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唐娜大羚羊
一年前
它开始与他们叫我的男性朋友,而不是我。他只是另一个电话号码如果他们够不着我。幸运的是大卫当时来访。他们只给15分钟的警告,他们来了……只对他一个。没有试图达到我根据我的电话记录。当他们到达他们想只对他说话。他们没有自我介绍……只是问如果我们订购洗衣机和干衣机,他们验货。他们问他们去哪里,说他们没有安装干燥机…错误的插座。新的applian es只是一个更新的模型相同的设备。 Then they said they were in a hurry and was going to leave them in my garage. I was calling home depot to get help with the delivery as I purchased the appliances through them. We got them to install the washer...not checked for level and drop the dryer in a neighboring room. I saw the stacking kit and said it needed to go back with thwm as instructed by Home Depot when the appliances were purchased in August. They refused and said to take them back to the store. Home depot specifically said it was not returnable at the store as it was not an item they carry locally and they couldn't return it for me. While I noticed the return instructiona on the box of the stack kit to call a toll free number for assistance they were shoving a phone in front of me to sign for the delivery. They left saying they would not wait for me to get an answer about how to return the stack kit. My friend later said they wanted to take the washee and dryer we moved to the garage to avoid the charges to move the old machines. David said they were not happy with the old machines staying with us. David did get through the toll free number which gave him other number to call. When I got in touch with Home Depot.com. The automated system was completely in Spanish. I was told if I had signed the delivery completion contract on the phone I would have been charged for moving the old machines to the garage and for the stack kit. I am still not sure if I reached Home Depot or JBC Management. I had tried to call the delivery company when I firat had aome troubles and everything was in Spanish. I am now wondwring if I was hoodwinked...again. This is the third time I have purchased appliancea via Home Depot and each time I have had this company deliver the appliances aa a subcontractor. I t may be time to buy local from a small company who will deliver and install themselves...no subcontractors. I will be calling home depot again tomorrow. Oh...no paperwork was left with me only the manuals for the appliances. If they had the wrong address, would someone get thw appliances and I have to pay for them?
克里斯
3年前
根本没有交付,没有电话,当我打电话他们告诉我尝试,早上打电话给我的洗碗机在一辆卡车上。否则我将不得不等待一个星期。更新……一个星期过去了,即使我叫他们几次在这一天,承诺他们将到来。他们没有表现出来。首先以之间的说5然后6 ....他们从不又来了,现在我必须战斗拿回我的钱。
肯·塞勒
3年前
友好的在办公室里。友好的在仓库里。优秀的交付在一个大卡车。
Robere Le Huquet
3年前
可能是我经历过的最糟糕的客户服务在六个几十年。这家公司不允许安装电器。他们子合同与未经训练的家得宝(Home Depot)和其他人,没有经验的员工。除了坏。
Heironymus de Medina (Heironymus de Medina)
4年前
“我经历过的最糟糕的经历之一提供安装服务。这对于家得宝(Home Depot)提供并安装。" The installers didn't complete the install after two attempts. Told me I had to get an electrician. I did and the electrician laughed and said he really wasn't needed and after 1 minute's work connecting a wire he left. Then I called to rescheduled the installation I got rebuked, ridiculed, and denigrated by Amanda, a supervisor for getting an electrician as directed by her installers. The Home Depot needs to find another service provider for installations and Amanda needs customer training or a new job as a KGB interrogator. Thankfully Chris at the THD help desk made a really bad experience right. I still don't have installation but decided to do the rest of it myself.
曼迪木
4年前
史上最糟糕的经历之一。我失去了所有尊重家得宝(Home Depot)使用本公司提供他们的电器。长话短说,他们回到我们家安装我们的新冰箱后我们做了调整。我们叫一个小时后,他们叫的人告诉我,他们不允许返回相同的一天。那不是可接受的,因为他们离开了冰箱在我们的车道。电话的人告诉我,他们说他们把冰箱里面我们的车库。我把照片证明。7小时后我让他们返回。时,他们带来了一个主管和我解释了其中的一个司机撒谎,他们离开了冰箱,我有我的眼睛几分钟去找一个男人不见了。我猜那是撒谎。 In the end, like other reviews, we returned the refrigerator to Home Depot and currently looking elsewhere.
黛博拉•马克森
5年前
我们有一个不愉快的经历在采购我们的洗衣机/干衣机,家得宝(Home Depot),因此害怕交付/安装但当送货员赶到时,他们很有礼貌和尊重。他们告诉我们我们有错误类型的出口所需干燥机安装。我们很难过听到这样的男人把电话放在经理,乔。他是友好和乐于助人,他解释说我们可以怎样改变自己出口,所以发货人能够做安装,我们将把它插在我们自己。他们把紧张的情况下变成了愉快的体验,我们感激的帮助。
米歇尔•艾伦
5年前
这是我曾经遇到最糟糕的经验与送货上门服务提供者。事实上,经验是如此糟糕,我们把冰箱买了自己的车,回到家得宝(Home Depot)。我们把我们的业务在其他地方。
罗伊·沃特金斯
5年前
非常快的友好和帮助将阿联酋他们将来很快!
叔叔的真菌
5年前
伟大的码头!缓慢的卸载。他们让司机用门上厕所没有纸。我讨厌它当接收器待我像一个贱民。
卡洛塔nwankwo
6年前
这是我经历过的最糟糕的经历之一提供安装服务。这对于家得宝(Home Depot)提供并安装。我有很多东西被其他安装程序安装公司,家得宝(home depot)允许安装和我从来没有一个问题。但是,这一次JBC产品管理安装损坏我的橱柜和隐藏它把我的碟形。如果不是因为贫穷安装我可能没有注意到的损害。然而,他们使用的方法安装软管了所以我的菜不适合在内阁正确所以我不得不带他们出去。这是当我发现损坏。幸运的是这是同一天的安装,所以我联系了家得宝(Home Depot)。相当一段时间后我收到他们否认一个冗长的借口,为什么他们不能做损害。我目前在上诉过程中与家得宝(Home Depot)的保险公司。 I am having other things installed from Home Depot; luckily they have other installers so I can request a different company. If you have the option I would highly recommend never using them as installers. If you do not have the option, I would recommend taking before pictures so that if damage occurs you will be better prepared that I was. I wish I had done more research before hand. Hopefully, this review helps someone else avoid this hassle.
约瑟夫·特里
6年前
和有用的人的好地方
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