爆米花Pawz 布朗克斯，纽约

我非常高兴和满足。米格尔做得很好，很专业。

我不是一个给地方评论的人，但popcorn pawz对我的宝贝儿子titos做了一个惊人的工作，他闻起来很棒，他的毛剪得很完美，我很惊讶地走进去看到他第一次理发后，当我看到他看起来是多么的不同(在一个非常好的方式)。给美容师留了一大笔小费，我忘记了她的名字，谢谢你让我和你们的第一次体验是最好的，你可以看出美容师有多喜欢动物，我觉得titos和她在一起很好。

携带高端品牌的狗粮和猫粮。我在那里给我的狗买了Wuvera食物，它很喜欢。

当他们在附近的时候，这曾经是一个可靠的地方，现在(在新的管理下)和有古怪的员工，我不建议来这里。

我喜欢这个地方，人很好，价格适中

好跑步的地方，你的大多数四脚的朋友!还没有使用过美容服务，但听说了一些好消息。

糟糕的客户服务，尤其是莎拉，她说那是她的名字。

他们总是有大量的食物和款待。在那里工作的人总是很友好，乐于助人。如果我询问他们没有的新产品，他们很乐意订购。

很高兴它还在。始终保持友好友好的客户服务

我们带着我们的狗小辣椒来修剪指甲。我清楚地表达和指导我们只需要修剪。令我惊讶的是，她的头发全剪了，夏天剪的。当我问发生了什么事时没人负责。非常令人失望。

我们把我们的长毛猫带到这里，他们做得非常棒!花了比预期更短的时间(1.5小时)，他们在她准备好接她的时候给她发了短信!当我们把她带回家时，她是那么柔软和干净!肯定会再来这里，而且他们有很多宠物食品、零食、皮带、项圈等。

此外，今年我们还遇到了一个问题，标签上的信息不正确。我联系了Popcorn Pawz - Riverdale，他们立即解决了这个问题，这是很棒的客户服务!

这地方闻起来像狗。

我去那里买一个叫猫舞者的猫玩具。那里的价格是Petco的两倍。怎么了! ! ? ?

我真的很喜欢美容师为我的孩子们做的工作，上次我想为我的孩子们安排另一个预约，为即将到来的炎热的夏天理发。我的兽医上次传真了他们的疫苗注射，没有任何问题，他们被看到了。当我试图为他们安排另一个预约时，他们告诉我他们打了狂犬病和其他疫苗，但没有打波德特拉疫苗。所以我打电话给我的兽医，让他们传真他们的疫苗接种历史，他们说没有必要给狗注射这些疫苗，除非它们长时间被隔离。因为我过度保护我的孩子，他们是白人，他们几乎不出去，所以让他们登机是不可能的!我又打电话给Popcorn Pawz，告诉他们我拒绝了这些可选的照片，接电话的女孩也拒绝让我的孩子们露面。我要求和经理或美容师商量一下，但她直截了当地说:“不!”因为我们才是制定计划的人。我知道她的无礼是不会让我有任何结果的，所以我就挂了电话，说:“我猜你不想要钱。我真的不喜欢他们告诉我我的狗需要注射什么，而他们不是兽医，这对她来说是糟糕的生意。 I'll take my babies elsewhere.

我最喜欢的宠物店!购买几次后，你会得到惊人的奖励。我已经收到了一个免费的指甲护理修剪等我的小狗和下一个奖励是洗澡和梳理!非常友好的员工会记得你

长着蓬松头发的矮胖女人。我不知道她是什么种族，但她很粗鲁。我丈夫问了她一个问题，她忽略了他，但那里的另一位女性很友好地回答了问题。然后那个粗鲁的女人插嘴打断了他们的谈话。不知道她为什么这么做。而且，美容师也没有按我说的去做。我告诉他不要剪我狗脸上的毛，但他还是剪了，而且没有像我告诉他的那样剪卫生区域。再也不带我的狗去那里了。

我的宝贝萨莎离开这家店后的样子让我很失望。我的狗只在这个地方被梳理过……她看起来像一只白老鼠????????????????…我丈夫要我给她剪个小狗式的发型，当我抱起她时，她已经剃得几乎秃头了，耳朵和尾巴上都没有毛。似乎有语言障碍，因为美容师表示他能听懂，但显然他英语说得不太好。我的狗的口鼻又红又痛，我要带她去看兽医，确保她没有发炎。最后，当同事KATE表示我的狗被垫子裹住时，我几乎气疯了，因为我们一周前刚给她洗过澡，所以我知道她没有被垫子裹住。销售助理确实需要接受客户服务方面的培训。可悲的是，我再也不会带我的孩子回来了，其他人也不应该。????????????????????

我带我的狗去那里打结。他以前有这些打结，因为他的头发打结，他不是最容易梳理。他们给了他许多伤痕。看起来像是工具造成的灼伤。我再也不会见你了。爆米花爪子发生了什么事，因为它不是那样的。一些员工也很粗鲁。

我带着我的狗来过这里几次，我经常去那里，因为我的狗记录在那里。那个叫凯特的工人似乎总是跟我过不去，态度也很差。这么好的地方居然有这么讨厌的员工在前台工作，真让人难过。

一个叫kate的女工作人员总是态度不好，给你提供糟糕的服务，不做她应该做的事情，当被问到问题时，她会反复忽视大多数顾客。她应该被解雇!!

我喜欢女美容师和工作人员。我总是带我的两只狗来这里美容。

这个地方很好，价格不差，我整理了头发，剪了出来很好

一个非常奇妙的地方。

不要来这里。我把我的两只小狗带到这里，那里的头发剪得很好，一开始没有什么问题，但几天后我的小狗在这里梳理，我开始注意到它们不停地舔爪子。一周后，我的两只小狗的爪子开始变色，它们出现了有史以来最严重的过敏。如图所示。它的后爪更糟糕。我带它们去看兽医，兽医认为这是由于这个地方的美容师没有正确清洁梳理工具，或者根本没有给它们消毒。如果你喜欢你毛茸茸的朋友，请不要来这里。

下午好，我叫Charlene Restituyo。我丈夫在2018年12月16日周日上午10点带我的狗狗国王去美容。我丈夫告诉美容师要小心面部区域，因为他们总是把脸剪得太低，因为他总是会肿起来。我们于2018年12月16日周日下午12点15分将他接走。美容师告诉我们，因为伤口，他的眼睛很不舒服。但不久之后，当我们决定给圣诞老人拍照时，金开始挠痒痒，哭了起来，我以为他想回家了。一到家，他就开始哭得更厉害了，我注意到他开始流很多血，所以我给爆米花帕兹打了电话，并和让他进来的高级经理说了话。当我到达时，我不想让任何人碰我的国王，我很害怕，但她坚持这样做，并把他带到楼上，他们给他洗了眼睛，并在他的头上放了一个锥体。根据高级经理的说法，她说这是我给他带的洗发水引起的过敏反应。这并不是因为金会让他的整个身体都被激怒而是只是眼睛部分。 He uses this weekly at home since he has been a puppy. She recommended to apply hydrocortisone lotion around the area for relief. She is not a qualified vet to be recommended things for my dog. Specially when he is in pain. She even told me there’s no point to take your dog to the vet they won’t do anything it’s just irritated. Plus they will charge me more money. An hour pass and King did not stop bleeding! I had no choice but to take him to the vet who checked on him and said there is are a cut on his right eye. They did the fluorescein stain exam which proved there’s a big cut that king did not do to himself. Medicine was prescribed because it was really swollen and he couldn’t open his eye. I had to pay for all of this! I went back to the senior manager for help maybe a little reimbursement for this but she refused too! Instead said I can read you the contract you sign before giving us your dog for grooming sections. Accidents do happen but you signed the contract! I found this to be completely disrespectful and unprofessional. I trust you with my dog and you hurt my dog and think is okay? It’s not! She is not a license vet or qualified to be a groomer. She is just a manager. After a while she said email us regarding the situation which I am now. Please understand we have been loyal customers to this company. My dog has a grooming section once a month. That’s 12 times a year a total of 1,056 dollars not counting tax and tips we spend here. My dog will not be going back. They even refused to help us after all the years we have been coming here. Please if you love your pets don’t take them there!!!! Sent from my iPhone

在这个地区你找不到更好的宠物店了。他们选择的是最高质量的食物。他们的美容服务很好，员工也很好。如果他们没有食物和库存，或者似乎有食物和库存，他们会为你特别订购并送货。即使他们的价格看起来很高，因为他们有一些高质量的食物，但他们确实有收入较低的人可以负担得起的东西。

首先我要说的是，我从来没有在谷歌、Yelp或Facebook上写过差评。我确实在一家营销公司工作，我会在每个社交平台上写这个地方应得的负面评论。如果我可以不给Popcorn Pawz星星，我会的。1星是非常慷慨的。自从Popcorn Pawz在Riverdale大道开业，我就一直是他们的顾客。现在，你不能付钱让我回去。他们的客户服务非常糟糕，前台女孩今天给我的态度很不光彩。如果经理们不想不断失去客户，他们就应该考虑雇佣在Riverdale分店工作的员工。我附近的很多人都警告我不要去Popcorn Pawz。听到这些可怕的故事，我一年前就不再带我的狗去那里了，开始自己给它们梳理毛发。 Today I decided to give them a chance, as I hadn't had time groom them do to work. I wish I had waited. My husband dropped my dog off at the Popcorn Pawz at 11:30 and was told by the groomer that it would take between 2-4 hours. 4 hours later at 3:35 I called them to ask if my dog was done. The lady said he was done and then retracted the statement and said he would be done in 20 minutes or so. I knew from previous experience that they call when your dog is ready to be picked up. Still, I left my house at 4pm. On my way over at 4:05 Popcorn Pawz calls me to tell me my dog was ready. I walk in the store at 4:10 and the lady told me with an attitude that I had to pay a late fee. I thought I was misunderstanding her. I mean how can you get a late fee when you show up at the store 5 mins after they call? She continued by telling me she called me twice. Not knowing if she was confusing me with someone else, I showed her my recent call list on my phone. I explained to her that I was the one who called to find out if my dog was ready, was told he wouldn’t be ready for at least 20 minutes and just received a call at 4:05. She continued to want to argue with me, so I handed her the $10 late fee and told her they just lost a customer. That must have upset her more because she continued to want to argue with me saying "she" told my husband it would be 2 hours. I told her the groomer told my husband 2 to 4 hours. She then said, no we said 2-3 hours. She continued by telling me my dog was done since 12:30 and had been waiting a while for me. Confused about the ever changing story, I asked to speak with a manger. I didn't care about the $10, but I did care about the inconsistency of the story and the attitude I was receiving. I was told the manager wouldn't be in until Monday, so I asked for his/her name but she said "she isn't obligated to give me the managers name." I asked for her name and she told me the same thing. I did get to speak with the grooming manager, whom wasn’t any better than the cashier. She told me the only reason the cashier had a bad attitude with me was because I had an attitude regarding the situation. At this point I thought I was on one of those prank shows. I’m pretty sure I was a victim of fraud. I don’t know how many people they do this to, but it’s certainly a good way to make extra money. I will never recommend this place to anyone. Clearly what I was told regarding Popcorn Pawz was true. I hope the managers look at their store video to see how poorly their customers are treated. It’s very obvious why their employees don’t wear name tags and don’t give out their name!

这是我在他们伤害我的狗后发给Popcorn Pawz的邮件。“早上好，我的名字是亚历山大，我的狗狗是Sir。1月9日下午4点左右，我的狗狗Sir参加了下午4点的美容预约，并在下午5点左右回到我身边。当先生被修饰时，我被告知，美容师无法修饰他的脸周围。我被告知，我必须在第二天把他带过来，让专门做脸部修剪的美容师给他梳理。当我抱起我的狗时，我确实看到它的脸没有修剪。第二天1月10日上午11点左右，Sir回来修剪脸部。收银员打电话给楼下的美容师米格尔，他带走了我的狗，我丈夫被告知20分钟后回来取狗。中午12点左右，丈夫来接Sir，收银员上楼去接先生。当我丈夫接到先生后，他离开了，并把他放在车里。当他看着Sir的脸时，他注意到Sir的右眼非常红，他还注意到右眼上方有一处瘀伤。 My husband immediately returned to the location to show the cashier Sir’s face and she called Miguel downstairs. Miguel stated that “the injury could have came from the muzzle”, let me be clear “MY DOG DID NOT HAVE THIS INJURY WHEN HE WAS DROPPED OFF ON THE MORNING OF JANUARY 10th”. At 1:15pm I took the dog to the Veterinarian and was told that the injury looks like it was caused by force. We are not accusing you of intentionally hitting or hurting Sir, but his injury did happen under your care and supervision. We have photos of the injuries and I returned as soon as we left to make the cashier aware of his recent injury. We would appreciate it if you pay for the veterinarian fee and refund us half for the grooming. I will attach the invoice and the injury to Sir.” I spoke to the manager and she stated to me “ I don’t know if you or your wife have read the contract but we don’t cover blood clots and no one told you to go to the veterinarian, I’m sorry” They gave us the wrong email too. I will take my business elsewhere... if you go here you have been warned.

这是我在他们伤害我的狗后发给Popcorn Pawz的邮件。“早上好，我的名字是亚历山大，我的狗狗是Sir。1月9日下午4点左右，我的狗狗Sir参加了下午4点的美容预约，并在下午5点左右回到我身边。当先生被修饰时，我被告知，美容师无法修饰他的脸周围。我被告知，我必须在第二天把他带过来，让专门做脸部修剪的美容师给他梳理。当我抱起我的狗时，我确实看到它的脸没有修剪。第二天1月10日上午11点左右，Sir回来修剪脸部。收银员打电话给楼下的美容师米格尔，他带走了我的狗，我丈夫被告知20分钟后回来取狗。中午12点左右，丈夫来接Sir，收银员上楼去接先生。当我丈夫接到先生后，他离开了，并把他放在车里。当他看着Sir的脸时，他注意到Sir的右眼非常红，他还注意到右眼上方有一处瘀伤。 My husband immediately returned to the location to show the cashier Sir’s face and she called Miguel downstairs. Miguel stated that “the injury could have came from the muzzle”, let me be clear “MY DOG DID NOT HAVE THIS INJURY WHEN HE WAS DROPPED OFF ON THE MORNING OF JANUARY 10th”. At 1:15pm I took the dog to the Veterinarian and was told that the injury looks like it was caused by force. We are not accusing you of intentionally hitting or hurting Sir, but his injury did happen under your care and supervision. We have photos of the injuries and I returned as soon as we left to make the cashier aware of his recent injury. We would appreciate it if you pay for the veterinarian fee and refund us half for the grooming. I will attach the invoice and the injury to Sir.” I spoke to the manager and she stated to me “ I don’t know if you or your wife have read the contract but we don’t cover blood clots and no one told you to go to the veterinarian, I’m sorry” I will take my business elsewhere... if you go here you have been warned. P.s. the email I was given doesn’t work