Banfield宠物医院 伊利诺斯州,

我们把小狗看到Banfield宠物医院和评估。工作人员非常友好,解释他们要做什么,以及在每次遇到任何的发现。我们也有自己的健康计划我们的小狗,是在一个合理的价格。我将鼓励人们看他们的网站关于这些细节,因为我不希望给误导性信息。Rosanova博士是我们的幼崽兽医,她已经好了!发现约会有时会有点困难,否则你毛茸茸的朋友的好地方。

伟大的经验,我们从外地来,需要兽医护理,兽医是及时的,优秀的,工厂是在一个宠物清洁和愉快。伟大的整体体验,谢谢!

今天我有dis-pleasure参观。我想说,该设施作为一个实体,我没有问题。工作人员和护士/医生。在之前的访问非常礼貌,欢迎和专业。之前我和博士是惊人的! !*他不再设施:(今天,我的宠物服务Alexis Rosanova博士这审查(全部)是基于。我拥有一个小型中国Sharpei。如果你知道任何关于品种——你知道他们有多容易过敏和他们非常疲惫的陌生人。(其品种的性质——他们非常面向家庭fur-babies,和通常不接受陌生人——你不能只是冲进去,开始戳&敦促....它们就像“女人——你必须温暖' em !LOL)我非常用心的治疗(RX)我的宝贝。 What medications cause, or trigger her allergies, as well as, what (meds/methods) that often work, for OTHER breeds, that WONT work for my( pei.) Its my understanding that my fur baby was not easy to deal with during her (routine) visit today. I offered 3 times, to come back in the examination room to help settle my baby - and was refused to do so. (On a previous visit - same facility, different Dr. this was encouraged and the visit went over well - mind you the previous visit was at the HEIGHT of COVID, and my pet didn't need to be coned or muzzled. With Dr. Rosanova however, BOTH occurred.) Lack of experience maybe?? - After a few minutes of "what sounded like" my dog being tortured - Dr. Rosanova advised me that prior to my pets next visit - she would need to be "tranquilized" for the protection of all concerned. I inquired, what was in the "tranquillizer" that she wanted to give my animal, to which she couldn't provide an answer. She instead, advised that literature would be forwarded (emailed) to me. (4 hours later still nothing). I asked (admittedly, sharply, at this point. I was upset about what "I'd heard during the exam", & the fact that my dog was SUPREMELY agitated when she was returned to me. -- Knowing she did NOT go into the exam room, the same way. Please also keep in mind THIS WAS NOT her 1st visit at this facility. She has been there 3 times before w/no issues) -- I inquired. "If it were you, and your baby - given you are KNOWLEDGEABLE of the skin issues and allergies susceptible to the breed - would you allow your baby to take said medication - NOT knowing what is IN the medication? " -- The pause - in her response was all the answer I needed. I advised her of the same --- "Your silence (pause) is all the response that I need" - She countered, by saying "If a medical professional advised me - then I would agree" -- I repeated my latter statement. This (obviously angered her) and she abruptly (tantrum like) ended the conversation - advising me to "Have a good day." - Apparently she was not happy that I would not agree to tranquilize my pet with a medicine that she could provide no information on. Dr. Rosanova would do well to educate herself on the Chinese Sharpei breed. Aside from that, she was (imo) rude condescending and unprofessional . A course or two in "customer service" might also prove beneficial. One thing for sure, and two for certain, is that my pet will NOT be serviced by this "Dr." in the future. This is merely a summary of the visit. It is my hope that this review will reach someone, who can assist in (further) educating her on the characteristic of the "specific" breed. Additionally, learning how to educate your clients (appropriately) on the specifics of what is "IN" the medication you are prescribing/suggesting - (especially if its an allergy prone breed.) Lastly, don't make the assumption - that all pet owners, are novice. ASK QUESTIONS, over making assumptions. Introduce yourself to pet parents B4 the examination, and don't make the mistake of lumping us all in one identical category. Some of us love our fur-babies - (like our human children). Each pet is specifically unique, and individual cases often do, and will vary!

打电话来问我的狗疫苗接种记录,多次被切断而说&搁置了15分钟。需要记录我的狗训练设施,问他们是否可以传真到工厂,他们说,是的。但是他们从来不这样做。

专业方便他们有不同的计划供你选择你的宠物的。在你选择了一个计划你可以上网看看做的一切以及和他们在线聊天如果你不能进去。我带我的狗去那儿了

神奇的员工。我采访的人当我预约了我的大狗真的让我自在. .我切换到该位置的一天!

我定于2021年1月25日,“今天”让我的猫在8:15am阉割。我去大门走进大门是锁着的。我喜欢站在那里15分钟,门仍然锁着。我叫医院经过25分钟的等待和答录机回答说医院周日和周一休市。我收到一个文本来确认我的预约周六我不明白他们为什么要我安排在周一。所以不方便因为我不得不休假一天的工作。所以不值得付出的健康计划自去年11月以来我一直都试图让我的猫阉割手术,他们不能让他直到今天,但是今天是关闭的。

多年来我一直把我的幼崽。Steinhauer博士是惊人的,总是照顾格斯,摆动和罗西先生❤❤

我的投诉帖子太长,请在yelp网站上找到。

感谢班菲尔德斯科伊尔为我们要超越和打电话,说我们班菲尔德博士在摩托罗拉IL。Eche进行脾切除我的宠物(10岁),他带我们马上进行手术的第二天,并建议高尔夫一夜之间上涨医院监测。Eche博士是非常善良和信息和指导我们度过整个磨难。非常感谢。? ? ? ? ? ? ? ?

我们觉得博士说到科里和公园

经过10年的把我的宠物在这里的客户服务一直是好的但是今天我率为零由于戴安娜冈萨雷斯

春博士我的狗有胃肠道问题和我11岁的实验室固定后第一个访问。跟踪访问是好消息。谢谢春博士,强烈推荐

他们照顾好我的小狗!

我有我现在9岁的狗多年来对这个计划。最近花了我严重的口臭,我们到那里时我们被告知他在他的犬齿,脓肿和牙齿在前面已经死了。我们被告知我们有2周决定要做什么,他需要提取的牙齿问题。他已经计划允许每年例行的牙齿的清洁。科技/兽医不确定她是什么,告诉我们她的妹妹在霍夫曼地产的位置,而且她会提取他的牙齿没有x射线和她甚至打电话给她。决定改变他的食物,第二天他的口臭不见了! !(可能是一个问题鲑鱼太酸,从第二个意见兽医)我们同意被经验丰富的兽医,第二个观点,她说“绝对没有”她说他的狗是很好,如果有一个脓肿我们就知道他是在痛苦中。就为了多赚几个额外的几百美元,她想要我9岁被提取他的牙齿,她以为是脓肿。我去那里一个星期前的两个星期了,与我们的新小狗也在一个健康计划,我被问及我决定做牙齿。我告诉她我收到了第二个观点,她改变了她的口风。 She then began saying "it could have been an abscess." WHY am I paying and trusting the wellness of my beloved pets with a vet who is more concerned about how many pets and how many over priced medications they can con people into. ** His prescription was $90, we filled it and then did our research and the prices there are outrageous! ASK for a prescription and go elsewhere!! 1800-PETMEDS! What a joke banfield!!!! Canceling earliest time we're able!

他们放下我的狗无痛,带他下楼我们去隔壁吃,食物味道熟悉

爱班菲尔德,我唯一会改变他们的狗狗更理解过度焦虑。这是一个兽医访问狗得到了工作。

我带着我的小狗在这里为她有一个积极的健康计划。医生Steinhauer和甜的很好他的小病人四腿。兽医技术人员/助理都很甜,富有同情心。爱在这里!

我真的很喜欢这个位置和员工。Steinhauer博士和他的助手非常博学。我感到非常舒适的在我的毛的婴儿在他们的手中和照顾。这将是我去的地方。

莎拉,一个美容师宠物市场,为他剪断我的斗犬的指甲没有压力。她做了伟大的工作。谢谢你,莎拉!

如果你想要友好,礼貌,熟练,关心员工,非常干净的办公室,最好的医生(Steinhauer博士),那么你想访问这个班菲尔德医院。他们照顾拖船和我那么好。Jaime前台是拖轮最好的朋友! !我一定要让所有的拖船的任命Steinhauer博士即使我做提前几个月。他是有爱心的,礼貌,友好,受过高等教育,给你所有的细节和选项,并确保他跟进!所以,如果你想要一个伟大的医生和美妙的兽医访问这个班菲尔德! !

我就住在布鲁明黛banfield但我开车到schumburg因为这里的员工是如此的伟大与关怀。

我旅行超过30分钟这个位置因为特殊服务,到目前为止的所有员工我有交互显示。他们与我的日程安排是灵活的,当我把我的狗在我永远不必担心兽医正在或将我的狗是好的。这种感觉是值得任何交通或可能的时间我可以希望有冲突。最近我搬了190英里之外,但是我毫不犹豫地将加里每年考试在下个月。平和的心态如果完全值得的。大感谢这里的员工!

我不是一个花额外的时间后投诉。但是我觉得我的声音我认为那些真正应该考虑他们的宠物家庭的一份子。我利用Banfield会员了十多年。我去过几个不同的位置:奥本山,罗彻斯特山,Kildeer IL,霍夫曼地产IL,摩托罗拉的地方我强烈建议你不要把你的宠物。他们有一个新员工是不礼貌的和缺乏训练,以及自己的“政策”,毫无意义amd变化时对他们是有益的。我在一个约会迟到5分钟,告诉我已经重新安排,因为我迟到了10分钟。尽管花费了5分钟站在前台等待帮助。也许有可能报复以前抱怨新员工。我被告知之前购买药物过期,因此必须购买一个新的药物。我检查日期一旦回家,意识到还没有过期,说话科技。有人告诉我,它不会工作条件我的狗,是一只耳朵感染轻微炎症,不用药物的名称。 When I requested that I consult with the Dr. Loukas the tech switched me to another tech that said the same thing. Among numerous other issues such as pushing to sell medication that's unnecessary to make sales, I'd still like to give some credit to 1 or 2 staffs that work hard and are sincere about helping treat your pet back to good health. Also there are locations that will try their best to squeeze you in in case of an emergency like Mount Prospect location. Mary from that location helped call other locations just to assist in getting urgent care for my dogs. I plan on taking my dogs there or the Hoffman Estates location from this point on. I've heard good reviews. I hope this helped some of you.

Steinhauer博士是伟大的!他彻底解释发生了什么我的宠物小发明和奥利。我强烈推荐他!工作人员很好!

我打电话预约,和白痴没有类型,所以我的狗送走到达没有道歉或试图把它们。我们将带着我们的宠物去山前景位置。

谢天谢地Banfield的摩托罗拉和他们健康计划。当我们得到我们的小狗,我们立即开始了他的治疗和检查ups这里因为距离,我听说过他们的小狗的保险形式。它使这个经历更少的压力因为1。我们知道他是在伟大的手,因为员工是惊人的专业,和2。我们不会打破了让我们的小家伙是健康的,开始吧。我感谢工作人员,他们真的去超越确保我们的教育在任何治疗和他们总是检查在我们的访问。我知道我是一个疯狂的狗妈妈,所以我很感激他们忍受我。伟大的宠物医院!