关爱的手动物医院 亚历山大,马里兰州

长篇大论,因为这涉及到我们的小狗和我们的宠物是最重要的。我们只有小狗绝育。这是我们第一次经历手术在这个兽医,我们老猫狗绝育,当我们生活在一个不同的状态,所以不是我们的第一次经历。不管怎样,他们叫一次,我的未婚夫在上班所以他找不到电话,他们从未尝试我(我也在账户),他们从来没有试图再打来,我的未婚夫没有看到一个未接电话,我开始担心,所以我打电话给他们。她做了四个小时。他们称一次。我可怜的小狗在后台我能听到抱怨。他们没有给止痛药,光抗炎,一个选项来填补曲唑酮-镇静(不疼痛- RN)。这只会让她平静的变性人。缝合是可怕的。 The post-op appt, you don't even see the vet - you see a tech. Finally, the top concern of mine, was as follows. We sent our pup with her blankie, we knew the smell would comfort her, and we felt really really guilty doing this (pet parents, you know). They said it is absolutely ok! When they brought her out, they didn't bring a blanket. I asked for it and the gal goes "oh, what color is it?". What that tells me is that they didn't keep it with her, or place it in her kennel, or keep it in a safe space so they knew who's dog it was. First, that's stealing. But second, how dare you do that when I trusted you with my baby dog. Oh - I also don't need to get into the problems with refunding/recharging a different card - because we had our bank solve it. Yes, no one at the office could manage refunding a credit card properly, and they needed us to wait for the financial manager, in which they kept saying it'll be another week until she's back in. It was almost a grand, and we had to pay rent. Let me just say: train.your.employees. Needless to say, it's our last time at this vet.

伟大的审查似乎真正照顾我的宠物

避免这个地方。办公室经理是一个女人是不礼貌的,不关心我的宠物。

以快速的方式照顾我的狗,最后第二个请求。他们做了一个很好的工作在评价他,非常关心他的焦虑

护理人员和医生。他们还贴现与我的新救援犬,我第一次访问一个惊喜。

每个人都很好,照顾我的小狗!

他们甚至显示,更爱我的小狗从第一个电话,第一次…。

优秀的体验!员工很友好和面向客户服务的。系统对Covid到位,工作就像一个油机好!每个人都知道自己的工作,用仁慈和怜悯。他们解释每一个选项没有压力和成本。这是我的新兽医! !非常合理的价格!这是最好的我有许多经验,多年!

很友好!我的小狗非常满意她的访问。

我们非常不安和不满不专业的粗鲁和快速治疗5分钟考试Snowgell博士和科技Taleah今天。兽医甚至不愿意花时间检查我们的女孩佐伊。她迫不及待地走出了房间。考试费95美元5分钟服务非常错误和不尊重病人/客户和他们的爱狗。我期望我的女孩佐伊今天做个全面检查之前她被狂犬病开枪bordettella疫苗。她甚至不想解释关于狂犬病和bordettella副作用和犬恶丝虫注入,相反,她刚刚告诉我,她会给我信息,而不是解释疫苗的副作用。她甚至都没有花时间与我谈论发生了什么后狂犬病疫苗或bordettella今晚佐伊。我不想看到这个医生上周当我打电话,我担心她不是一个数字式电压表和良好的护理的医生,但这个女孩在电话里向我保证她是一个非常有经验的兽医和关心病人。我是对的。她不关心佐伊。 If she doesn't want to treat and care for my dog Zoey then I shouldn't pay her for her 5 mins service for $95. I told the tech that I came to expect fully examination for Zoey cause she needs her exam by the Vet. So she said I have to wait cause she already went to see her next patient and she will come back. But she didn't want to come back and see Zoey again so I told the tech we're leaving as we were very not happy with the unprofessional and rude and quick 5 mins service. If I had known this is treatment that we received, we wouldnt have come and should had gone to see Zoey other Vet instead. I left a message to the manager for the owner Dr.Newman or Dr.Vitulli to contact us regarding this incident. Zoey has been rubbing her eyes and looking so lethargy after the Rabies and Bordettella today and we are very worry about this. In Dec 2017 Zoey had bad allergic reaction cause she got another duplicate DHPP with lepto from Caring hands Animal Hospital in Rockville. She already got DHPP from Vetco in Oct 2017 but Caring hands gave her another DHPP with lepto in Dec 2017 which I specially told the doctor why didn't she look at her medical records before she gave her extra duplicate Vaccines. We had to come back for bad reaction treatment that night. Zoey is never the same puppy since that night. Duplicate vaccines to dogs are very bad. Today is the last day we will ever use Caring hands. This is all about money and never care about the pets themselves. We love our fur babies and it breaks our hearts to see a Vet that you think you can trust and you think care for your dogs like you do with them as their parents but they don't care at all. The front desk girl and manager also were rude today. Waiting for the owner to contact me regarding this and also still waiting for copies of real lab report (other doctor) that I haven't received after multiple emails and phone calls, and a call back from Dr.Caprio (who was always nice to us before) to whom I left good reviews few months ago. If you love your fur babies please do more research to find trusted and caring great Veterinarian Practice . It's very important to find a great care for your fur babies just like finding find good doctor for your kids.

我一直在一个充满爱心的双手的客户从第二天我把我的小狗,这是四年多了。我从来没有一个问题,直到最近。他们的医生都是非常友好的,知识渊博的。但是他们一直在他们的约会时间。今天我等了17分钟他们叫我通过我的约会时间。而且不只是今天,同样的事情发生在我的访问。我明白一切都因为COVID慢了下来,但它也COVID开始以来已经一年多。特别是如果他们送我三个电子邮件+前几天的自动调用我的约会日期让我确认我的预约。请做得更好更准时。

我接到一个电话后我的狗的过程让我知道如何去了。第二天我还接到一个电话,为了给她检查。医疗服务的质量我很满意,我的狗了。

组织培养,我双手把我介绍给关怀,我如此深刻的印象。医生确实不错,办公室工作人员组织和高效。他们为动物提供非常小心。

关爱的手真的是最好的兽医如果不是最好的。我们最近不得不告别心爱的奥兹经过近17年和关怀的手来帮助我们解决我们生活的最困难的决定之一。我们从来没有觉得冲,每个人都是那么富有同情心和爱我们和我们的奥兹。几天的信我们收到这张卡片有手写的便条,床铺博士发送她的言语和哀悼。我们绝对没有希望和感动她善良对我们在这样一个艰难的时刻。我们不能说足够多好和关心他们的整个团队。他们将永远是我们对所有我们的宠物兽医。感谢你关心的手我们和爱我们的宠物像一家人。

今天我不确定发生了什么,但我只是看了看预览今天评论,他们似乎都提及布/兰迪抱怨的原因。我100%同意,这也是我之所以将不再是带我的狗去这个地方。布最恶毒的语气和超级冷漠。实践需要代替她或者没事失去更多的客户。

非常友好和专业。爱这里的员工

可怕的实践和他们混乱你的宠物的记录。13年住在弗吉尼亚州和从来没有见过这么可怕的实践

我永远都不会再回来。如果我能我会给没有星星。请避免避免这个兽医。他们不关心我死去的宠物

我可以为我的猫.....说话我们爱这个地方:-)

BB实践是另一个客户向我推荐的。与我的猫非常高兴第一次访问,艾比罗西被医生治疗。将在几周内我们其他的猫。

关爱的手动物医院是敏感的,当我们不得不找个地方一宠物火葬。这是一个简单的选择开始将我们的生活狗那里得到答案他再度发生耳部感染。

弗吉尼亚州北部的最好的兽医! !

这动物医院提供最好的照顾你心爱的宠物。莎拉·史密斯是一个最好的兽医技术在美国. .爱她的爸爸和妈妈

我很高兴与服务端和前台以及兽医都非常关心和帮助。江南娱乐主页不幸的是,这是你能找到的价格相当高最兽医的地方。

你不能出错让你的宠物照顾的手在弗吉尼亚州亚历山大的动物医院。整个员工是真正热爱动物肯定!罗西博士是可怕的,神奇的,非常全面!

我爱,爱,爱关心手中。我是一个专业的宠物保姆又遛狗和我在学校成为一名驯狗师,所以我也许一点额外的挑剔他带我的小狗去兽医护理。我的大多数客户来关爱的手,我听说狂欢的事情从他们多年来诊所,现在我有我自己的伟大的体验与关怀的手团队帮助照看我的新小狗。井是我们的首要兽医博士和我爱,如何沟通,她是知识渊博的。每个职员都有迎接或与我们合作一直很好,所以甜我的小狗,他的所有幸福的尾巴摇当我们到达我们的约会。的时候为他进入建筑没有我,他很高兴跟他朋友关爱的手,他离开没有焦虑,就像我不存在,这正是我想要的!员工真正花时间去问候和爱他的方式显然已经帮助他感到安全和自信。我爱关爱的手,绝对推荐!

我所遇到的每一位员工超级友好,非常专业和有帮助的。

亚历山大关怀的手总是给特殊照顾你的宠物——从前线人员,助理和医生。他们温暖、热情、细心和真正关心你的动物。特别是考虑到困难covid限制,约会时间和运行效率。我有3我的宠物和我的宝贝混乱但琥珀是惊人的,处理所有的耐心和仁慈。纽曼博士是一位杰出的医生,总是很好的照顾他的病人。10/10推荐!

更新,而兽医似乎合格和彻底,同情和支持人员缺乏培训与宠物主人沟通。本周两个事件发生,需要一个标准的专业水平和沟通。在两个实例关怀的范·多恩广场回应唐突和缺乏专业精神。首先是一个技术的处理我的小狗照顾常规免疫接种。她准备,不得不回去内(在她外面让我对她的小狗注射)没有警告。我的小狗可以螺栓因为科技的束缚。的。Simparica科技嘱咐我,不管理或交给我。我叫后,告知我被退回,但已5天,我仍然没有收到退款。第二个是今天发生的一个事件。 I tried to get an appointment (called early morning) for my pup who has developed a limp and is acting listless. The person answering the phone quickly told me that I should go to an emergency center. What she should’ve done was offer to have a vet call me back to evaluate my pets symptoms first. Caring Hands is a franchise like McDonald and behaves very much like a franchise. Avoid!

我的丈夫和我爱的员工和经验在关爱的手,我们去亚历山大地区的设施。他们是专业和善良,清洁和安全设施。