VCA Choptank动物医院 剑桥,维吉尼亚

我们相当新的Choptank兽医医院。我们有一些访问和每一个我觉得他们真的关心。昨天我们的狗博被阉割。我是犹豫的!我们不幸的是江南娱乐主页失去了一个这样的狗。桑迪立即注意到我的焦虑,向我保证他们会很好的照顾他。她还继续解释如何熟练的麦肯基博士。我觉得更好的走出那扇门。我被告知我可以叫,我就是这样做的。两次我打电话,认为员工会觉得讨厌。 Instead I was kindly updated on his progress. Thank you so very much to all the staff at VCA Choptank! Beau is at home healing comfortably!

工作人员和理解很有帮助和信息,非常专业

这是最关心和同情我曾经带着我的宠物兽医医院。他们真正关心所有的动物治疗和它们的主人。他们是富有同情心和让你完全了解。他们彻底解释治疗和回答任何问题你可能有。他们也给你电话跟进,看看你生病的宠物。我非常喜欢这里的兽医和员工。我强烈推荐他们。

这些都是最好的! !他们有一个非常关心的气氛。他们知道你和你的宠物。他们对待我的孩子很好。我的孩子不害怕去那里。我喜欢友好的对待我和我的。

我家的20余年的历史审查已经结束。我需要一个地方来板我的猫凯西当我们在我们的家在教堂溪家庭度假。我很感激最初Choptank兽医的意愿凯西在如此短时间内。他们问我当我将接他,和我告诉他们周一,6/21/21。没有进一步的对我说去接他。周六6/19,我意识到我需要回到第二天安纳波利斯。所以我减少了兽医的那天晚上,看到门上的标志,早上9点到下午6点是小时皮卡寄宿生。然后我重读的文档提供了当我登上凯西,皮卡小时但没有信息,或电话号码盘后紧急呼吁。VCA网站明确表示,寄宿生能捡起他们的宠物在星期六,星期日和假日早上9点和下午6点,与门上的标志一致。第二天早上,我到8时50分左右去接凯西。 I rang the bell, and there was no answer, so I waited. I thought perhaps that the staffer could be running late. I grew concerned that no one was coming and that my cat was not going to be fed that morning, so I called the local police. They contacted the owner of the VCA, and about 10 minutes later, a staffer arrived who chastised me that pickups are at 9 am, not 9:45 am!!! When I got Casey back to Annapolis, he was very thirsty and lethargic. Later that night, there was diarrhea in his litter box, and he was barely eating. The next day, the behavior and diarrhea continued. On Wednesday, I took him to his vet in Annapolis who ruled out stress due to boarding and put Casey on a two week antibiotic/anti-inflammatory/pro-biotic regimen. I sent an email on Thursday to Brandy, the manager at CVA to let them know that Casey was now on an antibiotic regimen. I did not ask for anything. I had already paid the boarding bill and was not disputing any of the charges. On Friday morning, Brandy called me and asked me to explain what had happened, which I did calmly and finished off with "it is what it is. It's over now." She then launched into an angry tirade about how I had been informed "ad nauseam" that boarded animals sometimes show stress, and that I was supposed to pick up the cat on Monday. When I disagreed with her that none of this had been told to me or provided in the documentation, or that I needed an appointment to get my cat back, and that the VCA's times for picking up boarders was clearly posted on their door and their website, she just raised her voice, talked over me and continued to bluster away about how she could not keep staff around waiting (even though it wasn't even 9 am yet!!) at which point I hung up. I will not conduct business with an establishment who's manager: 1) lied to cover up the fact that their staff was not available at the posted times; 2) made a decision about the health of my pet with no knowledge of his condition (an animal under stress does NOT get put onto an anti-biotic regimen), and 3) launched into a belligerent tirade to cover up her office's inconsistent posted times. Rather than address the issue of her staff not following the times posted on the door sign and website, she chose to bluster away at a customer and rewrite history to suit her weak position. She was not who I worked with over the phone when I first contacted them to board Casey, I never spoke with her once on the phone or in person, she was not there when I dropped him off, so she has no basis to make the statement that I was informed "ad nauseum" as she has NO IDEA what the staff told me. If there is an inconsistency in stated staffing times versus actual times, a well-run business would have addressed that by now! Treating customers angrily and abusively because their own policies are inconsistent and/or not clearly stated is inappropriate and unprofessional. Further, I wasn't even asking for anything, and she chose to launch into a tirade. My cats Annie, Ellie, Barney and Casey will be moving on.

麦肯基博士和员工非常博学和彻底,他们把我的担忧缓解,给我一个更好的了解我的小狗生病。我永远不会去另一个兽医

我最好的朋友的狗病了,她带他去接受医疗服务。他开始诊所小时后最糟糕的。江南娱乐网页版她有她的狗安乐死和Maconki博士,她在她的房子,所以她可以跟他。Maconki博士和员工的关心和同情的狗和他的主人是无法用语言表达。

这些人是惊人的!谢谢你有这样的爱对我们的女孩!

伟大的兽医我将推荐给任何人我知道有一个宠物

这是伟大的好人,非常关心和知识渊博的人员桑德拉是最甜美的

我不能说足够积极的事情VCA Dr.Maconki尤其如此。她和她的工作人员帮助我度过一个非常不同寻常的创伤性培养情况。她真正关心动物和出去的方式给超出照顾护理妈妈和她的宝宝的。她教我一对一帮助小狗的技能。如果你找的人要争取你的毛皮婴儿这是1000%的地方!

他们能够看到我的狗一天当他有呼吸问题。了惊人的照顾他。确保我没有收取一只手臂和一条腿。并确保我的孩子不是误诊和不必要的药物像以前的兽医那里。办公室经理甚至来检查时,我们感谢我们的到来后糟糕的经历与以前的医生。每个人都是伟大的,我的狗感到更好。他们肯定改变周围的事物变得更好。客户会给我和我的宠物。谢谢! ! !

Choptank动物医院已经失去了那个小的家乡感觉和同情,发芽和麦考伊博士然后转交给艾伦的继续下去。很明显,VCA典型企业的贪婪,只会让它看起来关心客户。

很快就得到了我的小狗在路边大流行期间下降。兽医是非常丰富和全面。

医生和员工最关心和精彩!我会建议他们给任何人!

伟大的科技服务,非常愉快

他们是最关心和同情兽医我所处理。你走在你的动物会很好照顾

Choptank很棒! !知识渊博的。友好、清洁和关怀使我们的“冠军”的地方。我们感到很幸运有这样一个很好的兽医在剑桥!

知识渊博的、详细的、友好的,和我的狗

帕特里克博士救了我们实验室14岁时从濒临死亡人算她出去。我们将永远感激这些额外的时间与我们的甜美女孩(谁依旧强大!)。员工是伟大的,伟大的地方。

这里的员工是如此奇妙,关怀,真正关心我的狗的幸福! !

米歇尔·艾伦是最好的兽医在这个地方。很专业,和关怀十分艰难,从开始到最后你的宠物的生活。有时你所需要的是一个拥抱开始愈合过程。米歇尔是一个礼物,一个艰难的工作。

他们好好照顾你的毛茸茸的家庭和必要的照片发送提醒。

兽医和员工是美妙的!

像大多数的医生,但没有特别照顾我们这一次,她很粗鲁,没有解释她所做的一切的狗。下次将会要求不同的医生。

我曾经非常非常满意Choptank动物医院在6或7年我住在那里,不过公司接管了这个办公室有一个非法的政策和/或员工是缺乏训练。我从剑桥搬走了。今天早上我的新兽医叫对我的狗和猫的即将到来的年度任命,但告诉我,在剑桥Choptank动物医院拒绝释放他们的审查记录,因为显然我前夫停止支付比尔在他的旧账户和集合。叫他们和Jan前台确认信息。转移到贝丝,办公室经理,谁告诉我,这是他们的法律政策,也没有给我,但她所说的区域经理,看看她能做什么。似乎对我不道德,所以我找到一些信息搜索,发现了一个叫做马里兰州的数量和董事会。我被告知,这是非法的。那里的女人告诉我给Choptank回个电话,让他们知道我被告知的法律。贝丝立即开始后退,否认她曾经告诉我,!她都是激动的,紧张地絮絮叨叨,找借口。 I had to talk over her, told her to just send the records thank you, and hung up. Several minutes later Beth called me back to let me know that she didnt appreciate how I talked to her, said ALL the vets in the area have that same policy, smarted off that she would let all of the vets around there know, and basically told me I'm being ungrateful because she's trying to help. I interupted her to remind her that she had actually lied to me, was acting unethically, and doesnt need to do me any favors as it is the law, so send the records and dont call me again. Then I called the board back and let them know about Choptank's policy and that Beth insists that all the vets in the area have the same policy. The board thought that was very interesting, called Choptank Animal, and then assured me the records would be there by end of day. Where I once would have refused to take my animals anywhere else, I would now never recommend this veterinary office to anyone.

这样的一种关怀,和经验丰富的专业人士,他们在这里工作。我不能说足够的关于他们和他们如何一直照顾我们的宠物的好时光和失去的伤心。

非常详细的和有帮助的。我欣赏的个性和我的担心我的狗。他们和我分享一个详细的和个人的理解会发生什么和缓解问题我有我的狗正在经历什么。谢谢你花时间给你们关心我的狗和我一样!

很好地训练有素的工作人员和超级自信的医生。

关怀和知识渊博的人员。非常干净