遵循你的鼻子 伊利诺斯州埃文斯顿

我去了几个宠物店看到什么样的猫和狗食品。据我所知,护理的程度由这个宠物店是无与伦比的。不管天你访问的季节,你会找到一个干净、音响店与安静,善解人意,劳动者和装备!

主人的手,总是可用的。

伟大的选择我的挑剔的小猫。有用的,知识渊博的员工。

我店在这里我的狗和我自己,因为我的宗教对苎麻的有机精油护肤霜和肥皂。我的狗喜欢苎麻,变成一个蹒跚学步的孩子在玩具店里每次我们在商店里,这通常是。卖狗的一切这是为他们好。

很棒,家乡和伟大的建议和宠物用品商店!也爱员工和伟大的美容服务。

从这个商店没有任何订单。你不会得到任何退款,即使产品没有达到你和商店已经收到了。我只是知道这个商店不提供任何回报在大流行期间交付订单。与所有在线订单我做与亚马逊和其他企业在这个时间。一旦你支付,你含蓄地同意这个规定她写道。“大流行和锁定要求我们改变我们的政策,停止了所有返回出于安全考虑。这是你的收据,显然发布在我们的网站,在我们的商店。你被告知这一年前。”No other store has these safety concerns, but no other store is also profiting from customers that lose products when they are returned to the store. The owner now threatens me with a restraining order. Please read the review by Anthony C to understand how rude this owner is. I do not have to add anything. STAY AWAY. IF MORE CUSTOMERS REALIZE HOW THIS STORE WORKS THEY WILL SAFE MONEY AND NERVES. BEWARE OF ONLINE ORDERS OR DELIVERY ORDERS WITH THIS SMALL BUSINESS. I lOST NEARLY 200 USD with this business without ever receiving the products. What are the problems? 1. They have a clause in their delivery contracts that denies any returns/refunds. Something that would never happen if one orders with other, bigger businesses with online/delivery service. 2. The products never reached me, but were returned to the store. I thus claimed refund for the payment, because I did not receive the products and the store got the products back. The store has denied refund for nearly a year now (since June 2020), with the assertion it still needs its own mailing refund from USPS. Something that would never happen if I had ordered with bigger online delivery services. I just now got refund for products that got lost in the mail from AMAZON, including mailing fee. Proof can be provided. 3. As USPS never issued a refund for nearly half a year, I requested to get refund at least for the products until they run out of date. Something that I experienced as normal practice with other, bigger online delivery services. The store-owner denied that, saying that she cannot give me a refund for the products at all, since she wants to wait for USPS refund. She also added that she wants to listen to USPS and not open the mailing box, despite me telling her, as the actual customer, to open the box. I told her we do not need to wait for the USPS refund, and that I need the money at least for the products. She never bothered to respond. 4. My first phone call got interrupted - the owner said she has other clients - not realizing apparently that I was a client too. Afterwards, she said I should not call again, because I would be "abusive". This how you get rid of customer communication when you simply do not want to deal with them. Email also does not work, since the owner ignores them. Overall, I never ever experienced this kind of cusomer care with any of the bigger delivery online services. I have now disputed the transaction with my credit card company. Afterwards, I will bring up the issue to a claims court. I am writing this review in the meantime to warn other customers of such problematic business practices. The business has now both my money, and the products that I had ordered, and it does not care. If you read other negative reviews, especially on Yelp, you will understand that I am not a singular case. BE CAREFUL. DON'T TRUST

谨慎。不要在网上订购东西或通过交付。这家商店有很可怜的退款政策和阴暗的商业实践。您将松散的你的钱。我妹妹去年4月下令通过邮件与他们。产品的价值超过100美元从来没有达到她。相反,他们回到了商店。直到现在,商店拒绝支付任何退款的产品,尽管他们是在其财产。它还拒绝通电话。我妹妹写的她的医疗问题——癌症,她需要退还钱支付医药费。 They never ever bothered to respond at all. My sister was a loyal customer to the store for more than two years. I am shocked how greedy people can act. It will all come back, sooner or later. A store with that kind of shady business approach will not make it long.

我绝对喜欢商店的产品和支持小埃文斯顿业务!我唯一的抱怨是女人负责。所有其他的员工是甜的,善良,和有用的但这女人是非常粗鲁的。她对她的员工虽然有客户在商店大吼大叫,不断给未经请求的建议关于我的狗。我还是商店这里虽然支持小企业和尽力忽略了女人!哦,狗狗打扮! ! !的女人,这是一个绝对的爱人和我的狗爱她,即使她有快船!她做一个了不起的工作,就一定要联系,确保她的工作!

伟大的选择和有用的员工。福斯特猫非常可爱。

我是一个狗沃克和教练。客户有特定的饮食需要宠物。打电话给这家商店,因为他们有很好的评论和确保他们的项目我需要30分钟从我的方式。我似乎打扰的人跟我说话,在我2日问题说她“太忙处理我和我能来存储”....我永远不会在这经验,将我的商务。

伟大的选择让你的宠物零食和玩具。他们也销售香薰蜡烛和肥皂。酷店!

我在这里的访问非常显著。业主苎麻真的关心我的猫的情况,想帮我找到解决方案。她是知识渊博的,显然已经做了很多研究。我去过好几次,她更有帮助。我的猫很满意她的服务! !

Raimi是唯一能够帮助我们找到合适的食物给狗的慢性胃的问题。她很有见解!

精品为猫狗宠物店。他们有所有可能的狗和猫粮。摇摆时别忘了检查他们的炼金术士的妻子集合。

友好的对待一个不错的选择的人。我的狗总是试图欺骗我去那里的小吃。

主人友好和乐于助人,但也给了我空间看看。我买了一些漂亮的和芳香的肥皂给作为礼物。价格是产品价格而不是太高的本地生产的产品你购买。

在这店里有很多独特的发现。有许多宠物物品我还没有见过其他地方。连同他们的药剂师节! ! ! !他们有漂亮的肥皂和美妙的蜡烛和实习医生风云! !我爱这家店!

我同意所有的1星评论这个地方,如果我可以我一定会降低。我真的很高兴知道我们有一个当地的宠物店在遛狗服务提供的区域,因为我们通常需要定期采购物品和狗散步,但遵循你的鼻子是可怕的和粗鲁的。刚刚从加利福尼亚搬到伊利诺斯州,我们使用普通狗沃克多年来和我们的狗从来没有一个问题她多年来为数不多的步行者。遵循你的鼻子步行者显然是不专业的,未经训练,因为他们需要狗被锁定在狗无法隐藏的地方。严重? ! ? ! ? ! ?我不应该缩短我的狗幸福迎合他们的未经训练的遛狗。我们也叫小时后,留下一个消息请求服务。我们没有收到一个电话,我们的信用卡被指控服务应该是呈现之前,他们拒绝退还我们。最重要的是,女人负责非常粗鲁。我很震惊,小企业主会如此公然粗鲁的顾客,更糟糕的是当地的客户。 Isn't small business supposed to thrive on their customer service? Never gain will I use them for dog walking or purchase anything from this store. The response from the owner is full of lies to seem like their dog walking service is somehow acceptable. Nippy dog? No. Terrible dog walker, yes. Happy with the service? Absolutely not. I clearly knew you were stealing from your customer? No. Happy that I was forced to spend money in your stuff because all I could get was a credit from services never used? No. Rude and unprofessional? Thousand times yes.

我们一直在使用你的鼻子因为我们搬到埃文斯顿。苎麻和她的员工非常了解petcare和外汇储备的需求。我们也感谢他们的家庭护理当我们知道我们的皮毛婴儿爱。完全忘了说他们也提供送货上门。有许多天我会打电话给柜台和订单我们的宠物食品和我当我回家在一天结束的时候。遵循你的鼻子是一个美妙的商店在我们的社区。

伟大的肥皂玩具和狗/人“治疗”

这是一个美妙的地方找到你的宠物需要的一切。业主对宠物很有见识的营养和更乐意与你合作,帮你找到你想要的和需要的。我觉得每次我去我收到个人关注和帮助。

非常稀疏的狗粮。

不是一个好经验。老板很快借记卡账户之后我们取消服务我不能让她在电话里一个星期试图拿回我的钥匙。她说她会邮件,但很明显她无意很快。我们觉得他们的服务低于票面价格和略。我们有一个事件是我们觉得我们的狗没有得到走两个访问走的一天,也觉得我们的狗没有得到喂一次。她也不会给我们退款服务我们没有收到她说欠退款。

他们用于遛狗,不喜欢他们的政策执行支付前一个月的服务。也增加3% cc支付所以我们开始离开检查但他们有规则。他们的步行者可靠的但是他们的会计制度存在缺陷和困惑。我不得不乞求月和月度报表。他们在次月信贷取消了天,所以你从来没有确定支付或学分。他们还改变了3次价格我方任何通知。搜索YELP和得到更多的评论。我们停止了他们的服务经过数月的挫折,他们不会退还我们几天前,我们支付…他们说读合同!我叫戴夫,他会告诉我,他会问苎麻,她会打电话给我,她拒绝了。他们似乎人手不足,需要一个专业会计师。

我们总是得到主人的好建议。高质量的食物和玩具总是在股票。

如果有一种方法给负明星我会。一个明星是太多了。我带了我14岁的信任和容易波士顿狗进入商店今天第一次修剪指甲。我不舒服了一整天我把我可怜的狗通过。大卫带我的狗去了地下室后,我要求使用他们的厕所。我被领导下楼梯,我听到我的狗疼哭了出来。他桌子上紧紧地夹着自己的头,套索美容师使用。他颤抖,喘气和戴夫是站在他血腥纸巾止血。他哭出来,但我认为大卫是一个职业,知道自己在做什么。当我走上楼梯的狗哭了出来。 I was shaking but didn't know what to do and went and sat in the car while my husband waited for our dog. I know that a quick can be nicked by accident by the most experienced groomers or vet techs and I expected to see at least some nails nicked based on the crying, shaking, bloody paper towels, and length of time that it took Dave. Whenever our vet or dog sitter cuts our dogs nails, he sits in their laps and it takes a couple of minutes for them to trim all 4 paws. No shaking, crying, panting. He completely cooperates. When my husband brought our little guy out to the car, I was horrified by what I saw. Each and every nail was cut shorter than I have ever seen. Clearly each quick had been cut thru. Dave clearly had no idea what he was doing and tortured my poor dog. Now I know what took him over 30 minutes...he was trying to stop all the nails from bleeding. It's common knowledge that one should always cut just beyond the quick but never into it. In black nails it's harder to see the quick, so that's why groomers cut little by little, to be able to see when they are close to the quick. Most of my dogs nails are white and the quick is easy to see. The way to get a quick to shrink back is to cut the nail back regularly - never should that quick be cut on purpose. My dog is limping and licking his paws and we are now concerned about infection. My normally totally cooperative dog will not let us near his paws. I can't imagine the pain he endured today. Obviously, we will never be going back to Follow Your Nose and I will feel awful forever that I allowed this to happen to my 14 yr old sweet trusting dog. And, I would like to warn other pet owners not to let this happen to their beloved pets either.

看看美国广播公司7 10月6日新闻了解宠物的坐在一边。

多么可怕的经历!我下令从这个商店为我的大狗,狗粮,两周后承诺他们将它,告诉我,他们不好意思,但是他们不能把它从制造商。这是两周后我打电话来检查订单和接收的承诺,它将在一到两天交货。更糟的是,老板的丈夫有一个态度,没有责任,他们原本以为我们两个星期左右,现在紧急需要这个特定类型的狗粮,我们的宠物吃了专门为五年。可怜的,可怜的客户服务,特别是从一个所有者权益人(至少通过婚姻)业务。