班菲尔德宠物医院 伊利诺伊州霍夫曼庄园

兽医、朴医生和她的助手花了一半以上的时间在房间里试图推销我的计划，并让我在他们的商店购买培训课程。在接种疫苗之前和之后都已经完成了。其次，她把我的小狗带到后面的房间去给它接种疫苗，并声称它不愿意呆着不动，所以她没有这样做!它是一只5个月大的德国牧羊犬，它第一次来看病时很害怕，兽医没有受过足够的训练来处理这种情况?!!此外，她想让我给一只小狗吃焦虑药，因为很明显，她没有受过足够的训练来处理一只大狗，所以她需要在下次见到它之前给它吃药片!她说如果我不给他，她就不会见他!这对我来说很好，因为在这一点上，我下定决心，她既不友好，也不够关心他。这么多年来，我一直养着大狗，带它们去看兽医，不管是和其他班菲尔德家的狗狗一起，还是和其他班菲尔德家的狗狗一起，但从来没有兽医给我开过抗焦虑药!我的狗允许我清洁它的耳朵，除了把它的头埋在我的腿上。然而，她想不出一个办法让他感到自在? Or maybe bring him in the room with me next to his side to comfort him while she attempted to swap him? No! She did nothing of the sort! i also had to spend about 5mins trying to tell her I was not going to take two different types of medications for my dog, an that it would be on or the other medication Yet, she was pushing them on me because she was unable to run an ear swap on my puppy, so she really didn’t even know what his real problem was! So because of her incompetence to run a simple swap,I had to dish out much more money!? I would never go back to her! An now I know why my friends said this Banfield had bad reviews! Never again!

帮我们的狗治疗眼溃疡。与宠物相处融洽

太可怕了，我一周带我的狗去了三次，他们说他没事。我心里知道他做得不对，班菲尔德说他很好。把它带到24/7紧急兽医机构，它有严重的健康问题，它已经和新的兽医在一起两天两夜接受治疗。新来的兽医说班菲尔德不应该让我的狗在这种情况下离开那里。我在班菲尔德买了宠物保险，那是垃圾，兽医也是垃圾。他们什么都不知道。我要取消我在他们那里的保险。如果我不带我的狗去看其他兽医，它可能会死的。如果你想知道答案，就不要带你的狗去班菲尔德。他们没有经验，也没有工具和设备来帮助你的狗。 Look elsewhere

他们总是很好地照顾我的3只小狗，为他们所有的年度活动和超越。

带宠物去的好地方。非常友好和乐于助人

三周前我把我的狗带到这里，因为我以为它耳朵感染了。我不被允许和我的狗在一起(这我理解，因为新冠病毒)。他们抓了我的狗两个小时。2个小时后，他们打电话给我，说我的狗只是过敏，给了我两种治疗方案。一个星期后，我的狗仍然表现得好像耳朵出了什么问题，所以我决定带它去另一个兽医那里征求第二意见。我发现我的狗耳朵里有非常严重的酵母菌感染。我很难过，因为如果我第一次带他进去的时候就被抓住了，就不会这么糟糕了。这个地方根本不关心你的动物。我现在亏了三百多美元，因为。我仍然很困惑，当你说你做了耳部培养时，你怎么能遗漏酵母菌感染… STAY AWAY FROM HERE if you care about your animal at all.

前台的老服务员非常粗鲁和不专业，其他员工都很棒，只要那个粗鲁的女士不在值班，我就会推荐任何人去。

我从来没有什么可抱怨的。我爱Bsnfield医院所有的兽医和员工。他们总是很有礼貌，关心我带来的所有动物。继续努力!!

对班菲尔德非常满意????

大商店有很多选择，员工很好，你可以和其他顾客保持距离。

我认为班菲尔德的位置很容易获得五星评价，但需要有人进来更好地培训他们的技术人员。他们通常没有预约，当我问一些关于护理的简单问题时，他们通常不知道答案。然而，积极的一面是，这个地方的每个人都很友好，似乎真的很关心动物。护理本身是好的。如果他们能让他们的技术跟上速度，我想这将是一个出色的地方。

这是我见过的最糟糕的医院!!我们在网上预约给我们的猫接种疫苗。我们进来的时候，所有的店都关门了!没人打电话给我们，没人说他们会关门!我们在这里坐了一个小时。

服务很棒，塞布尔医生是最好的!我从水晶湖开车过来就是为了看她。

我们的狗库珀从小就参加了班菲尔德健康计划，在他13年的生活中，他去过很多班菲尔德。当他该走的时候，我们把他带了进来，工作人员真的很好。他们给了我们很多时间说再见，我想我们说再见的时候都哭了。他们甚至在几周后寄来了一张卡片。这对我们家来说是一件艰难的事，谢谢你让它变得简单了一点。

Sarena Olsen医生和她的助手都很棒。我们不得不放下我们12岁的狗，她让我们轻松了很多。在过去的13年里，我们见过太多的兽医，但她是最好的。她花时间倾听我们的担忧，给我们提供了选择，真是太贴心了。我丈夫说过几次，她让他觉得我们的狗被照顾得很好。非常感谢你的帮助

绝对推荐给每个人，非常友好和乐于助人的员工。

我在这里看到了一位兽医，因为我刚买的小狗在呕吐，这是晕车，她给了它一针，并说我们必须等20分钟才能离开，但在我们等待的时候去买一个板条箱。当她在商店里走来走去时，她又吐了，兽医从我身边走过，显然她的班次已经结束了，我说她又吐了，她一点也不在乎，她对我耸耸肩，告诉我还不到20分钟，我说我知道，但我们只是在商店里走来走去，她说她吃多了，我不知道会发生什么，只是继续走。即使她无能为力，我也希望她能稍微礼貌一点。我知道她已经下班了，但如果我是她，我肯定会花点时间安慰新宠物主人。

我带我的狗在这里导致他一瘸一拐的后腿了x射线表示他可能ACL撕裂500美元美元所以他似乎仍然把我的狗下周是正常的兽医做x光发现他患了骨癌传遍他的肺部将不会再信任你们把他经历痛苦不谢谢你在价格服务错误诊断他们甚至没有显示x射线表示,他们已把他睡觉去做兽医他们把他在表5分钟后我们得到了坏消息所以的钱Hungry vet seem to know S*^*

共等待5-6次，等待3次。电话里很简短，没有得到我需要的信息。

如果我能给负星，我会的。我和我的宠物在这里经历了最糟糕的经历。大约一年前，我的皮蒂被安排进行深度牙齿清洁，这是她过去在同一家诊所做过两次的手术。然而，这最后一次给我的宠物的嘴留下了永久性的面部损伤。早上7点半，我把她送到医院，告诉她手术和恢复时间不会超过几个小时。三四个小时过去了，我还没有收到办公室的消息。我打电话到办公室，他们说我的宠物已经做完手术，正在恢复中。我要求去接我的狗，但他们强烈建议我不要这样做，因为他们说完全康复可能需要2个小时。打了好几个电话后，他们终于同意我去接我的宠物。下午4点我走进办公室。 My pet had been there from 7am to 4pm. Once i got to the office i was told they would bring her out in a few. Half hour later andmy pet still wasnt out. I expressed how dissatisfied and upset i was but they proceeded to dismiss my concerns. I finally got t see my pet and she seemed out of it and weak. They explained it was due to the anesthesia and thay sje would be fine by the end of the night or early thenext morning. We got home and my pet would not eat or drink anything. It had been 24 hours now that she had not eaten or drak as she fasted the night before for he procedure. I then woke up to her at 4am with a swollen face . She was completely lethargic she couldn't even walk on her own. I went back to the office first thing in the morning and they told me they could not help me. They told me the nurse could not do anything to help me and i should go to an emergency hospital to seek medical care. They showed no concern or compassion towards my pet and the situation they had created. I rushed over to an emergency hospital and i was told my pet needed to be on fluids and could have permanent damage to her liver. After fluids and two weeks of meds the swelling on her face had gone down but was still present. Banfield hospital waited 3 days to check on her and indicated that they were not responsible for the trauma. They did not take any responsibility and left me to cover all my emergency costs. The only thing they were willing to do was cancel my membership for free, only after i submitted a complaint with the states attorney's office for a malpractice investigation. Till this day my pets face has never returned to normal. I would never recommend anyone to this place. STAY FAR FAR AWAY!!!

11月4日星期六，我带着我15岁的狮子狗去宠物美容师那里。我把它带回家，开始注意到它非常焦虑，不愿意坐在自己的屁股上，不停地舔，有时还呜咽。我和商店经理谈过，她非常同情我，并推荐我去她店里的班菲尔德宠物医院。首先，我想说的是，我对任何在动物福利行业工作的人都非常尊重。我在动物收容所工作过，我是ASPCA动物虐待热线的现场志愿者，在那里我从最悲惨的环境中救出了每一种动物，在这样做的过程中，我和伟大的人一起工作，我知道成为一名优秀的兽医需要什么样的心和智力水平。班菲尔德的职员们似乎既没有心肝，也没有智慧。我走到柜台前，看到一个看起来邋里邋遢、不专业的员工。她坐在凳子上，瘫倒在柜台上，表现得好像要和人说话似的。她告诉我们医生在做手术直到两点。这与商店经理告诉我的相矛盾，但我没有争辩，我预约了时间，2点回来。 The Dr on duty along with her assistant looked over my dog and asked questions but neither one seemed to know very much. They spent more time complaining about a cat scratch than diagnosing my dog. Finally, they decided to take x rays but said that they could not read them but were going to expedite them out to be looked at. The Dr assured me that she would call me first thing in the morning with the results. The next morning came and went with no word from the Dr. I left work around 2 and personally went in to find out what the x rays revealed. I asked to speak with the Dr and was told she was in surgery. When I explained my situation the employee when to the back. When she returned she told me that the doctor was eating her lunch and if I wanted to discuss the x rays I could make an appointment but she wouldn't be available until Tuesday!! This was on a Friday! My dog was out in my car in the excruciating pain and this woman who calls herself a doctor would not put down her fork to speak with me about the results of the x rays she had promised to call me about that morning! On an emergency appointment made by th petsmart store manager. Its my opinion that Sarena olsen and her staff be avoided if your animal is in need of care. Because when I asked for an explanation of why she didn't call or wouldn't come out and talk to me she simply said ...She wasnt on the clock and it was none of my business. Which shows poor character and lack of respect for the oath she took to help our pets.

垃圾服务，让我等了一个半小时。说他们找不到我的“保险”。因为找不到我的账户，他们想从我这里偷100多美元:/真令人失望。

我用过班菲尔德的其他地方都没问题，但这里没有!首先，他们告诉我，我需要预约，这是我以前从未预约过的。然后他们让我的狗过夜，因为我的指甲破了!搭配的?我绝不会带他回去的!非常失望!

如果可能的话，我会给这个设施打0星。我第一次去的时候迟到了5分钟，被拒绝了。作为一名医学博士，拒绝病人是不道德的，这是一个强烈的迹象，表明你不在乎把病人的需求放在自己的需求之前。班菲尔德应该为他们允许这样的兽医代表他们的机构感到羞愧。我不会再去班菲尔德的任何地方或附属企业了。也许兽医应该重新考虑他们的职业，如果他们要这样对待病人。

我喜欢他们又好又快

我们把我们的狗杰克带到这里已经有一个月了。班菲尔德的每个人都非常友好，知识渊博。我们现在有他们的健康计划，所以我们的费用很便宜。