Reisterstown宠物度假酒店 马里兰州Reisterstown

它一个很好的地方让我着急,宠物很可爱

我爱这个地方,我的狗,Jazzey !我已经告诉我的朋友和家人和狗!我有一个Jazzey可以洗澡的地方,而不是培养耳朵感染! !

它总是一个伟大的经验。

他们照顾好我的杰克罗素的小狗。

带你的宠物的好地方,如果你去的城市一段时间。

这是我第一次在我的2只狗(约克夏& shorkie)培养我们热爱他们所做的。因为它们很可爱。谭雅做了伟大的工作。我们已经跟踪预约安排。

他们真的去来使你的宠物舒适和安全的! !强烈推荐

我们登上我们的狗,一个1.5岁坑混合,在首次Reisterstown不久前。这是第一次他远离我们,因为我们救了他。他回来看似快乐,健康和疲惫!工作人员礼貌的电话和电子邮件,并能够提供详细的记录,当我问起我们的狗是他星期做半道上。我也欣赏他们超级预先与客户要改变操作——因为他们有一些狗咳嗽的情况下,他们在小组赛将暂停。我敢肯定有些地方不会把暂停或不提前打电话,让人知道,但Reisterstown,和我不能告诉你是多么欣赏。我们几乎肯定会再次使用它们在未来当我们旅行。

好宠物护理而度假。每只狗狗都有自己的运行可以访问任何时间。这个地方真的宠爱你的宠物。

我的猫回来更放松

我们只有登上我们的狗两次,我们永远不会再一次,这可以归结为4个原因:当我们把我们的狗,我们离开了他4玩具,一件t恤和狗粮。总的来说,我们发送我们的狗八天的食物(每顿袋装)逗留七天,以防我们错过航班。我们在旅途中称为一次而得到一个更新,我们被告知,他吃喝正常,而且生活得很好。问题1:RBK骗了我们。当我们把我们的狗捡起来的时候,我们被要求把他的剩余的处方食品,但是我们被告知没有了,尽管我包装2额外的食物。带着我们的狗的女孩说,他是一个挑剔的食客,不想吃太多,而他在那里。如果是这样的话,额外的食物在哪里?问题2:RBK紊乱。在捡起,我们的狗失踪了2玩具和t恤,RBK告诉我们他们不能被发现。女孩回到里面看,幸运的是找到了两次后的t恤,但是找不到他的另外两个玩具。 To make matters worse, when I asked for partial reimbursement for lost items, the manager was very dismissive and blamed everything on my dog, saying that dogs become destructive and destroy toys and sometimes they need to be thrown away or washed. Our dog has never done that, but let’s just say that he did, it should be the responsibility of RBK to document and let the owners know – not for us to inquire when we didn’t get the toys back. Problem 3: RBK does not communicate to customers well. If a toy has to be thrown away, it should be documented and the dog’s owner should be informed of what happened. We were told by the manager that we would be given a call back to follow up about the missing toys in case they were being washed. It is one week later and we have still yet to receive a call. To add on additional examples of poor communication, when we scheduled the second visit, we were not notified that their prices had increased. We asked for the same package that we had the first time, but were not told about the price increase until pick-up. Additionally, while making this reservation, we were told that last time, he didn’t get his gourmet treats because his stomach didn’t like them. We were never told of this at our first check out nor offered a partial refund. Problem 4: RBK is negligent in letting owners know about Kennel Cough exposure and has put into question the overall ethics at RBK. Our dog very rarely interacts with other dogs and is up-to-date on all his shots (including Bordetella), so it is a fair assumption that our dog did not have Kennel Cough prior to going to RBK. After pick up, we noticed our dog was sneezing quite often, so we went to the vet. During our visit, our vet advised us to be cautious of going to RBK because they’ve had multiple patients with Kennel Cough after staying at RBK. After visiting the vet, I decided to call RBK and let them know that our dog had Kennel Cough. We have called on other occasions only to receive no response from management, which is the main reason of this review, nor have we seen any notice of an outbreak. It’s the responsibility of RBK to let owners know that there is an outbreak, yet RBK withheld that information from us. Given the fact we’re in a pandemic and notice of exposure is commonplace, RBK has no excuse of ignorance. However, the evasive tactics by the managerial staff has done nothing but to convince us that RBK had any intention to let us know that our dog had been exposed. Most importantly, by not letting us know that our dog had been exposed, we could have been treating his Kennel Cough significantly earlier. Now, we are left to pay for the vet bills due to mistakes that RBK could have prevented by simply turning us away due to the outbreak or isolating our dog. Even at the bare minimum, RBK should have had the common decency to let us know our dog had been exposed to Kennel Cough at pick-up and that was not even met which is why we will not go back.

我们把我们这里的黄金涂鸦梳理一年多了。他们做了伟大的工作,绝对聆听,了解如何修剪你的狗。强烈推荐。

我一直把我现在10岁的爱尔兰Setter RBK登机。员工总是很欢迎。他喜欢池,当它在暖和的月份开放。我尝试不同的机构一次年前,在他开发了一个养犬留在RBK后咳嗽,但他从其他地方明显沮丧的回来的时候,我毫不犹豫地回到RBK。他总是返回RBK精神抖擞和外部的疾病在10年,他总是返回健康。我建议在这里寄宿你的动物伙伴(s) !

人们通常评论只有当服务是坏的经验。但是我喜欢强调当服务是好的,在这种情况下,服务非常好。我在几个地方寻找一个空间来照顾我的狗了10天。和我很高兴说我收到了好的建议并阅读所有的评论。我第一次来到我的狗需要远离我。但是她发现庇护所和护理。每天我的邮件回答我,当我打电话。我看到我的狗的照片Instagram,平息了我的心。她回来了喜气洋洋的。我推荐狗沐浴服务。 I paid for it and it came back very well. We really appreciate the care for her. I RECOMMEND! And I feel confident about leaving my dog again under the care of such good people. And I especially thank Laura and the office staff. Thanks.

我的狗在这里住了2天。一周后,他被诊断出患有养犬咳嗽。之前他是完全健康的。

我们的救援绝对热爱这个地方,我们爱他们的!嗯,也因为他们可以像我们一样爱我们的狗。他和他一样兴奋地看到工作人员看到我们当我们回家。伟大的工具和知识渊博的人员。

神奇的员工,我的狗非常高兴

离开你的宠物一天的好地方。

指由熟人给高分。我给4星。我们把7月大的哈士奇和12岁的约克夏保健平均每周有两天。员工表现爱心,将解决任何问题。我强烈推荐他们。

我的狗非常喜欢这个地方!在这里工作的女孩擅长记住你的名字和你的狗,即使他们不是常客。我喜欢他们的理由,有很多活动的狗。我不觉得他们是在笼子里大部分的一天!他们出来车每次都不想离开!哦,他们总是拍照,所以我可以看到他们玩。我只是希望他们靠近我的房子,他们肯定需要开放时间更长7将成为完美的人工作。

我离开之前审查赞扬RBK他们伟大的照顾和关心的态度。他们有一流的设施和美妙的员工。我们登上两个斗牛犬和他们很多次,从不担心他们在可靠的人手中。老板是一名兽医,非常专业的管理人员和操作。最近,我们的一个狗死了,我们接到员工的手写卡片非常详细的回忆和发自内心的同情。做任何事说任何更多关于多少他们关心他们照顾的狗吗?这是你应该董事会你的宠物的地方! ! !

我们开始把斗牛犬向RBK大约一年左右前。她恨她最后寄宿的地方,会抱怨和抗议一旦我们走近了。她很高兴下车,去看她的朋友们!当我们选她了,但她仍然很高兴,笑着从大时间她在假期和温泉。这总是让我们感到舒服滴。我们知道她手很好。在2/14/21向我们联系RBK建议他们,她不会去了。几周后,我们收到了一张卡片在邮件个性化的评论和句安慰的球队与老大在她访问。他们之前5星级,但这使得它们在顶部!总是走的最远的小事情。我们现在有两个新琵蒂在我们的生活中。 Beignet and Roux will be staying for their first vacation and spa time on 3/10/21. I am excited for them to experience the same great time away from their humans as Irie did!

第一次和一个奇妙的体验!我有一个6个月的100英镑甘蔗corso和员工非常博学,回答我所有的问题。我必须告诉你,他们的打扮技巧是无可挑剔的。他们是组织良好的大流行。对待你甜蜜的宠物这个神奇的工具。

我强烈推荐RBK !我已经使用多年,没有但伟大的体验!这是一个跟进去年我以前的评论……从那时起,我的一个狗迦勒去世了。Reisterstown狗送我最好的名片。这是签署的每一个人,最好的消息。他们真正关心他们照顾的宠物。我们有另一只狗谁是咄咄逼人。他不会让任何兽医照顾他,但他走在Reisterstown养犬没问题,甚至让他们剪指甲。他知道一个好地方当他看到一个! It is great to know your pet is in great hands when you go away ! Thank you Reisterstown Pet Resort !!!

只是一个巨大的操作。我知道与他们离开我们的狗时,他在伟大的手,将有一个美好的时光。

我们小心翼翼的猫

优质的服务,简单的时间表,跳伞和选择ups。工作人员很友好,知识渊博……我开车30分钟在这里留下我的Mac。他们会得到5个星星如果梳理服务是更好吗? ? ? ?

我们的小狗是一年一次或两次。他跳下车去,都是微笑,当我们接他。

我的狗喜欢它

我开始使用他们日托当我们搬到汉诺威,PA。我工作非常接近他们实际上是非常方便我的小狗呆在那里,我在工作。最好的部分关于这个地方,到目前为止,他们有这么多的户外空间狗跑和玩! !我们最后的日间托儿所,在郊区的一个仓库没有室外空间,所以这是一个真正的治疗。员工是伟大的和友好的。他们已经持续多日的包节省你的金钱,如果你想成为一个定期。员工在COVID-19正在采取一些好的措施,;路边皮卡和跳伞和员工是戴着面具和汽车。