的Petinary 麦迪逊,威斯康辛州

科恩博士可能是其中一个最Wisconsin-esque人我见过,因为我搬到麦迪逊。他的办公室坐落在一个和平的小镇的一部分,它不像一般企业兽医诊所。其实有一个很好的氛围,让我感觉,我的宠物是一个有生命的动物而不是一个价格标签。科恩博士很温柔的和我的小狗,当他收到照片和回答我的任何问题冷静和专业水平。他也给了我一个很好的建议关于米洛的营养和保健,我检查。从我看来,科恩博士知道他所说的,会把你的狗和你想要的关心在一个诚实的价格。

我不会把我的狗在其他地方,他在Madtown是最好的! ! !

我们发现Petinary通常一个完美我们的猫。轻松的气氛和温柔、体贴的方式正是她需要的。谢谢!

TLDR:避免Petinary如果你需要任何TLC来访。对于日常访问(疫苗等)。我讨厌离开本地业务的负面评论,但我想让其他的宠物主人知道什么样的期望。Petinary犯了一个糟糕的早晨更糟糕的是,我不希望任何其他宠物主人经历一个艰难的时间和他们的宠物在一起。我9岁坑救援突然和意外去世后相互依偎和玩仅取前5个小时。晚上11点我们把他床上的健康,然后当我醒来早在4点去让他从他的狗,他已经没有了呼吸。这是一个震惊,后跟一个令人断肠3人力资源与我的伙伴和我们亲爱的离开狗坐在一起在家里当我们等待兽医火葬服务开放。Petinary是第一个在7点开放,所以我们朝。我们以前去过的疫苗接种和有一个不起眼的经验(不是积极的,不是消极的)和算好,照顾我们的狗在死亡的人在生活中熟悉我们的狗。然而,我们有一个非常令人不愉快的经验与业主/兽医麦克科恩博士。 We walked in and told him we’d come to drop off our dog for cremation. We were visibly in distress, but he didn’t say a word to us (not “welcome in how can I help you” not “sorry”). He walked out to the car to help us bring our dog inside. Without going into graphic details, the way he handled our dog was upsetting. He dropped our dog on the tile floor right inside the exam room door (maybe it always feels harsh and unceremonious but I do think that letting him thud on the ground was a bridge too far), and walked back to the front desk to ring us up. Despite the hostility thus far, my partner asked Dr. Kohn if he had any idea what could have caused a sudden death like this in an otherwise very healthy dog. Dr. Kohn glanced at our dog’s file and without looking at us said “he was 9 1/2?” We responded yes and he just shrugged. We hadn’t ordered an autopsy and Dr. Kohn hadn’t asked for any details, so I know he couldn’t give us an informed answer, but he could have said something like “some big breeds suffer from congenital heart defects” or “sometimes it’s just their time.” He just took the credit card I was holding out and scanned it for the cremation costs (which I will say were not totally unreasonable and came in a very nice box). By this point, I should have known not to try to engage any further, but I’d brought in our dog’s nail clippers and a few months of his remaining heartguard medication and asked if maybe the office could use the nail clippers and give the medication to another client or a shelter (which may have been nonsense, but in my defense I wasn’t exactly thinking straight that morning), and Dr. Kohn scoffed, rolled his eyes, and tossed the stuff on his desk. When I came to pick up our dog’s ashes 2 weeks later, I met a slightly better version of Dr. Kohn, which — given the low bar of that first visit — meant that he handed me the ashes without outright disdain, but still without a single kind word. He said “should be all there” and handed me the bag. Before I left, I told him he’d hurt me and my partner with his gruffness and that I was planning to write a review to that effect. He avoided eye contact and said he didn’t remember the morning I was talking about but that he apologized if he did any of that. I encouraged him to be more thoughtful in the future and I honestly hope he will be. I understand it’s been a hard year and that everyone has hard days, but my partner and I were having a VERY hard day when we went to The Petinary that morning, and we were looking for some empathy or at least professionalism, and we received neither. Bad days notwithstanding, bedside manner and customer service are part of the job, and based on my experience, The Petinary does not deliver.

我们的宠物狗对待TLC在他的年度检查。非常满意的服务。

我开始要Petinary几年前因为那是在附近,我想支持本地业务。标准疫苗真是很好,但是当我的猫生病了,迈克(兽医/业主)坚称,这是过敏尽管我一再表示反对。当我第二次选择,结果是不能动手术的癌症。尽管如此,我给他是无辜的,当我返回从收容所领养了一只新猫。新猫被证明是相当的,但而不是试图解决这个问题(停止腹泻),他坚持认为,我需要管理一个每天两次静脉滴注代替水分的损失与腹泻。当我建议我们解决腹泻相反,他迅速解雇我(再次),说我给了IV或猫ER不断脱水。他松懈COVID协议也让我不舒服。当我在那儿的时候,面具是,即使,面具总是在他的鼻子。他也快把他以前的员工在公共汽车是不必要的。不用说,我得到了第二个意见与兽医不仅帮助我找到问题的根源的腹泻,她还发现耳朵感染,迈克完全错过了。 Mike's vet records said "ears fine". Even after all that, I was willing to let sleeping dogs lie until today. We needed our 3rd cat's records transferred to our new vet. My significant other went to pick up the paperwork because I really didn't want to deal with Mike's unprofessionalism or overall rudeness again. Mike proceeded to gripe at my SO, saying he had already faxed the records over to our new vet (the new vet said they never received the records, which is why we needed to pick them up in the first place). Mike then grumpily handed over records for the wrong cat. When my SO returned to get the correct records (a scant paragraph of scribbled notes), he overheard Mike bad mouthing him to another customer in the exam room!! I really wanted to like Petinary, and gave Mike several chances, but the multiple bad experiences I've had there, both in terms of pet care and general decency, compel me to warn people to go elsewhere.

我指望在Petinary迈克博士和员工近30年了。在好时间和坏,迈克已经有毛茸茸的成员的帮助支持我的家人。诚实和直接的建议和关心,我已经并将继续信任和依赖他们的服务。

最好的负担得起的,全面的宠物护理在麦迪逊。强烈推荐。? ? ? ? ? ? ? ?

我必须改变我的point审查根据我最近的经验,这似乎模仿很多人所说。多年来我们带我们的狗但我一直觉得在迈克的态度和倾向于额头击败任何问题。我的13岁的哈巴狗反复尿路和我决定,而不是回到Petinary我会尝试新的审查。新审查,经检验,告诉我们,我的狗有严重的牙齿问题和缺失不少牙齿,其中没有一个曾经被Petinary我们长大。他们也做了血液和更彻底的实验室工作确定感染抗生素耐药。在这一点上我决定,我们完成了Petinary和新送到兽医联系Petinary得到记录。兽医科技称Petinary治疗非常粗鲁地挂断了,迈克。新的审查然后让我们接触,试图得到发送的记录/所以我打电话跟迈克。这是我们的对话…我:你好,我打电话来让我的狗的记录转移迈克:他们已经被派往(新兽医的名字。) Me: Oh, okay. Mike: *hangs up* I was so angry with the way he treated me. There are much better vet clinics in Madison who will take much better care of your pets. Do not give this man your business.

我们把3只猫在过去4年我们想支持一个社区业务,然而有一个真正可怕的经历在我们最近的访问和不能很好意识这个业务推荐给其他的宠物主人。迈克·科恩(兽医)不是戴着面具Petinary当我到达。他把一个在大约5分钟后的行走在诊所在我们回到检查室之前,但它不是覆盖他的鼻子。我让他把我怀孕以来他的面具,很关心COVID暴露……他给了我一个很粗鲁的看但符合。像其他海报说,迈克会内疚旅行你对你所做的每一个选择都对你的宠物和缺乏任何客户服务。我认为女人是前台可能使我们之前经历的,但是现在没有她只是一个不舒服的体验。

所有者和兽医,迈克·科恩是谦逊的,没有试图让客户放心。我只能形容我的访问是怪异和不舒服。

Petinary一直唯一的兽医诊所自2017年以来我曾经带着我的狗,通常它是一个好的经验(友好的工作人员和进出很快)。然而,我有一个真正奇怪的和不舒服最近访问与兽医和他的助手。我打电话预约博代氏杆菌属疫苗和被告知他们不知道我是谁或我的狗是谁。我最终被告知他们已经把文档归错纸质记录和他们的“电子记录腐败。”I was so taken aback and caught off guard I never inquired about the safety of my personal/credit card information. At this point, why I continued to schedule the appointment is beyond me. Fast forward to the appointment - my dog is very terrified of the vet clinic and usually receive assistance from staff on getting into the room/up on the examination table. This was not provided and the assistant was less than pleasant. My poor dog ended up peeing out of fright twice. Once we made it into the examine room, I had a few questions about my misplaced paper work, the corrupted system, and the cost of the appointment. I was verbally accosted by the vet - He blamed previous staff for the different price variations and the misplacement of files. He never took personal responsibility or apologized, and I never received a straightforward answer regarding the e files. Needless to say, we will not be going back and do not recommend this veterinary clinic to anyone.

我的伴侣有一个与这个兽医真正奇怪的体验。我们最近有一个救援犬非常成熟,表现好。兽医确信她的生命是一个悲剧噩梦,暗示她不值得我们支付她300美元,采用组织我们通过是一个骗局。然后他暗示我们不好买狗粮,我们需要购买价格过高的专业宠物食品,当被问及为什么他没有一个直接的答案。我们带我们的狗去另一个审查意见和晚上和第二天!其他兽医检查我们的狗,没有看不到任何创伤的迹象,似乎很满意她的饮食,整体就像我们的狗。这家伙不只是意味着我的狗,他也大声责备他的员工和感觉不专业。也许这只是一个糟糕的一天,但这已经够糟糕了,我们不会返回。

那里的兽医是无礼的,最不友好的人我曾经跟我的所有年的客户服务。

听这个兽医是我最大的遗憾之一,他们将使用您的心弦退出你的钱包。

不要把你的宠物在这里! ! ! !肮脏的办公室,非常粗鲁的员工,可怕的医疗实践。我的小狗病了好几个星期,他们告诉我,我是反应过度,只是给他清淡饮食。他变得营养不良、脱水变得如此糟糕,我不得不带他去紧急审查。我去了宠物在公园街和我的狗立即被诊断——就像在5分钟,一小部分的价格我可以添加。

科恩博士是强烈建议我的整个家庭谁拿了他们的狗自80年代。我们已经猫到他的办公室几次,每次都没能接种疫苗由于生病或有可能生病。猫被科恩博士和规定的食物我们被告知他们绝对不能吃这种食物。我们得到我们的食物来自耐嚼,在过去一年左右的时间。有时他们验证我们的猫处方与科恩博士的办公室。这一次,他拒绝授权的食物,除非我们把猫疫苗。遗憾我没能提前给我的猫注射疫苗。和羞愧在科恩博士坚持猫食物为了这样做。不要在这里。

我们非常甜蜜的6你老猫。她需要一些东西看,照片和检查。女人在前台欢迎,但两个男人望着她,与她从一开始就非常粗糙。他们强行拽她的载体,她好像急于尽快完成我们的约会。所以不必要和她喜欢任何猫感觉威胁会回应。我明白了兽医需要保护自己,但他们甚至不给她一个机会放松自己。他们没有同情心,没有试图让我们或我们的猫感觉更好。他们一直提及她的态度如何,这是一个“问题”。They did not bring up any of our concerns that we outlined over the phone (teeth cleaning, bump near her eye, rectal gland issue), which turned out to be OK because we will be taking her somewhere else. We have taken her to other vets in Madison but felt it would be better to take her somewhere sooner. She has never been treated that way before by a vet. Why make an already scary visit for a sweet little cat worse? We will NOT be going back.

在这里把我的狗13年(狮子狗和卷毛比雄犬混合)。我每次都有一个伟大的经验。极其博学,关心员工。

我带我的狗的照片他们做一个了不起的工作。他们也给我的狗一个新生通过识别和消除肿瘤。

我已经看到科恩博士不到30岁,我完全满意

我和所有类型的宠物的成长,我从未遇到过如此善良和知识渊博的兽医人员。这是我的小猫首次审查访问和他们做了他们能做的一切来让他感到安全,欢迎(我也是)。

在紧急情况下的让我马上和优秀的服务和礼貌

Dr.Kohn和员工都是伟大的!我已经把我的狗有自16年前从芝加哥搬到麦迪逊。我爱杰克罗素和他照顾4我的狗。我爱这感觉非常的温馨舒适,当地在办公室,同时,专业。科恩博士一直让我觉得我是重要的,而不仅仅是另一个约会。他和他的工作人员在电话里总是有时间问题,甚至可以适合你的如果你的超级担心,希望你的动物只是看着。上周,科恩博士阉我7月大的贝拉,我担心的是它被感染。今天早上我打电话给他们说让她在现在,我们将看看。迈克和他的接待员米歇尔让我放心当我到达那里。原来,这只是一个小发炎,但相应的治疗——唷! ! ! ! Thanks you guys for everything!!!

可怕的经验。把我的12 y / o吉娃娃为他们在那里看他的耳朵周一8点半。被指控为65美元支票。在检查兽医提到我的狗有一个心杂音(我们都知道)&说,我们应该考虑与兽医心脏病的药物。把我的狗回家后他开始努力与流体通过鼻子呼吸。我冲他长期兽医谁说胸部充满液体和他的心是失败。(请注意这是一个小时后在petinary seeinf”博士。两小时后“kohn)氧气瓶保镖过去在我的怀里。不仅是兽医Perinary不是专业(肮脏的办公室,在我面前大喊大叫他的秘书),但他也无法确定,保镖是在他生命的最后几个小时。我们遭受损失和当我打电话抱怨有人告诉我有人打电话给我。 No call received. Take your loved fur babies elsewhere.

如果你正在寻找一个整体的兽医动物,这就是你找到它!他会给你真实的答案和护理指导你的小家伙。我有一个yorkiepoo和我们已经来这里过去4年。非常满意的服务和照顾。和她爱美食!

我给一个3星评级,它并不是我最好的兽医经历过,但我仍然会说这是一个有信誉的地方采取你的宠物。我的猫是过期兽医任命。我带他到Petinary因为它是近,方便他们开放了我需要的那一天。很可爱的地方,大量的植物,鸟在笼子里还有一只狗躺在接待处。这几乎好像一部电影或卡通。接待员是超级友好显然喜欢满足你的毛茸茸的家庭成员。不过,我没有告诉会有五个人在房间里和我的猫,兽医和我自己。这真的吓坏了我的猫。他有点觉得伏击。他在他的任命没有做得很好,我的猫性格一般很平静。 The vet is very knowledgeable, i felt respected and my price for a checkup and rabies shot total was $65. This is very fair for Madison pricing. I will be coming back in October for an additional shot for my cat, but i will ask that there is not so many people around. I would suggest you also do the same if you think this would spook your animal. I ended up with the worst scratch i had ever received from my cat in 6 years of having him while holding him during them giving the vaccine.

蕾妮·弗雷德里克-以前是你在这里多久?我显示你最后一次在这里是在8/2012。有可能你要审查不同的兽医诊所吗?我们有记录为奥利弗12年。我们最后一次看到奥利弗,他15岁。

一个可爱的地方和我的经历有好,但肯定冲,而不是彻底的考试。我的猫是当我得到他作为一个小猫在12周和两次又几个疫苗和一般检查。兽医继续告诉我,我的猫的牙齿是好的/健康。在这里看到一些评论后,我有点担心,我带我的猫去不同的兽医在麦迪逊。立即在兽医考试注意到我的猫有一个异常的鞑靼人以他的年龄,他的牙齿和牙龈炎症。他麻醉了一个完整的清洁和x射线结果他“釉质发育不全”——这意味着他的牙釉质粗糙,不当形成一只小猫。我很幸运拥有了这个早期实际上会导致牙齿纸浆死亡。基本上,如果我没有了兽医我想我会不知道这有价值的信息关于我的小猫,我很高兴我做了。

除了非凡的员工之间的相互作用(米歇尔是一个号角!)科恩博士提供快速、容易理解和诚实的建议。我我的猫(塞萨尔)疫苗结扎,所有这些令人惊奇的了。我也非常感激Petinary接受CareCredit,其确定的天赐之物。总而言之,我建议他们任何人,我期待着继续访问(如需要)。