蓝珍珠宠物医院 威斯康辛州绿湾

我们的猫有紧急情况的时候真的帮了大忙

新编辑，2022年1月。晚上七点半，我把我的宠物狗送到医院，医生告诉我兽医半小时后会打电话给我。现在已经晚上9点40分了，还没有一个电话。之后去了两次，都被前台的工作人员给刷掉了。我只想知道我的狗怎么样了，或者至少把它带回家。前台工作人员说他没事。兽医自己也没有消息。其他兽医从来没有这样对待过我。然后他们对所做的事情收取高昂的费用。他们只关心钱，似乎根本不关心客户还有，这地方在记录事情上有问题。 Picked up another of my dog's cremains on a Friday and then on a Tuesday after Labor Day was called and told I could pick up her cremains. Already had done so four days prior. Plus, the day my little girl was put to sleep they called me and seemed to be a bit discombobulated then too. Like they forget what they're doing from one moment to the next. Am very grateful for their services, just seems they can do better...

关于我今天的经历，我怎么说都不够积极。我的猫昏睡，呕吐，整夜不吃东西。我的常规兽医8点15分才开门，谁知道我什么时候能预约到。我不想再等几个小时，眼睁睁地看着他病情加重。我打电话给绿湾的蓝珍珠，和玛丽交谈，她非常专业，准确地记录了我的担忧，并告诉我如何在绿湾找到他们(我从35英里外开车过来)，早上5:30。一到医院，我们就在门口等着，我的猫马上就被带去检查了。由于新冠肺炎，我们不得不在车里等着，但正如我们承诺的那样，不到20分钟，一名护士就给我们打电话，告诉我们猫的最新状况，并确认了玛丽之前通过电话获得的信息。大约一个小时后，兽医打电话来，她清楚地解释了她目前的发现，并说明了下一步她想采取的步骤，以及所涉及的费用。她很容易交谈，也很专业。她也听我的。 We agreed on what should be done next and about an hour later, she called me again with most of the test results and clearly explained them and the tentative diagnosis she had. While it's still a bit of a mystery as to what is going on with him, she addressed some issues, treated him, and within an hour we were able to bring him home. She also let me know she was on call for the upcoming days over the weekend, and if we had ANY concerns, we should call back right away. Yes, the bill was expensive, but that's what veterinary care costs and I would do anything for my cat to be healthy and well again. The staff also communicated well with my regular vet and information was, and will continue to be shared, as more tests results arrive. When it was time to pick up my cat, he was in his crate, ready to go, and was visibly improved already. Everyone was very professional, kind, personable, and friendly. I would not hesitate for a moment to return here again if there was an "after hours" issue with my cat.

哇。就像很多人说的，如果0是可能的，我会给出它。昨晚，我们从马尼托沃克打来电话说我们的小狗查理。我们那只平时异常兴奋的小狗现在无精打采，还不停地咳嗽。我们联系了经常去外地的兽医，他给我们推荐了一家急救机构，于是我们找到了蓝珍珠。我未婚夫打电话来约了晚上7点，我们就朝那个方向去了。起初，一切似乎都很好。工作人员似乎很细心，把查理带到了后面。由于covid协议，我们被要求回到我们的车里，我们照做了。在两个小时的时候，我的未婚夫打电话进来，被告知他们还不能给查理做检查，但很快就会，他们一做了就会给我们所有人做检查。 At this point we were still understanding. We waited for a call At the 3 hour mark, we called again and received the same answer. We waited for a call. At the 3 1/2 hour mark my fiance went in and was told it would be soon and they would call us. We waited for a call. At the 4 hour mark (11:00 pm) we had enough. It was quite obvious to us that this facility was not going to be able to help us so we asked to have Charlie back. They told her it would take 30 more minutes to discharge but that they would call us. We waited for a call. Again, they did not call us so I went in and demanded we get our puppy back. Things got heated and they called the Police. Immediately after that, Charlie was returned to us. After taking 4 1/2 hours from us, they demanded payment of $150.00, all for doing nothing except being completely inept at what they do. Fortunately, the Police officer had seen this scenario before. The officer was kind and understanding and even recommended another clinic for us to bring Charlie to. One of the worst experiences I've had with ANY business. Charlie seems to be feeling better today and has regained his energy. We will be bringing him to his regular vet first thing Monday morning, but this was an incredibly upsetting evening.

这是合理的。他们在新年前夜照顾了我的凯蒂。我很高兴他们能够照顾我的宝贝凯蒂，给他药物和照顾非常感谢，我的凯蒂恢复了健康。

工作人员真是太棒了!我们得赶紧把可怜的孩子送进来，有些事不是仪式。他的医生对他的治疗方案非常全面，并给予了他如此精心的照顾。那天早上晚些时候，莫蒂默回到了家，他已经恢复了可爱的样子，而且恢复得很好。谢谢所有的工作人员，你们对我们的孩子照顾得很好。

不要去这里找“外来”动物!!我曾多次带着多种动物来过这个地方，有过体面(但昂贵)的经历。但是，我永远会责怪蓝珍珠害死了我的兔子，还占了我妈妈的便宜。我在上大学，所以当我的兔子生病时，我妈妈把它带到蓝珍珠。兔子的问题在于它们被认为是外来宠物。兽医表面上告诉我母亲，她对兔子知之甚少，可以在他身上做额外的测试，这是意料之中的。然而，她提供了许多可以做的测试，而且价格疯狂，在她甚至没有起点的情况下，从经济上来说根本不值得。我妈妈最后花了180美元给他买“液体”。当她早上去看兽医的时候，他们被“蓝珍珠”提供的一点点信息收取的费用吓坏了。我习惯了看兔子的高额费用(130美元左右)，但通常我们会得到帮助。 This time we got absolutely zero help at all, simply an "I don't know" from a vet who should be trained enough to give us general assistance. My rabbit was so dehydrated only a few hours later that the first test the ACTUAL vet ran was a urinalysis to check for liver failure. So long story short, that $180 worth of fluids did absolutely nothing and they should have realized how extremely dehydrated he was at BluePearl. I called as soon as I found out the price my mom paid and the first receptionist completely agreed but I did not get a call back. I called again after and the new receptionist stated "well we offered her additional tests" like it was my mom's fault. They simply wanted us to pay for countless tests because the vet had no idea where to start or what to test for. This occurred on September 16th and over 3 months later, I have heard nothing from a manager or anything. He died a little over a day later. I truly believe if he had gotten proper care right away like our actual vet gave him, he would have made it. I definitely recommend only coming to this location if it is absolutely necessary. They will take advantage of you simply because you're desperate for help for your animal.

伟大的人，照顾我生病的狗，非常有同情心!!

他们什么都没做，除非你想让你的宠物在他们看到他们的两天后就恶心!

对于一家声称全天候营业的企业来说，这是虚假广告。我的朋友有一只猫需要立即护理，并被告知他们需要开车去阿普尔顿，因为绿湾区已经关闭了。完全说不通，毕竟是紧急情况。也许没有标明24小时的标志。没有保险?那就别打开。

如果我可以给0颗星，我会的。我的猫在这里待了36个小时。我在电话里只和一个兽医说了好话。每个人下到前台，珍妮，都很粗鲁。他们想给我的猫做一个“超级紧急手术”，但一直在拖延。每次他们要求更新信息时，前一秒他还很好，很快就可以回家了，下一秒他看起来就更糟了，现在就需要手术。我多次听说他“很快”就要走了，但从来没有。他们每次打电话都要多收一笔钱。连x光我都不同意。很快就从150美元涨到了8000美元。 I pulled out my cat AMA to bring him literally anywhere else. In their notes, they described my cat as “sassy and uncooperative”. I took him to a different vet today and he purred the entire time.. just confused how that’s sassy and uncooperative. It makes me question how they handled him as he’s now absolutely traumatized of his carrier. He’s been in surgery before and has never been this scared of his carrier. They labeled me as “short and rude”. Every time I talked to them I was crying because this was such a rollercoaster of an experience. They told me I could do surgery or do advanced imaging “which is a waste of time”. In their note they blamed not doing both on my “lack of finances”. Honestly there isn’t even a limit I would spend on my cat. I took him home and brought him to a different vet and they said he looks fine and just prescribed him anti-nausea medication. Nobody once stopped to think what they are putting my cat through. Nobody thought about the aftermath of a giant surgery on my old cat. After talking with many of my family and friends, nobody had anything nice to say about this place. I wish I would’ve asked someone sooner. I have heard many animals getting staph infections post-op here as well. Highly recommend just driving to Madison or stevens point before ever stepping foot in this place. The only time I ever will again will be if my animals already dead. Even then they will probably try to say they need surgery.

他们碰巧是该地区唯一一家营业的兽医，而且是在深夜。我们在车里等了4个多小时了。因为新冠病毒，你不允许进去和你的宠物在一起，而且等待时间很长。我们每隔一小时就接一次电话。我们被告知再过几分钟就可以回家了，那是一个半小时前的事了。当然，他们首先担心的是付款问题。然后我们终于见到了我们的宠物。我不觉得他们真的关心我而且这更像是一门生意而不是紧急兽医。

蓝珍珠的员工真是太棒了。我们最近不得不进去，不幸的是，最后不得不把我们的猫安乐死。江南娱乐主页工作人员非常友好，确保我们每一步都做得很好。

瑞恩医生太棒了!!他真的很关心你，你的宠物也很关心。我无法用言语形容他是多么的好，他会一直回来照顾我。

打过急诊电话，但他们帮不了我，让我打电话给另一家已经关门的诊所，我必须等两周后才能预约

如果可以的话，我会给他们0星。这真的很遗憾，因为当它曾经是动物转诊医院时，我们有很好的经历。我们的狗星期四做了牙科手术，星期六开始吐个不停。我们带她去医院，却被告知，虽然她很紧急，但并不是紧急情况，只有当她开始癫痫发作时，他们才会去看她。他们说，这是由于人手不足，目前只带我们目前将死的狗。尽管她病得很重，但她并没有死，所以他们看不到她。当被问及还有什么其他选择时，他们告诉我们，我们可以带她去密尔沃基或麦迪逊。我说我要他们以书面形式告诉我他们拒绝服务，然后我被告知我可以周一再打电话给经理。到那时我的狗可能已经死了!!你怎么能声称自己是24小时兽医服务明明不是你拒绝那些病得很重可能会死的动物。 Thankfully I called every vet that I could find on Google and found one that would come to my house and help my dog. I will gladly give him my money and business instead. People who don't care about animals should not go into this business!

工作人员和医生在我非常困难的时候给予了我很大的帮助和安慰。

如果有选项，会给出-0。我的印象是可悲!!!!几年前，我有一只小猫需要紧急帮助，在Ashwaubenon有另一个设施，我也带了它。那地方和她都没做什么。今天是星期六，我的兽医今天不上班。我刚发现我的猫可能有膀胱问题。所以我打电话问他们是否能见她如果她需要药物他们能提供吗?他们的回答是，他们只看到有生命危险的病例。我想，哇!你应该是一个下班后的设施，因为我的猫可能尿不出来，这还不够重要吗? What good are you if you won't see animals in need????? I thought that's what you are there for. So much for 24 hour emergency care. In reading other reviews people were told to go to Milwaukee or Madison. Seriously?? Short staffing shouldn't be an issue either. So what would be acceptable is just like any other place you wait your turn. Severity of life threatening yes come first but an animal in distress is also HUGELY IMPORTANT as well. I hung up I was so upset. I will never take a pet to them !!! I cannot believe that any vet would be so cold as to deny any animal help. Not being able to pee is major and pretty darn close to life threatening. Causing bacteria and infection ? Yup. I know enough about animals and grew up on a farm no I'm not clueless. I wonder what sort of response I'll get that the staff joined this profession because of their love for animals. I think it's the love of the cha-ching in the cash resister. I've read over 3 dozen reviews and every one of them is unsatisfactory. If someone gave a 5 star I wonder if their pet had a life threatening issue? Never will give you any of my hard earned money. Might as well burn it - it'd be the same thing.

我不明白当我们地区唯一的全天候兽医办公室因为人手不足而关闭时，我们该怎么办。我们要冒险因为“人手不足”的原因而失去一个家庭成员?!!这怎么可能，我们应该怎么做我们的生病的动物需要紧急护理....也别给阿普尔顿打电话了，因为他们叫你别来。我们需要做点什么。

度假时我们带着狗去看急诊。我非常感激那些在假期工作的人。等待的时间和预期的一样长，所以我们找了一家酒店等待。他们给我们打电话询问最新情况，这让我们非常欣慰。这对于紧急情况来说并不贵。谢谢你! !

很棒的服务，善良和细心的员工。知识渊博的兽医——对结果非常满意。当你有紧急情况时，电话等待时间有点长。

谢谢你对科贝尔的好意。你们的善良和奉献不会被忘记。谢谢大家，????

10/10/21下午4:00我们的狗在呕吐，体温升高，还有带血的腹泻。我丈夫带着狗去了绿湾。停车场里没有车，但他们说他们太忙了，没时间看我们的狗。他们还说，他不太可能失血过多而危及生命。我们问能不能去阿普尔顿。他们告诉我们阿普尔顿也太忙了，没时间见他。我得到的印象是，他们不想评估狗，除非有可能需要昂贵的护理。这与该机构变更所有权/名称之前的护理水平不同。

我再也不会来这家医院了。这是我第二次因为带着我的狗去那里，他们让我感觉很糟糕。她今晚被蜜蜂蛰了，行为异常。当我走进前台时，一位女士告诉我，除非她的脸肿了，否则我不应该进来。我们去了阿普尔顿医院他们发现她神经系统不完整后马上就去看了她。她几乎不能走路。小心带你的动物去见他们.........

几周前我把我心爱的士力架带到了这里，她病得很重，不幸的是，我们不得不在没有真正告别的情况下把她放下了。江南娱乐主页这里的工作人员非常乐于助人和善良。当我去接她的时候，他们把她的遗体装在一个漂亮的礼物袋里，在接下来的几周里，他们给我寄了一张卡片，上面有我和我的家人的亲笔签名，每个工作人员都给我留了一张小纸条。那是一段艰难的时期，现在仍然如此，但他们的同情心并没有被忽视。谢谢你！

员工很棒，很有爱心。我们可爱的小花生菲姬去世了，工作人员非常理解和友好。

到目前为止，我已经带着两只非常可爱的宠物兔子来过两次紧急情况。这两次我都有很棒的经历——员工富有同情心，知识渊博。不幸的是，其中一次访问导致了安乐死，江南娱乐主页每个人都非常友好地处理这种情况。兽医花时间和我讨论了各种选择，并回答了我所有的问题，我没有感到有压力或急于做决定，我有足够的时间和我的可爱的兔子说再见。我非常感激。如果我的宠物需要紧急护理，我肯定会再去那里。价格方面，这是我对紧急兽医的期望。他们在成本方面非常坦率。不管怎样，兔子都很贵，所以老实说，对我们来说，这并不比常规的兽医之旅更贵。

我们把我们的猫带到那里，因为她癫痫发作。我们住的地方离这里有一小时路程。在等待了4.5个小时后，他们所做的只是给她安装了一个超声波探头。然后问我们是否需要验血(等待4小时后)。不，把猫还给我们。他们一开始告诉我们要等一个小时。收了我们100多块，却什么都没有。医生只能说。嗯…嗯…waste of time and money.

说一天24小时开放，把我们的狗带进来，门上有一个标志说晚上6点到早上6点关门。最近的急诊室在阿普尔顿。什么样的急诊室整晚都关着?这是最需要的时候。如果是在白天，我会带她去看兽医的。如果有选项，会给出0。

伟大的服务. .把我的猫照顾得很好，但是哇!$ $ $。? ?如果我有紧急情况，我仍然会回去，尽管他们非常高效和有组织，只是很贵。