半岛动物转诊中心 约克城,北卡罗莱纳

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梅森肯尼

一年前

尽管我们兽医打电话提前安排我们的狗需要氧气隔夜诊所像我们突然来了尽管接待员说他们知道要来。我们的兽医已经转发所有相关医疗文档(3次/小时后我们的兽医)l。尽管如此我们仍骚扰走在门口签出来的宠物需要紧急护理尽管我们兽医说她需要的是隔夜监测和氧(被拒绝,直到她被自己的兽医检查)。此外,他们试图欺负我们x射线和验血结果已经做不到一个小时前,因为他们不知道如何打开一个3封电子邮件发送给他们(一个由美国)得到这个文档。3小时后,等我们被兽医迎宾终于开始告诉我们,仍有一个体面的机会来我们的宠物死亡,除非我们同意支付立即治疗。在检查该法案,其中包括抗生素的氧气和电池包括misc费发票上是500美元,之后问兽医,涵盖了所有治疗超出上市。这个治疗方法不需要你同意提供,除非它的要求,即使要求尽可能引用当被问及如果这是引用。晚上兽医绝对是现在的谈话,这个地方的唯一原因没有得到我们的1星,他早上提示,回答我们所有的问题这是一个可喜的变化的步伐。这不过是最后现场愉快的经验作为主治兽医应该检查后我们打电话提前一个小时试图绳子我们更多的x射线和血液中工作来确定一些狗呕吐的原因有但没有显示自从她早些时候到达。当我们拒绝兽医拖她的脚一个额外的小时收费我们看宠物治疗房间,她准备了一些非常基本的笔记医学需要和一些通用的谷歌搜索质量的描述她的疾病。这个地方是在采取尽可能多的钱从绝望的人们,睫毛膏作为一种服务。 If you have any other choice I would consider it before coming here.

莫妮卡玛丽

一年前

我理解是短的配备。我理解等。我的猫38小时入院,我一次也没有收到更新。我叫了几次,被告知“她是舒服的休息”我猫AMA检索,当检查要求一个分项账单,发现他们给她的三个药物包括严重疼痛杀手(她只进去恶心和呕吐)执行多个测试和x射线。从来没有结果。他们已经传真给我的兽医,我猜我会在早上。我必须预付定金2000美元只承认她。我永远不会回去。想象一下如果你的家人住院,他们所有的测试和药物和给你没有结果,没有更新超过38小时。

悉尼Sweat-Montoya

一年前

我们在昨晚11/17/21带我们的狗。我们在等待前一小时了。一个护士/科技吗?进来了几分钟后,她的历史和更多信息我们在这里的原因。医生技术离开后10分钟左右)。我们总共有五个小时。我认为有一些关键的情况下,在我们。贝拉并不是关键的所以我没有介意。他们让我保持在多久的事情将在下一步和当他们与贝拉我从未觉得他们冲去照顾别人。他们对待贝拉惊人的耐心和同情心。 She can be reactive to strangers touching her and was muzzled the whole time. They still baby talked her the whole time which sounds very small but more often than not people treat her less like a loved pet because she is muzzled. Everyone I spoke to was incredibly kind. I am on a pretty tight budget and told them upfront that well I want to do what is best for her I can’t afford $1000 vet bill. They came and approved everything they did and told me how much it would be upfront. They worked with me to get her more generic medicine and things I could get over the counter at a convenient store. If you are on a budget tell them upfront and they will do their best to work with you to stay within what you can afford. I’m so grateful that they were also so patient for this part of the process as I decided what we could afford and also what was in Bella‘s best interest. I know they have some bad reviews about rushing around and wait times and general emergency room complaints and I was a little bit nervous to bring Bella here. But they so obviously care about the animals they work with And provide high quality care.

天使Hogge(胡萝卜)

一年前

服务了,正在等待4到5小时。感觉就像我的狗受伤甚至不是紧急公元前她wantsnt出血无处不在。他们不能告诉我必须等多久他们就一直说我下一个,孩子叫我温房间已经准备好了,但我一直等待。不会回来

朱莉McKendree

一年前

客户服务是一个笑话。你的宠物更好的接近死亡,否则他们不会考虑考试。被告知只有1医生责任是正常的。移情是不见了。

沙奎尔·费尔顿

一年前

我走进一个剖腹产在女性法国斗牛犬. .走出四个死狗,我的狗绝育未经本人同意和极高的法案。

金伯利麦克朗

一年前

我们度假时,宠物成了重病。她转移到凌晨三点从动物急救中心。当我们赶到时,他们把宠物直接回来。她在医院花了4.5天。他们非常好给更新至少一天两次,他们允许我们每天去看她。她有6 - 7兽医照顾她。都是知识渊博的,关心,富有同情心,愿意回答我们的问题并准备/会面时叫我们除了1。他们能够稳定,让她通过一个危及生命的情况。即使是前台人员友好显示同情和关注。我很感谢找到好的急救护理而几个小时从家里和感激,所以他们能够拯救我们的女孩。

G灌浆

一年前

我们被告知我们不得不支付一半的法案之前,做任何我们的猫,然后我们可以做付款计划休息。我们放下2100美元3100美元的最终法案。我们去接他,并告诉我们不可能他直到全额买单!这个地方没有什么关心动物和一切钱!保持尽可能远从他们!

新浪海

一年前

请不要去这里! ! !他们是可怕的。他们只给了我两个选择,支付2000美元的手术或放下我的狗。我告诉他们我买不起这个手术,他们告诉我他们会打电话给动物控制我,一小时后动物控制出现了。我基本上是告知如果我负担不起手术,那么我需要放下我的狗,和那些只有两个选项。我强烈建议不会在这里,每一个人我说到这个地方已经通知我,相同的服务我的经验;或者如果你不支付手术,他们建议把你的动物。我去了另一个兽医,他们告诉我,这是可怕的这个地方给我这两个选项,我的狗没有安乐死的阶段。

金伯利张春

一年前

我没有什么但是好事要说帕洛阿尔托研究中心…我的经验在这里真是太棒了……我的3岁的小猫是在紧急情况下(阻塞),需要立即救生治疗……在字面上7的地方看不到我们这个地方了……他们非常忙但立即让我们…午夜在这家医院6天! ! !我们每天电话博士的,随时可以叫白天还是晚上,和某人说话,大部分时间他或她的博士…他们很能干,关心和同情……是的钱钱但不…像其他人一样,他们必须支付他们的账单和他们给你的宠物的护理是值得的……话虽这么说,在我看来他们是合理的…尤其是对他们所提供的照顾…我们不是在能源部决不但他们能够把我们和其他与我们合作。我会毫不犹豫地把我的猫在这里了!泰!

JACQUELIN YEDINAK

一年前

我的小猫玉城丹尼帕洛阿尔托研究中心非常!这是一个ER,所以等待时间很长,但值得护理的质量。员工很友好,专业,并确保我知道如何照顾我的宠物在放电。价格非常合理的服务我的宠物。帕洛阿尔托研究中心谢谢你照顾好我的小猫!

幻想曲刘易斯

一年前

到达那里大约30分&等待我的车真的4 1/2小时与我的约克夏时严重的呕吐甚至几乎无法移动或举起他的头非常弱。在下午大约4点去问多久的等待将是他们告诉我我有1人在我前面。我又在5:30左右检查等,然后告诉我后三个人之前,我就告诉我,我有1人在我面前小时前。字面上的每一个人之后我和带我和我的宠物在被推基本上是告诉他们更紧急比我生病的狗甚至不能接他的头这一次了。很差的客户服务。幸好我发现其他地方后及时把他整天在这里等待没有任何帮助。不建议。让我不要忘记提到我是唯一一个黑色的人进来,每个人都白立即与他们的宠物被看到。

莫丽斯雷特

2年前

我有一个紧急凌晨3点。我打电话,他们告诉我,只要我可以。他们非常富有同情心、乐于助人。她们照顾一切。他们给了我所有的时间我需要,我建议他们任何人在短时间内需要帮助。

安吉拉赢他

2年前

这个地方太可怕了!我们遇到的员工是不关心或善解人意。显然我们的狗没有任何类型的优先级。我们这里的12岁的牧羊人被他定期审查(Banfield宠物医院的宠物)脓肿的爪子是免费的出血。兽医说,这是感染,可能在骨不会做任何事情。在帕洛阿尔托研究中心等两个小时后我们被告知可能是三个小时。我们等了三个小时又问了一遍,如果他们知道多久的等待。我们被告知他们准备一个房间,我们是下一个。我们等了45分钟,仍然没有被放置在一个房间。当我问我不能给任何类型的等待时间。 I was only told the vet was in emergency surgery. I then explained we where to the point we could not wait much longer and asked if I could at least purchase an e-collar to stop our dog from licking the abscess all night until he could be seen. I was told they could not do that to go buy one from Petsmart... the same place that saw our dog over SEVEN hours prior and sent us here. I can not express in words how frustrated we were with place. We should have taken it as a sign when we saw another man clearly upset about how kind it was taking for his dog to be seen because he had also been there for hours. I can’t believe that between eight hours and two vets we got zero help for our beloved dog. Thanks for nothing, word of mouth is a powerful thing.

琥珀休斯

2年前

远离这个地方。去一个接近沃尔玛的必经之路。今天我来到旧,现在5:24pm和我仍然没有见过。我的狗是痛苦,医生告诉我,他可以等待,因为有更多的“关键”的宠物。他甚至没有见过我的狗看到他是多么关键。超级不顾别人的,我不相信这些人与我的宠物了。

詹妮弗·戈麦斯

2年前

我到达430,现在52当我打电话来询问我总是落后1人。缺乏沟通是非常令人沮丧。我可以呆在家里,我的猫在更舒适的地方,直到他们对她有时间。

凸轮摩尔

2年前

我叫我的狗有腹泻和血腥的凳子上。我来自的地区,他们关心的是获得一个打印之前看过照片的记录。我有部分记录的时间我拥有可用的狗但不是第一个3的增殖。如果我的兽医打开打印记录,我不会来一个昂贵的紧急审查。所以,显然,如果你发现一个受伤的动物或收养了一只流浪,不要在这里。他们需要完整的审核记录。

斯蒂芬妮Forshey

2年前

没有一个工作人员戴着一个面具。这应该是第一个迹象这个业务是可怕的。前台工作人员非常轻率与宠物主人可以理解的担心。可怕的经验,最终离开因为我不相信他们照顾我的猫。我被告知“试试其他地方“当表达担忧我的猫和我一直等待多长时间(超过5小时)不来这里,如果你爱你的宠物!还有许多其他的24小时宠物的地方,请使用他们

雪莉Sickler-Jimmison

2年前

我不会带我的宝贝在这里了。这里的人我绝对不会引用。星期一,2月1日。在调查表。我把我的宝贝朋友因为他的双腿颤抖,而他躺下来。我以为恶梦,但开着他的眼睛再次发生这样的情况。我想也许他是出现癫痫发作的现象,当然,我很担心。我来到这里一个一页剪贴板问什么关于他的“多”!它提到的费用为400美元至600美元,或300美元到500美元。2不同的服务我不完全理解。 I believe one fee was for CPR, if Buddy should need CPR. okay? Unless CPR was given in front of me, How would I know whether you gave my Buddy CPR or not? I believe another fee was to help make him comfortable as we arrived? Comfortable? He was jumping around and didn't look uncomfortable to me? I think I was the one that was uncomfortable. Again, I was explained nothing, just handed a clipboard. Honestly, I was nervous and afraid, because I didn't know what was going on with Buddy and his shaking. In shock from this one page clipboard full of these enormous fees, etc. I stated "oh my God I don't have this kind of money, right now" I don't know the girls name who said to me "do you at least have the $100 for the dog to be seen" She didn't ask his name or look on the paper to address him by his name. SMH I can't even tell you anyone's name there because I wasn't greeted properly and wasn't introduced to anyone. They took Buddy in the back right away, and came out of room 4 with him all to tell me, that we could wait in there? Hmmmm??? I didn't understand that, at all. That seemed odd, and a bit weird. We waited in there a little until the girl came in for the one page clipboard, that we were initially greeted with. I asked her "do you want any info about my dog" She said someone else would be in to do that. So again we waited some more. Buddy is very important to our family. He is not a pet, he is my boy. He is my daughter's bff and her registered emotional support animal. I'm sure everyone feels the same as I do about their babies, so this place needs to do better. As I stated I initially brought him in because of his shaking, nothing more, but that night he threw up? Weird, no? Only ... because Buddy is my daughter's pup, I let her call it. When she said "Mommy let's please leave here these people are unkind and are worried about money only" So we did just that. I took him off his normal diet, as my "late mom" did when I was young, if our dogs were acting unlike "themselves" and did her home-made thing. He seems to be doing great now. Please watch closely, at everything that's done here OR anywhere to your babies. Pandemic or not! I do see some good reviews, they may be from people who probably have the money to pay the outrageous fees this place requests. But I feel people who do not have the money to pay these fees are and will be treated differently. I get that a place can get busy, but if you are understaffed and don't have anyone to greet your patients in a more dignified, sensitive, and caring manner, maybe you should hire more staff. Yes, more staff for that position only. Lord knows you make enough money there to do so, I'm sure of it.

没有OfURbusiness

2年前

在紧急。友好的和专业的工作人员。他们不收取我(不是所有关于钱!),因为我的狗是好的。

黛安•沃克

2年前

我想感谢员工为他们做的一切当我的宝贝饼干走进痛苦,从第一个电话做什么我知道她是在可靠的人手中。他们做了一个很棒的工作,来安慰我的家人,不幸的是饼干过了彩虹桥上骑到医院他们如此甜美,善解江南娱乐主页人意,我的悲伤,同情卡我将非常感谢,我收到了她仍然是一个不太好的一天,当我打开邮件看到了同情牌签署的员工给我安慰。饼干一个充满爱心和忠诚的伙伴已经13年,我想念她,但是每次我回想起那一天,我很高兴有这样一个关心和支持团队。谢谢大家

艾丽卡blye

2年前

绝对可怕的,迫使我们等待近5小时兽医看看我们的宠物,迫使我们呆在车里,而其他几个人(谁是白人,而我的家人是黑色的)我们可以来来去去。他们很谦逊的问我们多久我们将不得不等待,告诉他们,我们关心宠物的健康。永远不会回来,不要把你的宠物在这里如果你真的爱他们。

Erika Rinehimer

2年前

我不能说足够伟大的事情关于这个设施。从我和我的小狗走在他们有帮助。我的小狗受伤了,他们让我们快速查阅和同一天手术。博士戴斯勒超级专业,回答我所有的问题。不像很多其他的医生在他之前我经历似乎他真的关心我的小狗,我永远感谢他和他的员工有惊人的沟通技巧和让我更新的整个过程。谢谢戴斯勒博士和阔步动物转诊中心的工作人员,我和我的小狗非常感谢你们所有的人。如果你有紧急情况或你的宠物需要一些医疗我强烈reccommend你来这里。:)

希瑟·E

2年前

他们擅自安乐死宠物的宠物主人,没有责任的情况和处理情况高度反常的举动。如果你爱你的宠物不把它这个地方。

j . De Champern

2年前

不相信这些人与你的宠物。他们只关心钱。他们规定我的狗药物对她知道危险品种刚从辉瑞得到放松。她第二天早上去世了。窒息的气道肿胀关闭从药物我们冲她紧急兽医,她的名字是斯佳丽,她只有3岁。当我打电话说话与业主(杜丝勒博士)他承认这是错误的药物品种。,他被她的医生而不是沃森(我甚至不会授以荣誉博士头衔)他不会有地中海的规定。但是,当我指出,医疗问题是非法的在几个州和制造需要兽医通知之前的宠物主人给它。他只是否认说,“好吧,这是弗吉尼亚州法律所以我不欠你一个解释”。至少我多次尝试退款的过程中,我虽然只有公平的意义上,他们确实杀死了我的狗。每次他们拒绝,再次声明的地中海,在那个时候,维吉尼亚州的合法使用。 Even though they ignored the manufactures requirements, legally speaking they didn't owe me anything and felt that they had a right to keep the payment sense the procedure had been completed. The behavior of the so called doctors at this place was beyond horrible. Even when we first called Watson about it, she had already heard from the receptionist and got on the phone and immediately started screaming and cursing at my wife before I could get a sentence out. Watson even tried to get the emergency vet to falsify the documents on Scarlett's cause of death. Luckily the emergency doctor wouldn't do it but that may be because I had already obtained copies and changing it after that would make them look even more guilty. Then Dressler told me there was no way for me to prove anything because I would have had to send her body to a university in NC and it was already to late to do that. And even if they had properly informed me of what I should do, the autopsy would have a hard time "pinning" it on them due to the time it would have taken just to get to her case. It's like they've done this to people before and learned the tricks to avoid responsibility for their negligence. I'm sure PARC will attempt to deny my claims and say I'm lying. But before you do, just keep in mind that I recorded every single conversation with Dressler and Watson and still have them saved on my desktop. When I told Dressler this, played a clip of one of the conversations and told him that he had been and was being recorded at that time. His response was, "So what, you can't use that in court anyway". I corrected him on that and let him know that VA is a 1 party consent state for recordings and I knew I had missed my chance to sue. His response to that was to hang up on me and refuse my calls. I just wish I had been using Google reviews at the time this happened. If I had then over the last few years I could have possibly saved some people from what I went through. Once again, these so called doctors are only in it for the money, they made that grossly obvious with their behavior in this case.

凯瑟琳•沃特金斯

2年前

把我的狗,被告知这是一个半小时等待。没有问题。但6小时后,仍然等待。没有电话。

Kiym病房

2年前

后她决定,尽管几率并不好,试一试,我的女儿宝拉等了一整天,数以千计的等待,虽然没有做过艾美奖除了测试和氧气。是的,我花了时间,我不仅听到她的身边。

阿希利蓝

2年前

有相当恐慌我8岁的哈士奇,我主要审查没有走ins,提到我这紧急审查和他们很神奇的。解释清楚专业的所做的每件事,非常照顾我的孩子。他们把大量的预防措施和我们中间的一个大流行,让我安心,让我专注于我的皮毛的婴儿。

葆拉·沃德

2年前

如果我能我会给消极的星星。我走进他们的急救中心和我弱,几乎没有响应,昏睡的狗在早晨七点半。她不能行走,黄疸,但我想这不是引起人们的关注,因为它只花了一个多小时助理检查她的要害,然后小时完成血液测试,即便如此,我得到了最小信息测试他们跑。我从不拒绝任何对我的狗。我特别要求他们让她液体,被告知没有。他们推荐的专业超声波由于质量和低红细胞计数,但同时我的狗没有液体,没有止痛药和建议安乐死。再一次,她从未提供这些东西,我没有拒绝他们。获得与专家花了几个小时时间。他终于做了一个超声波。此时我并不满意我的狗照顾bc她下降,实际上什么也没为她做直接但是,正如我在寻找另一个地方的助理走了进来,方便告诉我她已经把我和医生谈话时,我可能会杀死她如果我搬到其他地方。 So despite my dog's incredibly low RBC count from the 10am blood test, new change in status and hours of having nothing done for her, she didn't have a thing done for her all day other than be put in a cage. She didn't start a blood transfusion until 5pm. She then started to show signs of organ failure. Maybe her sitting around all day having no real treatment or sense of urgency for her care could have contributed to that. I took her home rather than leave her there. All in all for no real direct care and a 15 hour day, I paid $2,000 for a blood test, x-ray, ultrasound and 1 bag of blood transfusion. Guess since I was paying the assistants by the hour they wanted to elongate her stay. The ONLY person there that I can say helped me was nurse Kami. She was phenomenal. I highly recommend saving your pets life and taking them to Blue pearl in Greenbrier. I arrived there the next day and within 45 minutes had a full break down of her condition and a new blood test done. The people at PARC cost my dog critical hours of her life and I'm forever remorseful that I ever took her here.

雷蒙德Berndt

2年前

我带我的宝贝Khalo在昨天他某种事件如中风或一些这样的和被告知他有许多群众的照片和他的预后很差,我觉得我被告知需要花费2000至3000美元进一步运行测试和他可能不让它通过测试和感觉我被逼让他去自己的兽医在林地兽医医院昨天没有可用的医生,不会评论贬低我的宝贝是否正确的事情。我很伤心,我失去了我的Khalo aledged大量可能的癌症和觉得我应该得到第二意见。员工非常好,只是觉得我是没得选表示慰问我亏本,将寻找一个新的兽医我其他婴儿。

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半岛动物转诊中心,北卡罗莱纳,约克城

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