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安吉拉赛季
一年前
可怜的客户服务。我无法删除一个项目或者使用我的点!他们不回我一个电话或文本我回来了!令人沮丧的!
帕特里克•希克斯
2年前
唯一比他们的客户服务质量。错误发生。你只需要承担责任,让它正确。当你的产品是有缺陷的,你不能说它是零售商的错。不相信你的宠物的健康和健康的公司不会支持销售。
E帕克
2年前
可怜的客户服务。可怜的交付。更好的服务和产品在其他在线零售商,包括米奇的宠物用品公司和自然的狗。不会使用最好欺负又棒。
洛丽·马丁
2年前
糟糕的客户服务我遇到。我订购了12”特大欺负。我收到了铅笔88. o0欺负棒。我不能得到帮助的人生活。我将联系BBB和我的银行
卢安Ashcraft
2年前
一切都是伟大的,只要我一直在向他们订购。我返回一个订单我已经取消了订阅几周之前发送。现在我打地狱取回我的退款。你叫他们和你一个繁忙的信号。他们不会回答电子邮件发现为什么我没有收到我的退款。我猜我会联系BBB &银行看看我能做什么。
局局长Mayra Lemus
2年前
我喜欢在这里工作,? ? ? ?
斯佳丽Barbee
2年前
我们是快乐的客户,已经将近5年了。我知道经验和预期一样独特的描述它们的人。我只有两个问题,都解决了……1。一旦我下令咀嚼,应该是1磅包。我收到正确的#袋,但1/2lb袋。我联系了TBBS,剩下的袋子。2。第二个事件是野牛的耳朵。这些多次下令,但这些都是非常不同的。 They looked like cow ear pieces that had been dyed red, instead of the whole and pointy ears of previous orders, and nothing like the pic online. Worst of all, the dye would stain everything once our pups started to go to town on them. I left a product review, detailing my experience. Customer service rep responded and I received a full refund-I did not have to send anything back. I also had some minor incidents with a sale-priced item not being available within moments of receiving email notification. Customer service rep responded within hours and I received a link to a cart with the desired quantity of the sale item as well as an additional 15% off. Anytime I have contacted CS with a question, issue, comment, want, or need, I have gotten a response. We have 11 rescues...hubby had Ike and Tina when we met and now we are also Chuy, Cindi, Kurly, Larry, Moe, Blaize, Sox, Papi and Luci...TBBS goes a long way for us to be able to provide healthy chews for our pups...and with that many mouths to take care of, we heavily rely on TBBS sales and clearance chews. Additionally, they offer discounts for military, law-enforcement and first responders. Best-when something is already sale, or clearance priced, I still get my 15% discount. I usually buy enough for the free shipping and to qualify for 6 month interest-free payment with PayPal credit. If it is an epic sale, we usually stock up a lot. A few years ago, during the 12 days of Christmas sales, We bought enough to last for a year+ Shipping is also always prompt and fast. Yes, I will count package content in the future, just to be sure. If anything is short, I don't need an option. A partial refund will be just fine. I would not expect them to incur additional expenses to just send 2 or 3 pieces. Important to me are where the items are sourced from. I don't want mystery chews and like the details provided on their product page. I have been to many other sites to compare prices. So far I have not found any better-priced sites. I am very happy that TBBS brought back Bully Bites. These are the odds and ends of varying thickness, lengths and density that are left over from making bully sticks. We just cannot afford to give each of our dogs a whole stick everyday. The bites have something for each one of our 9 to 90 pounders, that will satisfy their chewing cravings. Another top hit are the cow hooves. They were on sale at 50%off. These last for days and they all love them. Natural cow ears-I cut them with my circular saw. That way the drums go to our aggressive chewers and the others are able to deal with the thinner pieces. Our bully, Cindi, has mega esophagus. She can only eat very liquid foods or something very hard that only comes off in small bits so it doesn't get stuck and cause her to vomit... TBBS now also has a rewards program that basically gives you cash back in the form of $-off coupons. You can use these for yourself or gift them to a fellow pet lover. About the noxious odors of some items-yes, they are dried, but most are also raw...obviously, once pups are chewing on them, they re-hydrate and with that comes the smell. It is delicious to doggy noses. Not sure how bully sticks are made odor-free, but I am sure I would not want them for my dogs. The eyes, ears, nose, mouth all should be part of the experience for your pup. If you don't like the smell, let them enjoy their treat outside. Again, not taking away from anyone's experiences. These are ours and we will continue being customers for the foreseeable future.
林恩Mazzeo
3年前
我给客服打了几次。他们不回电话。我收到欺负分裂而不是无味的棍子。我在汽车船。我把评论他们的Facebook页面。我被告知,我将得到一个星期五回电话。他们仍然没有叫。糟糕的客户服务
史蒂文胆
3年前
我收到我的订单最好欺负棒,他们大多是大小的铅笔。发邮件给他们,他们要求我带棒的照片一个对象,所以我用一支铅笔。然后他们要我拍多少50这个尺寸与他人。然后&上而不是照顾客户。质量非常糟糕的服务非常糟糕的不是广告在网站上。小心!我检查他们的网站并提交,这是我收到回:谢谢你的有价值的反馈。产品评论将由商店管理员批准后公布。脂肪这评论出现在网站的机会。我会发布在社交媒体上没有人是像我都给扯下来了。
特蕾莎贝弗利
3年前
对于任何我有推荐的最佳欺负坚持我收回一切积极的我说。公司给我们一个袋子的一半大小我们已经收到和仍然收取167.00美元25。我联系了这家公司,我采访了5月29日的一个女孩说:“是的,我们非常抱歉。原来我们发送错误的,我们将船你替代”。快进到今天。她完全忘记了我们的谈话,试图说服我,一半的包的大小我们已经收到但仍有25支重一样大的包! ! !哈!和我昨天出生! !从这个公司。我猜他们在财务困境,他们正试图卸载该产品已经离开,扯掉他们的过程中忠实客户! ! ! If I could give them a lower rating I would.
亚当领班
4年前
最糟糕的客户服务。江南娱乐主页不幸的产品实际上是不错,但好运排序或你的产品。你想花费成百上千美元在他们的产品后你会得到一个响应。每次我们秩序问题。帮自己一个忙,另一个公司的支持。我知道我将。
加布
4年前
认真我所遇到最严重的运行在线宠物业务。我从这家公司数十次下令,花了几千美元。他们失去了我作为客户在7美元项目。我最后一次下订单,我买了一个项目,当收到小得多那么任何图片显示项。我打电话给公司,与他们的一个经纪人让我把项目的图片,然后叫我回告诉我,“在检查股票这些项的大小”,我回答说,告诉她我不关心你有库存你通过图片广告一个项目这显然更大。你应该改变图片然后如果你有“存货”项目的不匹配你的照片。她告诉我我可以返回项目,但我将不得不偿还航运!她想要我偿还航运一个项目我花了7美元LOL。我告诉她我不会发送项目,我只花7美元损失和写我的经验与公司审查。她的回答,“你不需要威胁”。 I told her I'm not threatening, by saying I'm going to leave a review. She told me to hold on and then came back and said after speaking with her manager they were going to store credit me the $7. Oh thank you so much for making me jump through hoops for a $7 store credit when you should have immediately done AT LEAST that. Needless to say I won't be using the $7 store credit. Don't support this company. There are many natural dog treat stores online that could use your support over this sorry excuse for a company.
斯坦·斯奈德
4年前
包了两眼泪。它看起来就像棍子穿过塑料,因为他们把包在盒子里没有报纸或缓冲保持它。我的工人发现包装有一群蚂蚁。我把发票上的死蚂蚁的照片。我不知道为什么蚂蚁死亡或他们在那里多久。我联系了客户服务和他们的反应是,棒仍然应该是不错的一年,他们正试图改善包装。我希望多给我160美元,我买了这些多年。
托尼Dycus
4年前
相当快速卸载。卸载码头是在前面,它说UPS码头10。不提供在后面像前门上的签名说。夜间停车在前面或后面的建筑。
范家谦Tran
6年前
喜欢这个公司。我的狗也是如此。优质的产品、友好的员工。将继续是一个忠诚的客户。强烈推荐。
蕾妮B
6年前
我永远不会从这个地方了!我住在佛罗里达,我的货物是发送到波多黎各从弗吉尼亚州!在西班牙我也受到电子邮件(不,我不会说西班牙语)从未发生过所以我公司打了电话,留言问我的账户被黑客攻击,等他们给我回电话,不幸的是他们不得不离开我一个消息,但他们并没有解释为什么它去波多黎各和为什么我收到一些邮件在西班牙珠宝供应商。江南娱乐主页我仍然没有收到欺负我命令。我从不写评论,但我觉得我已经警告其他人对我的经验。
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