西方兽医诊所 南本德,密歇根州

全体员工知道如何积极倾听。他们都认真理解病人和业主关注!他们对每个人都有足够的业务逻辑层多小时&干净、友好的环境。

我的狗总是在西方接受优秀的护理。我们已经去那里了14年。

不能说足够的员工@西方。因为它们很友好和很好的动物。说的很多,我的狗不喜欢任何人,但他会兴奋到兽医!

伟大的体验!在我的宠物猪和佩顿博士是美妙的,回答我的许多问题!每个人都超级友好的和专业的。

我2土坯信任,爱这个地方# nomoreboarding目不转睛吗? ? ? ?

我在这里把我的动物在过去10年,不会带他们在其他地方。在过去的10年里,我不得不放下3我的动物,他们给你的同情和关怀是无以言表。

强烈推荐博士佩顿的马伴侣的需要。他的知识和专业知识让我觉得100%我的马儿的需要。我的马需要一个完整的身体,这就是他了,然后一些!非常感谢你和你的员工是亲切和有用的在这个过程中,让我的马更舒适和快乐!

人们非常友好和乐于助人。能够让我的交付和迅速回到路上。

这个地方有很多的好和坏。他们唯一的兽医愿意帮助我在紧急情况下,救了一个被遗弃的小猫的生活。每个交互我与这里的员工了。他们看起来知识渊博,和蔼可亲。这个问题实际上是交互。过去的两年里我已经多次打电话给几天就回调。现在我等待消息的回调三天前我离开。,你必须支付他们高质量的治疗。这是好坏参半,但我愿意只要待专业知识。

与狗不让我进去的约会。半小时在电话中每次调用。

他们唯一的兽医诊所,我们在一个非常严肃的和困难的情况。他们能够立即看到我的猫,也超越了帮助我感觉更好。接待员在电话里对我是如此的友善和耐心,当我挣扎着说话。每个人都非常关心和同情。我将永远感谢西方兽医诊所!

我讨厌离开这样的负面评论,有严重问题,应予以纠正。招待会是打还是技术和护士小姐太棒了,我喜欢每一(压力)与他们交互。我只看到艾琳博士冠军,但我们见到了三次。我得到了我的第一条狗后,我预约了。这是大约三个星期。第一次约会我的狗没有去很好。员工不能或不愿让他克制或钳制。我们预约了回来,我开始为它做准备。然而,我曾要求他的标签/狂犬病疫苗记录。在那里,我也要求接收正确我拼错名字的记录。 For whatever reason, both of those simple tasks took three visits to accomplish. Before our next appointment, I got a text message about someone else's grooming appointment. I phoned to ask about it and confirm my actual appointment. They said they marked me down as confirmed. The next day or later that day, I got a terse call from reception to confirm my appointment again. My emergency contact also got a confirmation text message. I understand technical difficulties happen, but this was a new level. The second appointment didn't go great either. If they 'can't' restrain your pet, they'll just sedate them. Which is fine, but because I was not in the room with the vet while she worked on my dog, she only briefly explained things. She came in to confirm that I was unsure if he had an ear infection, he needed some vaccines, and I wanted him microchipped. That was the extent of the communication with the vet about my pet. She didn't tell me what she did. No one told me what was on his ear. I was constantly talked to like I was six. Your dog is getting "sleepy" or there's "medicine" on his ear. I need to know exactly what was done and what the home and follow up treatment was. If we didn't have an appointment for the booster vaccine, I wouldn't have known he needed his ear checked again. So the third visit was terrible, unprofessional, and almost unbelievable. It started with reception not charging my card on the date they said they would, and just waiting until I asked them about it in person. It went very much downhill from there. When we saw the vet, my dog was less stressed than normal, fully muzzled, and ready for his booster shot and a quick escape. However, instead of one person holding a thirty pound dog, it took two people squeezing him for a quick jab. Erin looked nervous the whole time. She then told me she need to check his ear, and while surprised, I agreed. She swabbed both his ears with a cotton swab. There was still an infection, and so she went to clean it. She got a cotton ball and approached my fully-restrained dog. He barked loudly at her, and she jumped a bit, and after a moment, THREW the cotton ball at him and said "looks like we won't clean it today". He was loud and trying his hardest to be scary. If she had dropped it out of surprise, that would be one thing, but she CHOSE to throw it at my dog. And then managed to squirt a whole tube of ear infection meds, so she was clearly capable of touching his ear. We talked about other sedative methods and she couldn't answer basic questions about it. When I begged her for info, my very sedated, very squeezed dog had pooped. I went to clean it, and one of the techs grabbed a paper towel and threw it in the trash. I went back to reception to check out. And it was a mess. The card reader wasn't working. It took the very nice receptionist three tries to get the rabies vaccine information for registration correct. It doesn't include his other vaccines, but I was so happy to just get out of there. When I got home I looked at the itemized bill. It was the final straw. It wasn't exorbitant overall, but the cotton swabs were $34. The medicine was only about $25. They also charged me $5 for throwing away his poo. I won't be back. Edit Responding to the reply: You called me the day after I wrote this & I tried to return the call twice that day to the actual number. You can't even get your phone # right?

佩顿博士是一个优秀的马兽医。

员工在西方让我当我努力寻找一个约会我的小鸟。我叫其他诊所,他们唯一花时间找出到底发生江南娱乐网页版了什么,然后给我紧急任命工作。我们把它,他们做得很好我们的工作。工作人员都是非常友好和富有同情心。与她的沟通和建议Zeiger博士是奇妙的。我不能说足够的我是多么感激他们让我也他们给了我美妙的经验。

我一直带着我的宠物自2014年以来西方兽医诊所。他们是一个奇妙的,关怀员工的兽医,兽医技术,和接待人员。我看到这里大部分的兽医,他们都去超越。珀鑫博士是我最喜欢的审查与我共事。他真的会额外英里照顾我的宠物,让我感觉舒适和通知。全体员工关心和体贴在处理我的宠物。他们也是很好的咨询我通过电子邮件和电话。去年他们的一个工作人员打来电话,跟我近半个小时后小时来解释一些医疗结果。我不会去其他任何地方。

它只是* * *最好的* * *。优秀的护理,好和关怀员工。你找不到一个更好的地方。

我们爱所有的医生和员工在西方兽医诊所!感谢您使我们的亲人健康快乐!

我已经练习了15年和2的家庭宠物。有一次当我不开心,这是一个自私的反应我的不耐烦。我赞赏他们的工作人员和医生与一个又一个动物夜以继日。当我最好的朋友得了癌症,他们善良,耐心,善解人意。最近,实践中扮演了一个新的审查,埃里森。她是如此的友善是我们的狗是谁在年受伤的自己。我知道他们关心因为我的狗从来没有反应之前他与任何审查的方式。这不是关于钱亲人生病的时候。这意味着更多的知道那些照顾他们真正关心和爱。如果他们能支持我的朋友此时在他漫长的一生,让他舒服的这就是我要求他们帮助我做到这一点。 Thank You

可能我遇到最糟糕的兽医,几乎不可能得到一个约会,他们似乎并不真正关心你的动物,他们宁愿把你推给紧急医院。他们最后表示,他们可以“挤”在一个额外的400美元追捕他们一周后没有改善我们的宠物,这也是一个星期后我们已经宠物急救护理,没有真正的结果。我叫另一个兽医,他们让我在同一天,总比尔只有200美元超过西方的基地应急费用为400美元。同时,其他兽医的总费用包括麻醉,程序,扫描,血液,尿液测试,物理考试,和住宿。帮自己一个忙,把你的宠物一个关心的地方。

可怕的在与客户交流关于宠物的需求。

旅行通过城市与大学兽医医学中心处方皇家(狗粮。被告知除非我们客户他们不会卖给我们。从未听说过兽医诊所。汤姆·e·爱达荷州

杰瑞豚鼠家族想要谢谢你的同情和迅速。你有最神奇的员工。你让我们的家庭是时候说再见了。我从来没有见过这样的同情和训练有素的员工。你安慰我们的家庭宠物,因为他转变。再次感谢你。

时候放下我们的leelo他们对待我们有尊严和尊重。这是一个对我们来说很难。是合理的价格相比其他诊所江南娱乐网页版

他们非常关心和支持,当我不得不做出艰难的抉择,决定把我心爱的猫。

他们一直照顾我的宠物了14年。我完全有信心在医生和全体职员。杰出的和爱他们的专业精神,富有同情心,关心向我显示婴儿真的是发自内心的。

他们不会告诉你他们在做什么,为什么。所有员工不听你自己的狗,包括兽医。我可以继续下去。

他们诊断我的狗不是不好,但说她需要呆一夜。两天后,拿回了我的狗,他们给药给她,说她做的更好。她甚至不能站。我进去时,她走。下一个哀悼我带她去强烈的关心,她小时后死亡。我叫兽医引起激烈保健说她需要强烈的监督。这个兽医离开她独自一人在晚上8到哀悼无监督。他们也没有告诉我任何关于发生了什么或严重性。还说她做得更好。请保存您的狗,去别的地方。

人员和文档是友好和漂亮,我的问题是,他们不是主管。我选择小狗保健计划和交易的一部分是一个一个月免费供应跳蚤和蜱虫的地中海。他们没有告诉我这只是好狗蜱虫。我最终找到一个塞得满满的勾在我的狗一个热身。他没有莱姆病疫苗,我没有办法知道如果他一点鹿蜱叮咬。他们不能检查莱姆,直到6个月后咬。不真实。这么生气。这是一个严重的疾病和非常普遍在我们的领域。跳蚤和蜱虫我强烈推荐你阅读你的药/项圈和查看蜱虫有效对抗。此外,他们未能诊断绦虫大便中蛋袋样品我给他们。 The egg sacks were visible, clear as day on the outside of the stool. Tech stated they suspend the stool and the egg sacks sink to the bottom.... they only sample the top fluid... if you know that happens than visibly check the stool before you suspend it OR check the bottom sediment Or ask the client what they saw. After describing what I saw to the tech, she dx it as tapeworm and they're putting him on a de-wormer. Very disappointed.

我们提高黄金猎犬,不能要求一个更好的诊所。他们是绝对惊人的客户服务和专业知识。我们参观了其他诊所当我们搬到五年前江南娱乐网页版,非常快乐,我们选择这一个。他们是最好的!

医生Langhofer曾与我们密切过去几个月来拯救我的马。我不感谢他足够的关注和研究他已经投入。他真的救了我的马。我完全没有什么不好说的诊所