Bracken Moe DVM 圣乔治，犹他州

我们带两条狗去做绝育手术。他们早上8点30分被送到，下午4点被接走。在接电话的时候，两只狗都无精打采，就像你所期望的那样，这是一个大手术和大剂量的麻醉。回家后，我们的大狗(14个月大)表现得一点都不正常，即使有一天的压力。她无法控制地颤抖，一点也不放松。两只狗身上都套了一件衬衫，防止它们舔自己的伤口。当我们的大狗翻身时，发现衬衫上有一个非常大的(比垒球还大)新鲜的血点。我们的另一只狗没有同样的问题。这已经足够让我们担心了，但是因为接机时间晚了，动物医院关门了。我们联系了西南动物急救诊所，告诉他们我们马上就来。 The vet assessed her and with the use of ultrasound determined there was internal bleeding and her abdomen was full of blood. Southwest Emergency contacted Dr. Bracken and unfortunately he had been called out of town on a large animal call. We discussed options with the emergency vet. Our options were to take her home with a belly band and hope that she didn't die overnight and Mo Bracken could probably see her the next morning, or have emergency surgery and have a much better chance she would be okay. We opted for emergency surgery ($1,640) and left her overnight at Southwest Emergency. The emergency vet called and told us that there didn't appear to be any obvious negligence, but there was a small tear or cut away from where the ovaries and uterus had been removed in the abdomen that was causing the bleeding. The bleeding had been stopped and everything seemed to be good. She was picked up the next morning and monitored at home. She was extremely lethargic, wouldn't eat, and literally laid on the couch in her dog bed for 15 hours without attempting to move. After the first two hours (about 9 am) Animal Medical was called and we were assured that her behavior was normal because of the amount of stress and two doses of anesthesia in 24 hours. We were told we would get a call back to check on both of our pups later in the day. At 3:30 pm no call had been made so we called again. This was VERY DISAPPOINTING TO ME as Mo had been made aware of the issues with our pup the night before when issues had begun. The office manager said there was a note to call and check, but that hadn't happened yet. I expressed my frustration and Dr. Bracken was put on the phone. I went through the entire thing with Dr. Bracken and asked if there was anything he was willing to do to help offset the cost, like a partial refund of the $407 we had spent at his office. Dr. Bracken stated he would discuss it with his office staff and call back Friday morning. The next morning the office manager did call and check on the pups, but Dr. Bracken did not call back until after 3 pm. Dr. Bracken stated that he had done everything right and that both dogs were completely fine when they left his office. I told him that both dogs had been carried from his office to the car, from the car to the house, and laid in their dog beds. They weren't running or doing anything they were not supposed to be doing. Dr. Bracken stated that because we were given two options and chose to have emergency surgery his office would not be doing anything to help offset that cost. The option to take our dog home with a belly band and hope she survived until morning wasn't really an option at all. The emergency vet even said that while technically an option, it was not recommended. If we wanted our dog to survive, there really wasn't more than one option. I don't think Dr. Bracken was negligent during the surgery, but something did happen to cause the internal bleeding, so there is some type of liability there. We weren't asking for the world, but some small token of recognizing the situation, which we did not receive. We ended up paying over 4 times the cost of two dogs getting spayed just to get her back on the road to recovery.

在我的一生中，我从来没有受到过如此不专业和无能的员工的不尊重。这个生意的老板需要开始录音并做一些培训。当你担心宠物的健康时，你不需要和粗鲁无礼的人说话。

极度混乱的办公室使我们的兽医之旅比必要的时间长得多(我们每个工作人员都被传阅，并检查了两次——一个人处理一个病例，这样就不会有误解了，不是更有意义吗?)主要的兽医就像《疯狂动物城》里的树懒，一点也不乐于助人，而且极其傲慢。我的宠物无缘无故地服用了与之无关的药物(如果我因为猫不吃东西而把它们带走，为什么还要给它们青霉素呢?)工作人员一般都不太乐于助人，甚至似乎不知道如何与猫打交道——这似乎是一个非常以狗为中心的地方。整个旅行是漫长而令人失望的浪费时间。我们被告知我们的宠物没有任何问题，我们没有回答就离开了，并后悔在那里花了任何时间和金钱(一个月后，我们不得不带我们的猫去看紧急兽医，因为我们被告知她患有甲状腺功能亢进。)在考虑回到这里之前，我会去40分钟外的另一家更好的兽医那里。

布莱肯医生和他的工作人员对我的斗牛犬非常关心和耐心。我真的很感激我的宠物在AMH得到的照顾。

我们从头到尾都有一段美妙的经历。布莱肯医生把我的泰迪照顾得很好，手术进行得很顺利。我推荐这家兽医诊所，它是圣乔治最好的。

多年来，我们一直把我们的动物带到这里，对这里提供的高水平照顾感到非常满意。工作人员非常热情和关心，费用也很实惠。强烈推荐!

你最好把你的宠物带到别的地方，尤其是如果你养了一只猫。兽医非常傲慢，是个粗鲁的老人，居高临下地对我说话，好像我是无能的一样。我的猫讨厌他，他也不太好。办公室里似乎没有人知道如何抚摸一只猫。他行动非常缓慢，花的时间比应该花的时间长得多。当我们在那里赴约时，停电了。我们本来只需要等十分钟就能拿到验血结果这可不是什么好兆头。即便如此，他们在黑暗中也完全忘记了我们。不要浪费你的时间和金钱，去镇上其他的兽医那里。

莫·布莱肯博士和动物相处得非常好。这次参观的价格合理。2021年5月25日，我要带我的狗回动物医院洗牙。这个程序的价格也很合理，只有我以前兽医报价的2/10。

我带着我的拳击手去那里。前台的女士们很友好，但兽医真的很慢，没有提供太多信息。非常慢，我以为让这么老的人给我90磅重的狗打针是个笑话。无意冒犯，但我真的认为这不是一个合适的地方，我的狗在未来。下次我可能会去别的地方试试。

布莱肯医生绝对是最好的!

这是城里最好的选择。他们真的和你一样关心你的宠物。那天我被我的小狗吓了一跳。我刚说过他们什么时候有空，但他们问我要做什么，然后马上让我进去。再也不会带我的小狗去别的地方了。

他们对我们的猫非常和蔼可亲!这是她第一次看兽医，帮助我们感觉更舒服!

一家令人惊叹的兽医医院，那里有非常熟练的兽医技术人员，我的狗试图吃仙人掌，刺被卡在了舌头的顶部和底部，我的妻子赶到那里，他们第一次尝试了外科医生喜欢的技能，他们立即就能把刺取出来。我们进了五分钟就出来了，他们甚至不收我们钱，这地方太棒了。

非常实惠。经典的精心照料。

这里所有的工作人员都很乐于助人，braken医生总是对的!!爱已经去了6年了。

如果我能给他们20颗星，那还不够。Bracken医生，Sharlene和Cheri已经照顾我们的宠物超过10年了，他们对它们非常关心和爱。就像他们是自己的宠物一样。他们的优点怎么说都不够。

他们从不向我加收费用，如果有其他服务的话，他们经常会免费提供一些服务。超级友好和关心。我去他们那里好几年了，他们很快就能让你进去，我不用等。

我进去了两次。一次是疫苗更新，一次是我的两只狗的体检。低价格。这很好。但直到第二次体检时我才见到布莱肯医生。他用慢动作跌跌撞撞地走进房间，眼睛几乎睁不开了。我问了一些关于我的动物健康的问题，得到的答案是模糊的，没有解决办法。他说得很慢，就像《疯狂动物城》里的树懒一样。在他说话的间隙，我与自己进行了充分的对话。他好像嗑嗨了。 I will give it to him, he was very kind with my dogs. But kindness doesn't fix their health problems and leaving there I felt so, incredibly uncomfortable. I won't take my dog-babies back. I don't trust that Dr. Bracken knows where he is, let alone what he is doing. Low prices are nice. But that 2nd trip I feel like I paid for nothing. And it made me question the legitimacy of the 1st visit. It was a scary experience, thinking that that man could have potential power over animals' wellness and lives in that condition. Maybe if he were sober he could be brilliant. But something is going on there and he needs help before he should be in charge of anyone's health. I wish Dr. Bracken the best. But do not go to the Animal Medical Hospital if you value your animals' safety.

我已经打了2次紧急电话，因为我的狗病得很严重，他们一直说要等到5点才去急诊室

他们很快，但相当周到，前台女士非常友好。我打算再带我的小狗来这里拍最后一组照片

服务很好。我的狗当天就好多了。

不要带孩子来这里。接待员非常粗鲁，表现得好像我的孩子给我带来了不便。如果我没有带着孩子，我可能会有一个更积极的评价。他们很快给我安排了预约，技术人员很友好，预约又快又便宜。然而，我认为我对接待员的看法不会有什么不同。她一点也不善良。

这感觉就像你老家的兽医经历，是最好的方式。我相信那里有两个兽医，但我去的时候只见过布莱肯医生。温柔而缓慢，他一半时间和你在一起，一半时间和你的动物在一起。我在一次拜访中做了x光检查，是数字的，所以他是最新的技术。但也有一次，我拒绝了3个诊断中的一个，不是因为它不合适或不必要，而是因为我明白我拒绝的是什么，没有答案我们也能生活。重点是:他给我提供了一切合理的东西，但没有强迫我做任何事情。所有的员工都很友好。我唯一的问题是，我的最后一次通知在日历上比我认为的通常时间要晚一些，但可能是大流行的事情。上帝:我等不及这场大流行结束了。

他对我的小狗很好，工作人员也很友好。

我不建议你把宠物带到这里来。布莱肯医生跌跌撞撞地走进房间，在检查过程中几乎睁不开眼睛。说实话，我不知道他是否清醒。我不相信他会照顾我的毛宝宝，在那里我感到非常不舒服。

优质的服务，关怀和非常专业。

如果你有动物紧急情况，请不要浪费宝贵的时间把它们带到这里。去西南动物急救中心或圣乔治兽医医院(其他地方也根据一天中的时间提供紧急手术)。我再怎么强调也不为过，有多少次布莱肯斯拒绝了更重要的情况，把人们推荐到其他地方去。他们不像其他动物医疗中心提供那么多的兽医护理。他们主要是为小的非紧急问题服务，他们应该在主页上显示这些信息，但不方便的是，缺乏这些信息，所以很多动物没有及时得到适当的治疗。他们在网站上撒谎说他们是一家提供全方位服务的医疗中心，可以治疗急诊和非急诊，但这是非常不真实的。我见过有人把需要紧急治疗的动物带进来，他们告诉它们去别的地方。我曾经通过电话预约过，他们告诉我他们必须给我回电话，因为有人带了一只被车撞了的动物来，他们必须把他们介绍给其他人。这种情况在这个地方经常发生，通过去看不同的兽医来节省时间和你的宠物。

第一次来动物医院带我们的猫狗去打疫苗了。工作人员很友好，反应很快。我们在20分钟内进出，价格非常合理。

非常乐于助人和善良。总是回答我所有的问题，和我的毛宝宝相处得很好

工作人员非常乐于助人和关心。谢谢谢。多亏了雪莉和托普勒医生，我的猫好多了。斯莫基说谢谢。