木兰动物医院 在北卡罗来纳州的罗利

非常礼貌的前台和有帮助的。医生乔恩很热情的,知识渊博的和富有同情心的关于他的病人。非常好的价格相比。我肯定会推荐

价格合理。我的家人已经使用他们自从搬到罗利。

我爱木兰动物医院!自2011年以来我一直在使用木兰,他们是最好的兽医在罗利。我有7 furbabies和他们给伟大的、负担得起的治疗。他们也接受SPCA切除卵巢和中性代金券(大多数兽医不)所以你可以让你的宠物固定在一个合理的价格远远超过其他兽医医院。Jr . Jon没有永远的关心你的宠物和你的钱。我已经从体检到手术主要集中在这里,和他们的价格总是非常合理,他们从不推动你去做你的宠物不需要程序。我不再住在罗利但我仍然开车40分钟到这里,我就不相信我的宠物。我强烈推荐!

员工很友好,兽医很博学。

我的家人多年来一直来这里。博士乔恩和员工总是愉快而有益的。不能要求一个更好的兽医或员工

约翰博士是关怀、专业和专注。

你的计划比动物的需求更重要。你不能接受建设性的批评。你被拒绝疏忽我的狗他的任命。你不准备见客户。你非常混乱。我离开我的房子,这样我就可以检查在我的预约时间前15分钟。我迟到了7分钟由于罗利流量。这是完全超出了我的控制。已经强调,我们走进建筑,被告知要等在签到表。等待后,一位女士带我的狗的体重。 Then she asked if I had the dogs vet records.I produced them and I told her they were faxed over as well , maybe she could check.?She said well you have to reschedule because I don't have time to put the information in the computer. This should have already been done. I explained that my dog really needed to see a vet. I went on to say that I was a professional and I couldn't help that we were late. I was pleading at this point.The office manager looked at my dog, said we could wait for 1 hour and get the 4:30 appointment. I said yes I will wait. I found someone's Vic card in the waiting area, so trying to do the right thing, I returned it at the desk. Asking to place this in the lost and found. After this, I turned my chair so I could watch TV. Then the office manager came over to me in a huff and said she was refunding my money. I asked why, we are willing to wait? There was no reason given. She told me to take my dog and go someplace else. My poor dog needed to be seen so I asked her are you a vet? She said no she was the office manager. I thought how did she know the medical conditions of my dog and what he needed? I was never intentionally rude to anyone at that office. I was an advocate for my dog.I was not given any explanation why we were being dismissed, just told to leave and I left in tears. This was negligence, possibly criminal. My dog was seen by a compassionate office at another location. He was diagnosed with terminal cancer.,and has a few weeks to live. A vet at that practice was informed of the office manager's behavior and treatment of a potential client and her dying dog. Also when I made the appointment I was not informed of any online forms to fill out. You need to be able to take constructive criticism. Your schedule should never be your top priority. If returning lost property upset the management, or turning my chair to watch TV while I waited upset the office management, then they need a new team up front. As a professional you take the time listen with empathy and understanding. You assist and realize that no one is not trying to upset anyone . they're trying to get help because they are advocating for themselves or a loved one. What we were going through.was heart breaking. there was a no empathy or caring. I will never go back there again. I sincerely hope that whomever owns this practice will revisit ithe incident with the staff and problem solve how they could have handled this differently. They need educated so they do not handle your customers in this manner.They should not be fueling their egos.

医生和工作人员都非常专业,非常富有同情心的帮助我解决一个困难的问题。我肯定会推荐木兰动物医院。

他们是惊人的和友好的! !每个人都是爱宠物专业! ! !绝对推荐! ! !

伟大的员工米洛的体贴入微,是这样一个伟大的价格和处方办公室访问。

上周末我的小狗伤了她的腿,我联系了木兰周一9/20留言,看看她能看到。我庆幸的是接到一个电话,挤在同一天appt 3:40pm。在检查等待时间比平时长一倍到医院由于短的员工。然而,约翰博士曾经见过迅速评估她的问题,再次感谢他能够挤她第二天手术由于背伤腿。博士约翰叫我那天下午晚些时候,以确保我的小女孩通过手术做得很好,想让她需要住院观察一晚如此年轻和小约克夏,我可以接她第二天的结束。我非常感谢约翰博士以及我看到Vargas博士之前也总是接收顶级服务。从前台获得同样好的客户服务是良好的实践同样重要,我不幸的是经验丰富的沟通挑战这一次手术下降,在前一时期没有经验,我希望会好转的。江南娱乐主页

都是愉快的经历为我的首都!

我们已经把动物木兰多年。Jon博士和员工是很了不起的

我给这个地方两颗恒星的唯一原因是因为兽医知识和熟练。在专业方面,我一直非常失望。打电话,得到的人几乎是不可能的,如果你去接你的狗你要等待30 +分钟或者更多。他们也不返回电话或让你放心当你想打电话去更新你的动物,我的狗最近做了手术,他们从不叫让我知道去接我的狗…抱起他10分钟前关闭,因为他们缺乏沟通。以及最近,我进了工厂咨询关于我的狗,当然没有人可用,所以前台的人向我保证,一个医生会给我打电话回来,再一次,让我惊讶的是,他们没有。也,我觉得他们从来没有真正花时间检查我的狗作为一个整体…例如,他最近被阉割,我问过几次关于他们看着他的牙齿…他们说他是一个小狗,不要担心…认为这是奇怪他有那么多的牙齿,所以我去拿第二个意见…却发现他们可以把在中性,这样他就不会再做麻醉。现在,我的孩子已经接受一个单独的手术,我需要支付额外的服务,因为他们缺乏法律顾问。这少一点是关于电话接听和更多关于整个缺乏沟通。是的,对不起,但我不向任何人推荐这个地方。

约翰博士和他的家人和员工是美妙的❤

我爱博士乔恩。可悲的是,你只能看到他现在如果你的宠物生病或受伤。除了常规的拍摄他们现在需要年度健康检查。昂贵的三只狗。它不再是值得的25分钟车程。

这个地方是太棒了!我叫他们来获得预约我的皮毛的婴儿。我的猫有一些过敏反应在他的皮肤上。这是痛,看起来太可怕了!他们给了我一个约会,整个体验很棒!工作人员热情友好,医生很博学和彻底,这个地方很干净,而且价格就不能打!访问我的意思是,,考试、治疗和药物的成本不到100美元。我期待它花费更多!我很惊喜,至少可以这么说。它还靠近我的房子。 I plan on using this place for continued care for my pet. I not only give them two thumbs up, but I highly recommend coming here for your pets needs.

叫2天inrow离开消息在一个叫我回去

卵巢切除我的小猫,不到一个星期后,她有一个内部感染切除卵巢,他们收取我185美元的x射线抗生素和止痛药。认为可能因为他们做了切除卵巢会减少休息他们可能引起感染。? ? ? ?

最好的兽医罗利……手下来! ! !谢谢你的神奇保健显示我的小狗在她与癌症抗争? ? ? ?非常博学的医生和比其他人更便宜。

哦什么?我在保持10分钟,然后一个人拿起让我知道我要被搁置了。我觉得我打电话车管所,机器人直接调用?对于一个兽医办公室吗?如果你想使它困难的客户联系到你,把你的价格在网站上。我没有时间。

兽医是惊人的他们照顾好动物。但运转发生在过去的几年里他们没有所有权操作知识。借口似乎是他们最擅长的业务运行。后联系他们关于我生病的狗,然后被搁置连续30分钟我决定得到一个新的审查。

木兰动物医院是最好的兽医医院罗利数控。他们照顾我的动物自2002年到2021年。Jon博士是一个奇妙的人。

约翰是这样好的博士和一位才华横溢的医生。他救了我的狗,给她更多的时间生活。我不相信很多人尤其是我的动物,但他是一个你可以信赖的人。员工是伟大的,尤其是木材。她借给我汽油钱回家因为我忘了我的钱包由于紧急冲在一天和我的狗。罗利最好的价格与优质的服务。他们难以置信的便宜比其他人。许多兽医在一天和木兰绝对是我最喜欢的原因有很多。强烈推荐。

专业,良好的沟通和他们提供优秀的照顾我的狗,紫色。

我一般不发表评论,但是这个可怕的经验权证负面评论。今天我带我的狗去木兰,他看到了在紧急情况下。我的狗不是很好,很焦虑,在2个小时40分钟,我们叫等待。他从未咄咄逼人,他仅仅是一个焦虑的魏玛猎狗。一旦兽医博士(长)来考试,他花了大部分的时间责骂我溺爱我的狗,他叫,告诉我,我只是让事情变得更糟。我问他是否可以看到和治疗我的狗的呕吐和腹泻,我带他,不要提供任何行为技巧,这不是时间和地点。然后他回应说“耶稣”他走出房间。如果再我的狗需要紧急服务,我将前往地球的另一端在我回来之前木兰。

一个有经验的兽医人员,长期核心人员。他们负担得起(医疗费用的口径),对我最重要的是,他们仍然非常喜欢动物。我看到我的兽医哭我们发送一个我们的彩虹桥。

我相信工作人员和医生。我一直会在这里相当多的时光,总是向朋友推荐这个地方。约翰是惊人的和杰克博士同意!

服务糟透了。当我的丈夫和我的狗在那里预定的他们甚至不知道我是谁谈论,或者她在那里。她被安排在一个过程,他们从来没有真正将她所以她最终不得不过夜第二天完成。她要做午餐时间或清晨,调用后12检查他们说会回电话,她在后面被照顾的感觉。叫回来330,她仍然没有过程,因为机器的问题。7点钟终于接到一个电话,她做的,现在我们8点45分钟,他们接近生活,所以我们要急于去找她,因为他们无法更新我们当天早些时候。终于她,他们让我丈夫带她和说,他不欠任何东西,他告诉他们我们没有付,叫我们如果我们最终由于一些,因为我们知道成本是什么,没有提前支付。我呼吁三周多次让她测试结果,他们不停地说他们会回电话,从来没有。我一直告诉他们我知道我欠的钱,因为我们从来没有支付当我们离开,从未接到电话的第二天早上。他们不会把我的卡号,因为他们不停地说我不欠任何东西,但是我知道我所做的。 Then I was told the vet sent them to my vet, but when I called my vet they never received them. The 4th time I called the guy told me they weren’t sent to my vet because I didn’t pay. I told him I had my card in my hand, he then took my info, I paid (my full bill) and then my dogs results were sent to my vet! He told me that there was a note on my account to have me pay and he’s not sure why no one I talked to would take my info. He also said he wasn’t sure why they wouldn’t let me know that’s why there was a hold up. Even though I told everyone I spoke to the three times prior I needed to pay yet and if that was the reason why my vet didn’t receive the results I would pay. They just kept saying I didn’t owe anything. My dog is sick and it took 3 weeks for her results to get to my vet because of the miscommunication with the employees within this vet. I do not recommend going to this vet ever! They will put you on hold and answer the phone multiple times just to put you on hold again. Your appointment will be messed up. They tried to charge me for stuff they had on record of my dog. Her shots were all up to date because we have been going to vets weekly for testing and I had all her shot records with dates but they tried to tell me she was out of date and that’s why her appointment couldn’t have been done that day it was scheduled. I highly recommend you saving yourself some time and stress and going to any other vet. I have had great luck at pet sound animal hospital if you need a recommendation.

这是我第一次访问,这是令人兴奋的,你可以告诉他们在同一位置很长一段时间,但这并不能发挥作用。它是干净的,我认为这是很重要的,因为这需要大量的工作,你可以告诉他们留下来。在那里一会儿后我意识到,不管所有的纸飞和手机响个不停,女孩们在前台工作油的机器吗? ? ? ?。他们似乎永远不会失去耐心,他们只是如此甜美。所有其他的人我看到也有好和友好。最重要的是,我真的很喜欢兽医!图,? ? ? ?。总的来说这真的是一个很好的经验。希望我的后续的访问将是愉快而成功的。注:价格很公平。