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洛丽·沙利文
一年前
兽医和员工这是专业和富有同情心。他们多年来照顾我的狗。但他们照顾他后他通过真正的打动了我。非常感谢你。
克里斯托弗gruelle
一年前
这些人失去了我的狗在中心点,只是递给我牵我的狗,说祝你好运找到他我从下午3点到6那天晚上,一旦它到达黑暗看到幸运的是一个善良的人第二天早上带他回来,然后打电话问我是不是来找他我问他们做了工作他们说没有,所以我要求他们帮助解决他的耳朵和逃离可能我刚救了这只狗前大约3周后他们说他们的工作收取我350,给我一点点的药物他还是逃走了,他的耳朵仍然到处都是黏糊糊的,他不能听到我很担心这可能让他def现在我必须带他去另一个兽医和支付一大笔钱给这些人从来没有做这项工作。不相信这些人会损耗你的狗不做这项工作,还免费收取一只胳膊和一条腿吗
塞布丽娜墨菲
2年前
他们把这么好的照顾我的甜蜜和顽固的迷你雪纳瑞犬。3天2夜后保持我们预期成本一项法案,将我的丈夫和我的胳膊和腿。我们惊喜在护理他成本的价值。谢谢你安罗克西兽医医院!
桑德拉·沃森
2年前
第二代兽医在我们的家庭。藏的父亲是我的父母兽医。他真正关心我们的动物。
瑞德希尔
2年前
增殖提到我们的罗克西安兽医医院让我们的杜宾犬小狗耳朵剪裁;这对我们来说是一个8小时车程但没有著名的兽医在我们区域专营耳朵种植。绝对不能更高兴,他们的形状是完美的(我们提供的样品我们正在寻找),因为这是我们第一次经历的过程依赖于附加信息/建议从他们的员工。非常有用的每次我们需要冷静然后安慰。第一次可怕的过程,这些人肯定帮助安抚我们的神经。非常感谢罗克西安兽医医院和员工吗? ? ? ?
黎明诺里斯
2年前
他们真的很伟大,我们的猫只希望他们得到更好的电话系统,那么它是五星级
安吉拉科比
3年前
我们家一直以来与罗克西安兽医医院开始!我们偶尔访问其他这些年来由于我们居住的地方,但从来没有人比罗克西安!他们仍然值得一看即使可能比其他人远的距离。工作人员和医生都很棒,向每一个动物真正富有同情心和关怀。医生是病人和让你觉得你是唯一,而事实上有许多动物,需要他们的照顾。他们总是显示你的宠物需要什么,但是他们没有压力。他们非常清楚,并不是每个人都能得到所有的财政实验室,exrays, MRI和ect ....他们在这个领域他们对动物的爱,而不只是薪水。这样的兽医罗克西安兽医医院很难找到!
杰森Licato
3年前
很高兴,我们觉得他们超出了我们的小凯蒂猫!
罗伯特·P
3年前
虽然罗克西安兽医被一个朋友向我推荐我在诊所很不舒服。我善待员工,但关心和沟通对我来说是不。我的狗花了三天的时间后,由于一些肿胀在他的枪口我带他回家,兽医一次也没有和我谈什么。我打电话问他,当我把我的朋友更好的了解和感觉他真的不知道这个问题是肯定的。我发现了一个其他兽医在城里,实际上跟我沟通,这就是我现在期望Sonam快乐。
香农威斯特摩兰
4年前
我去的地方。他们很快得到你的预约和整个员工有如此甜蜜和关怀。他们也非常合理的价格相比,大多数兽医在镇上的地方。强烈推荐!
brycf梅尔
5年前
这个医院/诊所以外,他们确实有几次救了Mr.Chow的和富有同情心和爱心。很少看到一个业务跑的关心和护理最重要的!
Talya贝茨
5年前
我从未见过医生。我只能够与前线员工互动。它的成功与否。客户服务是直接连接到服务员。当我来减少我的狗结扎,随之而来的是善良又有耐心。当我下午来接他(没有打电话说他准备好了),下午服务员很粗鲁和生硬。有人问我如果我有优惠券服务。我回答没有,然后因为一些原因她问道,“你能吗?”I didn't understand what she meant so I asked her to finish her sentence. "Are you able to pay?" I was surprised so I tried to joke it away with, "Well if I want my dog I guess I have to." But looking at her face she was serious. I was offended as I handed her my plastic. That is not the worst of it however. When my dog was brought out he wasn't in the carrier I brought him in so he was thrashing about trying to get away from the vet office. I was given one medicine and told it was pain meds to be given every 12 hours. Then sent home. I didn't trust that it was pain meds so I called my regular vet for a refill of my dogs pain medication we give him when he throws his back out. I was glad I did because what she said was for pain was really antibiotics. Imagine having surgery with nothing for pain afterwards! My dog stopped whimpering after I gave him an anti-inflammatory and a pain pill. I went to that office on a referral from SNYPS. The clinic was more affordable than my regular vet. You get what you pay for. I can somewhat get over the office rudeness but not sending my animal home to suffer. I also did not receive a document verifying my pet had been neutered. I had to go back for it. I can't recommend this vet based on my only experience with them.
萨曼莎小麻绳
5年前
周一下午晚些时候我把我的非常年轻的兔子,Linny,罗克西安兽医。我不确定他是否受伤,有癫痫,生病或其他无数的可能性,所以我和我的四个孩子很快就冲他最近的兽医。接待员/兽医科技立即带他回来。当她返回几分钟后她说Linny断了一脖子,最有可能从兄弟打架,和需要安乐死。她继续和兔子不是群居动物,需要如何生活在孤独。我们已经被拯救和照顾兔子多年,这是远离真理对于大多数兔子。虽然非常年轻的小兔子之间的战斗是一个小型的可能性,我很震惊在兔子,她是多么的没受过教育的和一直试图给我错误的信息。那一刻,我刷掉只是想关注Linny和为我的孩子们提供情感支持。我很伤心,但是不会想让他受苦。她说,她给了他一个镇静他不会痛苦,递给我两种形式填写,并说她会让我知道当医生准备好了。 She was fully aware that my children and I wanted to tell Linny goodbye and let him know how much he was loved. The five of us waited in the reception area, tears in our eyes, anticipating one last goodbye. She returned approximately 15 minutes later directing us to the front counter. On the counter was a box with our Linny in it, already euthanized. My stomach sank. I asked her why she did it without our consent, why she didn't have us come back when the doctor was ready, and reminded her of our conversation just 15 minutes prior. She just kept replying with nonsense " I didn't know..." "I thought...". Another receptionist/vet tech that was listening to the conversation rushed to the back, returned minutes later and directed me to leave. They knew they were in the wrong, and did not take a single ounce of responsibility. No one apologized, and the veterinarian did not even have the decency to come out from the back. There was nothing I can do to change that Linny had to be euthanized, but the manner that it was done is completely unacceptable. I have never come across such irresponsible, disrespectful, and careless veterinary care in my life. The bottom line is that they took a life without proper consent, and have left a family in despair. Please think twice before coming here and placing the life of a loved one in their hands.
帕蒂K
5年前
小狗在镜头和爪修剪。她推出了削减爪子在两只眼睛和眼睛的血管破裂,吓坏了。不会再回头了。
帕梅拉•白
5年前
医生是伟大的但不要指望在办公室里一个很好的经验。今天,我们花了2小时(预约)让我的孙女狗的健康证明书。办公室闻到烧我们的眼睛,这是忙碌的,工作人员来&会像没有人知道他们在做什么。永远不会再访问。
克里斯托赫尔希
5年前
虽然我从未去过这个诊所,我们有一只狗在劳动需要剖腹产,打电话给兽医,他告诉我他会满足我在诊所。他自己做了剖腹产,救了我的狗和她的小狗单枪匹马,没关系,我们以前从未去过那里。他不需要钱预付,然后幸福地可行的议案。
Curt格柏
5年前
我希望我能给消极的恒星。当心这个兽医是整个垃圾死亡的原因。9的小狗!我有# 1的狗在中国几次和著名育种上的女性她破水了。2小时后我指示的所有者女性破损后立即让她去看兽医,因为是错误的,她需要一个C部分或垃圾会死。这家伙正忙着与朋友,不想帮助发送他们的狗,而是另一个诊所,他向他们保证他们可以等到第二天。18小时后和9死小狗!可耻的粪。
追逐克雷格
5年前
这是目前大多数最好的体验与任何兽医医院我经历过。我带我的狗在临界条件和他们在死亡的边缘救了他一命。非常感谢Starnes博士和员工。
camocat
5年前
神奇的兽医和员工! !总是这么有用
安雷
6年前
总是一个伟大的经验对我和我的动物
尼娜在DuraFlap挡泥板
6年前
很棒的兽医。每个人都在乎那么多,医生们知道他们在做什么。在这里没有匆忙的工作。他们给你所有你需要的信息,即使他们是超级忙。
凯特林哈特福德
7年前
罗克西安有最好的和最专业的人员。我知道我将离开感觉舒适。
沙士达山克
8年前
最糟糕的经验在一个兽医! ! ! ! !我从不写负面评论我只是忽略它,但这是我的例外。不要在一个情况下你Furbabies这个兽医!员工是可怕的,甚至只是想叫他们,让他们在电话里(不忙,我坐在那里,看着他们手机),当你得到他们在电话里你暂停15分钟的地方。我把我的两个手下幼崽在开始他们每3周注射和兽医问我将在粪便样本和被告知一切都显得很好。我的公狗所以生病3天之后与一个令人难以置信的大量的蠕虫。我知道这不是兽医的错因为大多数窝的小狗让他们但他告诉我粪便样本中没有显示任何东西。在6月的时候把他们变性,狂犬病,许可证和植入芯片。他们问我不给他们任何食物/水和让他们在第二天早上9点。我叫4检查他们,被告知没有做过手术,但他们很快就会得到他们。 I called back at 6 and one of my dogs was in surgery. Had I know that they would not undergo surgery until that late in the day I would of kept them comfortable at home with me. Also, I am no vet but the idea of my pups not having food or water from Midnight to 6 PM (18 hours) upset me. They kept my dogs overnight and by 11 the next day I couldn't wait any longer and called. "Yep they are sitting here been ready for a while" My dog had a complication during the surgery as her uterus was attached to her kidneys. They made it seem so simple, nothing to worry about. I checked the box marked give my dog pain meds but I didn't receive any or a cone. I bathed them the night before, they smelled great and were soft and clean. When I picked them up they smelled like they had been on the bad end of a dirty shelter for 6 months. They smelled so awful! I was told I cannot bathe them for 2 weeks because of the stitches. My male dog didn't have any problems but my female wasn't doing so well, she was in a lot of pain and couldn't get comfortable and I didn't like the swelling I was seeing around her large stitch area. I took her back to the vet and they wanted to take her back without me? I said no I am staying with her and I had to wait a wile. I was told that "they have never seen anything like this, it's only in text books and have done 1000 of spay/neuters" Why wasn't I told this when I picked her up? Or given antibiotics for preventative measures? They then tried to charge me $25 for some amoxicillin and said that she looked ok. I then asked for my vet records and they didn't want to give them to me right away! I got them, didn't take the medicine and took my dogs to a completely different vet. I am incredibly disappointed as this vet was recommended by a family in law member. A mutual acquaintance from high school even works there-she is the only one worth talking to at this place. This was the worst vet experience I have ever had and I come from a large ranch on the coast and have taken many animals, big and small, to the local vet office and have never had an experience like I did at Roxy Ann.
当归格拉博夫斯基
9年前
这是迄今为止最糟糕,最不专业的经验我有任何业务在流氓山谷,不仅仅是一个兽医的办公室。我有预约在上午8:30我的狗治疗潜在的膀胱感染,她的牙齿清洁。我被告知,我将下午3点来接她。我没有收到从办公室打个电话。我叫自己下午3点,被告知,我的狗就被……比她晚6小时安排约会。当我表达了我的担忧,前台我的狗的任命被推回来这么晚,让她没有水超过17小时由于麻醉禁食的,她告诉我,他们已经另外两大狗进来,显然比我的狗和她的幸福。我预定这个任命前不到24小时。一整天我从来没有告知我的狗是不会出现在她的预定时间。我不是兽医,但我知道,如果有可能,一个动物有一个膀胱感染,否认他们水不是一个非常人道的或明智的事情。 I do not trust anyone at this vet clinic and will not trust the health and welfare of my beloved animal in such unprofessional hands. In addition to poor communication, the vet tech's do not seem to have much knowledge of animals or any customer service skills that I could see. I felt like my dog and I were just a number to this establishment. There was NO CONSIDERATION for me and my concerns or more importantly, my dogs health.
Josh阿来
9年前
伟大的服务,在这个诊所非常宽容和体贴的人。我们的狗还老在她的最后一站的船员罗克西安对待她就像她是一个首要任务。我们都推荐罗克西安我们的家人和朋友。从来没有一个坏17年的经验在这里做生意。
Pam Hislip
9年前
我有四只动物兽医和爱这个办公室!有我有一个大的法案,肯定有,但偶尔照顾动物能得到贵。我的宠物总是得到特殊照顾。这个办公室似乎总是忙,是的,有时我不得不等待,但我认为这是因为他们很好,他们有一个大客户。我不担心当我的宠物必须留在这里,因为我知道他们会很好的照顾。员工还记得我,记得我的动物以及正在发生的事情和我的宠物。我从未有一个粗鲁的经验,我来这里已经有15年。我不会去其他任何地方。谢谢Starnes博士,Squiggy谢谢你。连同所有其他家庭宠物不再与我们如果你有一个糟糕的经历,我说再试一次,这是一个优秀的办公室和员工。
特蕾莎修女安德森
9年前
大约8年前我们救小狗,我们不知道她多大了,她是一位真正的α。我们总是把她看到Starnes博士和他的工作人员罗克西安。Starnes博士有一种动物;是好知道他有这样的专业知识,教育和知识。这“小免费救援”狗已经与她的问题。她有复杂的手术,她所有的检查,对罗克西安。最近,她变得很恶心,我是准备自己,认为这可能为她。她呆了一个多星期。我跟博士Starnes每天或他的一个员工。他们总是有时间和我说话,让我来看看她在“访问时间”和他们解释一切问题和关心她接受。 BUT she got better and made a full recovery, I was so relieved. And I owe it to the care she got... I am certain of this. The STAFF loves her almost as much as I do and they always tell me how sweet she is when she iis there. On her overnights, they have special personnel that come in and take all the dogs outside and make sure they are resting comfortably (even on Saturdays and Sunday) Roxy Ann comes with old fashioned values and a history that goes back to Dr. Starnes father. You don't find this longevity in many other service industries. Yes they are busy BUT I have never been put out or turned away. I don't know about anyone else, BUT I find it comforting to know that I am not the only one that knows was a great place this is to take your animals.
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