Banfield宠物医院 福尔斯彻奇市

途中在弗吉尼亚州瀑布教堂的那个地方50是最差的,他们都收取很多的女人是一个美国人在前面desde态度很差,不想帮助我不知道如何像她服务客户16年我和班菲尔德和我从来没有见过的人很不专业,他们没有尊重客户那地方不值得信赖你的宠物如果客户像对待他们,他们所能做的一个无辜的小动物,不能抱怨

我班菲尔德在两年内对我的猫和我一直满意服务,尽管有时很难度过的人。我在一个上了年纪的猫和班菲尔德签署了他,这是一个巨大的错误。我报名参加了一个更昂贵的计划因为我知道他有一些医学问题。好两个月计划我的猫过世了,班菲尔德的努力使它更糟。我不能取消他的计划,没有人告诉我你不能取消计划。所以我卡支付高昂的月度计划,我不能使用,如果我选择取消全年计划他们指控我。他们声称这项计划是一个很好的方式分发医疗费用超过一年时间,但使用的是一个宠物已经过去了吗?我没有使用所有的服务都包括在这个计划因为我可怜的家伙去世不到两个月的计划,但我仍支付每月或支付全年一次性付清。如果有人在班菲尔德提到,你不能简单地取消计划我永远不会了因为我知道他有一些重大问题。这就是人们当他们说“雪上加霜”是每月提醒我的可怜的家伙走了,我代表他在扔钱。 I will cancel the plan for my other cat as soon as I can which wont be until September 2022. Again they claim the cost is to distribute the cost over care over a year period... My cat is passed away, he had one visit from Banfield what costs are you claiming to distribute? There is no more care he can receive. The hollow canned response DOES NOT help.

我不相信这个位置我的狗的生命和健康。去别的地方!这个位置已经多次搞砸了如此如此。他们不断地搞砸了重要信息关于我的小狗,他的健康状况,他的疫苗,我们的保险计划,等等。他们也找不到我们在3天当我们与胃病有一只小狗,告诉我们............“好运”* * *布鲁诺前台应该起立鼓掌为试图澄清混乱他的团队。

我把我的猫在一个简单的15分钟的旅行健康证明书和狂犬病助推器。320美元。这是荒谬的。我把她从上午8点,他们说他们会通知我当完成;5:45(下午6点关门)他们没有打电话给我。我试过打电话几次,永远在等待,但从来没有能够达到任何人。他们需要10小时如何做一个15分钟的检查和疫苗? ? ?这是什么荒谬?我可怜的猫在摇晃之后不必被困在一箱被狗包围整个一天。,怎么可能15 mn约会花费300美元? ? ? Can someone explain? This place is terrible and I highly don't recommend.

糟糕的宠物医院。

我去Banfield宠物医院瀑布教堂与我和我的小狗最终愤怒和失望。非常糟糕的服务正在我的信息的人,兽医医生都笑着和作弊而等候室里,当他们给我的价格我必须支付一个健康的小狗检查OMG甚至人类付这个钱。

*更新:虽然看起来他们响应给定的注意下,我还没有听到从他们当我做电子邮件/他们的请求。不断升级的问题。他们的客户服务就不好。它持续下降。通常是不可能有人去接第一个4 - 5个电话。一旦计划得到大约10小时窗口当拾取你的宠物。真的很难计划你的一天,尤其是当他们推动“下降”vs appt因为他们未能正确设置appt第一。我的狗一直在他目前的任命(这只是一个年度检查)在过去5个小时前,他们告诉我给他们另一个2知道什么时候他会捡起来。这意味着他已经坐在一箱大部分的一天。荒谬。 Waiting for my pups wellness plan to end then I’m going somewhere else.

而拥有一只宠物医院Petsmart方便,这宠物医院销售。销售之前宠物和主人。我是健康计划的一部分,他们声称“有助于节省你的金钱。”Instead, I paid an additional $40 a month (tied to a year long-contract), plus a premium vet fee to conduct routine visits. I recall a few instances, when I was urged to do multiple procedures on my pet and increase the membership to get more "savings." I was also recommended to do multiple unnecessary exams, which ended up being very expensive. Overall, I found that at my local vet, I paid half the price for the same procedures. If you are looking for savings, go to your local vet first. You'll be charged less than at this chain that hounds sales. Additionally, my dog is a rescue, and unfortunately, is animal aggressive. At this particular pet hospital, the employees did not help me during an appointment when I notified them of my dog being animal aggressive. I stepped to the side of the line to create distance between my dog and other animals. The people at the front desk allowed multiple people to cut in line in front of me before allowing me to check-in my dog. A total of an hour went by and it wasn't until my dog began causing ruckus that a third employee came by to assist and finally helped me check-in. This scene, could have been easily prevented. As you can imagine, this event ended up causing my dog more stress, and caused me to arrive later than planned to work. After this instance, Banfield recommended that my pet stay at home rather than see the vet for medical needs. Both price and lack of organization of the pet hospital have motivated me to switch pet hospitals. My past and current vets, have dealt with my dog's emotional needs in a professional manner. I simply notify them beforehand that my pet is animal aggressive, and once I arrive, I am able to take my dog through a side door or through the back to reduce stress. And, my pet is always welcomed. I hope Banefield can improve their organization. And, I hope the company can begin to prioritize pets and their health. ‐------ Update: Be careful with their contract because it auto renews and they will continue to charge you.

这个位置爱挂客户。员工完全讨厌他们的工作时由于他们所提供的态度做任何任务。药物价格过高,所以我从耐嚼的命令他们。这是2周这个位置已经达到批准的处方。不得不取消rx秩序和发送批准non-banfield位置谢天谢地批准它。这是一个链,所以他们不关心你的宠物!避免这个位置。

绝对爱他们!他们照顾好你的小同伴。我以前用它们在另一个班菲尔德和约克夏老龄化经历了一段艰难的时期。不满意她的护理和缺乏有预后所以我停止使用它们。搬回弗吉尼亚州北部和与其他当地兽医价格比较后决定给这个位置一试。与关心我很高兴他们给我4月的粘土砖,小精灵。# pixiedust_from_thepotomac她是快乐的,健康和照顾。员工是知识渊博的,有帮助,理解,和善解人意。当我15岁约克夏最近在睡梦中过世了,我打电话给他们关于火化。不是一个问题。 They allowed me time to say goodbye and helped me to deal with his passing. I/we were treated with dignity and respect. Thank you Banfield of Falls Church. May we have a long and happy relationship ❤!

不推荐。我们拿出小狗下面是多次后他得到了贾第虫属狗公园。我们从来没有跟他实际的兽医。它总是一个兽医助理谁叫我们对他的诊断/治疗计划给我们。每次我问了一个问题他们会去检查一下兽医。就像一个游戏的电话。我们也从来没有能够安排时间约会。我们被告知审查后才做定时预约7月4日假期,所以我们被迫放弃了他早上9点,让他等在他们的箱数小时,直到她有时间去看他。无论多远我们提前安排他约会总是这样。最后,90%的时间当我们把他捡起来一个兽医助理会带他出去,甚至不是一曾在他的情况! ! ! It would be a random vet assistant who knew nothing about our dog or his condition. After multiple visits for Giardia with no sign of improvement, we took him to new vet and saw immediate improvement. I'm sure there are other Banfield locations that are great, this is not one of them. We wasted TIME and our dog remained SICK because he wasn't receiving proper care. We also wasted so much money on the multiple visits. Help your dog and go somewhere else.

爱爱这里的员工!他们总是很好!

我去过几次这个苯菲尔宠物医院位置与猫和狗,每次我离开感到恼火Benfield前台员工对我的方式。今天他们打电话给我们关于我们的狗和留言,我们的狗在苯菲尔。我妻子叫他们迅速恢复,但不得不在苯菲尔留言因为没有人捡起(在工作时间)。苯菲尔员工没有打扰听我妻子的消息,但向我抱怨,他们叫我们两次,我们没有接。因此没有做狗Benfield因为他们不听消息。苯菲尔前台的人抱怨我有八个记录语音信息等着被他们听到,他们太人手不足听消息。我建议Benfield员工应关闭其语音信箱消息从客户如果不检查,但前台职员说,她知道如何做了,并拒绝改变她的做法。所以不要哥哥打电话给他们!最好不要打扰你的宠物,因为他们没有时间来处理他们已经拥有的工作负载。

不要购买医疗服务。我使用他们的服务了5年以35美元一个月,然后我有一个信用卡号码变化和错过支付几个月,他们送到收集机构夹头350美元从我的未来价值10个月的服务,但他们甚至不恢复我的服务。我也永远不会回到班菲尔德。

不要来这里,如果你重视你的宠物的健康。我2 y / o实验室混合在8/14进行全面访问他们打扫他的耳朵(我问这不是希望他回到我条件比当他被带到他们)。后立即访问他耳朵发炎,现在已经变成了皮肤感染。我不得不把他跟进appt。我把他从8:30进行后续访问,下午3点和他们仍然没有所谓的状态更新。更新我(下午15点)是我的狗刚坏过敏,他挠他的耳朵太多。我有要求他们测试不同感染之前统治过敏和瞧在请求他们再看它确实是一个皮肤感染和我的狗需要抗生素。如果你值一个兽医,关心你的狗,是及时的,卫生不拿过来。我的狗从来没有任何健康问题在此之前,我们肯定会不会回到这个位置。

工作人员非常专业的❤

伟大的兽医年代的幼崽——可以是昂贵的幼崽时获得保险!

第一次有女士们与客户服务很好。干净、友好的气氛中

我有一个计划和班菲尔德~ 9年,但第一次使用这个位置。我把我的猫在一个全面的考试,让他们知道我很担心他有耳朵感染。他们似乎完全无视这一担忧。ear拭子样本,但没告诉我或者如果/当我应该听到的结果。我买一只耳朵清洁和耳朵仍绝对恶心吧,当我抱起他,所以我很确定你只是钱冲入下水道。他们给他很多其他的测试和考试,但再一次,没有结果的提供或解释当我应该期待听到回来。我给他们我的电话号码等4个不同的时间当我放弃了他,他们叫错了他们叫我3的3倍。他们没有回复我的宠物项圈,所以在交通高峰期我不得不转。唯一好的是我的经验是当我放弃了我的猫,他们告诉我一个笑话让我笑…

他们是伟大的开始时当我的小狗很小。但他们拙劣的她手术切除卵巢,指责我,我不得不支付修改手术的口袋里。我甚至从来没有得到道歉(公元前并不让我吃惊。然后他们会承认他们做错了)。自从他们试图牛奶我尽可能多的钱花在不必要的东西。我把我的狗了疫苗,它把所有的一天完成。我的小狗健康计划9月1日结束,我们不会回来了。

这个位置会忽视你的狗,你的狗正在等待服务。不要把你的宠物这个位置。现在他们的服务是可怕的!

他们已经稳步下降,不仅仅是因为大流行,但没有帮助,几乎是不可能得到人类最初的电话,他们将书你认为是一种方便的下降约会,你将不得不走回来,拿起了宠物,从不跟兽医。不能帮助如果你对他们的健康保险计划。的服务,如果你每个月付给他们了。

必须有耐心选择或放弃,即使有约会。

客户服务差,没有耐心,乐于助人。在调用这个位置在早上和下午我带我的狗在晚上检查。她突然开始跛行,很担心我问他如果兽医可以看一看她的腿,他说目前他们不能,他们要关闭。他甚至没有打扰问兽医,他说当我问另一个天在两周内任命,真的吗?他甚至没有检查系统中。与此同时,我把别人报价一只小狗,他们只给价格,也没有做出任何解释。这个地方是非常昂贵的,我付出了很多,给那可怜的服务是不公平的。我叫泰森斯位置和夫人真的很好,她花时间找到一个对我的狗,她说我可以把第二天。我绝对推荐这个位置。开始时我曾经带她在那儿,但我决定进一步改变,因为它是,现在这一事件后,我一定会带她回来,我以前从来没有问题。

好一个礼貌的服务。把你的宠物商店的好地方

贵了。但是真的好员工!

很好的床,干净的房间。好的早餐。也许做火鸡香肠史密斯菲尔德早餐三明治而言,而不是猪肉。我有一个总体好经验。

他们几乎杀死了我们的狗不提供适量的麻醉——他们最终告诉我们他们不能做手术,因为她有心脏病,我们的狗没有心脏病(心脏病学家证实了)。他们最终收取我们更多,当我们问他们为什么说因为我们是尽量不“杀死你的狗”很不敏感,甚至都不专业,兽医不出来跟我说话,她一直送她的助理!可怕的经历,如果你喜欢你的狗和猫不带他们

我们把我们的两只猫Banfield常规体检和疫苗最近,和没有一个积极的体验。服务我们收到充其量是低于历史平均水平(疏忽,甚至合法有害在最坏的情况)。员工似乎非常好,都是有用的在检查。然而,他们告诉我,他们将无法适应,直到几个小时后比计划与其他病人由于紧急问题。所以他们愿意让我尽快让猫下车并返回他们的考试和拍摄当天晚些时候完成。不是最理想的。但是很好。当我回来几个小时后,我花了他们一个荒谬的钱两个简单的考试和照片(超过300美元),成功地击退了他们烦人的额外努力在数百美元卖给我更多不必要的产品和服务,然后剩下我可怜,害怕猫。当我们到家时10分钟后,我注意到其中一个是流口水,明显颤抖和喘息非常。我打电话给他们说它听起来像过敏,立即告诉我紧急治疗。 I flew back in record time and they treated him promptly with an IV and antihistamines to restore his breathing and treat the extreme reaction, which they attributed to an unexpected allergic response to the vaccines. Luckily, it worked and he seemed fine fairly quickly, but I don’t understand how this happened, as he has never had an allergic reaction before. The vet explained that this was actually common in older cats, which at 12 he certainly is, but if that is the case why not keep him a bit longer for observation after administering the vaccines in the first place? I would have been happy to do that if necessary or even suggested as an additional measure for older cats at greater risk of vaccine intolerance of any kind. They never mentioned this as a possibility or even suggested I keep an eye on them at home for any issues when I checked out initially. If it’s common at all then at least some monitoring afterward should be standard practice for animals over a certain age. It was not at all here, and he could have died as a result. Luckily he didn’t and all was ok. That time anyway. But of course they charged us another $200 for treatment of the reaction. And then, after saying he was fine to go home that night (and since they don’t have overnight care there), they tried to insist we bring him back the next day for monitoring, "just in case." When I asked how much that would cost and if it was truly necessary, they were vague and said it would probably cost a "small additional hospitalization fee of only $100-$200." ?!?! When they finally admitted that this monitoring was indeed unnecessary, I declined the service, and he was completely fine at home. But I paid over $500 that day for two well-cat visits, and could easily have paid more if I'd followed their full “recommendations.” And worst, they failed to monitor them properly after the vaccines, which could have been disastrous if I lived further away or failed to see the problem quickly enough. I don't know if they actually did anything medically wrong, necessarily, but it certainly wasn't a good experience overall. We'll be going elsewhere in the future.

卡尔非常专业并且很神奇的。他实际上帮助我对我的狗狗的指甲装饰的问题没有完成,我不需要支付额外的因为我不满意服务尤其是钉装饰。但卡尔非常敏感,让我看看很简单。