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T Artez
一年前
玛莎割掉我的狗的耳朵!(包括图片)我把我的约克夏他打扮约会在房间新郎星期四,12月9日。我被告知要4个小时,相反,梳理只花了2 -好了好了。我在我的约会,所以我妈妈接他。我给我母亲服务的钱,为她提供了小费给玛莎,我本以为是为服务将是一个伟大的结果。我妈妈检查我的狗后,她注意到红色看起来喜欢干血。当我遇到我母亲把我的狗,我注意到他的耳朵很波涛汹涌的时候有血,看起来就像试图删除,有快速的停在他的耳朵。快速站是一种物质用于止血的快速宠物指甲剪。当天,大约一个小时后我的狗,我们开车到新郎的房间,和长,玛莎走出时,爆破图帕克在她的手机,然后头也不离开。我把她的注意力,她割掉一块我的狗的耳朵。 She immediately went on defense and said it was only a nick to his ear. I requested to speak to a manager (who she claimed would be in the next day — Friday, then later stated that she had the flu and didnt know when she’d be coming back). What made me upset even more is the fact that Martha accepted the tip when my dog was picked up and didn’t think to part her lips about cutting my dog! She was not going to say anything had I not brought him back up there to show what she did. She was fully aware of what she did because stated she nicked him (which was actually a bad cut to his ear), and applied Quick Stop. It was very dishonest of her to not say anything and that doesn’t sit well with me, and looks very bad on the company as a whole. Martha ended up giving back the tip I left as well as a full refund. I also informed her that I will be taking my yorkie to the vet to get his ear looked at with hopes it was not infected, and I said they will need to reimburse me for the vet visit. Still no call from the owner, Laurie (today is Tuesday, 12/14). I contacted the grooming salon on 12/10, the lady who answered the phone said Laurie is going to call when she gets in on Saturday….again, STILL no call and today is Monday. I took him to the vet, thankfully there is no visible infection, but the cut will need to be treated to ensure no infection occurs. The veterinarian was nice enough to not charge me since they were running an hour behind, and it was a quick look. I will NEVER service this location again! I advise anyone who does to thoroughly check their pets because had I not been vigilant and observant, I would have not known since dishonest Martha chose not to bring it to my or my mothers attention at pick up, but so graciously accepted the tip. Laurie, since I didn't get a call back from you, as the owner and manager, there is no bill you’d have to reimburse me for since the vet did not charge me. I’m a business owner, & I know how it is on both ends of customer service. This service was unacceptable. Laurie, you could have at least called me because my number was left for you, and I was told you would call me on Saturday, you never did! Or at least have someone else call on your behalf since this was a crucial situation — she sliced my dogs ear!! Let this be a lesson to keep lines of communication open, and trustworthiness. So now, we’re still treating his cut and keeping an eye on it to ensure it does not get infected from the negligence of Martha. Accidents happen, I understand, but for her not to inform me of the accident is deplorable and concerns me. I would have respected it if she would have been professional and woman enough to mention the accident straight up and forthcoming to let me know what took place, then to leave the Quick Stop on his ear AND dried up blood in his hair. Which lets me know she didn’t even try to clean it up much. Disgusting! I don’t need any calls now. I waited, gave it 5 days, so now I’m writing about it publicly.
迈克尔
一年前
我爱这个地方!他们总是乐于帮助我。
凯瑟琳·塞拉
一年前
我把我的3岁的小梗混合,所以快乐!这是第一次,他是一个美容师,我非常高兴他们投入梳理他努力工作和耐心。我只会来这里,因为我看到他们伟大的如何处理我的小领导的狗。他有丝乱糟糟的头发和他们能够使我的男孩看起来漂亮!我只想说谢谢你,每个人都可能参与今天照顾他? ? ? ?
阿曼达Bazan
一年前
我们爱新郎房间!我们的狗折磨他们吠叫,但整个员工是非常甜蜜的。谢谢你所做的一切!
魅力哈蒙
一年前
伟大的经验。我们得到我们的爱狗狗修剪。我们称之为“军事”
Abegail Tolones
一年前
谢谢你照顾我!我觉得好刷新和放松!我feeeel goooood气味。这是我在我温泉的一天!很快再见到你。Zzzzzz爷爷充满活力的
维基塔克
一年前
我的狗喜欢去新郎房间……我想每个人都对她很好,因为他们很高兴他们的客户。她出来干净,气味和感觉很棒,她的指甲比我的更好看!哦,我有没有提到伟大的利率?他们向我推荐,我建议他们任何一个有狗或狗!
达纳·布鲁克斯
一年前
我爱Bri在房间新郎!她是唯一我会让新郎玩具贵宾犬的人现在是1岁,此后接受常规梳理她约3.5个月。我有一个约会与温迪和这是最糟糕的经历。她开始告诉我,我的贵宾犬不是纯种贵宾犬(她觉得头发是更像一个马耳他)解释说,我的论文在我的小狗,她AKC注册,我与增殖,以确保小狗的类型。不,那不够好!她继续告诉我她也曾经是一个饲养员,她知道她的小狗。因此狮子狗削减我要求可能无法得到实现。我解释说这是削减Bri总是给我。(她出城)。不,还是说不能给这伤口。 I left with my poodle and we waited for Bri to return. So awful.
索尼娅莱特
一年前
带你的皮毛婴儿的最佳地点
伊内兹肯德尔
一年前
很棒的工作。我的沼泽爱它。
莎朗·鲍伊
2年前
温蒂女士是最好的! !
米歇尔•达勒姆
2年前
新郎房间是美妙的,我明白为什么他们会极力推荐的。他们是伟大的
玛丽珍年轻
2年前
我爱这个地方把我的猫…员工很友好和快速…这个地方也总是干净……由于新郎房间……? ? ? ?
Richelle Coleman-Warren
2年前
喜欢这个小生意。我使用移动美容师和它对我们来说是完美的。有点昂贵但你支付方便和我很好。这是一个很棒的地方,他们做了一个很好的工作在我们4幼崽。
亚历克斯·巴拉哈斯
2年前
了不起的团队。我的狗出来很好修剪和沐浴。甚至她的指甲被提起。仍有大量的松散的头发在她但除此之外,他们做得很好。员工很友好,你可以得到一个约会在大约一个星期。
莫妮卡桑德斯
2年前
我已经把我的皮毛开放以来GroomRoom婴儿! ! !每个人都总有礼貌,友好。温迪(美容师)是优秀的和可靠的。小狗的女孩洗澡也很棒! ! !如果找一个新的美容师新郎房间唯一的去处! ! ! ! ! !
黛西谢尔顿
2年前
迪莉娅是惊人的和我的巨大的粗糙的牧羊犬。他看起来像一个新的狗每次。他看到她时,他舔她的脸。
泰特罗伯塔班纳特
2年前
他们削减我的宝贝爆炸和削减她的底。
帕特里克小腿
2年前
最好的狗打扮。由于新郎房间
特里Osburne
2年前
我只是评论移动梳理。卡尔是非常不可靠的。取消了一个星期,然后重新安排并没有出现。他都懒得短信或电话。我使用了店,他们是令人难以置信的....不使用移动服务! ! ! !
玛丽亚·桑切斯
2年前
我有一个maltipoo,讨厌被培养。刷他的外套需要很多耐心因此我知道是多么困难他必须是新郎。他看起来完美的每一个时间。我不知道他们如何做。他们花时间听我要剪头发,注意了他的形象。这个配置文件允许我能够说他通常当我们访问。我强烈推荐这个地方。
Stephaniethesouthernbell布朗
2年前
我的狗每天支付65美元的话,没有得到我支付。
雪莉C
2年前
伟大的……我爱这个地方。和美容师和4腿客户好!
珍珠Sellman
2年前
唯一是他们没有告诉我他会抓导致他削减低,他的皮肤是恼怒但其他然后是ok。
纳撒尼尔·哈金斯
2年前
这是最好的地方对我的小狗! ! ! !Rhianne做的非常出色在他第一次! ! !我肯定回去一次又一次! !
嘉莉曼德
2年前
他们总是做的很好!
安白
2年前
我有西施犬,她不是grom我满意,这是我第二次她grom新郎房间是完美的第一次! !5星。目前我非常不满意她的样子。下面回应她不纠结,有几节就像第一次一样。这个时候不均匀,形势不容乐观。还在12月我没有约会,如果你不能培养我们讨论如何你应该带她回到家!她在兽医1月第二个星期,他说她是完美的! !你不需要刮胡子,剪刀剪短她一直块,块了! ! !
白羊座Gurl
2年前
他们做了一个优秀的温泉治疗我的小茶杯朱丽叶!她看起来,闻起来像皇室之后!谢谢你!
吊杆米尔斯
2年前
新郎房间是最好的宠物美容师南部。他们超级专业,熟练,善良,温柔,非常以客户为导向。我不会和任何人信任我的狗。
Dayna镍
2年前
我有三个贵宾犬,在需要刷牙,甚至有一些铺垫。三个美妙的,才华横溢的美容师把我的孩子变成美丽,芳香,和快乐的狗!我在我的手和关节炎无法刷他们很多,但是我肯定爱宠物他们当他们是如此美丽,柔软。
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