家里的宠物 西雅图,华盛顿

不来这里。员工,但价格过高,充满了误解。我们已经把我们的猫和狗的家庭宠物现在几个月。当爱博士在这里工作,我们非常喜欢我们的宠物获得的服务。一切都是彻底的,当天我们有答案我们进去,和能够迅速把事情照顾。我们有一个9岁的约克夏,她随着年龄的增长已经开始有一些问题。他最近处理泌尿道感染,我们带他去翡翠城紧急审查。当他第一次泌尿道感染时,他们告诉我们如果再次发生这样的情况,看到他的定期审查,可能他的饮食转换到一个特殊的尿路的饮食。果然,几个星期过去了,他最终与另一个泌尿道感染。我们带他去见奥康奈尔博士的家庭宠物。 She was nice, but wanted to do thorough testing even though we had told her what had previously occurred, what we were told, and we even sent the labs to her. They still decided to do more testing, and have us do a free catch for urine at home. We ended up spending nearly $400 for a very short visit. A few days after we brought in the urine sample, we received a phone call saying they wanted to culture the sample which would be $185. About an hour later, we received another call saying that we were actually misquoted and it would cost $250. I expressed being upset and about 10 minutes later, the office manager, Christa called me and offered to reduce the charge to $180. A few days later, which brings us to a Friday, the vet calls us and tells us we need an antibiotic and an anti-inflammatory without first telling us what she figured out to be wrong, so we asked for verification, and sure enough it was a UTI. They prescribed an antibiotic and an anti-inflammatory. They also had a flea medication prescribed from a previous visit, and while on the phone I told them I did not want this flea medication and was assured it'd be taken off. My partner came in because I had to get to work, and he also told them he did not want the flea medication. They told him they were giving him an antibiotic, and an anti-inflammatory, and that they were writing a third script which he was told was for a stronger antibiotic, which he thought was odd, but trusted they were filling only what should have been. He had to bring something to me, and we realized they had indeed given him the flea medication we BOTH declined. When he returned, they told him because it had left the building, they couldn't return it. He picked up the written script for the antibiotic while he was there, and he was told to go to a pharmacy. He went only to find out this pharmacy is not licensed for veterinary medicine. They referred him to chewy, so he placed an order there. Apparently, Chewy requires verification of prescription from the vet, and apparently The Family Pet does not do this (which is understandable, but if you're going to prescribe a medicine for our pets, you should be directing patients where to get it.) I called them today, and once again explained my frustrations with everything to Christa. She is making an allowance for us to return the flea medicine, and did go ahead and confirm the order through Chewy. The veterinary staff has been very kind, but due to the constant miscommunications and INSANELY EXPENSIVE care, I'd rather take my dog to an emergency vet than deal with all of this again. We will be finding a new vet immediately.

这个兽医对我们的狗是非常友好,非常适应。

预先得到价格在处理这个兽医。他们有时其他兽医费用的两倍以上。

我们爱他们。我一直带着我的狗有自2005年以来,我们仍然使驱动器巴拉德虽然我们在西西雅图。他们是优秀的,我不推荐他们足够了。喊出特别是Krzmarzick博士和艾丽卡,总是愿意安排事情,专门通过电子邮件回答问题。

好的设施。真正的友善和关爱员工。他们照顾好我非常困难的小女孩。

诚实友好的人,他们让我的猫感到舒适,也帮助教育我的事情我没有以前的知识。

方便的位置的人在巴拉德地区的第15大道的价格公平良好的沟通和服务。

即使有额外的协议和工作人员短缺的压力由于流感大流行,他们能够符合我们在短时间内,员工超级友好一如既往!

整个员工超级友好!我觉得完全回答我所有的问题,这次访问是在时间和效率,和我的宠物被关心和同情。我很高兴找到了我的宠物兽医:)

我带着我的小狗,因为他被蜜蜂蜇了,兽医不愿下车打电话给评估他。他开始呕吐,煞风景的大厅里,他们更关心比他的烂摊子。即使在20 - 30分钟的等待我的狗从来没有被带到一个房间,或者房间的一个被兽医。我们有一杯水,所以我可能与植物但从不信任他们的动物。

谢谢你施耐德博士,博士爱和美妙的工作人员照顾我亲爱的猫Sebastien和帮我度过他最后的两个月,最后时刻以惊人的善良,专业和同情。? ? ? ?RIP Sebastien ? ? ? ?

我有一个美好的第一次为我的新狗。拆弹专家和兽医都是那么善良和乐于助人。他们解释了一切,给了伟大的建议。前台员工很棒,我马上检查,我们的约会开始。我的狗和我感到放松,我期待与他们合作,保持我的小狗的健康和快乐。

很高兴来到这里为范围广泛的问题!我和3兽医和它们非常彻底的解释情况(包括所有已知和未知)。很有耐心的和我的许多问题和讨论权衡治疗/测试(治疗成功)。当我的小狗害怕兽医,我可以告诉她不是害怕的人在那里工作,刚刚的情况。不便宜,但我也发现定价是前期报价,我没有问题,我的宠物保险接受发票。也挺对调度…我听到很多兽医备份这些天从倦怠和宠物的涌入。

这个地方棒极了。很好的沟通,我的猫非常舒适与安吉拉博士。她是很好的与我们的猫。这是对我的猫salchichita非常极端。前台艾丽卡我很友好和漂亮

一个伟大的兽医预防保健。当我们有紧急情况下,家庭宠物是来帮忙的。优秀的跟进沟通,以确保我们的小狗做的很好。

我不得不采取一个生病的猫,我是宠物坐了很长一段时间——我不相信宠物兽医了。团队是非常支持的,而不是judgy,擅长展示所有的选择和合作计划的治疗。然后他们接着看进展如何。我感到非常支持!

我不能证明这一点,但我强烈怀疑这个兽医负责我的狗的死亡。最近搬家到这里后,我们需要一个新的审查;阅读大量的评论之后,我们选定了这里的家庭宠物和给他为他在2020年1月的年度检查。在访问这个兽医办公室建议ProHeart 6犬恶丝虫预防疫苗。我推迟一点,想使用我们通常的预防,但是技术“出售”,我们继续。未来几天威士忌似乎off-lethargic,呕吐,烦躁,withdrawn-so我们及时把他带回去。他们做了血液工作,注意到他的肝酶升高。我问及ProHeart 6作为一个原因因为这是新的威士忌和他们说,虽然它有时会造成不利影响,他们不认为这是问题,但会接触到公司。与此同时,他们向我们数百美元运行一些测试,所有出现负面/不确定的其他原因。最终我们被告知没有什么我们可以做但是等待6个月的药物治疗工作的系统。 Thoroughly unimpressed with our experience we decided we wouldn’t be returning to the Family Pet and I started doing some research into ProHeart 6; I discovered it has a history of causing dog deaths, was recalled, and then was reintroduced with several safety measures. The Family Pet isn’t following those safety measures. The ones they violated in our case include: not administering ProHeart 6 at the same time as other vaccines (Whiskey received several vaccines on the same day), ProHeart 6 should only be administered by veterinary doctors who have received safety training (a tech administered Whiskey’s shot, who knows if they received said training), and vets are supposed to adequately warn patients about history/possible side effects BEFORE administering the shot (the Family Pet did not warn us of anything, I did get an info sheet *after* the fact). I’ve also since learned that ProHeart 6 is especially troublesome in older dogs (our boy was 7 at the time) and in herding breeds (ours was some sort of border collie mix). Fast forward to the end of 2020 and Whiskey suddenly stopped eating. He was diagnosed with end stage liver failure due to chronic liver inflammation in February 2021. We had to put him down at the end of April. Whiskey was a healthy, happy, incredibly active dog who received annual check-ups and remained up to date on all of his vaccines + preventative medications. He never got into anything that caused adverse side effects such as vomiting before that ProHeart 6 shot. To the best of our knowledge, he had no other risk factors for liver issues. Perhaps it’s just a coincidence, like I said, I can’t prove it. And I’m sure the Family Pet will respond with some laundry list of excuses. But I do know that the Family Pet is recommending a shot with a very questionable safety record and not following at least some of the safety measures put in place by the FDA. Why risk it? Please learn from our devastating mistake and take your beloved companion elsewhere.

这是一个很好的兽医,但确保你要求报价之前——即使是小的东西。我很震惊,我被控量旅行健康证明书。我可以花少购买额外的机票。这将是很高兴事先被告知成本。

我有短暂而愉快的各种人员的交互。他们都是非常友好的。

我们的澳洲牧牛女王一直特别关心熟练和有同情心的团队多年来的家庭宠物。是我们的第一个皮毛婴儿我很快意识到她进入“不”高级生活的一部分(8年)拥有一致的重要性,高质量的护理作为其极大的帮助保持她的健康,她最好的生活!

这是我第一次兽医拜访我的第一只猫,所以这对我来说都是非常新的。员工都非常欢迎和友好,我赞赏小心COVID协议。在电话上兽医彻底解释她的建议,确定回答我所有的问题。员工通过每个项目的成本在我走我当选,所以没有惊喜。我绝对计划返回!

我把我的两个新的小猫为第一家庭宠物兽医的访问。Simmons博士很有见识的,愿意回答我们所有的问题。支持员工和病人!

平心而论,我这里只有一次。这是一个可怕的情况我并不能够处理最理想的情况是,他们做了一切他们能代替一个ER,直到我可以转移她的。此刻我在短词。兽医(我发现后,所有者)是优秀的在适应我的安慰,用非专业术语解释一切以及医学术语。现实,而是尊重。深思熟虑的,彻底的回答我的问题,是病人沟通和解释当我有困难。我有听觉问题和neuro-diversive,通常可以是一个巨大的障碍当我脆弱。我,依然印象深刻。我希望我能在这里访问我的女孩早,和希望我住在这附近兽医很长一段时间(我没有怀疑的来这里的路上)

全体员工知识渊博和善良,宠物和主人!我欣赏与兽医和开放的沟通他们总是愿意帮助我们理解发生了什么,我们的选择是什么。

员工是非常有用的和友好的从我们的第一次联系通过电话,通过我们的小狗,接受治疗和随访与我们几天后,以确保一切都好。COVID协议提前是简单和清楚地解释。总的来说,这是一个愉快和轻松的经历人能要求。

他们适应我很快,我需要。沟通已经大到目前为止。期待在未来使用它们。

工作人员,方便的位置,主管医生。家庭宠物是一个运行良好的业务。关注我们的成本,我们的宠物的健康建立信任。

COVID提前调整显然是可用的,我们之间的沟通和兽医/技术员是简单明了。我也欣赏友好的员工!

我喜欢带我的狗的家庭宠物,因为它们如何照顾他的。他们知识渊博,也关心宠物的父母教育!花时间去解释他们在做什么我的宠物,为什么他们会这样做使一个更好的体验。

家庭宠物一直是我们的“家”兽医医院自从我们搬到西雅图。他们一直关注我们的猫。他们非常专业和容易处理。他们是正确的在任何问题上猫可能和做伟大的跟进问题。