总理——Grayslake兽医组 Grayslake,伊利诺斯州

带我的狗有2倍在过去的两周里,他们很好和专业。兽医走每个问题,我们通过透明的成本。前台员工是惊人的,有更好的服务比我们正常的兽医。

我妻子和我没有更多请除了护理人员给我们我们生活的最黑暗的一天。我们心爱的宠物15岁必须越过彩虹桥困难,因为这是工作人员和医生只是简单的神奇。谢谢你迈克贝思和箭牌

这是一个可怕的地方。永远不要把你的爱宠物,他们是无情的。我把我的狗只是眼部感染,和他去了心脏骤停。他没有心脏病史的,整件事只是奇怪。他完全是好与其他狗玩5分钟之前他。当他通过我们被告知它将150美元用于火葬,我们后来有隐性费用,出资的,最终多支付300美元。他们应该已经明显开始以来。他们真的让哀悼的过程那么难。如果你有任何其他的地方,你的狗狗,请他们在其他地方。

可怕的地方,冷心肠的员工。有很多隐藏的费用,应该讨论。我的狗是完全好,只是非常小的细节。他是玩其他狗前几分钟非常高兴。突然我们被告知我们到那里他去世了分钟,没有病史。如果你有另一个地方去请带你的狗去那儿不冒险不称职的兽医。恶心的地方。

他们帮助拯救我的猫的生命。我永远感激? ? ? ?

我的小狗受伤在肇事逃逸,我们把她因为他们最接近我们的家园。为她支付2100美元紧急访问后,ecollar和腿部伤口关闭,我们要把毛皮孩子带回家。不到24小时后,她的缝合线重新开放,所以我们把她带回英超。我们报价300美元把小狗在麻醉下,修复她的缝合线,插入一个下水道,还有一些额外的药物。下午6点,主治兽医称他们完成后,我们的狗开始在手术中醒来所以她给一些额外的麻醉,会有一个小额外收费,但她脱下自我们只是有一些其他的事情。她解释说它看起来像我们的狗要几个缝合线除了伤口被比他们认为,和其他缝合线放松/不正确所以她re-sutured整个伤口。他们给了她一个适当大小的ecollar和准备回家. .兽医说,630年之后我们的狗将做好准备。我们到那里在640年,一个协调员向我们展示了最终法案,反映了从我们估计增长50%。当我们问她协调说额外的钱是由于我们的狗在手术中醒来。 When we talked to the vet, Dr. Melin, she was SO unbelievably rude, lied and said the original estimate was $800, and brashly informed us that it took her close to an hour to clean and resuture the wound so she wasn't changing the price. Then she hung up on us. We felt we had no choice but to pay the additional costs. After that it took them 30 minutes to bring our dog out with no apologies or explanation. Dr. Melin then wrote in our dogs discharge papers that the sutures came out solely because our dog got to them and our dog was left "unattended"... another lie! Her sutures were improperly placed the first time, her ecollar was too small and the first vet ordered that she stay in a confined cage, just big enough to turn around in! I cannot believe the unprofessional demeanor and unethical actions displayed by the vet and staff here here. This place cares more about price gouging than your fur family. My God I will never EVER go here again, and please if you have another choice, take it. No one deserves how to be treated the way we were, especially after dealing with a traumatic event!

一个巨大的感谢兽医科技Stephanie负责我们的迫切需要。我们常规诊所关闭星期六下午晚些时候,名为总理与我们的需求和他们告诉我们了。我们与斯蒂芬妮是优秀的。她是善良和有同情心。

他们拍下了令人称奇的超级大月亮照顾我的小猫,唐太斯。让他在非常迅速——在一个小时内的注意而至少5其他兽医在该地区被订了几周和几个月。他们的定价与其他兽医和透明的整个过程的每一步,他们经常给我更新我的宠物的条件。他们彻底解释了实验室,测试和药物推荐和总是要求我输入之前推进任何东西。他们也有一个在线等待调度系统是绝对神奇,让你在家而不是在医院候诊室等待之前看到你的宠物。你能看到估计约会时间使心灵的安宁。我从来没有见过这种系统的另一个兽医,大部分依赖于胜利,电子邮件和电话预约。在这个兽医,你可以安排一个约会不讲实际的人。我真的希望急诊室或紧急医疗诊所为人类患者以这种方式运作。江南娱乐网页版急救护理时,人们往往倾向于消极的我发现它谨慎传播好词。

必须照顾我的狗在一个紧急的访问。兽医是伟大的!他丰富,善解人意,和给我选项没有试图内疚我最昂贵的。最糟糕的情况发生时,我强烈推荐他们。

24小时紧急服务如何没有可用博士还是随叫随到?这是一个星期六的下午,我有一个非常恶心的猫。而不是帮助我被拒绝。最后我在布法罗格罗夫专业中心。江南娱乐主页不幸的是,我们的小朋友不让它,我们不得不说再见。感谢总理兽医服务做一个真正可怕的天更加困难。

最好的,最关心的兽医。组织我们过!我们的他们的爱❤furbabies明显是他们与我们的狗& ? ? ? ?与我们!

兽医混我的狗和另一只狗。我下降时,摄入的员工说这是肤浅的咬伤和快速。兽医然后打电话给我,说我的狗是过敏性休克,他们从导管和其他需要紧急治疗和过夜。他们立即收取我的名片1300美元存款。然后我被叫回来的员工,告诉他们与另一个搞混了我的狗。最初的兽医没有和我说话,他们有另一个兽医在皮卡和我说话。我确定如果任何治疗说他们开始了我的狗。质疑时,他们是模糊的。

美好的经历令人心碎的情况。工作人员和兽医如此善良和富有同情心。我们不得不把狗放在周日晚上,不知道会发生什么。他们让这个创伤性事件可以承受的。建议他们100% !

我妈妈和我带我们的狗病得很重周一7月19日,我们的经验是平均的。我不确定技术人员参加我们的宠物的名字和收集了历史(中年女人,短头发,多个纹身)但是我们发现她非常粗鲁和不屑一顾。我们的狗被显示严重的鼻涕和上呼吸道症状有时似乎让她呼吸不舒服当我妈妈想展示这个技术员视频的她的呼吸,她冷冷地告诉我们,“我不需要看到视频。”When we handed our pet to this technician wrapped in her favorite blanket she then replied "I don't need the blanket." While I do understand their reasonings for not wanting outside belongings of pets brought into the hospital I think a more professional response of "We are kindly going to ask you to please keep your personal belongings with you as there is too much risk of things getting lost in a hospital with so many pets and for COVID safety " would have been more appropriate instead of "I don't need that blanket." As someone who previously worked as an assistant in a veterinary emergency facility for 8 years, this behavior was highly unacceptable and lacked compassion for what was a very stressful situation for ourselves and our dog. The doctor on the other hand, was very kind, listened to all of our concerns, provided us her treatment and diagnostic recommendations as well as associated costs prior to services which we greatly appreciated. My only other complaint is the next morning we had not received a follow up call to let us know how our pet had done overnight. The first time my mom called she was told "the doctor and technician were tied up with another patient" the second time she called it was already early afternoon and while she did receive a brief update from a technician it was only after she expressed her dissatisfaction and anxiety with not knowing how her ill pet was doing after being in the hospital for the past 12 hours. Again, while I do understand they are very busy I also believe for the almost $1,400 we were charged to have our pet there overnight the least we deserve is for someone to make the time to let us know how she is doing. The reason I am giving this hospital a 3/5 instead of a 1 star is because overall we were pleased with the doctor we communicated with and overall, our dog does seem to be improving which we are so happy about. I do, however, feel the technician we initially dealt with could use a lesson in compassion fatigue and address her issues as needed.

我带我的狗他病重呕吐和兽医下午1点血便。我被告知他们不能看到她,直到7点。7点变成了3点。幸运的是我可以管理她的家里,她的病情没有恶化。。她可能会死于时间。适当的做法是把我另一个诊所。时间。永远不会再去那里吗

我再也不会见你了。护理人员是但2兽医我处理,除了粗鲁和不专业。我们说一个猫死了,当我们到达时,我们的猫不仅是活着,但很高兴看到我们。你怎么告诉别人他们的宠物死了2当她不是吗?同样,它们比他们关心更多的美元提供优质护理. .其中一个一直催我,我82岁的奶奶申请信贷。当我奶奶把她想读小字,蜡告诉她花太长时间。处理这个地方是一个经验,我希望没有。我们美丽的爱丽猫只有3岁,只因为我们是批准的2500美元医疗信贷计划,他们偷工减料,没有对我们或我的猫与任何同情或体面

这里的员工关怀和美好,动物和主人。那是我第一次打电话,因为我们的猫,谁有一个扩大的心,突然在他的后腿瘫痪。我惊慌失措,称为总理。他们告诉我,他们带我们的。他们是伟大的,和这样的我,我是一个烂摊子。我真的不能说了在这里工作的人…它们是令人惊异的。

非常友好的工作人员小心翼翼我们和小狗的耐心和同情心。没有感觉很忙,似乎一切都解释说,他们真的爱狗。

我失去了5刚出生的小狗,因为这个兽医告诉每2小时给他们代乳品。他们忘了告诉我,如果小狗已经低血糖(或如何识别低血糖),他们需要糖每15到20分钟。所以我刚刚看5小狗慢慢死去,我徒劳地试图给他们代乳品。完全不相信这些人。做你自己的研究!确认,仔细检查一切。感谢互联网。我能找到这个信息,我可能会拯救一个小狗,。不,谢谢这个所谓的兽医。他们显然只是想让你在推卸责任。 I mean look at the other reviews, I wish I had before coming here. Hope you guys are happy with your life choices. I know I'd be questioning whether I was cut out for this job if I can't relay simple, life saving information to a paying client. Wish I could leave zero stars.

有一个非常糟糕的经历从那一刻我们来到动物医院。粗鲁的优越感和标价。帮自己一个忙,阅读所有的评论。

我带来了我的豚鼠放下,他是痛苦。它耗资200美元,我无法与他在房间里。这200美元不包括处理,所以后来他们把他的尸体给我。这是一个令人震惊的和病态的经验。没有其他紧急附近的诊所。我只是希望,上帝保佑,我需要把我的狗了。我可能永远不会从创伤中恢复过来。

这是一个可怕的地方动物不要带你的可爱的宠物在这里他们不关心他们如此粗鲁的对待你让你等待数小时外,即使这是一个紧急情况。然后他们让你等待数小时后,他们只是说把你的…

我们的狗去世了,他们从来没有提到她的遗体将被送到一个小时了!我的家人想告别他们的最好的朋友....现在开车我7的孩子他们想要额外的150美元,加上我必须到那儿花了75美元。我们爱我们的宠物和真正需要这个闭包因为她的死很突然。谢谢你不考虑我们的感受,如果我们能买得起你寄给我们的宠物的地方。有一个更近的地方,我们可以支付的起....我很沮丧和伤害。我的孩子希望看到她的最后一次,现在他们都压扁了。你已经知道如何伤害和受伤的心。难以置信。 Will never recommend your facility.

我的狗了……被告知4小时等待他。护士非常粗鲁的凯尔说它只是一个反向打喷嚏…已经24小时,并没有消失。我告诉她把我的狗带回来我拒绝等待4个小时让他检查时,显然他有呼吸困难。她回来说他看起来不错,因为他设法,试图咬她! ! ! ! ! !什么? !你是想知道如何处理狗! ! !他是8磅! ! !永远不会回头

他们删除我的评论! ! !这个地方不是一个地方没有宠物!我必使他们在社交媒体上,在这种情况下我很聪明保卫自己。我鼓励你们所有人与这些Drs和护士来记录你的谈话,尽管他们说这是违法的地方应该是非法的。佩吉是如此疯狂的说“我不允许你记录这叫”,我从不允许佩吉和她的同事对我们说谎。经理声称,她的名字叫佩吉。我带我的狗,不幸的是我把他放在床上,但幸运的是我在家很聪明把他远离这些人。博士清楚地告诉我她希望我完成测试我的狗2 x光和超的声音在这将给我们一个确切的答案。我们支付了近800美元,他们花了那么长时间。我们叫他们说“我们只是想给你打电话,他们找不到一个明确的答复,他们没有设备,布法罗格罗夫和去布法罗格罗夫和他需要CT扫描。 Besides telling us they recommend the CT scan first and go there, they made us pay for non sense testing just to tell us we had to pay more money at another location. It’s clear as day but since Peggy is so defensive she will not honor the refund for a poor call and service for my 2 non sense test, instead all she can say is “it’s illegal to record in the state of illinois”. I’m sure for them it’s illegal because they know they are not for the pets, they are FOR THE MONEY! The Dr never came out once to talk to us, but the nurse comes out non stop. Peggy claims to the DRs don’t come out in protection of CoVid but she can have her front desk and nurses exposed. They lie if you do try and make a reservation for an emergency visit. We had made a visit online for emergency in which they had said next opening was 1am. By 12:30am we received a message that an animal came in bad condition that our wait time was extended 30 minutes. We decided just to drive up to take a look for ourselves. THERE WERE NO DOGS THERE!!! They were quick to take our dogs but once we gave her the dog name, at that moment is when i received a text saying “please start heading to vet”. I even have video recording from inside where they brought me my dog but DID NOT clean him up. They left throw up on his face you can clearly see but it took us to point it out to them and have him cleaned. Management is terrible, they have cameras to protect themselves and stuff so i highly encourage you all to PLEASE PLEASE record if you all do decide to go there because i understand they are literally the only 24 hour “care” around so yes you’ll most likely have to go to them, BUT please if you feel like your dog can probably be fine till 3-7hours when the vet opens, take them to a vet! Peggy also says Dr Soltis is just an emergency DR, she’s not an internal medicine dr nor a surgeon, she’s just a Dr. If or when you do try to leave they make your sign all these paperwork repeating themselves like 4x on how you left against medical advise and blah blah because they are clearly mad your not spending more money with them and also mad you chose not to put your dog down with them. They are even so disrespectful that if you were to put your pet down, they only allow 3 people or they tell you they can take you to the back alley of their business and leave your pet there so all your family if it’s a party of 3 or more can be around. WHO WANTS THEIR DOG TO DIE IN AN ALLEY OF AN HOSPITAL! They are not concerned for your pet. They will lie to you and give you answers they type on google. If your deciding to go here, you might as well type all your pets symptoms on google. This is a place that just want to take advantage of your concerns and stress and charge you because they know they’re your only option if you go to them after vet hours. If you bring your pet here, YOUR KILLING THEM! MY BIGGEST REGRET AT THIS POINT WAS NOT READING THE REVIEWS ON THIS PLACE. I asked the front desk for her manager name and she hesitated hard then said i’ll connect you. I believe her name isn’t even Peggy.

这是关于我妻子的文章(戴安娜Vittone)。他们回答说,不知道她是谁,但我敢肯定我们的小狗是唯一的哈士奇,那不是周日早上06/06/21行走的能力。我们花了11个月大的哈士奇Barto Pacient数量(345206)这个可怕的地方,因为他腰部以下瘫痪。做每一个测试后,我们收取超过3000美元第二天我们把他捡起来的时候,他们仍然没有答案对我们到底他得了。他们给了我们一些药片并送他回家,没有答案,(但要带他去一个神经学家,我们周一呼吁一个约会,但他没有让它)当天我们的小狗去世了,我们不知道为什么他过去了。回应我的妻子的职位是他们不知道她是谁,没有表现出任何情绪或关心他们的病人去世后离开。我们希望至少“我遗憾你失去了亲人”从他们但我们有一部分,是我们没有你文件,并给他们一个叫来解决这个问题!严重吗?。这是什么样的设备?。不会给我们回个电话我们心爱的小狗! ! They are unprofessional and heartless people.

这是我们的第一体验约心脏病学我们的狗。我们立即检查的非常礼貌和专业人员。他们仍在路边,所以我们不能去但我们感到舒适与护士琼发送我们的小家伙。她让我们觉得我们的狗和他一样对她特别。然后我们不需要等待很长时间听到Wessberg博士与结果。她很好,有礼貌和专业而她解释和回答我们的问题,所以老师我们清楚理解发生了什么。结帐过程也顺利&他们及时把结果送到我们的定期审查。我们觉得他们的价格是公平的和与其他地方的服务我们收到了。他们如何处理给我们留下了深刻的印象被路边为我们知道它可以比它似乎更加困难。我们感谢他们&想要确保他们得到应有的认可。 We hope everyone remembers to always thank their veterinary staff members. Their jobs are not as easy as you may think them to be. ????

很好的照顾我们的狗在他被马踢中面部。立即治疗,让他一天。兽医很有帮助,通过整个过程信息。治疗我们的狗收到和药物他送回家,我认为价格是合理的和我所期望的。我们从来没有压力去做超过是必要的和我们的狗做了一个很好的恢复!

在星期天的早上我们11个月大的小狗为他早晨醒来。分钟后,我们发现他在腰部以下瘫痪。我们冲他这个紧急护理,因为他的兽医不开放。运行所有的测试后让他过夜。他们让我们回家后的第二天早上的药丸和3000美元的费用,没有与他的诊断是错误的。不到12个小时后,他去世了。现在我们的家庭是破坏和心碎,因为我们责怪自己没有看评论之前,把他带到了这个地方。也许我们会带他去一个更好的照顾他今天仍将与我们家。

这个地方绝对不值得任何明星。我个人做的花时间去看评论和评论。老实说谁回复的评论没有心。他们随便复制&粘贴同样的反应。