Banfield宠物医院 卡罗敦,德克萨斯

我住步行距离班菲尔德,所以当我的狗受伤wuth裂伤了他的腿我试着带他。我被告知不要用盐水浸泡打扰他,因为它是15分钟直到6。我解释说,他是在痛苦中,只有4分钟的路程,但再次被拒绝&让40分钟车程交通高峰紧急护理设施。当我表达了我的失望,说我既不使用也不推荐他们的服务,我得到的回答是,“好吧,听起来不错。”Then just hung up. Worst example of apathy I've ever seen from a place that claims to care about animals. All i can say is don't bring your pet here. Find a vet that cares.

霍顿博士是低于平均水平,至少可以这么说。我非常不满意她的“照顾”。The girls at the front were great. I have no problems at all with them. Dr. Horton is another story. Let me start from the beginning. I rescued a retriever about 3 years ago. She was almost 12 years old at the time. I had taken her to Banfield back in IL and they had advised me that she has tooth issues and needs multiple root canals/teeth pulled. I had discussed this with the foster mother and the rescue and we had all decided that it was probably best if I did not have her undergo that dental work due to her age, her history of heart worms and erlichia (now all resolved), and due to what has to be done for these procedures (break the dog's jaw). We decided that I would just monitor her for pain and go from there. At the time, she had no symptoms from the teeth issue. One reason we had come to see Dr. Horton was to see what we could do about this (other than surgery) since her gums now seem itchy. I will come back to this. Fast forward 2 years and she started having (unrelated) fainting episodes. I took her to Dr. Yu at Banfield in Frisco (go see him. He is the BOMB). He recommended that we go see internal medicine for a consult. We saw Dr. Roberts at MedVet in Dallas (I think) and she told us that my dog likely had pulmonary hypertension but we could not know 100% unless we did testing, which would cost hundreds more (the consult alone was $600). I said that I trusted her judgment and she placed my dog on sildenafil to treat pulmonary hypertension. My dog has been on this for a while now and, in addition to a low-sodium diet, she has been doing great! My understanding was that we were to just follow up and continue receiving the sildenafil through Banfield. Dr. Yu is always booked up because he is super amazing, so we have just been going to multiple locations based on openings. So, the other reason we were at this location was to get a refill on the sildenafil. I've had no problems getting refills on the sildenafil through Banfield UNTIL DR HORTON. She refused to refill it, saying that there was no proof that my dog has pulmonary hypertension. I am thinking this is a personal vendetta she may have for Dr. Roberts. Or Dr. Horton just woke up wanting to make someone's life miserable today. Back to the teeth- Dr. Horton refused to do anything about her teeth, insinuating that I was neglecting my dog for not having her teeth pulled. She said our only option was to see a specialist for her sildenafil and for her teeth. Ok...so...you came to work today to do... nothing? She refused to do anything, so we left. I will never return to this location.

如果你想使用网上药店,因为价格好很多(地中海便宜3倍我的狗需要),他们将推迟地中海请求批准让你购买。我昨天第一次去,即使我叫他们3次处方,他们向我保证,会在一天结束的时候,之前从未发生过。然后今天早上我打电话给他们,他们找不到传真批准请求(昨天他们能够找到它),然后我的网上药店打电话给他们,他们说他们需要审查的签名,她今天不在。我去诊所看到发生了什么,他们告诉我,我有两个选择,等待2天对兽医签名或购买医疗与他们,我会尽快得到它。我很疯狂…我没有带我的狗了

不是一个好的第一印象!与这个办公室第一次约会,通常我去龙门Pkwy但自从我们搬在这个办公室想试一试。我把我的贝拉(哈巴狗)对她的任命全面包含在我的班菲尔德计划85.57一个月。一切都都好点的时候来接她。医生马丁打电话和留言,我回说马丁博士对贝拉贝拉的考试&告诉我133的整个访问没有注入将是199,说好的跳过注入和其余的133年,她告诉我这3 x。我去接贝拉哈巴狗记住,&接待员阿琳告诉我,这是162.52,告诉她没有马丁说,这是133年。这种情况持续了一分钟向前和向后。阿琳就和跟马丁博士和博士回来说马丁说我误解了它将是230。这是一个谎言&我告诉阿琳,马丁博士是撒谎,验证和她在电话里和我没有误解了她,她说3 x 133。马丁医生从不出来介绍自己,这是我们的第一次。 I said she is lying & I'll go ahead & pay the 162.51 & Arlene brought out a LABADOODLE!! NOT MY DOG!! they had the wrong info up, not my dog. The other receptionist Lexie pulled up the correct info & it was for the 133. So basically I called the doctor a liar but actually she was telling the truth for the other dog, the receptionist had the wrong info up. Told the lady that came in, they almost gave me her dog. Not a professional office. Don't get me wrong the young ladies were very sweet but they need to verify the information of what they're looking at is correct & I hope Arlene is OK for the metal piece of the building fell on her head. Very unprofessional, disorganized & apparently the office building is falling apart onto the receptionist head!! This happened after the wrong info incident. I do want to say Thanks Lexie for straightening everything out. Arlene, hope you are better and please for other pet parents make sure you have right info up. Word of advise to the other pet parents, make sure you ARE BEING CHARGED FOR YOUR PET and get your pet not someone else's. BAD IMPRESSION FOR 1ST VISIT, you guessed it, going back to Plano Park office, back to Dr Loren Mendoza, Great Vet and came out to introduce herself and go over things and this was during the worst of the pandemic!! And to think Plano office is busier than this little office. Lorna Silva

总是照顾夏洛特。没什么可抱怨的

Dr.Martin和科技莱克斯玛吉是最好的

和我的宠物总是好的。

最好的工作人员和医生。贝尔博士,马丁博士和员工她太棒了

我已经来了她多年来,我的约克夏喜欢贝尔和马丁博士和他们的团队,我的女孩变老,我真的相信他们。我的狗是一个健康快乐的女孩,因为他们。

我把我爸爸的狗,巧克力,他们对她体贴入微,服务是负担得起的。我爱的人爱动物,因为它们很关心。我完全推荐这个地方。

非常专业的员工。带着我的小狗在他的年检和疫苗,他们让他在半小时之内。把他带回到今天因为肿胀的眼睛和脸,他们能够让他立即和治疗。员工是礼貌和灵活让我们陷入一个繁忙的时间表。绝对推荐。

超级友好的接待人员和兽医很有帮助对我的猫在回答我的问题。我只是推荐任命早期因为看起来他们是非常受欢迎的和忙碌。

为我们的小狗非常体贴和温柔!

贝尔博士一直与我的狗,绝对惊人的帕克。他们爱他就像他是自己的。我已经能够调用多个早晨立即任命他们适合他没问题。我毫不怀疑他得到最好的照顾。

去错了班菲尔德意外,当我试图调用正确Josey Rd,试图解释我的情况(去错了班菲尔德,可以在10分钟)我及时告知,他们有一个规则,我的预约时间只有好的直到10分钟后,如果我不能让它到那个时候,我的任命将会取消。没有优雅的错误。毫不留情的人在这样的艰难时期。他们不在乎。我永远不会去另一个班菲尔德。

我的狗很幸运,我收到了伟大的服务在这个Bainfield位置。

我去Banfield兽医在大拇指汤姆josey和希伯仑中心。有两个女兽医谁非常博学和专业!我带我的狗,泰迪大约一个月前的膝伤恢复起来。他们非常彻底。泰迪的前任r ay膝盖看是否有裂缝。博士决定他有ACL撕裂!医生给了他一些止痛药带在家里。他在卧休息4周。但它一直强硬。下周他有一个检查! Both my dogs are on the wellness plan which is great! Try it!

我真的爱班菲尔德,因为他们总是把我的狗,菩提王是! !谢谢你! !

它们是令人惊异的。员工是细心和贝尔博士是迄今为止我们曾经有过的最好的兽医班菲尔德。

我今天参观了那里. .3次总这里到目前为止…发生了一件事,我的猫在他的最后一次访问……因为当我带他在今天. .他吓坏了,完全不是自己发出嘶嘶声咆哮…(当然因为Covid我不能看,陪我的宠物,他被签出)……然后我听到一个女士说我坏话当我走进! !我知道是我,因为我刚刚下了电话和他们走在和她谈论我和与我的猫和其他女士! ! .....在我看来,他们只是想要你的钱让我做所有这些事情真的不必要的…我在今天之前他们应该几天前给我回个电话。关于他的耳朵的问题,从来没有. .所以就在今天非常糟糕的服务……不会回来! !要小心了。

当你有幸运的机会走进去是格雷格•布朗(Greg Brown)你知道你是在心脏变暖的经验。他的个性是欢快的,欢迎,他总是和有益的,当你需要援助。我的狗不是很社会和格雷格跃升至我的助手的盾牌从两个焦虑我的狗狗从他们的约会。

只是觉得它会发布一个好的评论在这里因为我一直有一个很好的经验过去几个月的这个位置。他们总是超级有用的和不那么忙平的位置。我已经开始在这里把我的狗和我很高兴我做了开关。

陪着一个朋友,因为他们得到他们的猫检查照片和医疗记录整理出来旅游。我们在不到一个小时,现场兽医通常很温和的一个变化无常的猫。

伟大的兽医为我们的猫和狗。非常讨人喜欢,知识渊博的

贝尔博士是5星

我们叫Banfield当我们的狗病得很重几分钟之前他们的关闭时间。尽管我们的生活只有几分钟的路程,他们最好的建议是找一个班菲尔德时间更长。(她死后第二天,顺便说一下)。之前访问卡罗敦位置(Josey和希伯仑同样负,与一个顽固的兽医,似乎地狱倾向于生成尽可能多的手续费用。我永远不会再次使用班菲尔德。

班菲尔德不开放和前期实际的服务条款。计划销售按月支付。在现实中,计划是一个完整的12个月,如果你的宠物死了在年初你将被要求支付数百美元的计划。我打电话给他们公司办公室和本质上说“倒霉。感觉在我们的网站上免费阅读服务条款。”It's a shame because their vets are decent, but this is shady business. I feel deceived and scammed.

我们把我们的狗带到这个位置多年,觉得我们总是收到良好的照顾。那只狗通过今年5月,和我的女儿有一个营救小狗一个星期前。今天早上,我们看到少量的血液在新的狗的粪便,所以我给办公室打电话问我们是否应该或带她看。手机上的人只关心今天告诉我,他们订了,不能让它最早在周二,但她没有兴趣帮助我获得信息看,等今天在我的经验非常失望。

这赌注医院很好,干净,员工很友好

我们的猫有损伤和第一个办公室我们叫不接受新病人由于COVID。幸运的是,我们班菲尔德。员工很友好,他们让我们在及时,负担得起的服务,他们把伟大的这样伟大的照顾卡利。我非常深刻的印象!我们肯定会回来的!