Klahaya动物医院 Snohomish,华盛顿

Klahaya非常关心,用自己的方式去表现出来。在和某人说话的能力当然可以带你在紧急情况下检查在关心他们提供很好的支持。奖金他们玩好背景音乐和咖啡酿造Vista克拉拉在大厅。

他们是惊人的!另一个兽医应该做剖腹产,在最后一刻取消了去度假。我正想找一个为我下文做剖腹产。他们来到了救援。有专业和理解。我不知道我要做什么,如果他们没有经历。谢谢大家!

我们爱这个兽医。他们总是做的很好照顾的动物。最近我们的小狗,格斯,在几个脂肪肿块切除。他还有一个口试做一颗牙齿透露,需要删除。他们不仅把牙齿但他们发现另一个牙齿的根被前(由另一个兽医……)和删除!我很高兴,他们关心我的狗甚至解决另一个兽医的错误! ! !强烈推荐他们!他们会照顾你的动物和做正确的事。

最好的工作人员和护理。总是友好,支持,在他们所做的伟大!

非常喜欢这个地方,他们照顾好我的狗。我真的很感谢他们所做的一切!

如此之大!他们让我们对与我们的狗,非常关心和友好。

Thoreson博士和员工,把我们和我们的怀孕的狗作为客户。我们长时间兽医诊所表示,他们不是下班时间或适应可能出现的并发症welping小狗。Klahaya证明,可用,富有同情心,知识渊博的和直接的诚实的人!

对我非常耐心当我忘了工作和必须做它一遍又一遍!

我有伟大的体验与Thoreson博士以来我一直把我的两只狗。非常讨人喜欢,花时间回答你的问题。

伟大的兽医和伟大的员工!

如果你爱你的宠物,不要让他们在这里。我们的猫是减肥和昏睡。我们带她去Klahaya和一些血液测试后,我们被告知她已经感染。她被注射抗生素和告诉打电话叫一个星期。她继续减肥由于缺乏食欲,我们返回一个星期后完成工作更详细的血液。后,测试的结果我们被告知“好消息,我们可以排除癌症。“在接下来的一周,她继续恶化。我们又称为Klahaya因为我们担心她快死了,我们被告知他们没有约会,带她去紧急审查。我们带她去诊所和紧急在阅读原始的血液测试的结果被告知她的白细胞是4倍高于正常指示一个慢性疾病,应该早点表示进一步的测试。我们的猫现在在肝衰竭,我们被建议,即使进一步测试和诊断在这个时间点上她可能不会恢复。我们非常遗憾的决定使安乐死。

Klahaya是惊人的!所有员工都乐于帮助和Thoreson博士是专业,友好的真正关心。强烈推荐? ? ? ?

于博士真的爱。他是耐心和善。他是温和的和我们的狗,总是给我们一个诚实的意见。他没有压力我们进入测试或治疗,但让我们决定我们所能接受的程度。他也跟进,以确保一切顺利。强烈建议Klahaya动物医院

优秀的医生和设施。Thoreson博士是友好,关心,和价格合理。我强烈推荐Klahaya !

博士Thoreson杖是最棒的。爱? ? ? ?所以做我的宠物。

我真的很喜欢兽医!他是伟大的和我的老猫!我的猫有点古怪,他喜欢兽医。但这是我的猫是有问题的兽医,他已经被作者太遥远!他只是看着他走在检查室的门,知道出了什么问题!我欣赏他的态度,我们的生活质量。我的猫是16。让我们使他的最后几年好了!我爱!

我们是一个动物救援在华盛顿州,不建议任何人浪费时间。接待员很不专业,他们的整个业务是不可靠的取消你的预约确认后约会的日子。这个地方唯一好的就是他们让你走在你的宠物,但我可以推荐你其他的。不要把你的宠物。

伟大的设施和人员。Thoreson博士是惊人的和所有3我们的狗。2是小狗和1名

我一直在兽医技术以及多年来的接待员兽医诊所。这是我去过的最不专业的诊所。孕激素测试11点。第一个两个TCI在12:15。以下TCI第二天发生。零后从Thoreson先生和他的员工沟通的孕激素测试。在车里等了一个多小时。我终于问技术去另一辆车发现发生了什么事。切除卵巢是发生第一次,然后我们TCI。等了一个小时。 Again, zero communication. Again, had to ask what was happening. Was told it would be another hour and if we had errand to run, go do that. We were back in 45 minutes. Waited another hour. Frustrated, I went into the clinic. Told them I came from out of state on the recommendation from a friend. I asked when we could expect to be seen. Again, waited another hour. After FOUR hours, we were finally able to be seen. No apology from Mr Thoreson, no after care instructions if we had not asked for them. Later that evening, Mr Thoreson called my friend and threatened not to do the other TCI due to his Receptionist saying I was rude. He was not got going to uphold his end of the agreement. Very unprofessional, very unethical. After my friend basically begged him, he relented. I was, however not allowing the building due to my “rudeness”. This is a fledgling practice. The entire staff, including Mr Thoreson have a lot to learn about Professionalism, Ethics and Customer Service. Luckily I will Never again have to involve them in my pets care. ********I read your response. Your staff told us to leave for lunch! I was not profane. I’ve been on the other side of that desk. I’ve been a Vet Tech. I know how it works. I used NO profanity while talking with your staff. Your staff has a lot to learn about Professionalism. You have a lot to learn about Professionalism. My hope is that anyone who is interested in Repro issues go elsewhere. Your threatening to not uphold your end of the agreement is reprehensible, unethical and unprofessional. Your practice needs to take classes on Customer Service, Time Management, Ethics and basic client interaction. There are a number of clinics that would be glad handle your repro issues. They would most likely do a much better job.*********

这里的每个人都很好。和非常有用的。建议没有得到的东西他们可以赚钱的安全我的小狗。荣誉Klahaya。我建议你们在任何人身上。

我不会写评论,但想说,如果你正在寻找再生产服务和不觉得有许多选项来查看Renton动物医院。我最终在事后,虽然他们不做广告,他们提供影印服务。所以Klahaya。有一些负面评论散落在yelp, google, facebook。已经采取了几个下来,不知何故。我会注意他们。在医疗方面,兽医清楚地知道自己在做什么。然而,我整体的感受很糟糕。我试图找借口,他们很忙,COVID使一切更加困难,他们的一些员工在培训,等等。我最初的访问与兽医很奇怪。我觉得他不想,在催我。 After the initial visit, I never spoke directly to him, either in person or on the phone. This would have been okay, but the office is disorganized. They are not forthcoming with information, I got different answers from different people, they don’t always call back when they say they will. For instance, no one ever called me with initial test results; when I called a week later, I found myself actually arguing about with the receptionist about whether they had called my cell and left a message. The argument appeared to be that if you call and leave a voicemail and hang up too fast, the voicemail will not appear and there will be no record of it in your call log. Who knew? The wonders of modern technology …. Similarly, I was told they would call a few days after surgery to check in and to schedule the next appointment. No one ever called. There were miscommunications on everything from next steps to fees, too. I do think they wanted to get rid of me as a client. One of the biggest problems was that Klahaya is not equipped to handle working/”power” breeds. This is not unique to this clinic; there are scads of us who know how hard it is to find vet offices who have real dog skills. And I’m sympathetic; I have an akita, and they scare people. At the time, I thought that the vet simply did not have basic dog skills. For instance, you do NOT just square up to a dog’s front, get in its face and squirt alcohol on them without at least spending 5 seconds on a basic greeting. (A polite dog is going to back up, which is what mine did—but that also sets the stage for everything else and not in a good way.) In reading other reviews that rave about animal skills, I wonder if he was just nervous. Certainly, the staff was. And it really makes a difference, especially when it comes down to being able to do routine things, like getting cytologies, which was problematic. To be fair, the staff did try their best to work with me on this, but it was largely ineffective. I think this is an area where some training could really help. The staff is mostly very young, so not terribly experienced. I also got the sense that they were far too busy and not very well supported. If you want to know the truth, I wouldn’t be writing this at all despite everything else if they had not told Renton Vet that my dog was “aggressive” when they called for records. Renton Vet was astonished at this. Like anyone who has basic handling skills, they are able to do whatever they need with my dog with a minimum of fuss. I also found them incredibly responsive, caring, with good communication, etc etc. I am sure that this will get a response trying to discredit me, the way it went on a recent review (the one about having to wait with zero communication) But really, I just felt horrible, unsupported, unwelcome, and like their inability to work with me or my dog was all my fault and I was unreasonable for thinking otherwise. If this can save one other person from feeling the same way, going through a process where you NEED your vet’s support, it’s worth it.

Thoreson博士是惊人的!强烈推荐这个地方

我非常喜欢这个地方。我们不得不放下一只宠物Covid和是我做的更糟糕的事情在我的生命中,但员工特别是医生非常善良又有耐心。他让我们说再见,悲伤,只是人类。我们也使用他们的宠物火葬服务和他们回来我们亲爱的罗洛最美丽。我们切换到他们的办公室的其他狗。他是彻底的任命(不急)和确保我们的老崽需要在满足所以她可以充满勇气的自我了。专业、耐心、理解和清洁。他们是一个小的高端,但在我看来值得的。

今天Klahaya团队经历了大时间。我们有一个年轻的、巨大的品种小狗是谁非常焦虑和臭名昭著的很难处理。今天他需要大手术,他检查x射线,修复他的一条腿。把他与麻醉是一个问题,因为他有一个非常困难的时期下降。今天我们有一个比赛计划的镇静剂,妈妈和爸爸帮助让他在x射线表,然后Klahaya团队跳的x射线。我不确定它会工作。没有多大希望。甚至有一个备份的任命在海岸线的外科医生的,小狗的一路敲出x射线。但每个人一起工作完美,即使我们的孩子被吓坏了,我们需要看到他的x射线治疗进展!成功! ! ! I'm, honestly, still shocked it worked today but Klahaya really went above and beyond to work with us and our baby. Sooooo grateful to them!

T博士是很热心,很容易没有安全感的狗。唯一的兽医我信任他!

员工是专业…总让我很高兴去那里。

非常彻底的审查,真诚和关怀员工,干净的等候室和约会提醒让我最喜欢的兽医!一切顺利流动,所以我从来没有等待很久。

我一直在毛皮兽医将近一年!Klahaya满足我们所有的需求,我们很害怕pibble访问。未来访问看起来充满希望而不是吓人!

10/10推荐这个兽医诊所。手机上的工作人员都很欢迎的人。在这里把我的兔子nueter和员工对所有的问题非常有用,宠坏了他,而他在那里。我从加利福尼亚搬到这里,很难找到一个好的当地兽医谁会把我的宠物(已与Covid硬),但他们得到了我们的。整个过程一直是伟大的和我现在感觉更少强调我们的下一个访问我的狗绝育。他们的价格很好,很合理。再次感谢你们,强烈推荐!

最好的兽医!很好和关怀。和我的宠物完全信任他们。