宠物天堂夏洛茨维尔 弗吉尼亚州夏洛茨维尔

伟大的美容师! ! !超级友好! !我要见见我的美容师在我的小狗回来,她做了一个优秀的工作。绝对推荐!

我喜欢宠物天堂提供半天camp-it高能的狗是一个很好的选择。最近,他们的管理似乎杂乱无章,他们一旦没有首先调用取消我的预订。

我们几个月前预约了两只狗在家庭周末呆在这个位置。当我们到达时,我们的工人在一条狗试图把一个ID领她没有任何介绍和不开心当我们狗的反应。然后,她问她是否能在待处理我们的狗。她是一个10磅哈威那从来没有伤害任何人。我惊呆了,有人在宠物建立会问如果他们能处理这只狗。然后我把我们的事情要前台和其他工人看见她的药,立即说,她不知道他们可以带她。第一个员工的电话,他们都宣布他们不会把我们的狗。没有对不起。没有什么!我提前和别人说话,他们说只需要填写一些文件我们到达时。 And this was a tiny pill that the dog happily takes. The website says, "Pet Paradise employees are thoroughly trained to administer medications. If you have a senior pet, please inform an associate and we will gladly accommodate their needs." This is unbelievable! We have never been treated like this and it was appalling!!

当我的医疗紧急情况需要玩具贵宾犬的长度保持变化。他很关心和快乐在宠物天堂度假村。虽然我担心我漫长的缺席会影响他,他欣喜地叫苦不迭,所以我我们要!

我的狗受到另一只狗在他第一天活动小组。他们不愿意告诉我发生了什么其他的狗,是一只狗咬的动物控制报告,其他的狗被禁止的设施吗?我不知道,因为他们不会告诉我。唯一的正面是他们付出了兽医帐单为他的耳朵撕裂皮瓣治疗我的狗。

我的狗有一个了不起的时间!和他回来那么干净,毛茸茸的!

这个地方是如此漂亮的动物,非常细心。比我预期的好多了。

与我们cavapoo媚兰这样一个了不起的工作,我很难过地说有点纠结,因为我用错了刷。她很温柔,知识渊博,她给了他一个巨大的削减。他的脸看起来很可爱。检查员工很棒,价格很公平。从现在起我们将来到这里。

唯一我们信任看宠物寄宿在一夜之间!我们可以检查她的爱通过相机!

本文是夏洛茨维尔,弗吉尼亚州的位置。最近事情杂乱无章、不专业和沮丧。已经有大量的新朋友,一个大周转率,同时一个新的翼房地产开辟了——尽管他们没有资源的员工。新人们做日常事情似乎并不关心如何不专业或无益的。为了纠正问题,你直接打电话给公司将大部分你下午/早上取决于当你调用。只是准备搁置很长一段时间,当他们的答案,在很多情况下被告知他们抱歉不能帮助。令人沮丧的情况下的例子包括:宠物天堂叫人(事先)日托预订本周之前和之后的7月4日——取消他们,为了适应寄宿预约(预约的可能性——这是预期)。如果你提前计划,就知道你会需要日托和你约会了,和确认,你现在运气不好。我们发现困难的方式预订的客户每天使用他们的服务不太一样重要的预订(潜在)客户将登机,这显然是一个更有利可图的选择。这个位置有一个上周消防检查期间,他们把所有的狗进板条箱。 They did not notify anyone in advance that this was going to happen, so if you weren't watching the web cams at all times, you never knew. Essentially you paid Pet Paradise that day, unbeknownst to you, to put your dog in a crate for an extra hour+. For context, dog playtime starts around 9:30 (they say 9, but if you watch the cams you'll see that it's more like 930), and start getting put back into crates around 2:30/2:45 in the afternoon every day (they say 3 but the cams tell a different story). On average, you're paying them $32 daily when the dog is crated for roughly 30% of that time. More, when things like inspections occur. They have signs up on both entrances to tell you when to use which (i.e. use this entrance after 9am). Which seems helpful and efficient! But these timeframes rarely coordinate with reality. More often you go from entrance to entrance, trying to figure out where and who to speak with, for something as simple as a grooming appointment. When you do mention how disorganized it seems, eventually someone will tell you that it's not their fault. Or it's company policy. Or they're understaffed. But good luck tracking down anyone who will take responsibility for customer service. In general, if you want to call the center - you forgot to tell them something about your boarded pup or want to check in with your baby - there is no local way to do so. The number given on google will route you to a phone farm that acts as a go-between for you and the local center. Making a tweak to an appointment, or trying to get an appointment for grooming and daycare in the same day - good luck. You'll be on the phone for 20 minutes minimum. Which would be tolerable if their website was useful. But their website has tons of "nuances" that can also be described as "bugs" where you can't do things you need to do or schedule things a certain way - again, just very frustrating. The feeling that I get is that this business is a machine cranked out from FL, where the bottom line is getting as many animals boarded as possible, with as little overhead as possible, which would include professional training and customer service, and policies that take care of pet owners as much as the pets themselves. We've given this place a year and I'm at the point where I don't have the patience to give them any more. If you decide to take your pup here, you may eventually come to the same conclusion. No service is worth the amount of frustration that comes with this place, and no business that actively takes shortcuts or devalues overall satisfaction deserves your hard earned money. Period.

我把我的小狗得到Aquainted天妮可,我代表指示当预订在线。当我到达时我被告知,不幸的是,他们不做这个服务在周末。江南娱乐主页妮可能但我需要支付。我们在移动,我不想要他回来和我如果我不需要。办公桌后的女人,会拯救我的查理,提到另一个钱她可以告诉我的脸这不是我想听到的消息。罗宾去超越,调用我们的兽医疫苗最新的系统。在查理的帮助和罗宾,妮可能得到一些急需的。我真正欣赏这些女士和小姐有一对一的时间与妮可的一天。我建议,如果你还没有,看到Chsrlie和罗宾在宠物天堂。在世界上已经发生了的一切,即使我们的宠物需要一些R&R。 Thank you ladies!

宠物天堂为我的狗是一个新的体验。他们都打扮的布兰妮不可能做得更好。伟大的工作,所有的员工都有用的和友好的。

方便的下降和上升时间让我来这里。北部约45分钟的我住这里,但是我不需要花时间下班来接我的狗。

我告诉他们我的狗没有我做得好。我告诉他们,如果我拿着皮带,他可以反应。我告诉他们不要在他的脸上。试图让他下车之前我花了20分钟在电话结束这一切。他登上其他地方,所做的很好,从来没有一个问题。他反应如果我周围,许多狗主人。我告诉经理,雷蒙娜,以及她在检查他。她立即拿着皮带和我在他的脸上。他的反应。我甚至告诉她当她这样做,她选择不听。

干净的地方。我刚刚丢了我的猫。

把我9月涂鸦在这里她的第一个新郎。他们很友好,适应和提示。在线调度过程很简单,所有的问题都回答了。我喜欢约会的提醒。布列塔尼是她的美容师和新郎做的非常出色。我们肯定会回来的。

我们用于把养尊处优的宠物时,我们的狗在这里。自改变,我们试过几次,但整体失望的经历。员工仍然是好和善良。是的,时间比以前长,但狗被放置在单独的笼子里下午早些时候。在一天结束的时候,我们找到她,连同其他很多人,吠叫和抱怨。她似乎是炒作起来,强调在回升。她曾经是筋疲力尽的主意,现在是很漫长的一天结束时精力充沛。

我的狗已经参加了小狗日托设施好几年了。自从宠物天堂买下了养尊处优的宠物,医疗服务的质量和管理的态度使我重新考虑继续使用他们的服务。许多长时间的员工我知道爱和照顾我的狗已经自行离开就业由于新环境。班级规模增加,养尊处优的宠物,他们是对15只狗,他们精心挑选的游戏风格和相处的能力。现在,页允许30狗活动小组。如果有一天只有几大狗,他们将它们组合为一组,不管年龄或游戏风格。之前所有制,狗就会得到一个房子在午餐休息时间放松和寒冷。现在狗花很多犬舍的一天结束的时候,组织区域可以清洗后无需支付员工保持营业时间。所有这一切,增加价格!此外,公司的政策是非常严格的。 They require bordatella vaccinations every six months, even though my vet tells me the vaccination is good for a year. I am ok with this, because it keeps the dogs healthy. However, when my dog's vaccination expired on the first of the month, and I had an appointment for him to get the vaccination three days later, I was turned away at the door and told my dog could not come in that day because his vaccination was "expired." No grace period whatsoever, despite the fact that the vaccine is actually good for several more MONTHS, let alone three days. When questioned about this, the answer? "It is corporate policy." A good corporate policy is to understand that a vaccination does not simply stop being effective upon the day that it becomes due, and to understand that clients are busy. A good corporate policy is to work with those that keep you in business, particularly during a pandemic when your business is down. I could go on and on about the disappointments, but you get the point. They have become an unbending, corporate nightmare, that treats its clients, and importantly, its employees, very poorly. While my dog loves to play with his friends there, I can no longer continue to pay good money to this place. One final caution: I would NEVER board my animals here. The way that they handled the fire that occurred there was atrocious. No communication with owners, no acknowledgement of the volunteers who helped out during the emergency when their own management's response was complete paralysis, and no real change to prevent the same thing from happening again. Again, it was all about protecting the corporation, not about being transparent and doing the right thing.

我把我的小狗内特已经接近一年半的夏令营和天登机,我强烈推荐宠物天堂——夏洛茨维尔!因为它们很友好,专业,总是知道我们是谁,当我们走在门口,总是会让你有宾至如归的感觉。内特喜欢看到每个人都和我不能谢谢Dustan,雷蒙娜,香农,凯蒂,纳迪亚,罗宾,桑德拉,查尔斯,迈克和所有其他足够帮助照顾好我的孩子!谢谢你！? ? ? ?

我们把我们的狗在养尊处优的宠物一周一次夏令营。我们非常喜欢我们的经验和建议。员工总是很不错的,友好的,容易处理。他们也做一份好工作让你的狗表现和他们玩什么其他狗。

我们多年来一直寄宿在这里我们的狗。或狗非常喜欢去那里。它使寄宿一个容易的决定,当我们不能把她在度假。我们也有做培训课程和Valarie发现它们非常有用。总的来说,我强烈推荐它。

我已经预定了我的狗两天前我的婚礼。一天接到一个电话在他们约会取消(美容师的因病)。没有试图找到一个替代美容师,不试图安抚我的不便。首先(唯一的)时间自火想回去。然而,动物连接(幸运的是适合我的!),发现挤压我们的一种方式。将会对他们的未来!

常带我的狗在这里所有的时间在前面的所有权。她3次,事情看起来了。我的狗总是筋疲力尽,几乎不能移动后整天玩但现在她仍然完全之后精力充沛。她也死于干渴当我们回家。我有一种感觉,他们把狗关在笼子里的大多数时间现在——她在笼子里每次我去接她。他们说很容易把它们关在笼子里的最后一天,但他们真的开始早期(2-3pm)。我得到它,我的意思是我相信它是容易,但如果我想简单的我可以让她在笼子里在家免费而不是带她来了。真的很难过,这个地方曾经是那么好。现在看来他们只是保持人们的宠物整天关在笼子里。

我们绝对喜欢宠物天堂和他们的夏令营项目。我们的三个fur-babies爱去那里,享受所有的朋友。我建议尝试他们的程序和所有他们必须提供! ! ! ! !

友好的员工。我的狗总是乐意去那里。

开的状态,在他们的网站上预订的,告知他们没有预定。我告诉他们我在网站上,他们说他们不控制,这是一个第三方。可怕的,不走了。

我们之前得到的黄金涂鸦打扮的时候它还是养尊处优的宠物。江南娱乐主页不幸的是最后一次,我们的狗回家看起来像一个完全不同的狗,而不是一个好方法。我们甚至不认为这是我们的狗,直到她终于停止了表演如此奇怪,因为她从她的打扮创伤。她当然有点纠结,我们期望他们不得不剃她比平时多一点,但我还是告诉了美容师,我真的很喜欢她,如果她可以让她只要可能就好了。美容师告诉我们,她会做她最好的让她尽可能长,遮罩,似乎并不那么糟糕。我不知道她是否有困惑或者犯了一个错误或只是直不告诉我们真相,但当我们拿起我们的狗,她完全刮到皮肤包括头,耳朵,鼻子,她所有的胡须都消失了。她还秃斑块在她的胸前,在她的肚子。她的耳朵上也有痂从我猜从快船将会减少。最糟糕的部分之一是,他们甚至没有打电话给我们警告我们,他们要做我们的狗。即使她皮毛的席子已经那么糟糕,我们会欣赏一个电话让我们知道我们的狗会看起来像一个完全不同的动物,当我们把她捡起来。 We also would've appreciated possibly having the option to have them brush her out, even though we had told them beforehand that we didn't want to incur any additional charges. However, had we known that she would end up this way, we probably would've been willing to pay more. I didn't say anything when I picked her up because the groomer wasn't there and I was still in shock, but once I got home and gathered my thoughts I called the front desk and was told that someone would call me either the following day or the following Monday after that weekend to explain. It has now been three weeks and we have not heard from anyone. My husband has called them three or four times and left messages and we still have not heard anything back. We could not be more disappointed with the service and with the type of cut they gave our poor dog. We were mostly calling to find out what happened and whether or not we can get our money back but unfortunately we can't reach them short of actually stopping by and asking for our money back. It's safe to say we won't be coming back here, even though the first two times we got her groomed here they did a great job and she still looked a lot like herself. But after this experience, there is no way we can trust that they will do a good job every time.

营和寄宿都太棒了。毫不犹豫的把你的狗,总是最好的呵护!

好登机。我也有我的狗洗澡,我抱起她时,她是一个新鲜的小猎犬。他们做得很好,有良好的客户服务。

他们为狗提供很多福利享受他们的时间远离你。江南娱乐主页不幸的是员工没有接受治疗。我的狗呆在那里一个星期在我假期和他是大大不同的,当我们把他捡起来。他立即反弹,这可能只是远离我们的情况那么久。我不确定我们之前从来没有离开他。无论如何,两个不同的账户告诉我,员工是不公平的对待。这是员工工作多年。管理改变了在去年也不是好之前,显然还没有好转。不快乐的员工必须反思我们的宠物在一些无法量化的方法。我将把它由你来决定。