南沿海动物健康 韦茅斯,马萨诸塞州

最善良和热心的人。带我的小橄榄火化,他们只是如此惊人。特别是吉姆和凯伦

友好的员工。在快速但从未感觉冲。和我的皮毛婴儿喜欢的员工

我带我的宠物在美国南海岸动物卫生韦茅斯因为它打开。我有一个很好的经验,写了很多五星级评论和推荐他们的朋友和家人。我认为这是安全的,干净的,友好的和专业的,直到最近。我非常失望在客户服务的衰落。价格增加了,我的狗最后的考试,年度访问是500美元,处方食品和药品的耳朵的问题,他们多年来一直无法诊断。这都是关于钱。我最失望,15年之后,我的宠物不够重要,拿起电话,解决一个简单的客户服务问题。相反,他们依靠语音信箱、电子邮件和接待员让穷人来传递消息。平心而论,我收到电子邮件回应南部沿海的所有者。和一个非常固执己见的兽医技术,我从不说话,或满足,在Facebook上发布他的版本,告诉我,在他们的办公室工作,看看是什么样子的。 Does HIPPA apply to veterinarian offices? Both explained their industry is overwhelmed with appointments due to covid and people getting new pets. They are still accepting new clients. Their staff works 10 hour days, are "drowning, suffering from stress and dealing with mental exhaustion due to customers like me." I wasn’t aware of this, when I was in for my dog’s appointment, there was one person in the waiting room. If I contributed to the stress of performing their job, I apologize. But I am still a customer paying for their services. I wrote this post because I was angry that no one at South Coastal would take a moment to listen to what I was telling them: I tried to refill a prescription that they prescribed, using Chewy. South Coastal kept telling me to have Chewy call them. Chewy said, that due to the new system that South Coastal uses – Chewy was not allowed to fax or call South Coastal and the prescription authorization was located in South Coastal’ s Hub. They needed to approve it there, or telephone Chewy to authorize. We kept having this same conversation for 3 days. They kept emailing me to have Chewy call them! I kept responding that Chewy could not call them. I got angry, ran out of food and finally gave up. I've received many responses to this post, and I must say that my issue is minimal compared to what others have experienced. This whole thing has made me see that trusting this Veterinarian with my pet's health for the last 15 years without question. may not have been a good decision on my part. They recommended expensive tests for my dog, for itching her ear, for years now. These tests never produce any answers. Once they lost the sample and I found out because I called for the test results a week later - I paid for the test in advance. The doctor I had last year said that we should remove her eardrum! She didn't know what was wrong, but suggested an expensive operation that would leave my pup with no hearing in one ear? I opted out of this experiment and chose the expensive tests instead which still returned no diagnosis. This year, it might be food allergies. So prescription food was purchased at their office, but when I tried to get it refilled at Chewy - all my problems began. When I complained, the owner responded in an email that said ‘we do not make any money off a sale from Chewy’, So I guess that means its not really a priority to call in the refill, right? So is my pet a priority, or just my money? There are many people on her staff that truly care about the animals they treat and I'm sure they are overworked and underpaid. But, if your staff is that stressed out from working too many hours and you are OK with not refilling prescriptions that you wrote - because your too busy and not making money from the sale, then I don’t think I want you treating my pet anyway, let alone performing surgery!

有什么可说的绝望你觉得当你爱的人,不是好&不能告诉你什么是错的。护的情感,大象在房间里。祈祷希望你带来的感觉被公司兽医诊所,敲诈你的爱。江南娱乐网页版我有过这样的经历在半夜一次,至少可以说疤痕。我的13岁的黄实验室似乎&长话短说紧急访问其他地方后,我带她去她的兽医在南部沿海。他们做了一个紧急脾脏切除。这里的外卖是平静和resassuring氛围令人难以置信的团队的员工。非常合理的利率给所需的护理和专业知识水平。我有平和的心态是无价之宝。我把我的小狗在0830年手术&与状态更新有一个电话在0930年之前说一切顺利。 Anyone reading reviews for veterinarians is obviously in a hard place, probably scared & anxious....im writing all of this to tell you these people were the kindest most compassionate & professional animal doctors + technicians I've ever met. Your four legged family member will be in the best possible hands here.

我只有8天11周大的小狗,当我意识到他今天早上眼睛肿与过敏反应,我真的很担心。我叫南沿海一旦他们打开访问安排我的小狗。他们真的没有任何appts可用但劳拉接待员是敏捷的思维和外科兽医检查了他之前她的第一个手术!我的经验是愉快的和有益的,我很幸运有这个团队对我的小狗。

自2006年以来我一直把我的猫,他们总是很神奇的

我觉得很幸运,找到了南海岸动物健康。我的救援犬很焦虑和恐惧和兽医-尤其是兽医技术非常有同情心,关心,和理解。他们去超越我的狗和我感到舒适和支持。我强烈推荐他们作为安全、可靠和专业的兽医。

我非常失望和心碎,我一直会在韦茅斯南部沿海,因为他们在他们之前的位置。我最近看到一个急剧减少服务和客户关注他们成长。我觉得你只是一个数字。最近,我们带来了我们的狗,因为她在痛苦当我们触碰她的嘴。她被诊断出患有一个下巴发炎。医生给她开了药和类固醇疼痛。她略有改善,她似乎变得更糟,我们认为这可能是药。我们带回来进行4次看到不同的兽医南肋和被告知,我们不会看到一个改善,直到她在4周的类固醇。我们要求他们做一个额外的测试,认为它可能是一种自身免疫性疾病,我们读到。三天后她丧失了行走能力。 She had to be carried into the vets office . At this point they did an X Ray that showed a large mass. We then took her to VCA for a in Weymouth CT scan that reviled a massive infection of the jaw that had spread to her brain. It had caused to much damage at this point and she had to be euthanized. I contacted South Costal and left a message with the customer liaison ( you can never get directly to a human) letting them know our outcome and also asking then to re-evaluate how our pet was handled / misdiagnosed . How did they not have concerns in seeing her over and over again, why was an X-Ray not done earlier. How did this get so bad with 4 visits and several calls. We are all heartbroken and are wondering how this happened. She was a healthy happy dog before this and it did not need to happen. They have grown too big and less personal. I have so many unanswered questions as to why this happened , it should have been caught. I have not received a call back yet…..

这里的工作人员和兽医都很好,知识渊博的和有帮助的。我的猫感觉缓解后治疗紧急情况。他们使他感到轻松和温柔。感谢南海岸动物卫生保健

我的小狗狗咳嗽。我在多次带她了,他们告诉我“等待”。我支付72美元的分手费+,因为每一个“等待”访问,除了一些咳嗽标签,“可能不会做任何事,但我会和你送他们回家以防”。最后,我支付了500美元+养犬咳嗽,因为他们不能适当诊断她的第一次访问。再次我的小狗狗咳嗽,他们希望看到我的狗之前诊断她什么……即使现在我知道了,这是什么狗咳嗽的声音。这些老兵不关心动物。他们关心的是所有的钱他们可以偷不知情的宠物主人。我迫不及待地想去一个新的审查而不是这个地方,我建议谁读这从别处寻找他们的兽医需求。

我一直使用这个兽医,因为他们开了,今天以前只有一个糟糕的经历。我花了540.00美元的常规考试vacines和耳朵酵母感染。我没有展示了如何管理药物和指令是一个大的紧缩十天。药物了六天之后,当我回到足够完成狗治疗他们指控我整整十天的供应。我问他们为什么是不够完整的十天,我被告知每个人的大型挤压不同(不是很专业),我必须买另一个完整的治疗。我觉得这个兽医变成一种vca医院,更多的钱比照顾我们的宠物。他们做了两个血液测试在一个健康的两岁的狗(他们从来没有这样做过)。我一直信任任何兽医建议vacines,食物、药物等。我现在怀疑,做你的研究不只是相信他们的话。

总理兽医在南海岸。我所有的动物理所当然的去那里。

很忙。确保你清楚你想要访问期间完成的。之前他们已经执行并收取额外的测试与我讨论。我也尝试过多次接触到药店,我的狗处方填充,他们还没有这么做了3个星期了。他们都很忙,不应该承担这么多的客户,因为它曾经是不像这几年前。

员工是和关怀,价格很合理的兽医护理!很高兴我与他们建立定期审查我的猫? ? ? ?强烈推荐

伟大的兽医,他们回答所有问题非常彻底,建筑是清洁和保养的很好,工作人员显然是动物爱好者。他们对一个问题时快速响应联系。我把它们1星的组合是300每访问和傲慢的前台的女孩

曾经是一个非常愉快的经历使我的宠物。他们用来欢迎和问候你。自从新办公室打开它的可怕。没有个人护理。我只是一个客户支付服务。这就是我觉得每次我去那里。非常不受欢迎。我想我应该改变兽医。医生是好的,但女孩前台可以非常粗鲁和讽刺。如果他们犯了一个错误在他们把它,把它归咎于我。 It embarassed me in front of others. They didn't accepted blame or apologized to me. I don't appreciate the way they talk to me and the sarcasm in their voices.. Over the years I've paid them several thousands of dollars. They should respect long time customers. Also, The cost is outrageous. Seems like it's all about the money and what you can pay. My opinion of a good vet is one that keeps their costs affordable so every pet owner can afford to get medical care for their loved animals.

高级动物卫生保健。持续了几十年。非常专业的员工。

后通过几十个兽医和动物医生,莉斯博士是最好的手下来,大多数个人兽医,我信任我的毛皮婴儿。她指导和医疗咨询一直是一个至关重要的关键保持ill-stricken动物健康好像年轻了。强烈推荐所有vet-techs,他们照顾我的猫和狗。

只有兽医我信任我的动物!员工很友好,知识渊博。

我们的英国牛头犬一直是南方沿海狗2年,全体职员——前台,兽医技术和兽医都是知识渊博的。我强烈推荐这个团队和设施。

伟大的体验! !很快得到了我的小狗的检查与其他地方相比。每个人都很友好和乐于助人。强烈推荐!

印象深刻的工作人员和服务和成本。绝对美妙的体验我的新小狗❤️

谢谢你所做的一切为我们毛茸茸的孩子。我们爱你❤️查克,公主雪人和男仆吗? ? ? ? ? ? ? ?

好员工好医院无法更好的与他们感觉很舒服。

每个人都很好。我们的猫在那里很舒服。

非常体贴和照顾我的约克夏。手术后一天打电话来询问她的地位

我看到莉兹博士和她是美妙的。我有2个高级猫和她非常全面的护理。

这些人是如此如此的好,给我的狗很好的照顾

伟大的员工,非常彻底,他们总是有最好的利益我们的狗。

这是我第一次拜访了王子。伟大的友好的服务。