Banfield宠物医院 Woodhaven,密歇根州

医生是伟大的! !昂贵的,但你的宠物是家庭的一部分。

太贵了我的预算。不要随时芒通我询问他们的服务你永远无法看到,除非你愿意等待几个月不管如果是紧急问题。

被告知我的猫没有错后等待2周半。然后我的猫被装满东西(我不是兽医)3周后。不想等待或支付再次。只是想把头发的问题,他们说不需要一个新的appt。这是在第一个接待员挂断了我的电话。我打电话回去问经理了练习经理。不管那!现在我的猫会痒,因为他们的错误。不会回来了!

他们照顾我的宠物需要没有任何问题

姐姐经常带她的宠物。菲菲之后,去了天堂。

我们曾经带走我们的狗在她的过去,因为这里的医生选择无视她之前的健康记录。他们不想继续治疗计划在她的工作帮助我的狗。尽管他们新的她之前从年历史。说如果我们使她knowtised任何变化。当我们看到的变化是晚了。带她一个附属诊所紧急确认这是同样的问题,说bansfield应该解决它。让我们知道他们为她做了所有他们能。花费我们很多钱,因为bansfield被关闭,我们有无用的计划。保存你的钱买一个真正的兽医,在乎Bansfield不。顺便说一下,他们的计划他们总是试图获得更多的东西并不在计划。 So trying to penny and dine you. I tried to contact this location and corporate neither one of these places will return our phone calls. they did not even apologize about our dog passing. First thing the store location said is we are not paying. They were rude and not compassionate in anyway. Corporate was supposed to call us back 8 months ago to talk about the doctors not doing what was right for our pet knowing her past medical history. STILL WAITING! THIS PLACE DOES NOT CARE ABOUT YOUR PETS WELL BEING. ONLY MAKING MONEY. I WOULD NOT RECOMMEND BANFIELD TO ANYONE! Update it is very funny that the tell me to reach out to the customer advocate line. I already did the a few days after the incident! They said they would follow up after investigating. I am still waiting for that phone call. You guys as a company do not care what is best for our pets. You care about making money. Also you corporate advocate lime is a joke. This Banfield location has some very rude Managers and Doctors. Bottom line Banfield you refused to continue the treatment plan you came up with for our dog that worked the first time she had the same issue and now she passed away. UPDATE August 2019 still waiting for client services to care enough to us call back. Almost a year later now. Very unprofessional. DO NOT TAKE YOUR PET HERE. they do not care about them just making money sadly. Update. Still no callback... 01/07/2020 UPDATE 05/25/2021 Still no update or callback. Call me back

Idk受到印象当我注册了这个宠物保险,我可以不管我使用它们。我经常旅行,我的狗是esa。到目前为止我的狗只有班菲尔德在科罗拉多州。最近我在密歇根州和跑出我的esa药所以我叫离我最近的班菲尔德在底特律mi续杯。我被告知我需要打电话给科罗拉多州和让兽医传真允许他们为我添esa药。只是很多麻烦去旅行的压力。我给3星,因为我是这个应该是不必要的误导或考虑banfield几乎是全国性的,应该有他们的信息相互关联。

超级有帮助,有一个伟大的健康计划,付款,非常了解

山姆,梅丽莎和捐助博士3我通常处理。每次都是一个积极的体验。你可以告诉他们真正的照顾我们的宠物。关心我澳洲收到总体满意,和爱,即使我们不能进去,整个appt。我可以在商店或商店周围的商店。如果我需要去。

drs总是彻底和所有的工作人员都很好,我的狗不喜欢去那里,但他们对待他好,老实说喜欢将看到一个博士

我的小狗喜欢他的兽医每次他去那里,他很兴奋他们对待他很好不要让没有什么坏发生在他和他们对待你的动物你希望他们会如何对待他们对待他们如何对待他们。

快乐每一次我们去那里没有问题很有帮助。

爱他们。我建议他们的宠物保险。我2哈士奇爱他们。

Banfeild很棒时他们可以昂贵的但我的狗它不能被取代的爱

我用Banfield十四年了,我一直有非常优秀的兽医。多年来,我有“切换”其他“大牌”下游地区的兽医,和每一次,我已经回到Woodhaven班菲尔德。有次,我不喜欢“这个或那个”和别人试过。当我看到一些负面评论,我理解和感受你的痛苦;然而,我还没有找到一个更关心群人。这些人爱动物,甚至表明,他们不让我的血液沸腾。我的孩子有问题。皮肤问题、膀胱结石问题,眼睛问题,等等,而最具破坏性的问题,充血性心力衰竭……了我的珍贵的爱的生活。死的时候,我的孩子,我们要另一个兽医。整个情况对我来说是非常痛苦的,因为其他办公室甚至不联系我,看看我们在做,送我回班菲尔德。 The Banfield Woodhaven had staff sent me a card filled with love messages for my precious dog. He wasn't even their patient at the time. My boys...all of them...love Banfield. They are not afraid to go, and even run in the door. Trust me...When the time comes to say goodbye...you want them to be at peace and know that they are going to a place that loves them and knows them so they are not nervous. Yes. I drop my babies off and pick them up because that is how they do things...especially with COVID. I am okay with that because they get to know my boys. As for the doctor's qualifications, Dr. Keranen is well-trained. She graduated from the MSU Veterinary College and she is more recently trained. Due to the age and problems of my pets, she has referred them to a specialists. We go to MSU. If your animal is having issues, MSU is the place to go. I know Dr. K. does the research and has the contacts to find out more at MSU. Now, on to the financial aspects of the pet plan. I've tried it both ways and have found that the pet plan works for us. I am using the plan for 3 dogs. Yes. You pay for services not included in the plan, and you have the right to say no, or go to another vet, like MSU, to have the tests done. I went to another downriver vet and paid outright for an annual physical, shots, etc. I went back for an ear infection shortly thereafter. I paid for the office visit. I paid for the ear swab and results. I also paid for the medicine. It adds up but it sure is up to you if this doesn't work for you. For me, it works. There are many times when people write negative reviews and they are upset. We also have our own pet insurance. I got that after losing my boy to CHF. Before you threaten a business on social media, I sure hope that you never ever ever are faced with someone destroying you using social media. Certainly, if you feel that your pet has been damaged, you should seek legal counsel, but remember, everyone makes mistakes. I look at the overall picture and would never ever blame this office for my dear boy's heart disease. He had the disease before we left Banfield. Or, my boy's fatal gall stones. I get it because I wanted to blame someone for the premature death of my 12 year old Shih Tzu, but it will never ever be this staff. They have diagnosed every single issue, from the heart disease, to the stones, to the blind eye. Ultimately, no one could save my boy. Not the downriver vet, not Banfield, not the emergency vet, and not even MSU. Like any doctor or person in any occupation, mistakes are made. If you never made one yourself, you are a far better person than me. My own sister took her dog to the best vets on the East coast. In spite of her efforts and money, her dog died of cancer that was not detected. Certainly, this isn't the place for everyone; however, I have nothing but good things and wonderful experiences from the entire staff at Banfield.

我爱Banfield宠物医疗需求!他们的计划使其可负担得起的保持我的皮毛婴儿健康和员工总是美好的!

很便宜! ! !非常友好和快速。

我带我的狗去Banfield宠物医院10年。没错,10年! ! !我建议计划和医院的朋友和家人在这段时间。遗憾的是,过去几个月的质量就是这样,我怕我的狗回来。我现在非常失望与当前团队和兽医我已经处理很有优越感的。我不得不呼吁之前任何人回答说。我们在COVID-19大流行,所以我认为它是,和我的狗有一个耳血肿,似乎没有打扰她。过了大约五天。过去6年,我的狗有一个注意图表,她不能被一个男性兽医或兽医科技。男人和她有问题是不安全的,但似乎没有人注意到重要的信息和与男性兽医陷害我。当我到达时我感到担忧,柜台内的妇女说,我没有看到任何在她的图吗?’ Anyhow, she took her back and a few hours lat the vet called me ask me why I hadn’t brought her In sooner. He told me I should have taken her to another vet if no one was answering the phone? I mentioned to him that I pay insurance for my dog to go there and that we have been going to the same place for 10 years. He continued with his shaming, he said ‘there are several Banfield pet hospitals you could go the any of them’. My dog had an aural hematoma and she would need surgery but he couldn’t fit her in for a week. I guess it wasn’t quite the emergency he was saying it was. The next week he then charged me almost $800 to complete the aural hematoma. This did not include the anestesia. I’ve never had to pay anything this high, he charged me for scrubs and surgical masks?? That’s what he said anyways, but the itemized receipt they usually send did not mention any of this. In addition , upon discharge I was given NO instructions on how to care for my dog. They sent me home with medication for an ear infection, but no information as to what ear the medication was to go in and the dosage time number of days did not match up and I didn’t really have enough. After the surgery, We brought her home, and that night she barely slept and had a lot of anxiety. Banfield usually calls me the next day to check on my pet, but I decided to call in the morning to see if I could get the vet to prescribe some anxiety medication. The woman who handled my call said that the vet wasn’t in the office. I asked if there was another vet in today and she said ‘yes, but your dog is not her patient. You’ll have to wait until Dr. Mena reruns on Monday’. I was left with zero help until Monday. I ended up taking her in on Wednesday July to have the changed. My husband went and waited for a long time for her to get her bandage changed. He came home to tell me they told him nothing, were rude, did not have masks covering their faces for the pandemic. My dogs new bandage had her one bad ear covered and the other one barely peeking through the bandage. So yesterday was the worst of it. Or maybe it’s all just been ridiculous? I take her in for the bandage change and the vets calls again shaming me for the way I’ve cared for my dog. We are 14 days post op now- just saying. He said that her ear is badly infected and he cannot understand how I did not smell anything. I said I hadn’t and we had been keeping a close eye on her. He asked if I got the bandage wet?? I responded no. He said that someone did and now it has caused an infection. So irritated, but I think it was th ear medication he put in on the last visit. Next day from this we are home and my dog can barely walk 12 hours after sedation. I’m so sad that my vet hospital is so incompetent. I’ve loved our time here, but I’m not sure we will be going back. The staff is poorly trained and so is the vet!!!!

早上预约。他们没有看到我的狗,直到下午5点

露西的时间和牙齿清洁健康检查。他们非常彻底和关怀!帕特特伦顿。心肌梗死

他们拯救生命要爱他们

大群人,伟大的服务。去护理包。

我把三只猫多少钱每个人都有我非常深刻的印象是如此关注我的猫需要,他们解释事情彻底和他们都是富有同情心和关心人!我从不知道一只猫健康计划,直到我去了这个地方,你知道钱是值得的,因为我爱我的皮毛婴儿! !今天和我的小猫洛基刚访问,他需要牙科手术,我们都知道,什么全有,同事在这个机构帮助我我不得到报酬到明天,他们为他今天所做的一切我很感激,感激!

照顾好我的狗,他们焦虑的问题。他们是如此理解和适应。

班菲尔德,我抱着你和你的无能Drs和“健康计划”直接负责的条件我最好的朋友是吧! !误诊为6个月! ! !我有很多的追随者在Facebook和Twitter上。我的家庭有超过100万名接触者在社交媒体。如果他死了,我会让它毁了你一生的使命。你有我的话

是犹豫但非常快乐!他们确保一切都好,在做任何事情之前,兽医专业、体贴、善良。这个计划似乎人人都在谈论被误解。它列出了一切它涵盖月费和任何不在名单上都是打折的。我甚至叫回来第二天问个问题后感到非常满意,他们没有试着冲我挂断电话,回答了所有的问题。

糟糕的经历这一次,我的一条狗。我打电话让她最后一分钟的约会,他们能够适合她在下午1点。给她,给她为什么被引进的问题然后被告知因为她“挤压”很有可能就是去年我回答说“这很好。没听到任何东西直到5:20pm当兽医打电话基本上问为什么我带她又说她担心我的狗已经发展到肾病和没有做任何血液或实验室工作,问是否好了,这个时候他们画的血液和尿液样本。他们不认为任何事情错了,除了轻微脱水,但没有给她任何液体,把她带回家一个清淡饮食和一些肾脏特定的食物。就好像他们会抽血很多早如果他们认为她的肾脏有问题。

后调用Banfield安排预约给我生病的狗,我被告知送他第二天早上7点。我以为这是为了确保及时处理,以确保他能给予抗生素尽快…

美妙的员工。我的贝拉被很好!

多年来我一直把我的动物banfield woodhaven密歇根。今天我打电话,因为我的狗病了,他们不能挤压我赴约。这是完全不可接受的,不专业的行为宠物护理…