这只狗保姆 马萨诸塞州Andover

你可以信任他们和你的小女孩或人

我们注册了遛狗服务提供的狗保姆一月份在听到伟大的事情在Facebook和口碑的朋友。我们不能更快乐,所有的行人都是多么惊人。我2岁的救援非常胆小的人。Cortny计划满足&欢迎与我们开始走之前确保佩顿(和我)会感觉舒服!Cortny走佩顿第一几次让她到常规的人进入我们的房子和带她,然后逐渐转变成允许其他行人。逐渐我甚至没有想到这么做,但Cortny想确保佩顿很舒服。我比全职工作在我的办公室,有时觉得自己像个坏狗妈妈不能更经常地在工作一周。Cortny,乔迪•林赛完全帮助减轻压力。他们更比灵活调度和多次救了我,当我有一个最后一分钟会议出现去取出佩顿。经过几周的步行和爱狗保姆的工作人员,我们决定做日托每周2天,走3。 I truly could not imagine life without these people! Everyone who we have interacted with at the Dog Nanny has been nothing short of amazing. I highly recommend the Dog Nanny to anyone considering dog walking and/or daycare for their pup. (First photo from walking, second photo from daycare)

狗保姆过去做了很棒的工作梳理我的伯恩山犬。他有一个漂亮的,厚,波浪外套,花大量的时间来管理,但是他总是把他的打扮约会绝对漂亮。说(并没有不尊重员工@TDN),我们遗憾的选择从别处寻找狗美容服务。珍妮特和她的团队正在良好接触客户,让他们知道当他们的狗是由于服务。通常,我们提供折扣,如果书的同一天,她伸出。所以,我订了我的狗打扮的。当我们到达目的地的时候,我被告知需要2小时培训我的狗。员工一直是好发短信让我知道我的狗打扮会话的状态。当我什么都没听到2.5小时后,我决定进去看看。我和阿莉莎做眼神交流,美容师,他们正在另一只狗同时被我的狗是谁。 She motioned for the assistant to give me an update, who said that it would take my dog a little longer before he was ready. I waited another half hour, but still didn't get an update. After 3 hours, I walked back in to check, but my dog still wasn't ready yet. At this point, it was an hour overtime and I had a baby to get back home to, so I was becoming a little distressed. Finally after 3.5 hours, my dog was ready. Alyssa apologized to me and explained that the other dog was the reason it took my dog awhile to take care of. I understood that, said it was no problem, and quickly paid her, not really paying attention to the price she said because I was desperate to leave at that point. I received an email receipt from them a little later, with no discount applied, but instead, a $25.00 surprise fee that said "aggressive" next to it. No further explanation. When I called to inquire, the assistant apologized and said "Your dog isn't aggressive, he just doesn't like the water and gets very anxious" (which I knew, and which THEY knew from his previous appointments). I was never charged this before, nor was it communicated to me when I paid for services. I spoke to Janet the next day, explaining why it was upsetting to not have the discount applied AND to be charged something that was never brought to my attention. Unfortunately, she refused to credit the $25 back to me, and said that she would apply the discount to his next grooming session. 3 stars because of the impeccable grooming job, but -2 stars for not making this situation right, and for poor communication.

我们已经使用大约3个月的狗保姆。最初我发现它通过谷歌,但得到一个初步评估的时间是4 - 6周,所以我们订了,尝试了不同的狗日托。我们1岁,中等混合品种,是筋疲力尽了,当她离开狗保姆!它很适合年轻的狗,两个地方之间的差异我们把我们的狗是昼夜。我也感激时,工作人员告诉我们我们需要跟她工作,反馈是好的,它可以帮助她更好的体验。她很有回忆,但是没有回复的命令”来“当玩。工作人员给了我们一些指针如何加强指挥她做得更好。我很欣赏员工的客观评估和真正的兴趣提供一个安全、有趣,活动环境的狗。

我们发现狗保姆通过家庭成员高度推荐他们。随着新狗父母我和丈夫略担心离开我们的美国斗牛犬小狗在一个新地方与人我们不知道。这是我们可以做的最好的决定!Ace几乎sprint的前门在下降,几乎无法抑制自己的兴奋。他得到了摆动当我们把车开进停车场!他回家又累又快乐的每一次,我们不会感到更快乐,之后,工作人员和服务他们提供!托儿所一直是一个神奇的替代装箱Ace在工作时间。我很高兴知道,我们在工作的家伙被打和耗尽他所有的能量,和被照顾的员工!

杰出的no-crate托儿所和登机。

我们已经把我们的狗狗保姆多年莉莉。我们爱他们!总是相信莉莉将我们不在时照顾和保持安全。

神奇的地方,许多人他们知道如何照顾狗。请注意,日托的质量也要求适当训练你的狗和社会留下来成为环境的一部分。知道一些非常重要的是,他们非常有选择性。当你带你的狗狗第一次,你会被告知这是一个最初的试用期。他们花时间和护理一次打电话给你如果你选择更新你如何狗会的第一天。如果你的狗是应对召回命令(知道他或她的名字,可以叫的时候)和照护者和其他狗卖得很好,没有问题。如果没有,他们会与你谈论它。如果狗有问题,他们会冷静,请让他们与你和将帮助建议的行动方针。例如,我的狗很害羞周围新的人。需要一段时间,他热身,但是一旦他已经足够他会爱他们做任何他们说。 Unfortunately, this isn't apparent at first and I would have understood if they turned him away. They, instead of just saying no, listened and gave me a list of things that needed to improve. I worked with my dog over the next few weeks and kept bringing him, and they noted that his behavior drastically increased. The people here do listen and care, just be warned that they will turn dogs away that aren't well adjusted to the environment. If your dog is or can adjust, however, that means that you just get an even better daycare experience. (They also offer fantastic overnight dog boarding as well, during which my dog fell in love with one of the staff. They now both explode with joy whenever I drop him off and they see one another.)

与这些人可怕的经历。如果你的狗有能量不要期望他们得到它。他们打电话告诉你来接他们,如果他们不采取行动的标准。他们不促进狗跑来跑去。他们也有午睡的时间为你的狗。我不给你我的狗睡他们是他们的能源和其他狗一起玩和社交。他们对狗空间不是很大尤其是狗他们的数量。当心把你的狗这是不值得的。老实说他们只是很势利的,是为了简单的巴克。

我们爱狗保姆!我们的狗会定期梳理。当离开我们相信狗保姆照顾她。

我的狗一直在这里多年!很神奇的地方,适应在紧急&人如此美妙J & t .他们崇拜它。喜欢安静的环境。没有比较。在其他地方&当你走在完全无菌。狗保姆温暖清洁&邀请? ? ? ?

把你的狗的好地方

非常关心、体贴、有责任心的员工和清洁设施。我们的狗是评估可能周寄宿。而不是告诉我们,他们说一切都很好,由于我们的狗胆小的本质和它的小尺寸(意大利灵缇犬)他们不舒服她登机。虽然我不喜欢他们的决定与他们的诚实给我留下了深刻印象。

我的小狗有一个伟大的时间,和玩会见新朋友。

可能我去过的最好的美容师在很长一段时间。需要一些骄傲的工作。不会相信很多人除了他们和我godendoodle吗

最好的托儿所。他们是关心和知道狗! !

我多失望与客户服务我最近经历的狗保姆。我们没有经常需要宠物日托中心,但是我们使用狗登机很感兴趣,因为它提供了一个交互式的环境比传统的寄宿。我们意识到这个环境不适合所有的狗,所以我们把我们的狗最近把1岁日托4次登机前让她习惯和使用宠物日托中心/他们的建议。每次我们把她捡起来他们提到她需要做一些事情像她记得当她在玩游戏的时候太激动,午睡是有时斗争。每次我们把她捡起来后得到这个反馈,我们还问她是否还好板在我们即将到来的旅行,每一次他们说,是的。三天从我们最后一次登机。原来我的丈夫安排了半天,因为他们的教练是回忆与她和工作。然后他们打电话给我,让她呆在午睡时间,我同意了,周末想做什么是最好的。年底他们叫午睡时间,说她那天大声哭了,她的整个午睡,不解决,寄宿并没有一个真正的可选项。我们三天的旅行,他们问我如果我有一个后备计划为我的狗。 Why would I have a backup plan if each time we picked her up they confirmed she was still good to board? We left the conversation stating a manager would call me to discuss to see if we can figure something out. When my husband picked her up on that last day they apologized and said it was a pretty filled weekend coming up and they didn’t want to chance her being disruptive to the other dogs. They also reiterated she hadn’t misbehaved like this the other three visits, just today, hinting as to why they were just cancelling on us. She also stated to my husband that some dogs cry the whole first night and then end up being fine the rest of the visit. That comment seems to contradict their arguments in my opinion. A manager did not call me that day as indicated. My problem is not with the fact that my dog does not fit their model and is not a good candidate to stay at the Dog Nanny for boarding. Some dogs are and some dogs aren’t, we get that. My problem is with the poor customer service we received leading up to that decision. They should have been more forthcoming from the beginning telling us she was not a good fit. Instead we have now paid for 4 full days of care and then just days before leaving for our trip had them retract their statement and tell us she was a bad fit for boarding. Did they just want to get the most money out of us before backing out of boarding? I want to hope that’s not the case, but I am very disheartened with the customer service. Buyer beware if you are just looking for boarding services, not reliable. As I’m sure they would more than likely agree, dogs are a part of people’s families so you should not mislead a customer that their dog would be getting the care and boarding services they were requesting. And more importantly not backing out so last minute, without much care. Honestly, it comes down to open communication and transparency – which is something we did not experience with the Dog Nanny.

我已经把我的黄色实验室幸运狗保姆近8年,现在我把我的小下文克洛伊。我一直印象在他们的服务水平,以及他们如何关心我的小狗喜欢他们自己的。员工和业主尽最大努力照顾他们的客户,我强烈推荐他们任何人都需要一个安全的和可信赖的环境中你的狗可以得到锻炼并且被一大群很好的照顾宠物专业人士。你不会失望的! ! !

他们是伟大的,他们照顾好我的小狗。他很讲究,他的感觉很舒服,他喜欢来这里。很高兴我发现他们!

不觉得舒适带我的狗在这里我能听到员工对着狗尖叫从停车场非常不专业,让我想知道我的狗正在治疗。请把你的狗狗集中的地方,而不只是关于钱的业务。

让狗狗托管。我的小女孩萨莫耶德人太爱它了。设施很好,船员是美妙的。

这里的人都是伟大的,非常友好。我非常喜欢,它很好员工,总有很多员工留意所有的狗。

很多狗太少空间。我的狗是肮脏的每次我把他捡起来。

对幼崽的好地方。女孩们难以置信的成功,我的狗喜欢这个地方3年后安德里亚的纹身,是最好的美容师。和她是如此甜美,非常吃苦耐劳的女人? ? ? ?

这里的人给的反馈你的狗是一个好地方

我总是等待写检讨后第三次因为一些天好然后别人,今天是我第三次. .o等待不是腾空而起,这是为什么……我叫回到2/4改变我2/6钉应用我的狗,把它改为2/7,没有问题。2/6我得到一个电话说订了app的家伙不知道他在做什么,它又不得不被改变,我有点生气,但我明白这是一个简单的错误现在应用在2/8。我叫几次在2/8确认时间,但没有人拿起,不出站消息说他们将关闭(这将是一件好事。)我开车在结冰条件下到那里,因为我认为其粗鲁不出现由于天气,因为我不能得到任何一个,我决定去任何的方式,因为我尊重他们的时间,但我想他们不尊重我的。好可怕的45分钟的车程后,我出现,他们已经关闭!也没有给我电话让我知道他们被关闭,不出站消息说他们被关闭。对我来说,这是不礼貌的,很不专业。我得到天气是糟糕的,但你至少应该让出站消息说你被关闭或者更好…打电话给我说你需要重新安排由于天气....而是我开车像个白痴让应用程序,但你不在那里。 That is HORRIBLE SERVICE. Hopefully after the vm I left I will get a call to resolve this issue but right now after over 2 hours of driving for nothing, i dont think any words will help because "I am sorry" wont cut it.

他们照顾惊奇我们的小狗Jax: -)

不只是狗狗托管…是做游戏的时候,午睡时间,食物的时间和爱。他们做了一项伟大的工作。我们的狗喜欢去!

我们的狗,朋友一直去日托@狗保姆约8个月,他爱它!他在刚刚3个月大开始,仍然跳出他的狗汽车座椅每次我们拉在他朋友叫他听到。他是一个小狮子狗所以我们有点担心他会如何处理更大的狗,然而,我们所有的恐惧减轻早期。之间的分离有有点小和大狗但是他似乎好大型犬,经验证明是有利于他的大小与动物为伍。大部分员工是真心关心所有的狗和真正去了解他们。我只有遇到1或2,给人的印象他们宁愿是别的地方。总的来说,很好运行业务和it非常令人欣慰的知道你可以离开你的狗整天在这里,他们不仅会有一个伟大的时间,但也被爱。我绝对推荐任何狗主人的狗保姆是希望有他们的狗有一些乐趣,到处跑,回家疲惫,当你忙于工作或照顾其他的事情。同时,凯尔西赞美,美容师,她真是太棒了! !