德国乡村兽医医院 俄亥俄州哥伦布市

我支付了875美元大规模远离我的狗腿。应该发生在11月,推到1月。约会的前一天,我接到一个电话推了一个星期,因为外科医生分配给生病的情况。我估计为650 - 850美元。外科手术之后我被要求把他的绷带的变化。在皮卡有人告诉我这将是另一个50美元。他们说,这是“访问和供应”。我只是再次开始工作,收取信用卡。我问经理因为跟进预约不来任何成本在人类世界。跟进是确保正确的外科医生做了他们的工作,并按期愈合。 The manager said she would refund me the $50 for this visit since it wasn’t discussed before (she said it was put in the estimate, and that i had received $200 in discounts, which obviously isn’t true because i paid above the estimate they provided). She stated it would be $50 for every follow up visit and they recommended my dog be seen every other day. So on top of $875, i would end up paying another $300 for follow ups which is WAY above the estimate given and completely inappropriate because follow ups DONT COST ANYTHING TO MAKE YOUR SURGEON DID THEIR JOB. When i tried to articulate that i couldn’t afford $50 every other day and that it was bad business and not customary, i was told that if i do the bandage changes on my own, if anything happened, they wouldn’t be liable. When i told them i would seek legal representation for them screwing me, they told me i would no longer be able to make appointments with them. So because they refused to do what is expected to be a free service, and due to my inability to pay for said free service, my dog is being refused care. I should have been told about the charges for follow up appointments. And if i had known about $50 for a wrap bandage, I would’ve gone to a different vet who probably would’ve gotten me in sooner too.

今年假期,我的狗已经紧急,需要缝合。调用后近10兽医办公室和紧急兽医医院,GVVH员工似乎重组他们的日程安排和选择待到很晚我的狗与最好的保健和治疗。我不能更感谢员工慷慨,善良,和治疗我的狗!

我们去问兽医医院5年了,他们一直为我们的狗如此美妙!

我们把我们的狗和猫GVVH自2018年中期以来。即使变化的一些医生,他们继续保持质量和护理,这也反映在vet-techs和员工。

取消我的appt在很多…他们试着联系我说几次——撒谎! !没有任何联系的记录! ! !很难足以让我的狗去旅行然后取消我在停车场! !无法想象他们是如何对待动物如果他们的客户服务是这个可怕的! ! ! !

自从我做出我的决定基于星评论,我觉得最好离开一个诚实的评论对于任何新客户感兴趣把他们的宠物。我把我的猫在一个简单的约会,只是为了确定几个新病变癣如果我应该担心。我问前期关于定价。他们提出许多照片,一些要求和不是一个相对价格,没什么太过高(它毕竟是德国村)。我坚持说我真的不是对照片感兴趣,只是想照顾当前更为紧迫的问题。我同意他们的51美元预约费和一个建议。一旦我的猫与兽医,她叫我们说话。他们建议一种抗生素/抗真菌以及真菌的文化。我想要一个直接的诊断,我理解测试的需要。我同意测试,要求定价。 My bill was set to be $145.50. The test would take 2-3 weeks. I went to pick up my cat, the bill was $172.50, an added $27 charge was added to "administer injection" of the approved shot. I brought exact cash for payment and had to dig out more for the new surprise updated cost. Granted I didn't dispute it at the moment of pickup and wish I had. I'm disappointed the initial discussed cost did not match what I came to pay. Since then, 3 weeks after the fungal test was done, I have not heard back about results. Called after 3 weeks and still no known idea of tests and told to "call back tomorrow maybe". If you're looking for value, this isn't it. If you're looking for reliability, I'm not sure this is it. There feels to be a lack of transparency and honesty. They seemed nice but I'm disappointed in the overall lack of timeliness to their own appointments, the lack of transparency or confusion in their pricing, the fraught pushiness in upselling different shots/solutions and the lack of follow-up regarding the test they suggested for my cat. There's plenty of other veterinary clinics so make sure you do your research. This is just my experience. *EDITED* After calling again, now 4 weeks after the appointment, they still do not have results for the Fungal Culture that was suggested to be administered. They said the culture came in but has not been looked at by the Doctor. I've no idea if my cat actually has ringworm (they can't diagnose the problem without actually performing a test, I get it), but if it does, it would be better to start treatment sooner than later for a contagious fungus. Reduced the star rating to one and really recommending NOT GOING HERE. Just my experience.

它们是唯一兽医我使用了自从我变成了狗主人。真的只有敲他们的价格(甚至有保险)。现在,我可以去一个地方,更便宜,但质量、客户服务、和医疗实力是首屈一指的。

多年来在这里

我们已经把我们的两只狗,奥斯卡和卡莉,德国乡村兽医医院6年左右。全体员工是不可思议的,你可以告诉他们有一个热爱他们所做的事情。他们总是对我们的狗这样的非常小心。我们强烈建议采取你的宠物GVVH !

约会时间的建议....他们并不真的在乎你的时间,因为他们会让你在停车场等待15-45mins后你的预约时间。

他们来你的车让你的宠物。非常高效和专业…蕾拉,永不再来压力和焦虑。他们提供很好的照顾我的狗,总是让我知道事情会成本,所以不足为奇了账单,. .

如果我可以给消极的明星! !这是迄今为止最糟糕的兽医!关于宠物的员工没有知识!他们编故事不提供任何实际情况的信息带给你!会告诉你一件事,另一个人会制造别的东西!他们雇佣年轻的未受过教育的人我不确定他们知道狗和猫的区别! !不断道歉的未受教育的员工但继续雇佣未受教育的帮助。以前开了一种药不知道或检查前药物是否会冲突所以我不得不问,他们最终改变药物!这是一个绝对的灾难和浪费钱! ! !非常不安全! ! !一两个星期内我必须回来,因为他们根本不做什么是正确的! ! ! I will not be coming back any more!!!

是一个伟大的经验。他们真的让我觉得不那么焦虑使我神经猫兽医。他们做了一个很棒的工作!

真的工作人员和他们照顾好我们的宠物!

他们总是出去的方式采取最好的照顾我们的狗。

我们花了成千上万的业务在过去的8年。我们的狗都病了,他们太忙了,帮不上我们。我想避免的。它是在定价和不可靠的。

我开始我的小狗虽然护理的水平似乎与其他兽医,我真实的感觉。每次访问他们发现需要治疗或一些他们想要的东西我们尝试……每一个例程约会已经有250 - 300美元。它看起来就像零售,他们更想要销售我的产品,因为他们就是赚他们的钱。只是没有任何荒谬的定价的原因,他们没有任何比许多其他兽医在我的有生之年我去过。我将切换到别的地方。* *编辑添加,就本文后,我接到一个电话来自一个不快乐的员工问我来解释和证明我的审查。我们讨论了各种方法我觉得他们添加额外费用给我的狗抗酸药,益生菌,平静的衣领,内部填充我的狗药物和处方(认为许多药物不能填在药店他们“没有想到”,等等。我还解释说,在销售之外,他们的价格非常高的日常事务。员工告诉我,我所说的兽医当天早些时候关于另一个问题,他们把我的狗非常吃惊,让我相信我高度冒犯了她。我试图解释并非如此,只是一个建筑问题我觉得兽医本身——每次访问另一个upcharge,另一个250美元。不用说,她不开心,我觉得她羞辱我,面对我发表我的意见。 We ended the call with her saying she would send my dog's files to me as they wouldn't want to keep a patient who was unhappy with their service. I said "okay, that sounds good" and then click - she hung up - no goodbye, just click, clearly mad. I did tell this employee that if we were in the unfortunate situation of having a very sick dog, that they may be able to provide a level of care other vets cannot, but for a healthy dog - they are just not affordable. I understand not being happy about a negative review but I felt attacked from her follow up call and now am worried that I won't receive the information I need for the current testing of my dog (or will receive inaccurate information) just based on the unprofessional manner they handled this review.

神奇的员工!非常关心!容易预约和方向很清楚要做什么当你到来。我的家人带来了我们的猫和狗近30年了。我们不得不把我们的皮毛宝宝睡眠和他们非常富有同情心和耐心。他们派了一个卡和她的爪印。对我们这样一个特殊的事。

我已经把我的狗和猫在这里十年了。他们可能有点昂贵,但是他们提供最佳的病人护理我曾经有经验的兽医诊所。无论如何,他们尽他们所能来确保我的宠物得到优秀的治疗。我最近有紧急时我的狗有他的角膜挠,尽管他们订了花时间四处移动,挤压我的孩子,拯救我几百美元,几个小时紧急诊所。他们也有优秀的Covid实践,并提供方便的汽车业务服务,这是伟大的,因为你可以放松,在你的车里听收音机而不是坐在等候室。工作人员总是那么甜的和友好的。一个非常真诚和专业诊所。

他们绝对惊人,从第一次调用查询可用性和让我的狗的可能性kscheduled很快,好甜蜜的女孩遇见我们摄入appt,兽医吗?调用和如此丰富,彻底. .我真的不能要求一个更好的体验!和最重要的是——你女士们提供优质的医护服务,卓越的客户服务,在这样一个及时. .我的意思是,提供的服务以创纪录的速度是非常惊人的,你能做到不影响护理水平的宠物接收或温和的自然处理它们的主人!我不能感谢你才好!你们都应该知道一个伟大的工作,你在做什么!谢谢你这么多!

把我的猫,因为他们有一个开放第二天与其他地方等待一个星期。停车场了。很奇怪和小和努力超过2汽车出行。他们出来的汽车,让你的宠物。星星是靠近我的房子和兽医护士/科技出来让他是很棒的。结果有可能他们开口的理由。兽医尝试出售我的牙科手术没有告诉我要花多少钱或将覆盖。订购药物治疗我的猫是一个完全奇怪的令人困惑的过程。我没有得到一个处方,我有优惠券使用他们的在线药房。兽医说,她只能批准我的订单,但我得到它在马克斯2天,根据她的同事。好酷。 Come home, fill out more online forms. Well turns out the only shipping you can choose is "Next Business Day PM" - ok kinda weird that's the ONLY option but great, I need this fast. Trying to add my phone number so it can text me updates on my order. But it's not being accepted due to a website error. Umm... ok.... Then it says create password for your account. I didn't know I had an account as I clicked check out as guest, but whatever. Clicked on Order status. It says 'waiting for approval'. Based on how the vet said it, orders will just be approved pretty fast. And Next Business Day shipping I was forced to pay for - means that I'll still get it next day. Right? Well... I decided to call and double check. This scam of a system implies that your order will be in transit for 1 day - but it can take a vet appearantly 1-2 days to approve your order. So.... that's at least 3 days. And what the vet said earlier was obviously not true. So not only do I not have prescription, because they convinced me to order from their scam pharmacy, I paid next day shipping, that I won't get, because it will take them 1-2 days to approve an order. AND it might take EXTRA time to process an order. So I paid $19.95 (there was no choice to not pay this) for a regular mail delivery. So yeah - STAY AWAY from here unless you like waiting or it's close to your house or you like giving a random pharmacy extra money. Can't wait to see when my cat's medication ACTUALLY arrives.

谢谢你照顾我们的小动物园! ! !

老狗,需要手术。他们做得很好,认为他有新的发现。他不得不放下大约一个月后。博士是很酷的,给了我一些和我哥们关闭的15年。他们用一些衷心的消息发给我一张卡片。个人风格真正意味着什么。只是好人。

希望他们成为新的兽医艾玛和布罗迪…

这个兽医诊所不是组织。我医生承诺代表有41美元信贷由于错误没有跟进。医生现在不工作,员工不知道。另外,上个月我的狗非常生病时,他们不能让他在当天或第二天。他们说要带他去地中海兽医,从不跟随了我和我的客户已经三年了。最重要的是,我们总是需要等待一段时间在一个小,闷热的房间。我需要一个兽医,我可以依靠,我不能指望这个。

员工很友好他们照顾我的2只狗没有投诉! ! ! !

的好地方,关心兽医和员工。我让他们照顾猫和狗。强烈推荐,注意他们做他们最好的价格但并不便宜。我发现他们是值得的。

德国乡村兽医医院是最好的。他们照顾我的两只狗喜欢自己。我的狗非常焦虑,与他和他们的工作。Covid期间,他们的做法已经安全、高效。

我没有什么,但伟大的事情在这里说我的经历!我的小狗在11月和我从来没有一只狗比一年年轻,所以所有的疫苗和过程是新的我。他们说我通过每个步骤和在每一个访问中,员工不可能是友好的!

我一直去那里一年多了,我的猫我花了超过2000美元的医学和兽医帐单流行袭来之时,她和我不允许去看兽医,甚至进入大楼,我被告知我的室内猫有狂犬病,州法律是总废话我和兽医检查董事会只是另一种方式为他们赚钱的兽医说之后,访问我的猫需要她牙齿清洁和心脏杂音我离开三个独立的消息兽医给我回个电话,跟我每次接待员说兽医又出城总BS至少如果你不打算跟我说话有礼貌告诉我,所以在阅读评论从另一个不满的客户,去相同的兽医,我把他们的建议去了e·利文斯顿大道兽医诊所证明她没有心杂音我也可以看到人的兽医和猜猜他回报我电话,关心我和我的宠物在这个城市我有发现,就像病人兽医不稀罕不浪费你的时间和金钱,去关心你和你的宠物的兽医