大的宠物疗养圣地 得克萨斯州沃思堡

我预约狂犬病疫苗和梳理我的猫。当到达他们添加其他费用和疫苗接种和说虽然他们没有提到它是强制性的电话时调度。然后,他们说,他们正在…

他们小心翼翼的两个波士顿犬。

客户服务很差。大的女孩像他们讨厌他们的工作。我甚至尝试闲聊,问这样的问题“你在这儿工作多久了?你喜欢这里吗?”Both girls I asked worked there for about a year and responded by saying "it is ok" while never making eye contact. Not too reassuring when you are dropping off your fur babies into their care for a certain amount of time! My animals spent 4 nights there and never got the services I requested such as nail trimming and baths. When I picked my dog up her whole back side was covered in poop. Plus my kitten came home with a mystery lump on her chin that was not there when I dropped her off DO NOT TAKE YOUR ANIMALS HERE!! 1????????????

生活在街上从这个神奇的地方是一个巨大的活跃。我的皮毛婴儿喜欢有趣的骨头形状的游泳池!前台也友好。

为你的宠物的好地方,得到培养。

他们知道和理解的涂鸦。

这是我第一次离开我的孩子。他们有一个良好的信誉和优秀的狗。我们经常叫他们似乎并不介意,我们检查他们经常有摄像头,你可以看到他们整天都很好的人。我们毫不犹豫地把它们了

他们使我们的迷你看她最好的。伟大的工作人员和设施。

由于布列塔尼给我们的狗的另一个伟大的发型。

实际上没有视频连接到网站。所有的食物我带我的猫都被感动了周末和晚上护士运送我的猫进他们的运营商抛弃了我的猫和沙盒为承运人。我最后看到他们这样做从停车场,墙上是一个很大的窗户。难怪我的宠物生病了参观后,我发现周围的垃圾。

我的两个边境牧羊犬周一花每一其他。他们喜欢它。我也米娅打扮,她出来就了不起。我强烈推荐这个地方并将继续带着我的狗在这里温泉。

我们的微型Labradoodle,依奇,是“美容院”大宠物度假胜地(现在帕洛阿尔托研究中心的大招)她的整个一生。她将在今年9月11岁。布列塔尼和命运是她目前的美容师,但是我们一直满意每一个美容师。他们小心翼翼地跟随我们的祝福,依奇的打扮风格,提供建议当你感觉合适。依奇有分离焦虑问题,但员工关注并付出额外努力使她感到舒服当我把皮带交给他们。帕洛阿尔托研究中心的大美容师永远是我们的第一选择参加依奇的美容需求。

所以我真的试图让这个地方工作但是我们现在对于我的狗永远不会回来。所以这是我的故事:1。我把我的狗去登机,因为我们有两个好的playcare经验。我要去看望我生病的爷爷在纽约和走了3天。第二天,问我叫美容师可以修剪指甲时。天我是回来- 30分钟是董事会之前,我接到一个电话,不小心给他剃了个光头。我的狗有一个双重的外套,没有专业的美容师应该剃一个双层毛狗没有具体指示。我觉得愤怒和震惊。他们纠正情况不收费我捡起。更不用说我的狗是我的焦虑的ESA /创伤后应激障碍和我依靠他的皮毛依偎和宠物当我心烦意乱。 2. It’s ridiculous that they don’t accept checks and they don’t tell you. 3. My mom went to pick up my dog and tried to pay for a play pass. She was trying to explain to them that she got paid Friday and could pay then. The owner happened to be there and came out and told my mom there was no way she could get a pass unless she paid that day. Completely unprofessional and didn’t try to get to know my dog or my mother. They did nothing but apologize for this and allow me to pay the day I could. 4. I got a call stating that the manger had almost been bit by my dog and that he had done it before. I was NEVER notified of any behavior issues by them before or ANY of the places he has been to before. I asked them for more details and was told that he was a safety concern and had been escalating. Again I was never told of behavior issues before. I was told he did not have to be picked up and that this was my fault that he had not had proper training. I called later to check on him as I had given them suggestions on how to rectify the situation to be told he had been fine the rest of the day but was officially kicked out. I was devastated. When my mom assisted me in picking him up as I was still at work they informed me from front office staff that they had never had an issue with him before but that he had bit the manger this day. Yet she told she was almost bit. I was told if he wanted to come back he would have to complete his temperament test again, which he already passed once before. My mother also showed them that he has basic commands training there and they were shocked, when she went to get him herself she also found him being HUMPED by another dog and no supervision. I called the place he went to previously since he was a baby and was advised he has had NO issues regarding biting, temperament or aggression. Not sure where this is coming from at all but I really don’t trust them. Don’t go here. They are in for the money and nothing else. Plain and simple.

他们做了一项伟大的工作。布列塔尼,美容师是太棒了!爱她!

好地方对于我的狗戴恩待我们很快就会回来。他喜欢它所以我们我的狗看上去很高兴。当我们把他留在我们在度假的时候他真的很喜欢他。不能等到下次! ! !? ? ? ? ? ? ? ? ? ? ? ?❤️❤️❤️

我喜欢带我的狗在这里寄宿然而他们去年刚刚开始这个新的规则,如果你不把你的狗在某些时间或接他们在一定时间之后,他们收你25美元的额外费用。什么使用的设施,24小时动物诊所隔壁之间如果你只能取你的狗早上9 -12或者你会收取额外的费用。如果你是旅游,它几乎是不可能的计划你安排这些荒谬的小时。我喜欢带我的狗在过去的一年里,你能够让你的狗随时下车,即使是开放24/7小时隔壁的动物诊所后,你可以让你的狗或接他们下车。现在这个地方已经变成钱饿建立利用的人。伟大的动物和寄宿的选择,但额外收费25美元的费用当它只有35美元登上你的狗一天晚上首先是疯狂的。这几乎是一个完整的一天,你甚至不去董事会你的狗一个完整的24小时。加上,我试图去梳理我的狗,他们无法给她洗澡。我理解我的狗品种害怕水,洗澡可能更困难,但这应该是一个专业机构。如果佩能成功给我的狗洗澡,我希望大宠物度假胜地能。 I was really disappointed. Overall, last year this place was great, but the more I come here, the more disappointed I get in service. They can't keep staff. I used to come in so often that the staff knew me by name, now the entire staff has been replaced and their new staff barely knows how to use the computers. Extremely disappointed in what used to be a great treasure has gone down hill dramatically.

“下降”政策是荒谬的

我看过的最糟糕的管理。我应该把我的猫梳理早上去机场接我的家人,但是当我到那里注册的女士告诉我,严峻的病了。当我问他们为什么没有给我打电话,他们撒了谎,说给我留言那是假的。即使天之前他们发出确认消息,让我确认我的预约。我开车30分钟,我不得不开车回到家,放下我的猫再一次为我的家人做一些空间。我去机场真的晚了,因为这和我的老母亲等。这让我真的疯了。不推荐

这个地方照顾我的猫了10天,这是发生了什么事。他们不给他指示,因为她说他们忘记了。他有上呼吸道感染,去了他的眼睛,被医生治疗dir过去一个半月,因为他们忘了打扫狗舍。试图说服任何人度假,他们再也没有回来。邮件所有者和发送信从来没有试图调用。这是近两个月,没有回复。也许他们将如何应对国家机构

新区域和停在大看到流浪狗狗一天照顾我们的混合品种。非常有礼貌和礼貌的问候之后,包括定价和期权,和我们的狗需要一个temperment测试(所有标准),我们被告知,他们不接受斗犬。,作为一个私营企业,大可以实践,无论他们选择什么品种的限制时,我总是觉得很奇怪的宠物行业的专业人员1)相信斗犬和自己的品种,和2)自然副培养。动物专业人士应该知道更好的——如果一个temperment测试是给予,让那是决定性因素,而不是一只狗是什么样子。我知道奇迹般地表现狗会落入捕获所有的“斗牛”,我认识一些非常表现纯粹的培育。我在大感到非常失望。

我来自休斯顿,并决定来一个公路旅行与我的狗。我们首先去了奥斯丁,他有一个爆炸!然后我们去了英国《金融时报》。值得参观一些家庭,我的家庭不是狗友好喜欢我所以我决定董事会狗墨西哥煎玉米卷。被陌生的英国《金融时报》,值得,我看着谷歌和寻找的地方有一个很好的评价。我偶然发现了这个地方,我超级高兴我做到了。他们对我的狗塔可真的很好,他很高兴,工作人员说他们真的喜欢他。我很高兴他们带他最后一分钟,记住,如果你在英国《金融时报》表示,价值区域和你想一只狗,请访问这些人,他们是值得的!M.J.是个很大的帮助,是超级。我所知道的是,下次我在英国《金融时报》。价值,我将寄宿在这里我的狗了。强烈推荐!

除了得到错了房间和摄像头密码以供查看。他们是伟大的,相信我们的小狗在可靠的人手中。

我们的可爱的小狗患有严重的分离焦虑,所以当我们去出城的时候,他真的很困难(和美国)。我们做了很多的研究找到一个网络摄像头,我们可以使用留意我们的小狗,并发现大宠物度假胜地。我们决定支付溢价,他留在这里,我们永远不会再考虑另一个宠物度假胜地!首先,一定要打电话去订房间尽可能提前。在城里最好的地方离开你心爱的宠物意味着他们在高需求。我11月呼吁我们的小狗呆没有问题我们的狗在2月9日晚上留下来。从我们走进的那一刻起,丽贝卡迎接我们,让我们所有人入住。我们警告她关于狗的焦虑问题,她向我们保证他们会联系如果有任何问题或问题,也向我们保证,我们可以叫并检查在尽可能多的,我真的对此表示赞赏。我们在几乎每天检查! ! !我特别记得与惠特尼和布列塔尼说话我们的狗的。 Both of them were involved in caring for our fur baby and they were always honest about how he was doing, and I always felt like they genuinely cared about his well being. He was very anxious and not sleeping for the first few nights and they suggested that they take him over to the Hulen Hills Hospital next door to get him checked out for an exam to prescribe him anxiety medicine. They thought it would help him be more comfortable and allow him to get some rest, and we did not hesitate to heed their advice. I got phone call updates every step of the way and the hospital staff (there 24/7) kept him overnight the first night of the medicine to keep an eye on him and make sure he didn’t have any negative reactions. Since the Pet Resort does not have staff on hand 24/7, we were happy to know he had someone watching him overnight. We spoke with the Vet tech to let them know about his medical history, and the Vet was comfortable prescribing a certain anxiety medicine that would not have an impact on our dog’s health. They assured us it would simply calm him down, and allow him to get some rest and feel more comfortable. We were sad to know our sweet pup wasn’t sleeping well and wasn’t comfortable, but I was so grateful to know that the staff at Grand Pet was watching him closely and also concerned about his stay being a comfortable one. The staff at Hulen Hills hospital was also very genuine, and kindly kept us updated and let us know he was in good hands. After a short stay overnight at the hospital, our pup was doing well enough to go back to his suite at the Grand Pet. Through the webcam we could see that he was still very anxious so the Grand Pet staff suggested moving him to a more enclosed room to remove most of the distractions and allow him to not get so worked up when people walked by. Again, we trusted them and heeded their advice. His stay was much more comfortable in this room and we could watch on the webcam and we saw he was sleeping comfortably finally!!! We also requested that he get some group play time, but the required assessment for him to join showed that he was still very anxious and not enjoying it. So we asked that he get one on one play time every other day to get him outside and get him some exercise. When we called to check in they told us he really enjoyed play time and did really well, so it was well worth the extra fee to get him out and about. When we finally arrived to pick him up, they had all of his bedding washed and ready to go. We discussed the bill with Brittany and Rebecca, the manager, and she discussed the charges to ensure we agreed that they were all fair. However, our dog’s happiness and comfort is priceless. For that reason, we will continue to bring him here without hesitation and will recommend this place to all of our pet owner friends. Thank you Grand Pet resort (especially Whitney, Brittany, and Rebecca) for taking such good care of our fur baby and allowing us to call and check in often!!! We are so grateful for y’all!

我的狗玛蒂爱这个地方。这是唯一寄宿生,她绝对不是急于离开。Hulen山,兽医是相同的方式。每个人都知道,记得她,对她作为一个他们想要的宠物。

希望我能呆在那里!这唯一的地方我们觉得我们可以离开我们的狗很多内疚。他们是我们的孩子!他们有一个伟大的时间和他们是安全的,。

迄今为止最专业、可靠的设施在英国《金融时报》加盖。

这是最好的地方daystays和梳理。之前我可以把罗迪和塔克上班,他们很照顾,直到我接他们在一天结束的时候。最方便的好处之一是,如果需要兽医服务,然后隔壁的诊所是正确的。我不需要一个单独的旅行。最后,友好的面孔总是迎接我们归来。

通常的好地方,但我们最后一次登上宠物,摄像头不工作。这是一个大卖点,所以有点失望。

我在小狗毛茸茸的女孩有精彩的游戏时间每周玩照顾和享受爱的关注关心员工。Hulen山动物医院、兽医人员和大宠物沙龙一直是所有我的狗女孩需要一个巨大的资源。B.Pine

2016年7月以来我一直在使用Hulen山。他们一直很好,他们跟着我离开他们任何指示,已经成功地让我高度焦虑救援犬平静。我不会说他们的美容服务,因为我从来没有使用它们。一天停留我的手下让我的生活更容易和更令他兴奋的是,我们到达Hulen山。