一个温柔的接触移动宠物美容 德克萨斯州的欧文

伟大的体验!不能比拥有一个美容师直接去你的家,尤其是在这个价格点。他们培养我的狗和猫(谁知道)!动物和人类是非常满意他们的新的削减:)将是一个长时间返回客户!

女士们很好&好。两只狗都伟大,没有血腥的缺口。与shihtzus已经推荐给朋友。在需要的时候将再次使用它们。

贵但是值得牺牲

本公司是最糟糕的一个梳理公司与我有过交易。很明显,他们不在乎任何关于狗的。他们只是想做尽可能快速的新郎继续下一个客户端。这是一个切断车间!去年10月开始的糟糕的服务。轻松一个月等待预约了我的狗,我接到电话的日子,美容师说约会的约会需要取消了,因为他们不能接触美容师。他们试图重新安排我的约会几周了。我发现具有讽刺意味的是,如果你不取消提前24小时他们收你一次充电或者取消费用。我最终认为与他们,他们发现有人发送时间晚了。下一个任命的处境甚至更糟。 I scheduled another appointment with them after another groomer that I used went out of business due to COVID. The dogs were matted more than usual because they were off the usual grooming routine because of the situation that everyone is going through. At the time the appointment was made, months in advance because the Gentle Touch was booked that far out, the dogs were only slightly matted if at all at that time. Regardless, the groomer ended up having to shave the dogs because of that, and I was completely understanding. This is where things went really off the rails. Karen, the owner is the RUDEST person I've ever had to deal with in a groomer. After the groom, she literally told me that if my dogs were matted again, she would NOT GROOM THEM. What kind of groomer refuses to work with dogs if they're matted? Again, she SHAVED my dogs and was STILL complaining about having to groom them. In March 2021, I booked an appointment for June 12, 2021 for my dogs to get groomed again. Karen, the owner called me April 9th at 12:31pm (over two months ahead of my next appointment!) on a workday that she interrupted mostly to just COMPLAIN AGAIN about my dogs being matted. It was becoming clear that she was just wanting to fire us as customers and that she didn't want to groom our dogs anymore. She said something no groomer has EVER said to me. "Your dogs have the worst matting I've ever seen in 25 years!" Then proceeded to try to arbitrarily raise the price on my dogs for the next groom. I even agreed to the higher price. I find it deeply offensive that she implied we don't take care of our dogs. We treat them very well. The nail is the coffin was today, June 9th. I got a call again today from then company to ask if my dogs are matted. We told her "no" because they aren't. They're never usually matted. They were just off schedule last time because of Covid. Then, she made it impossible for us to agree to this next groom. She stated that if she had to brush the dogs out AT ALL then she would just shave them; which, I was not going agree with her that when it's not necessary. So, basically if she has to do her BASIC grooming job of brushing the dogs when they're not matted she is going to shave them! We got on a conference call to try to figure something out and it basically ended with her hanging up on us, which is really unprofessional. I don't recommended this company and it's obvious that they're cheaper for a reason.

当提交我的申请,希望得到一个位置,我立即被判断相迎。我收到了第一个反应是,我引用“你为什么申请宠物美容师工作当你认识的人对宠物美容吗?”。我已经有一个在另一个宠物美容设备。偶尔我经验梳理猫、兔子、几内亚猪狗。? ? ? ?如果她文明礼貌的谈话和我像其他招聘经理,她会发现我有9个月的经验。在我看来,这是一个更多的比没有。的女人了,无礼的反应是凯伦McRorey(没有意外)。对于任何寻找宠物美容的位置,我警告你看别处。

这个美容师是可怕的。完全不专业。我们等待预约我的老狗,当新郎美容师到她拒绝我的狗。哈雷用于与本公司培训和她伟大的和我的狗。凯伦今天来和我丈夫和她对抗反复告诉我我的狗快要死了。不要让这些人培训你的狗。

离开消息联系我两个星期前,从来没有听说过。猜他们不需要的业务。

我必须花时间去感谢一个温柔的接触宠物美容与Gracee做得不错。去年我在网上找到他们后covid开始关闭。我正在寻找的服务会给我们。我不得不说,这是我一个最好的美容服务Gracee。非常专业,友善,但像家人。他们对待Gracee就像她的家人。谢谢你,谢谢你,谢谢你的工作做得很好。她看起来和闻起来妙极了! ! ! !很快再见到你!

我给公司打电话询问安排每周梳理服务为我的英国斗牛犬。离开的消息后,我的电话是由一位女士返回(名字我不记得,但听起来有点老)。她问她可以为我做什么(这是有点奇怪,我留下了一个非常详细的信息关于我正在寻求的服务)。我问她证实他们如果他们服务我的区域。我建议这位女士,我正在寻求每周梳理包括洗澡,指甲磨和波兰。她最初的回答应该是我简单地结束电话后她开明的迹象我如何我的地址(此句她表示她服务,是不到5英里从她广告位置)的方式,每周负责将评估由于距离。她接着说,需要在该地区的其他客户,让它值得。我问是否可以使用我的狗个人洗发水以及磨脚趾的指甲vs。女士进入详细解释指甲磨更加昂贵和耗时的和没有额外成本修剪指甲。我礼貌地解释说,我更喜欢磨削方法然后她回到讲座得到成本以及他们如何有手术止血时指甲也减少。 She suggested their earliest available appointment was 6/21/21. I advised The Lady that I did need something earlier but agreed to book that day and assured her if I found an earlier accommodation I would phone her back to advise. The Lady indicated she would need a credit card to book the appointment. I refused to provide this outlandishly curt and unprofessional individual with any financial security via phone and politely informed her that I didn't feel comfortable with giving my credit card information over the phone. She immediately hung up. Hmmmm, I'm thinking The Lady clearly isn't aware that google hosts a plethora of mobile dog grooming companies and I'm sure most of which have far better 1st impressions. Regardless of how long you've been in business (The Lady made sure to inform me that they've been in business for several years) customer service should never be subtracted from your companies driving force.

他们不再必须在业务。我希望他们很好但没有回答任何线或网站? ? ? ?

可怕的经验。企业主出言不逊的电话,说你和非常谦逊的。企业主声称她的司机不同时一边开车一边说话但是我有照片证明不同。更新:老板,伊莱恩我发现说谎并不是一种人类和不喜欢是错误的。此外,车辆移动移动美容师时开车。希望客户找到一个不同的,更好、更友好的美容沙龙和避免与这个过时的业务交叉路径。如果这个审查照亮一个客户他们去别的地方,我很乐意。

我打电话预约我的狗几周前。的日子,他们从不显示所以我叫回到找出到底发生了什么,他们声称我从不回复确认打电话或者发短信。但是,我没有收到任何打电话或者发短信。我试着解释,得到了零同情或理解的所有者。我问她是打什么号码,她从来没有给我一个回应。她指责我的一切,甚至取消嘱咐我25美元。我要求退款,因为我从来没有被取消,但她说,这是政策。这是可怕的客户服务。不使用这个公司,没有关心客户。老板说:“好吧,这不是我的错。” I know I didn't say my phone number incorrectly, so she must have recorded it incorrectly. Shifting the blame to the customer is one way to destroy a business. Buyer beware. I also have records on my phone that show that I never received a call or text from you to confirm the appointment. However, when you charge me $25 for "cancelling" (something I did not do), you are placing blame. I asked when another appointment was available and you told me it would be another few weeks. I just want a refund and I think it is deserving. By the looks of the other reviews you have received, I am far from the only person you have treated this way.

我发现这个公司通过一个好朋友,决定打电话给他们设定一个约会我的茶杯约克夏,她的头发变得有点疯狂的自她的约克夏,但她讨厌汽车旅行所以我认为这将是完美的。他们快速拟合我们的时间表和第二天出来!海莉是我们的美容师,让我告诉你她整个体验如此美妙。我不知道我的小皮草球能看起来很好!说真的,她一直在培养“专业人士”,从来没有她看起来这么好!我的小狗回来在首善像她的冠军狗狗秀…她看起来太!我不会把我的小球的皮毛给任何人除了海莉再次,她太棒了!

嗯,坏的经验。我的迷你贵宾犬有一个糟糕的剃刀烧伤,现在我们在兽医,因为他已经感染。当他从被打扮的回来,他全身很热!他很热了两天,我发现他真的很红他的私人区域周围。4天,它没有任何更好,颤抖,从他的私人放电。这个问题从来没有与任何其他兽医!将不会返回客户和我将确保移动梳理警告我的朋友和家人。在这一切之上,接电话的那位夫人(我猜她是老板)是非常粗鲁的对我非常不专业。可怕的是可怕的经历。(更新)在回应“温柔”触摸移动宠物美容,首先。 When we first adopted our miniature poodle he was way more matted than this time around. And yet we have NEVER I repeat NEVER had any issues with any grooming services. The only reason we decide mobile grooming is because it was convenient for us at the time. And we regret it! We ended up paying more out of our pockets. Not to mention our dog is in terrible condition. Now I understand why he did not like the lady who did his grooming when she first approached him. He definitely sense something about her i couldn't. He has NEVER EVER tried to nip at anyone nor growls at anyone. He is a sweetheart and this is the first time he felt very uncomfortable with a person. And neglected? Really? We will NEVER NEGLECT OUR dog! We been through so much during this covid19, which has prevented us from taking him to the grooming salon sooner, I dont need to be accused of neglecting my dog. Because if that was the case I would have never spent $200 to take him to the vet nor would I have spent $100 for grooming just for him to get hot razor burn in his private area. This is just the way you reply to my review, so you can make It seem like its our fault? Thats very sad. I'm just here to warn others to be very careful so they're babies don't go through what my dog is going through at this very moment. I pray he gets better. And please, we always tip because its the right thing to do to appreciate their time and service. I didn't realize he was red from his private until later when I noticed he kept licking himself due to discomfort. And what I mean about them being rude was because when I called to ask if they would arrive 12:30 to 2pm on the day we have scheduled an appointment, the lady right away got very offensive and started yelling at me saying she NEVER said that time (which she did) and said she can never pinpoint the time they could arrive. Which I'm okay with, but there is no need to be rude about it. She could of simply said it without yelling and being all upset. As soon as i asked she wouldn't even let me talk and right off the back i could clearly hear her very upset. Its not my fault they changed the appointment to 2pm- 4pm. I was just asking so we don't miss time from work sense they changed the appointment time literally the day before the appointment. I could careless about the timing I was just double checking sense my husband had already ask to take the afternoon off from work to be here for the grooming appointment. But sense they changed the appointment to late afternoon, we decided not take time off work. And, the lady that groomed him didn't explain anything to me. I dont understand why you would say she explained to me? She literally only said, he is so fluffy and when I said I want him all shaved sense he is matted pretty much to start over. She just said ok. My review, is to simply warn others and tell my experience. Simple. Terrible customer service. Terrible grooming service. And I hope nobody goes through what we are now going through. I hope and pray he gets better soon

美容师在时间和非常善良和温柔的与我的贵宾犬。非常满意,肯定会再次使用你。

凯伦已经梳理修道院因为她baby-8周之久。我真的很喜欢凯伦谈话的方式和对待修道院。修道院感到安全与凯伦和爱她。修道院不在乎她的指甲修剪或修剪头发在她的爪子。她有时有点严重,但好歹凯伦来自与她说话,关怀的手最后的修饰,修道院是想跳进她的脖子区域和很多吻给凯伦。

毛皮婴儿绝对爱他们的服务技术!

我们激动我们的经验与一个温柔的接触——我们的小狗非常老年人和盲目的,也有一些不好的经历大致梳理和接受治疗。我一直想做现在自己一段时间,但我可怕的。我们决定尝试移动梳理,希望他会更舒适。我们的美容师(我需要再次打电话让她的名字!我忘了和她很棒)我们在门廊上,蒙面,花上几分钟来了解他,讨论如何让他舒服。她带他去卡车他爱,他回到我们漂亮的打扮。她甚至混合洗发水的特殊组合帮助他夏天/过敏皮肤瘙痒、我很高兴看到他进来甚至比他离开快乐在他的新发型。我们绝对会继续定期使用一个温柔的接触!

他们将是唯一梳理服务我将使用Goldendoodle前进。我从来没有得到他的发型没有他们的好运屠宰,但我很高兴我发现了一个神奇的地方,神奇的服务!海莉是可怕的,一个完美的工作! !强烈推荐!

这是我第一次使用任何类型的美容师和大流行发生我不舒服去商店。我打电话给一个温柔的接触,我的专业水平和理解作为一个第一计时器是可怕的。哈雷(右)我希望我拼写她的名字是正确的小时预期之间的她做了一个惊人的工作与Butta豆豆尤其是这是他的第一次。我强烈推荐一个温柔的接触任何人寻找移动美容师,因为他们现在有Butta豆,我返回客户。

认为这是一个很酷的和方便的经验,但没有欣赏的无礼。将不会返回客户吗

在我们的狗更糟糕的发型。塔夫茨大学的头发和凹槽。

我喜欢这个地方我爱他们的个性

我只跟他们做生意的五星级评论。他们没有让他失望。我有2个Chorkies需要他们的爪子削减和地面。我的一个孩子是一种顺其自然的小狗,另将奋勇战斗。出现的夫人,我没有她的名字,能够完美地接我的孩子打架,只是安慰他抱在怀里,他嚎叫血腥谋杀不像他一般……这本身是令人印象深刻的和有价值的重复业务。快点,使用它们……这是一个赢了,赢了。

我试过几种不同的地方和我的男孩,我将永远用这个地方。威利看上去那么好,没有放在一个笼子里。他甚至没有坏焦虑时完成。爱你们!

非常伟大的人。他们做了一个惊人的工作与我们的新玩具贵宾犬。一定是我们唯一的美容师!

我以前使用过许多移动狗美容师,但这是最好的我发现我的小狮子狗非常高兴与他削减的方式对待他

文字无法描述的令人惊叹的工作凯伦做Shitzu小玩意!你是神奇的,充满同情。我们都惊讶的可爱的工作。我们有很多不好的经历,我们终于找到美容师生活!凯伦感谢你的伟大的工作!

凯伦是伟大的宠物和多年来一直这么做。绝对推荐。

卡伦和我的牛头犬做得很好!我强烈推荐一个温柔的接触!非常感谢你们!