探戈动物医院 弗吉尼亚州费尔法克斯

卡斯特罗博士和他的工作人员惊人的协助我得到必要的文书工作和我带我的狗去欧洲旅行。我有一个非常短的窗口工作,需要一个美国农业部认证兽医完成必要的文件。他们满足我所需的时间框架,超级有用的和友好的,最重要的是,知识渊博的稍微复杂的过程。我刚从那里回来旅行,一切无缝地让我的小狗跟我来。我一定会再次使用它们,强烈推荐。

员工是如此的漂亮和友好。他们让你感觉舒适。我的动物是很好治疗。

兽医科技前台工作是可爱的。兽医是好的。我有特别要求1年狂犬病疫苗,但当我看着记录我看到他们给我的猫3年。我不开心。江南娱乐主页不幸的是,我无法实际的疫苗的出现,因为covid否则我会停止它。

我用探戈在过去,为他们提供的护理很满意。我最初遇到与卡斯特罗博士建立了信任。这就是为什么我决定回来。背景故事:我从收容所领养了我的猫最后一年。以前的主人没有关心她的健康。我的猫是超重和表现出糖尿病的迹象。我想为她提供她应得的。在他们的网站,他们提供“cat-wellness包。“白金会员将是一个伟大的投资我的猫的健康。我的下一个约会,我把我的问题列表。 I told the girl up front that I am interested in purchasing the wellness plan for my cat. She mentioned, Dr. Castro needs to authorize for approval. Also, Tango doesn’t allow the owners participate during the vet visit. Due to company policy for “covid.” I want to be involved with my cat’s health. I would like to know what goes on during these “exams.” I don’t understand how people can blindly give their animals away without knowing what goes on. Anyways, the nurse answered majority of my questions. She showed me my bill would be $300 for today’s visit which included blood work, shots, etc. I told her that I am interested in the wellness package. It’s a good deal. It’s $522/year. She said, that she will speak to the doctor since he has to approve. THEN Dr. Castro comes. He told me my cat gained weight, she’s at risk for diabetes. Her bladder isn’t full, so a urine test couldn’t be completed. Overall, her health is good. “I will not approve the wellness package.” He was trying so hard to convince me that insurance is a better option. If she’s sick with diabetes she will need more than one CBC per year. “If” she sick this, if she’s sick that. He basically insinuating his wellness plan will not be beneficial. His justification was he was saving me from paying a monthly fee. I told him wellness package would be better, because I would pay much more during each encounter with insurance. At this point, he was frustrated with me and I knew this man did not care for my cat. He wanted money. I mean it makes sense. If you go on the website the wellness package offers 20 different types of services. Some have a quantity of 2. Includes unlimited exams & consultations for annual fee of $522. Breaks down to $40 ish dollars a month. NO DEDUCTIBLE. No submitting to insurance. No annual limit. I would rather pay her medication out of pocket than the insurance route. If I went to the insurance route. I pay a monthly fee. On top of that pay the vet fee then I would have to submit to insurance for reimbursement. My annual out of pocket limit would be $2-5k depending on what plan I choose. ALSO, a DEDUCTIBLE. Dr. Castro –you tried so hard to convince me that was a better option for my cats health. No sir, this was a better option for your pocket. I understand, If I purchased that wellness plan and lets say if my cat did have diabetes. It wouldn’t be cost effective for you. How would you make money off of that? If I kept coming to your facility on an unlimited basis. In the end, in order to get my cat back from Dr. Castro. I had to pay a $60.00 exam/consult visit which included $30 rabies shot & biohazard fee. I couldn’t believe that he tried holding my cat hostage. I knew I could have just called the police, but I didnt have the energy to fight with a cheap man. I was FORCED to pay and FORCED to give my cat her rabies shot just to get her back. I understand when it comes to rabies. Sure, Ill pay, but charge me for a visit that you DIDN’T EVEN COMPLETE OR DO. Like what kind of scam is this? Anyways, I will fight this charge against my credit card company. I will not allow this unethical doctor to scam me. Not even one question answered on my list either. *The saddest part of it all was I wanted to give my services to a local vet. Not the franchised vet office everyone goes to AKA Banfield, but looks like that’s my only option. My advice to Dr. Castro. How about remove the wellness package option from your site if you do not want your customers to use it. Bad vet.

伟大的狗打扮合理的价格

我花了很多的钱和我的猫柳别的地方没有得到任何更好,我带他去探戈和食物后,卡斯特罗博士的他已经更好! ! !再次感谢卡斯特罗博士? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

我有我的狗狗的牙齿清洁一半的价格,结果是伟大的

他们非常关心和调用检查你的生病的孩子所有的时间作为一个新的狗主人非常有用和压倒性的。我崇拜他们,我会继续把我的狗在这里如果不是那么遥远。所以我们bandsfield但我真的喜欢探戈医院和员工。? ? ? ? ? ? ? ?❤? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

可怜的客户服务。牙齿清洁很好,但问题…我是前一个报价服务和引用多。具体地说,我叫探戈,与金经理。我问如果探戈将提供Groupon牙齿清洁计划,包括指甲修剪,团购价格即使我住外面的20英里半径(细则要求)。Kim说不,但会以350美元的价格。探戈没有荣誉的价格和收费我额外的指甲修剪。当我解决了这事与金正日,她的反应是“我很清楚的”。换句话说,你支付它当你减少你的宠物,这是你的错误,误解我在我们的电话谈话。这是一个可怕的反应。我认为最初,它是非常好的如果金正日会说…“我们不会做指甲修剪”,但她没有。 Instead she said ..."We'll do it... and followed with poor customer service. I could have lied about far I lived, which would have saved me over $170.00, but I then I thought... hmmm, honesty. Moreover, the foundation of a business is based on honesty and integrity. May be Tango forgot on this day. Oh, I forgot to mention, before I leaving Kim said I will discount you $1.59. What the Fudge!? $159?

即使你有免费第一次访问的猫和狗,避免! ! !我最糟糕的经历在这个“医院”。我新实施的猫(之前发现自己是一只流浪猫咖啡馆)在山的建议Purrnon猫咖啡馆和花哨的猫救援。医生没有地址我担忧她咳嗽和打喷嚏…他说这仅仅是感冒或过敏。现在我把她带到我家的兽医,多年来一直把我们的狗(50分钟),我学到了在猫咳嗽是极为罕见,可以表明肺蠕虫。“医生”了我担心,告诉我我被愚蠢的担心…他说“很常见”。第二个问题我想要解决的是她的耳朵感染严重,视觉。他冲她的耳朵,告诉我她有一个双耳感染……用眼睛可以看到,任何一个。他没有说什么类型的感染,即使我问。 When I saw through the window, my poor baby cat was being held down on a cold metal table with no care… she was clearly miserable while they poked and prodded her without any semblance of affection. After her awful ordeal, when they brought her out shaken and frazzled, they wanted to “show me how to trim her nails” (and try to charge me for it) and the tech held the scruff of her neck and pinned her down again to the cold table… not caring about the trauma she had just faced or offering her any time to relax, or even so much as a blanket to rest on. I also noticed they didn’t sterilize the table that was used as a CHECKOUT COUNTER for their store… needless to say I didn’t let them go through with the trimming. They advertised a "free” first visit with your Fancy Cats adoption… this couldn’t be further from the truth. I was charged $200 with ridiculous, needless fees such as a “fecal collection set up fee” and a “waste disposal fee”. My current vet said the fecal collection was completely unnecessary and to just bring in the needed stool sample myself. The medicine that was purchased for her ear infection was $45 for a teeny tube… after returning to MY vet after a the worsening of the infection, she charged me $10 for the same bottle. This place is after money and money alone. They don’t seem to have a lot of care for the animals and I truly don’t think Juan Castro knows what he’s doing.

这个地方看起来脏,员工很粗鲁、粗心和不专业。他们只想要你口袋里的钱。

我多么希望我能给他负面的明星!最糟糕的兽医我曾经

探戈动物医院的医生和员工是美妙的他们从不离开你笨,你需要回答所有的问题

有一个好的经历这动物医院!

来这里几年了。价格是比邻近的兽医。在这个位置容易进出。他们是好打电话来,是想确定一下你的约会。他们给了我一些商品打折,而无需问特别是当我支付几个服务我的狗。他们想让我买药物,但网上的便宜得多。我想给他们业务但是差异太大。兽医很好,把事情的照片给我看牙的问题。

如果你正在寻找一个质量好的兽医谁会在乎你的动物及其健康,我不会让他们探戈动物医院。很明显,卡斯特罗博士不关心任何的整体健康的动物。我把我的猫到探戈上周五,在紧急情况下访问,由于缺乏食欲,呕吐,整体很迟钝。我掉了卡斯特罗博士看看其他中间他的任命。当他联系了我几个小时后,他告诉我,除了她的明显症状,与她似乎是没有错的。他建议采取更为保守的态度给她输液和止吐药,看看这帮她的情况,但告诉我,如果我们没有看到改进,验血结果将是下一步。我照他建议,带她回家,给她规定的止吐药。第二天,我接到一个电话从探戈检查圣人想看看她到底是怎么做的。当我告诉他们,她还没吃,看起来很生气,他们说需要24至48个小时的治疗工作和开始看到改进。相反,她的健康状况开始恶化甚至更多。 Monday morning I called AS SOON as they opened at 9am, hoping to at least talk to Dr. Castro. Instead I was told that he was preparing for surgery and could not talk. I explained the situation and asked if he could at least tell me what I should do, whether it was to drop her off again or take her to another animal hospital. I was told that they would try, but he would definitely call me back around 1pm. At 1:30pm with still no word from Dr. Castro, or any of his staff, I called the office. I was told that Dr. Castro had went out for lunch... I said it was an emergency situation and asked if there was anyone else I could talk to. The lady on the phone told me that she would get someone on the phone that could possibly answer my questions. After waiting several minutes in silence, she told me everyone was busy, but they would call me back in a few minutes. It was then that I decided to call another animal hospital. It was at 7:08pm, after closing hours, when I FINALLY received a call back from Dr. Catsro. He said he was now just getting around to calling patients back and seemed very nonchalant when asking about Sage. I told him I decided to take her somewhere else, and all he had to say was, "Let me know if you have any questions." He then proceeded to hang up the phone. The other vet was VERY concerned upon looking at my cat and doing a quick physical exam. Turns out that my cat has SEVERE pancreatitis and I was told that they were unsure if my cat would survive. She has been in the ICU for the past almost 48 hours battling this combined with severe dehydration, depression, and a stomach full of fluids that should not be there. PLEASE TAKE YOUR ANIMAL TO SOMEONE WHO LOVES, CARES, AND KNOWS WHAT THEY ARE DOING. I promise you that Dr. Castro does not and if I could rate him below one star I would. Take your animal to another vet like SouthPaws or Kingsview Animal Hospital, who will do everything in their power to help them.

医生是令人敬畏的。所有的工作人员是友好和乐于助人。唯一我指出我没有看到椅子的人离开后的消毒和门。但接待员很忙。除此之外,我将返回。

卡斯特罗博士和他的工作人员非常专业,四腿病人提供优质的护理。

伟大的客户服务。我打电话给在一个周末,没有留言,他们还叫我回来检查我是否需要什么。

我们狗狗的牙齿清洁。他们做了一个很好的工作,非常的前后过程

他们都是关于钱。我的狗和他们的保险计划,但他们甚至不覆盖她的疫苗。我与他们终止我的计划,我不回来了。

我很感激我能够把我的毛皮婴儿在今天检查的话,幸运的是它原来是一个痂但我不想承担任何的风险和金姆甜足以让我进来,尽管他们准备关闭!戈尔迪说谢谢:)

神奇的医生,伟大的价格,友好的员工。你还能要求什么呢?? ? ? ?

只希望你的钱。试图过分吹嘘我昂贵的狗粮和其他unecesarry测试。最近,我想买更多的heartgard,他们不会给我不做另一个犬恶丝虫再次测试,尽管他已经在过去的一年。

Dr.Castro很好! ! !伟大的兽医和关心宠物! !

我们强烈建议卡斯特罗博士和员工。类,不仅提供特殊的药,还梳理和宠物用品。一个真正的一站式服务。

卡斯特罗博士和他的团队是很好的照顾你的宠物。DSH和我的土耳其Van猫牙齿的清洁和一些提取甘蔗和我们非常满意他们的治疗和护理!强烈推荐!

探戈动物医院,梳理了一个了不起的工作梳理,治愈我的狗。我们使用groupon为我们的首次访问,一定会回来。

我对这个行业。我也是一个小企业主,我只是震惊于他们的客户服务/规定。第一次我住在车管所,银泉,这个地方位于费尔法克斯。我开车没有问题因为我开车去费尔法克斯地区的工作,我在阿灵顿还拥有一个家。女士说她不能接受我的团购券,因为我住在英里半径和我像什么? !我从没听过这样的事。大约35 - 40分钟车程。她的理由是,他们只希望本地客户。然后我告诉她,我将会,如果我喜欢我的第一次经历。Groupon的伟大之处,你可以试一下,然后确定你喜欢它。 I have paid $180 in grooming services so spending for grooming services is not the problem! She said okay we can make an appointment but you can’t use the Groupon voucher, you would have to pay normal price. Now how does that make sense? I was willing to pay normal price afterwards after the special, I mean why even have a Groupon? This is disgraceful business!

这是我见过最糟糕的商店。他们在出售。和使用复杂的团购客户。避免它们。