猫杜伦大学医院和教堂山 北卡罗来纳州达勒姆

喜欢这个做法Theresa前台兽医技术和兽医。爱的照顾我们的猫是如此明显,和整个团队一直适应re:安排预约和处理我们的焦虑和老猫。谢谢你！

五颗星甚至不开始描述猫医院有多好。我们这里的猫11年前自从我们搬到这里和他们精彩的在各方面照顾他们。这包括许多定期检查以及一些不寻常的东西,如髋部骨折和接下来的康复,和后来复杂拔牙。如果你正在寻找你的猫的兽医,这就是你要去的地方。

瑞秋·戴维斯标记结果纸,我有限的英语说话。只是因为我知道我的宝贝越来越拒绝她的建议并不意味着我说英语有困难。我不是白色的,所以我希望注意是一个错误,而不是故意的。

我一无所有但是好经验这个兽医医院。我建议。

我们已经把咱们家咪咪猫医院超过12年,和我们爱的人这么多。在那时,他们帮助我们很多,包括两位上了年纪的猫和临终关怀拯救另一个紧急手术。年代博士呆到10点来拯救我们的孩子。她是一个很好的兽医,非常熟练,知识渊博的,善良,和耐心。伟大的解释我们可以理解。兽医技术和办公室工作人员总是很有帮助。我不能建议猫医院高度不够。

我不推荐这个地方足够了。爱德华兹博士是惊人的和善良的。她真正爱的动物。我不得不做出一个困难的决定把我的猫睡觉,她非常支持,甚至发出了一个非常体贴和真诚的卡片。

优秀的护理,信息的共享。友好积极的员工。我的猫喜欢他们!

他们有一个非常博学和关怀员工!猫医院提供了主要照顾我所有的猫,年龄从小猫超级高级的。我也使用他们的登机服务的城镇和感觉舒适的知道我的婴儿是在伟大的手中!谢谢你！

他们是绝对惊人!价格合理的访问,最重要的是,有同情心。我们的小猫回到她生气蓬勃的自我。非常感谢你所做的一切! !

更新后主人回答:任命我妻子的名字是艾丽莎p为第一次访问预约大约3周前。打发他们所需的所有文件,回答了所有的问题。确认约会的前一天。当到达我的830我任命没有人打开了门。打电话给前台,告知我应该打电话在我的约会。没有人说任何关于这个计划或确诊的时候约会。所以在830年我前台告诉我另一个30 - 45分钟等待技术员出来把我的小猫。前台:你不能依靠你的客户读心术技能或水晶球的功能。非常可怜的客户服务!

我预约了第一次物理一个月前我的小猫。我已经回答了所有的问题,打发他们所有先前的审查文档。却没人告诉我我必须叫他们从一个停车场,再回答所有的问题,等待30 - 40分钟,直到我的小猫会终于看到了。如果你在特定的时间安排预约你希望在那个时候。当前的流行不是一个可怜的客户服务的借口。员工是不专业,客户服务的质量是极低的。我不会建议他们给任何人。

兽医:没有问题多年来一直…然而综述低由于与接待员今天,可怜的客户服务电话(因为只有一两句话)不敏感言论。更新:跟进好客户服务兽医的电话。改进的审查!

我们已经把我们的猫在这里好几年了,并不能说足够好的东西猫医院。工作人员和兽医非常友好、细心,我们总觉得他们真正关心的福祉我们的外汇储备。Szymkowski博士是好极了!

jan2020 26日- - -对你的回答:谢谢你让我纠正你如果你错了…我会接受你的邀请,你仍然有一些细节很不正确的。我使用了一些丰富多彩的语言,是的,我做到了。为什么?这是因为最后一小时我已经给定的多个故事,所有的走回来,没有人给我一个直接的答案。我第一次被告知应用程序,因为我的动物有跳蚤。这是完全由谁说“组成”。当我质疑,那么故事改变了。然后再次改变,然后再次。我最关心的是安全的我的动物,我留在你的关心。 When I realized that I was being lied to (that's the same as making up stories and excuses that are baseless and untrue) I got a little irritated. Especially when the "vet" continues to bicycle around taking any responsibility for what happened. Second, your assertion that the second application was "harmless" was countered by a conversation that I had with another local vet. In fact, do you even know what I administered to my animal as flea prevention prior to bringing her in? Nope, and you didn't care to ask. (It wasn't Advantage Multi.) Without that knowledge you would have no idea what interactions could or couldn't occur. The other vet, based on actual facts and knowledge, said that there very well could be an adverse reaction and the I should monitor for 24 hours. Third, I kept asking to speak to someone actually involved in the care of our animal. Obviously, way too much of an ask. Rather, a bunch of folks that had no idea what went on were piecing together stories to try to placate me. So yes... I used colorful language because I was concerned about: - the safety of my animal (which you kept minimizing) - being lied to multiple times (yeah, that gets me mad) - and you taking zero responsibility or accountability for what happened (but thank you for doing so today in your response.) I will take this opportunity to apologize for my language. In hindsight it was not respectful. I was quite frustrated by the entire ordeal that could have been completely prevented by and honest conversation by you/your employees at the beginning... rather that falsehoods and misleading excuses. I do appreciate your response taking responsibility for the mix-up. My wife was in fact just bringing in medicines that were too small a dose (under 5 pounds) for our animals as we wanted to donate it rather than throw it away. (We actually brought in a dose of Revolution and a dose of Advantage Multi.) At that time, she indicated that our animal just had preventative treatment a few days before. I understand the misunderstanding. I just wish that could have been communicated from the beginning yesterday rather than the long path it took to get there. (Yet again, that's why I wanted to speak with someone actually involved in the care that would know... rather than play the guessing game.) Anyway, even though you didn't care to ask in your response, our animal seems to be doing OK today and healing well from her procedure. Original Post: Unfortunately, you can not trust the reviews on this site. We had specific questions and concerns regarding how and why our animal was treated and cared for under their care. When we asked, the staff who were not involved in the treatment of our animal actually made up reasons and details. When confronted with this, the story changed.... again, and again. Never once did we get a straight answer let alone the truth. They were quick to note that "what happened doesn't matter as it will have no adverse effect" however, when another vet at another clinic was consulted this also turned out not to be true. The only thing this vet seems good at is collecting fees. Their customer service is literally non-existent. And the vet, at least the one fielding my questions today, was inept at best. If you care about your animal... spend a little extra and go to a quality vet. Again, beware of the positive reviews.

我知道我甜蜜的猫会很好的照顾我们每次去访问,无论是常规体检或更严重。医生和员工有耐心、专业、非常善良。我推荐这只猫杜伦大学和医院教堂山每一只猫主人我知道!

我同意以下评审1000%,我的妻子离开,但我想添加这个。我认为这个供应商严重缺乏基本的客户技巧和机智。我被指控离开不支付的发票上注意签署的所有者。这表明他们没有花任何时间来调查我们的纠纷,那天因为我甚至不是(我的妻子)。我们也有收据显示我们支付这个药物。我们宣传两次错误的药物。一个简单的回顾他们的记录可以解决这个问题。他们让一个微不足道的法案不到20.00美元升级这一点更能说明问题。基本的沟通很长一段路,那么组织。如果他们能忽视这种级别的细节,他们忽略其他细节是什么? Our cats are beloved members of our family. I don’t want my cats in the care of a practice that misses details. Would you? It should be a stress free experience, and this did not feel as such. Furthermore, it was a hassle trying to leave this practice. I felt they were being vindictive towards us, which was unwarranted since their unprofessionalism was why we left in the first place. Their “below response” to my wife’s review shows how out of touch and disorganized they are since they are still FASLEY accusing of us of owing a balance. Also, my wife asked for the owners contact information to straighten this out and offered to show the receipt of where this was paid for. We received NO response other than the insulting note from the owner. Now, the owner suddenly wants to go over this with us. Can they even get their story straight? Personally, I am so over this practice. Even though I felt that it was a headache leaving this practice, I am glad to be done within them. In my opinion, I would not recommend this practice. I don’t usually write reviews, but I am making a BIG exception here.

他们照顾好我们的猫科动物霸主。

我评级业务1星,因为我可以率是最低的。在我看来,这个业务是杂乱无章的,不专业,小。第一年,事情进行得很顺利,但事情很快就离开,当我要求写一个昂贵的药物治疗的处方来代替购买的实践。根据医生和前台之间的谈话我无意中听到,很明显他们不满意请求。谈话我听到觉得很不舒服,我认为不合适。在这一点上,我开始积极寻找另一个兽医。快进几个月后,我发现了一个新的医疗记录的审查,并要求他们。我被告知他们正在等待医生的批准。2周后没有得到一个答案,我变得沮丧。接待员告诉我,他们可能会持续数周,这是一个常见的抱怨。 My new vet was also frustrated and given a hard time as well. After some push back, I finally got the records and was given a lame excuse of the doctor being on vacation but she "made" time to give me the records. First off this is inexcusable that this would take this long, and Cat Hospital don't act like you are doing me a favor by giving me records that I am legally entitled to. After all of this, the tipping point was when they accused us of owing them $15.06 for a medication that I had already paid for. I promptly emailed them to let them know that I had documentation showing this was paid and that I would go over this with the owner. Several weeks went by before I received a letter in the mail stating that my spouse left before paying for said medication( I was in the office that day, not my spouse), and it was signed by the owner. I called and let them know the error of their ways, and they said they were going to adjust it off, again, like they were doing me a favor. The receptionist had all kinds of excuses, but I checked her by calling them out on their foolishness. Had they bothered to do any type of research, it was obvious that I was double billed. Yet, I get this accusatory note of my "spouse" walking out without paying. Again, clearly the owner failed to do her research, because everything in her accusatory note was WRONG!!! In my opinion, I would strongly advise against using this practice, way too much drama. LOOK: AT THE BELOW RESPONSE FROM THE PROVIDER: Notice they have taken ZERO accountability for their error. Again, lack of research and oversite on their part. I was double billed AND I do NOT have an outstanding balance. Notice, how they glossed over the accusatory note of my spouse walking out without paying. Nor did I receive ANY mailing other than the insulting and accusatory letter from this provider. My advice to this provider is to cease and desist these fallacies, because I have documentation that will 100% dispute what they are saying. They also may want to review the laws in our state of posting items on the web that are not true. Note: If any portion of this review is disputed. I have receipts to back it up!!! I have zero patience for any more of their tom foolery.

的好地方,非常关心员工,我爱他们的猫送给别人收养

我很感谢已经发现了另外一个地方,真正关心他们照顾的动物。他们对待我的猫咪们关心和爱每一次我们参加体检。编辑:更新这评论说猫医院仍然是最好的。多年来,我依赖他们的两只猫,他们总是那么善良和关怀。一次特别引人注目:我的老猫,哈利,在一个周末,不得不紧急被送往另一个紧急审查。我们以为我们要失去他,我非常心烦意乱的。在接下来的星期一,我叫猫医院告知发生了什么事,得到事故后与哈利的比赛计划正常医生。当我打电话,Edwards-Seal博士已经回顾了整个案件由紧急诊所(转发)和准备谈论它,我们要如何得到哈利通过一切。我很感谢她,瞬间让我觉得有人关心,要尽一切可能让哈利和我们在一起。那是六个月前,哈利还在这里,一如既往的正常。 I absolutely adore these people, and I've never felt anything but warmth and care from them when it came to dealing with my cats. I am getting ready to move across the country, and I am almost certain I will not find their equal where I end up.

我不会把我的小猫。爱德华兹博士知道她的东西,不会放弃寻找解决困扰你甜蜜的婴儿。这里的工作人员非常敏感,我们如何看待我们的宠物,我很欣赏。他们预先选择,不会让你通过不必要的测试时,很明显没有希望,用一个我自己的一样。

超级交际,深思熟虑的猫照顾紧急情况和每一天。我已经把我的小猫Szymkowski博士六年了。她帮助我照顾我的老年朋友,给他们一个好的晚年的生活质量。我非常感谢博士Szymkowski列出了所有的治疗方案,从观察和等待前沿疗法ncstate兽医学院。我总觉得她给我信息和空间来决定适合我的猫的气质和对我的财务状况。现在我有3个年轻人(2和1是我领养的,收养我吗?吗?吗?吗?吗?吗?吗?吗?♀️),和他们的健康归功于良好的护理和建议得到猫医院。

虽然我的猫最近收到完全有能力照顾猫医院,我是不满意的评论由美国博士的过程中我们的谈话。顺便,我向她提到我们目前有三个猫(总是有两个,之前),很大程度上是因为“我们最后两只猫是一个与我的女儿妥协,避免把其他的宠物带回家,她想要“。美国博士看着我,回答说,“你知道,说“不”是一个重要的育儿使用。”I was pretty startled by that comment. Excuse me?!? I don't recall asking for her opinion about my parenting, nor do I think it's an appropriate thing for a veterinarian to offer. In addition to that, Dr. S. also recommended euthanasia for my 15 year old cat who has peed inappropriately in the house for a while now, after I told her I was feeling really discouraged and was considering letting him go outside as one possible solution. She told me point blank that it would be highly irresponsible to allow him to go outside (because of his age and the possible dangers that might befall him) and that instead, ",...if you can't deal with it anymore, you should euthanize him." Wow.

爱德华兹博士和员工:琥珀,特蕾莎,一个年轻人的名字我不学习是在最糟糕的情况下如此美妙。亲爱的朋友,偷了lg、不实用的肿瘤。&不有好的日子了。我18 y / o需要Edwars博士的顾问指导她完成的决定使安乐死我们的朋友。,他们把所有的时间和智慧来看到我们通过这个。谢谢你如此这么多? ? ? ?无论是生活或死亡,或简单的饮食变化,这些人统治海飞丝上面休息。? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ?

绝对美妙的经验与工作人员和医生。我读的一些负面评论,不得不说我经历过的挫折,在这些评论。1。设备是干净的。2。定价是前期与零增销(我走在面对销售策略关于我的亲人的健康)。3所示。令人印象深刻的缝合我的猫爪子(医生精确和高技术-缝合是一门艺术,兽医掌握了)。4所示。大房间欢迎他们去超越让你感觉舒适。 The focus here is cats. If you need medical care for your feline friend, this hospital is top notch. Thank you!

救了我的猫。我带我的猫去另一个兽医,看着它们慢慢地恶化。一只猫以外的帮助但另放在一个特殊的饮食和增长和增加体重了。他们也与野生猫,我采用了精彩。老虎不反对去看兽医。他们设法找到一个伟大的方式保持客户的健康和安全在covid流行病。我不能说足够的关于这些美妙的有爱心的人。

我已经把我的猫在这里16年。工作人员非常有帮助,友好,和专注于猫。这使他们远远领先于其他宠物诊所。另外他们提供寄宿服务,致力于猫只,这意味着毛茸茸的压力不会呆在那里!

我把我的猫在一个操作。我的猫需要一个膀胱结石移除。工作人员非常好。一个真正好的,这使得一个令人愉快的变化。他们做了手术,在一个很好的价格。前面的兽医我走得想要+ - 2000美元同样的操作。猫医院远低于1000美元。我很高兴。我绝对推荐他们,将返回。

这个地方定价针对非常富有。如果你是穷人,甚至中产阶级,就别打电话,他们的价格是天价,他们没有同情心。我们相信我们的小猫吃了老鼠药,和接电话的人不会提供任何帮助或建议,甚至有点担忧,没有我叫宠物中毒控制行和支付75美元只是与别人交谈。如果你不是非常富有,看别的地方。

优秀的员工,没有问题。他们显然护理。