BluePearl——富兰克林 富兰克林,田纳西

我们的狗有内出血。他们没有获得超声(稍后我们学到了2天)。等待几个小时后,花了3个小时与科技,我们从未与一名兽医,我认为这是一个合法的问题如果兽医甚至在周末。我们被告知另一个6小时前我们能找一个实际的兽医。我不夸张。9小时后进入和兽医讲话吗?如果那里实际上是一个兽医,我们从未见过/与他们说话。我的问题,如果现场有一个。他们的费用是相对天文数字。一个晚上的观察将会是3000美元。 We tried to take our dog home after 24 hours and they at first told us we could not. No diagnosis was ever made. We forced them to give Us our dog back. Despite our frustrations we were very respectful. The older lady at the front desk was incredibly rude, disrespectful and downright hateful. We took our dog to another clinic north and had incredible and caring service. I seldom leave reviews.”, especially negative and will take a lot of abuse before I do, but this outfit has poor leadership and people need to avoid this place that calls themselves a vet clinic. People, and our pets, deserve way better. Our dog’s name was Jesse (Griffith). You have our contact info. You have multiple reviews with complaints of poor front desk performance. Don’t act like you’re shocked just to put up a false front for the public to see.

看到神在我们的兽医博士的建议。美妙的体验。的员工都出去了,确保我们感到舒适和消息灵通的。程序花了一些时间,就像他们通常会看到任何专家,他们昂贵的(像大多数兽医工作)——但我们被告知会发生什么我们永远不会措手不及。他们有一个特别的房间板条箱为猫和狗焦虑。我们不需要它,但事实上,它的存在是一个好主意!我做这些专家推荐给任何可能需要他们的人。我很高兴和他们一起工作在未来。

今天在BluePearl首次访问。除了积极的事情!10点半我们有一个约会,很快就回去了。科技的最初的信息是非常愉快的,问正确的问题。兽医博士(Au)随后,解释一切奇妙。x射线。是的他们比家庭更昂贵的兽医,但他们也更好的质量。你支付设备和知识对我来说是值得的。感谢员工一个伟大的经验。我们感谢你。

我的猫最近手术切除异物吞下。全体职员,从接待到外科医生的护士,主管和专业。我的猫现在家里又健康。

诊所是干净的和有吸引力的。员工是愉快的和专业的。兽医显示移情有关我的拳击手。我将把这个诊所的朋友和家人。

我今早打电话给这个位置,因为我的狗并不是做得很好。我已经在痛苦和眼泪当我打电话。接待员是很粗鲁的。我甚至不能得到一个句子完全没有她打断我。她例行报表准备。我试图解释发生了什么,因为我不确定是否我的狗被认为是至关重要的。她甚至不让我解释发生了什么。我挂了电话更多的强调和称为不同的紧急兽医,他们表现出同情和解释可能需要做些什么。这个地方需要理解,当宠物主人叫他们已经担心。我立刻意识到这里可不是smar带我们的狗,因为在电话里缺乏同情心。 I understand they are probably busy, but each call should be just as important to the person speaking as the next. We want to be spoken to as if you actually care to make us comfortable. But after reading other reviews I am glad I trusted my gut.

可能是这一天不是遥远的富兰克林的宠物可以依靠蓝珍珠宠物医院。他们荣誉,维护兽医希波克拉底誓言,花更少的时间写作背后的原因他们缺乏同情心如此雄辩地写入隐瞒这样的托词。也许是时间不同的职业,比如,殡仪业者或工作在一个石油钻井平台。你应该感到惭愧。这就是为什么我经常不写任何评论。我觉得我欠我的狗罗科的小指。我写这篇评论的我对他的爱,他向我展示了明确的爱。我写这篇评论的宠物已经跨越你在BPPH阈值和被允许或帕里什。这对他们而言审查。那天我回家,发现我的孩子——他们通常是狂喜的看到我的妻子和我不是平常的自己。他只是躺在地板上,腹部接近地板上,他的眼睛开放但遥远,仿佛他是白日做梦。 He wouldn't respond only his eyes would move in different directions. His expression blank, his breathing fast. I immediately became scared and concerned.A quick Google search lead me to Blue Pearl Pet Hospital which was open and closest to my house. I thought maybe he got into something poisonous so I rushed him to BPPH. The staff appeared to be too young and lacked the professional medical experience you would expect a 24 hour emergency room for pets to have.It was an eye opening experience that of which I wasn't prepared for and my fault for not having an emergency plan. The diagnosis they concluded was vague, without effort, and erroneous. My Rocco is okay today by God's grace and certainly not by BPPH. If you love your pet do your due diligence and have an emergency plan in place.Find a place with the veterinary experience to handle an emergency and a staff that will receive your loved one with compassion and understanding. Look into pet health insurance in case things get complicated. For all those reviews that had a good experience be very thankful.

所以我女朋友狗有摆动头部多个小时,很软弱,不想动。昨天是新年第一天,所以我们今天等到希望让他去见兽医。没人可用,除了医院。我叫血板测试,他们会花多少钱。女士回答说,“是一个医院所以明天打电话给你当地的兽医价格”。她挂了电话根本没问什么会一直狗什么的。无论它是一个医疗紧急情况,或不是,是唯一开放的地方寻求帮助,和处理方式很穷,现在我不想把我的狗的人甚至不愿意帮助。我们也希望得到一个扫描大脑将可能需要医院的医学专家,但她不知道,因为她太担心告诉我明天叫我的兽医。我感觉这很差结束后他们已经可能会被收取24/7的医院。如果你关心动物采取任何客户一个快死的人一样严重。

叫做歇斯底里的关于我的狗和我挂了电话。他们说他们没有把我的狗,我知道因为他们的医生应该帮助我的兽医办公室。我并不期待等待3天当我的狗死在我的怀里。我想告诉他们的医生做了一个超音波在兽医办公室28。我被告知我2天内会有结果。

我们旅行通过从密歇根到阿拉巴马州的新闻一天和住在一个酒店当我们年长的救援犬变得非常不舒服。K / C是14岁,患有老年肾脏疾病等问题,失去视力和听力。我用谷歌搜索了这个地区,发现你的办公室,开始打电话。你的员工很强势,说带她过去。当我们到达K / C,他们看到她的条件和跳对采取行动! !不是一个字关于付款使K / C舒适。结果不是最好的,但我们已经知道? ? ? ? ? ? ? ?你的团队确保我们是时候说再见了! ! !很专业? ? ? ? ? ? ? ?再一次感谢您! Everett & Helen

感谢你使威利的安乐死尽可能似乎越来越容易。正在等待一个小时之后通过我们预定约会正常兽医前一天(无效),这个过程不可能是比在蓝珍珠更和平。缸和泥脚印我们收到也是完美的。非常感谢,真诚地从1扩大狗主人失去了她最好的朋友。

民间,这里的服务是惊人的。我们的一个户外猫有一个严重的脊髓损伤,立即有人看见他,即使他们忙。工作人员非常善良和没有压力我们很多我们不需要的东西。他们给西蒙一个完整的检查,使优秀的外科兽医的建议,然后规定适当的药物来减轻他的痛苦和神经系统问题,导致他受伤,和送我们离开。我不能更快乐和奇妙的和他们如何对待我们像一家人。强烈推荐! !

我们开车45分钟BluePearl带我们的狗,因为他们是唯一设施在周日开放。员工是祝福我们的情况和非常有用的和友好的。大感谢他们对所有帮助和善良在我们意想不到的动物保护的必要性。

可怕的,可怕的,可怕的。我的狗呕吐了三次的几个小时,所以我很担心。这是周末和晚上,所以我不能带他去我们的正常的,值得信赖的兽医。我打电话和他们说,他们认为我应该把他。我等了3个小时的等候室,和唯一愉快的经历是一个人对我很好他还带了他的狗。(如果你阅读,嘿,谢谢你持有他所以我的手臂没有扯掉,我应该得到你的电话号码)。然后,他带回来的,后来我被引领到一个房间里。我在那个房间跟他两个多小时,直到有人进来了。兽医进来,问我他的症状,猜测它可能是什么。他们猜测他可能堵塞在肠道,他们还表示,他可能会过敏,他们还说,它可能只是因为他是一只小狗。“他们说他“掩蔽他昏睡”,这可能是阿狄森氏病。 They suggested I should have them run a test that would be 500-800 dollars. Obviously, I said no. 275 dollars later for an office visit + IV/anti nausea medicine, I drove him home and he’s been fine ever since. No vomit, no diarrhea, nothing. Awful service + awful vet skills.

神奇的地方! ! !11月21日我的巧克力实验室有另一只狗的攻击我们的财产。狗抓住了他的脸,撕裂了他的鼻子。我们驱车两个小时,因为他们唯一可以带我们。我们到那里,他们让我们坐在一个僻静的房间,他们照顾我的狗,我们及时离开。两周后,我的小狗都是治好了,做了不起的! !❤️❤️❤️

今天我们带我们的狗去蓝珍珠周五这场比赛因为他吞下。认为他能通过它,自上周五以来到今天还很好。我们到达4:45,他们带他回来。大约10分钟后,他被带回美国,因为他是叫在笼子里等着看医生。3个小时后,我们仍在等待看医生。我问多久,被告知其他重要狗进来后,只有一个医生,她不知道多久我们会等待。我们离开! ! ! !我的狗是一样重要的其他狗进来。我不会带他那里如果我不认为他是至关重要的。如果这是一个紧急医院,你觉得会有一个以上的兽医。 We brought him home and will take to our regular vet tomorrow who said I could bring him in as a day patient and if he needed surgery, he would do it tomorrow. Thank you Dr. Mitchell!!!

我要感谢全体员工的关心和体贴,他们给我们当我们不得不做出艰难的决定来告别我们可爱的小约克夏,“Jaxon”从我们走过的门我们不得不离开的那一刻,他们让我们感觉我们都在一起,尊重和同情。他们甚至给我们寄了一个同情牌…真是个好地方!谢谢蓝珍珠富兰克林。亚历山大的家庭

可怕的经历!这个地方有可怜的护理病人,服务差,没有同情心。把我可爱的金毛猎犬有癌症,三天没有吃东西了。要求给出NG管营养补充品。提前告诉一个宠物是她,她会是下一个。带她回来。等待超过3小时。在3个小时,我要求一个更新,如果她是好的。没有人会出来。3个小时后,我要求我的狗回来了。 Someone came out and said that she wasn’t a priority- urgent and didn’t know when they would get to her. Triage patients first. I said there was only one pet there ahead of her 3 hours ago and no one gave us an update. I wouldn’t have waited if I knew they haven’t even looked at her! Needless to say, I pulled my sweet girl out of that place. She had no water and was just sitting in a cage. DON’T use them!!!

员工不是训练有素分流病人。积极的狗跑来跑去和小朋友们在等候区。经营不善。永远不会回来。

这是我花了几个月,甚至可以写综述。我参观这个地方的极端不满3次。三次都是在周末当我正常的审查被关闭。首先我参观了12南的位置。他们误诊我的狗(本质上只是猜测,说阿狄森氏病)给了他一个类固醇开枪把他回我。他显然表现出痛苦的迹象,他们提出,我可以让他一夜之间,等待专家进来第二天早上,所有的合理的价格1600美元。我把我的宝贝带回家,研究诊断他们给了。错了。全错了。他甚至不匹配艾迪生的症状。 The steroid shot did nothing for him (duh) and he was slipping into a dangerous zone of not eating and lethargy. I then decided to go to the Franklin Blue Pearl location. They admitted him and told me he would need X-rays before they could do anything. Understandable. What wasn’t understandable were the fees involved. I could have X-rays done there for $1400 or I could wait until Monday morning to see my vet and get the X-rays for around $300. I decided to wait to see my vet. This was my mistake. I should have left Blue Pearl and gone to another emergency vet. But they had his records from the last two visits, and I trusted they were doing all they could for my baby. Again, I was so wrong. They did nothing. I brought doctors a sick patient and without me agreeing to an overnight stay at the price tag of $2700...they did nothing for him. THREE SEPARATE VISITS, one careless misdiagnosis and thousands of dollars spent on zero care. They didn’t stabilize him, no fluids, gave him nothing for his discomfort and quoted me the most ridiculous prices, I wanted to vomit. I’m sobbing in my car outside the vet, on the phone trying to borrow money from family members so these greedy, callous people will treat my dog with dignity. Maybe veterinarians don’t have to abide by any Hippocratic oaths...but how about being a compassionate human?? The last visit was on a Sunday. I couldn’t scrape up the astronomical fees for an overnight stay and truthfully I didn’t feel right leaving him with them after all the f*ckery I witnessed at both of their locations. I rushed Sawyer into my regular vet on Monday morning. He was too far gone. He passed in my car on the way home from my vet. I had 3 days of 3 visits where I spent thousands and because I didn’t have thousands more to cough up, they did nothing. They threw their hands up and looked the other way. My child, my best friend, my soulmate died on 2/22/21 and I will never be the same. This was preventable. They wasted valuable time. This didn’t need to happen this way. Blue Pearl is about money and that is all. For profit and nothing else. This is reflected in their care for animals. Or lack of care in my case. I am shattered by the guilt I feel for taking Sawyer to this awful place. I don’t think I will ever forgive myself. I was panicked and not thinking properly. I truly hope that this review will help you make a decision that saves you from this devastation. It’s a sad world where the doctors at this hospital ignored a very sweet and sickly little boy who desperately needed their help. Bad business model. Bad business. Go to the emergency room at Nashville Veterinary Specialists on Sidco drive. I wish I had.

我们花了13岁的达克斯猎犬苏西(我们从寄养re-homed)蓝珍珠在10月15日在她发病后由于其他并发症,她越过彩虹桥。我们支付了373美元私人火化,一个星期后,我接到一个电话,拿起灰。我问他们是否可以发送给她的母亲。有人告诉我是的,给他们的地址。骨灰被从未发送即使我叫11月1日跟进,因为他们没有收到。11月11日,今天,我打电话和他们仍然没有送我去蓝珍珠邮件自己接他们。我们支付的钱和在失去苏西的心痛,你会认为更好的照料和关注会被执行。如果他们不能把灰烬,他们应该让我知道。当医生我有优秀的,前台人员需要更好的组织和客户服务技巧。例如,当它决定医生和所有者之间,动物的生活结束了。 the customer service person should offer immediately to the escort the parties to a private room to go over any details not start the discussion in the middle of the lobby as they did with us. Once she saw my tears and my husband's she got the clue to ask if we wanted to go into a private room. Some people don't have the sense God gave a goose!

我17岁的老年猫转坏,她立即被看到。的时候我们叫的路上,当我们到达工作人员给她冲了出来,开始问问题在她的条件。我很难保持冷静,我回答一切眼泪顺着我的脸。他们很善解人意,让我们在一个房间里虽然我们等待兽医检查她的。请注意我用心爱的宠物从来没有这样做之前,我不知道。兽医,沃尔夫博士和讨论我们的选择。我们决定最好的为她是安乐死因为她的状况很糟糕。他们带我们穿过建筑到另一个房间我们得跟人说再见了。他们带着她,裹着毯子在她当我们到达时,iv和告诉我们,只要我们需要,按下按钮,当我们都准备好了。这意味着有单独在一起的时间。 When we pressed the button Dr. Wolf came in and administered the medicines and explained everything that was happening. There was no rush. Afterwards they took her and made clay paw prints for us which we could pick up another day or have them shipped to us. We wanted to bury her on our property, so they brought her back out wrapped in her blanket inside a box. I was worried because I didn’t know how we would get her home, so when the staff member opened the door with her wrapped in the box I cried even more. It was so nice to have her wrapped up like that and we were able to leave through a side door instead of going through the main waiting area. Our experience was great for such a terrible outcome. The staff was very caring. They even sent follow up emails. Thank you Blue Pearl for your kindness and empathy for our sweet Sydney.

2018年,我们3.5英镑的约克夏醒来,肚子肿胀。我们带她去蓝珍珠的推荐定期审查。她需要紧急胆囊切除。已经泄漏。他们立即进行手术。露西恢复得很好,你甚至不能看到她腹部的伤疤。他们和尊重。我们觉得他们真的关心露西。甚至她重新检查了几个团队的工作对她说“嗨”。照顾很好。

蓝珍珠是真正特别的东西。他们的球队的医生和工作人员救了我的狗3次。我永远感谢蓝珍珠。特别感谢沃博士和她的内科医学团队照顾我儿子的威士忌。

它可以挑战当你不得不搬迁和识别新的你心爱的宠物看护人。衷心的感谢帕梅拉·卢卡斯博士和她的同事让我们顺利的过渡。卢卡斯博士的个性,令人愉快的举止,积极的注意,专业性和整体准备今天感谢我们访问。我相信,今天的访问我的狗照顾在可靠的人手中。

肯定做作业之前考虑这种动物诊所。每个过程都必须预缴,但不保证储蓄或疗愈你的宠物。我们可以理解这一点。但是,CT扫描和血液运行工作在我的下文。1800美元之后,从来没有见过任何扫描结果或血液工作数据。我们被告知,没有什么能拯救我们的20个月大的狗。没有显示出同情。做作业! !

走在有可能4 - 5的客户。他们把我的猫在20分钟要害,这样很好。然后不得不等待超过3.5小时才把我叫到一个房间(缓慢)。同时他们忘了2客户签出在房间等待哦说30 +分钟。前台的女孩很笨,没有客户的意识。如果不是周六8点我不会来这里。这个地方是如此缓慢,没有紧迫感。我将永远不会回到这个地方。

如果你能等待,不去这里。这个周末,我们的猫出现了行迹怪异的症状。兽医不开放,所以我们带他来了。他们立即带他回来,说他的身体温度非常低,他们变暖。验血和x射线,然后兽医说,她认为有90%的可能他的膀胱已经爆炸了。然后她说他山猫热检测呈阴性,然后回来说,他是积极的山猫发烧。她说这是终端和他将死在几天内,并最好超级昂贵的治疗,或使安乐死。他们说,死于发烧是可怕的和非常痛苦。我们带他回家。第二天,正常。 Took him to our (reputable) vet today to be retested. What do you know? Negative for bobcat fever. He isn’t dying. His blood cells were a bit off, but he is not terminal and will be fine. We almost euthanized a healthy 4 year old cat because of these people!!! Get a second opinion if you must go here but avoid if all possible!!! By the way, bobcat fever gives cats a high temp, not low, so they need to get their story straight if they continue to hastily diagnose animals and tell people their pet is dying!

首先,我将说我不是一个客户在这里,但我有一个很好的经验。我的宠物需要被发送到一个专家医生,医生把文件送到蓝珍珠。我是周六联系好我急于预约,我没想到会听到什么,直到下周。我需要一个快速转身但我将无法进入前几个星期我离开城镇,当然我很失望。帮助我走出的女孩她给我另一个解决方案,发现一个蓝色的珍珠约3小时离开我的第二个家。她给我他们的联系信息和提供给我的文件转发给他们,这样我就可以得到我的宠物我出城。我真的欣赏她为我的家人找到解决这一问题。虽然我不是一个客户我和欣赏欣赏这个医院护理我尽管没有甚至。谢谢你！

兽医帮助我的狗都是熟练和有同情心的(罗斯博士& Datte博士)。强烈推荐。