邓迪动物医院 东邓迪,伊利诺斯州

* * * *编辑添加,埃尔金大理石雕动物诊所能够为我提供更好的服务,在成本的一小部分,邓迪动物医院要求,允许我火化女孩,把她带回家。宠物不应该留下,因为办公室想价格欺诈的人他们的一些薄弱的时刻。电子艺界C也没问我付款之前他们甚至看着我的猫——邓迪想付款之前医生甚至评估她是否需要放下。* * * *这是一个可怕的猫和我自己。今年7月,我失去了我的老雄猫,我们在邓迪动物医院当他死在我的怀里。不知道要做什么我们继续去医院。甚至无需触摸我的猫邓迪想要向上400美元火化我的猫,不幸的是我买不起的东西,所以我不得不去便宜的选择和离开我的可怜的孩子。Flash前几个月,我收养了一只小猫生病了在工厂检验计划,当把她邓迪——他们安乐死然后给我选择在家有一个葬礼,他们甚至从来没有建议我的可怜的孩子。今天,圣诞节后的第二天我高级猫生病了,我叫邓迪设置访问我的猫,不幸的是被安乐死,当我打电话给我询问价格,因为我不希望,玩我的情绪的一个因素,在办公室。一旦我们进入房间他们立即要求付款(真正的关怀吧),他告诉我,他需要我的信用卡“忘记”提到紧急访问定价也会不同于他在电话里告诉我。 Each time I’ve had to come here for an extremely emotional purpose my animals have been treated differently. They are unprofessional in the manner that each visit should be the same experience but it’s not, it’s basically whatever the vet tech feels like. I’ll never bring another animal here ever again.

我的未婚夫,我不得不把我的7岁的猫在这里紧急在半夜因癫痫发作,不得不使安乐死他第二天早上。Mary Jo兽医技术员,是最甜的,关怀和周到的技术人员,让我感觉舒服我不得不做出的决定。如果不是她的善良在这个非常困难的时间我可能会决定继续我的猫进行进一步测试。但我信任她的意见和我知道它并不容易让她告诉我。谢谢玛丽乔。这将永远是我生命中最艰难的时刻之一,我感谢eclipse有一个甜蜜的护士喜欢你注视着他。

前端的客户体验是一样重要的医疗保健提供的医务人员。我们采取了小狗有两次,两次都满意她的医疗护理。我们第一次访问是检查和兽医很棒。第二次访问是一个过程和外科助理我们说话也是伟大的。她解释说已经做了什么和去护理在家里,术后。简单的说,团队接待区是粗鲁的。手术(小狗的第二次访问)成立提前约一个月。他们从不走过去定价或步骤的那天手术,但时调用的前一天告诉我放弃了她。我必须查询价格。手术的日子,我们送我们的小狗去0700,不得不回电话询问时我们可以接她。我被告知他们会叫当她走出手术,但他们会让她术后观察。 To the surgical assistant’s credit, she did leave a voicemail when they were done and she explained that we could pick her up after 1500. When we picked up our pup, there was a customer in front of us that was being treated differently than us. The receptionist thanked the customer, told her to have a nice day, etc. How’d she greet us? “What are you here for?” I informed the receptionist that we were there to pick up our puppy. She handed me a stack of papers and said “read this…”, not explaining what she was asking me to review. After we settled the bill, there was no exit greeting like the previous customer. It was a dry experience and after paying hundreds of dollars we felt completely disregarded, and left with the feeling that the front end staff was bothered by our presence. Why, though? We weren’t rude, actually greeted her with a hello. There are other issues I am leaving out of here as well. As previously stated, the customer service aspect is as important as the service or product being provided. We have choices and this location was convenient for us. If you’re going to take my money, at least do it with a smile. If anyone at the office cares to discuss, please post your email address as that is the preferred initial method for correspondence.

从技术到兽医先生展开我的经验是巨大的。谢谢你照顾我的两只猫卢娜和Mac。我们感谢你们。? ? ? ? ? ? ? ? ? ? ? ?

我们检查了我们的獒。她面对无数的伤痕和蜂巢前后结束。有戏剧性的肿胀和液体潴留在耳朵前面以及蜂巢口鼻和眼部周围。她的腹部也有水肿以及她的胸部。我们解释说,她开始开发反应周三晚上。我们带她去另一个应急医院当我们第一次注意到反应。他们建议给她过敏药。当时他们觉得她会回应苯海拉明。在第二天她的症状似乎是一样的。然而,到了晚上她踱步,气喘吁吁,非常不舒服。 Her physical appearance changed dramatically. We could not get into the original emergency vet, so we called Dundee. The vet saw her and despite her appearance, said we needed to continue Benadryl and he gave her gabapentin for pain and told us to put a t shirt on her. He dismissed our concerns that her symptoms were worsening and that she was exhausted. He said it could take a few weeks to resolve. I contacted them a few hours after we left and spoke to the vet who again dismissed my concerns. She was actually getting even worse. After I pushed back, he said we could bring her in for a hospital stay. I told him off and called our regular vet. Thankfully, we were able to get in. But in the meantime she was miserable. The vet was very concerned about the appearance of our dog and gave her a physical and cultured her ears as a precaution, do to the dramatic swelling. She did say she felt it was similar to the swelling elsewhere....a direct side effect of her allergic reaction...most likely from heavy shaking of her head. She took her off the pain medication because based on her assessment she was puzzled by the prescription. She prescribed instead, a course of steroids to help with the inflammation, redness, scratching and edema. My point in all of this is that Dundee failed my animal. They failed because the doctor dismissed our concerns and did not address her obvious discomfort and physical symptoms. In my opinion, an emergency vet should have been more open, more proactive, and more thoughtful. Based on their experience handling complicated cases, I think that knowledge should have come into play last night. I can not say how disappointed I am and how angry that we paid for expertise that they did not apply. Our dog is now resting comfortably and we hope to continue to see improvement. This was a straight forward case....dramatic for us..but not for our vet. That a simple case was not addressed favorably, raises concerns about utilizing thier services for more complex concerns.

有一个美好的经历。我的狗狂吠陌生人所以一直是很难找到一个好的兽医谁不怕他,他不咬人,但他肯定是一个很大的噪音。莱克斯·m·做了伟大的工作让我的狗感到平静,他几乎咆哮着她,但她不是阶段性的,非常专业,他得到了针剂和血液的压力,她甚至流行几把嘴里通过他的枪口。将来绝对会再到这里来吗

遗憾的是,我们不得不把我们的狗安乐死后小时。第四技术把在她的腿之后,我们等了25分钟兽医进来,试图安慰我们的狗在很多痛苦。最后,我在房间里找到了兽医随意坐在那里有一个小吃。非常不专业的,烦心的事情!还要留意他们的常规价格一切在正常营业时间至少增加一倍比该地区其他兽医。我们永远不会回来了。

我和我的丈夫多年来一直去邓迪动物医院。我不让它评级业务的实践,但我认为这是非常重要的。上周我不得不做出困难的决定我10 1/2岁的德国牧羊犬,杜克,睡觉。每个人之间我跟邓迪&埃尔金的位置很有同情心,乐于助人。杜克大学不再能行走。我们安排维奇博士来我们的房子。他是如此的体贴和有同情心。几天之内,我们收到了一个同情的名片。养宠物——这是最困难的部分是件好事知道邓迪动物医院。上帝保佑。

为了做一个评论在3 (ish)。我和我的小狗已经克鲁格与乳头状瘤疣需要一些尽快帮助他在他的脚趾之间。他正常的兽医无法摆脱它,给了我几个选项,讨论与其他手术的动物医院。我的家人把我们之前的宠物邓迪,所以我想为什么不呢?我不能对我的生活记得医生的名字,看着他把他但她除了非凡的,乐观和安慰。她开了包装和一些抗生物药膏克鲁格的希望,“也许”这是可行的。一个星期后,我很不耐烦,没有结果,易怒。在整个过程中我的小狗也烦躁所以我们删除了绷带,我感到有点绝望知道我花了120美元+奶油然而…甚至一个星期后,当他指甲在他正常的兽医疣消失了! ! ! !我很震惊,但也因此超越快乐。我很紧张,不安想这疣永远不会消失,果然。 Thank you Dundee!!! It was a lot of stress dealing with the stubborn wart and they were able to get it finally gone. As of May, it still has not returned. 10/10 everyone was so nice from the vet, the front desk, making his appt. As an impatient person, I gotta say.. wait and trust the process because my normal vet took roughly 3 times to rid of the wart and this vet took one whole shot!

我是一个兽医在另一个地方动物医院。我2岁Cava-poo、玛雅、呕吐的一个周六开始,她的病持续到周日。我的医院被关闭。周日晚上我有玛雅邓迪大约午夜时分。她被诊断出患有胃异物,肠梗阻,采取手术,6:30固定的问题。专业,仁慈和关心她收到的是我绝对可以模仿在我自己的实践。她治好了,回家,快乐和健康(这头韵!)。我给紧急医生和技术人员在邓迪我最高的建议!特别感谢Kindra博士,玛雅的案件处理和执行她的手术!五颗星!

非常贫穷的客户服务。掩盖的价格。山谷应该更专业。我有权利知道究竟我支付。但15分钟的谈话没有帮助我去理解什么是成本,这太糟糕了。我很失望。

我将给这个地方0星星如果我能。他们建议我把我的狗“专家”已经太晚了。我被我的狗到一个位置,他们告诉我没有什么能做的。然后我带我的狗到急诊室当他tracea倒塌。他们用止痛药让我回家。他们从不打电话来检查我的宠物! ! !第二天我打电话回去说他不是变得更好。他们最终建议我去看专家。对不起,他们shouldve告诉我去那里之前,我的狗很生病没有回报。他是1,死在我的儿子的生日,我非常感谢你的帮助。 Maybe train the damn doctors better - AVOID AT ALL COST

我带我的狗在这里清晨紧急和博士很粗鲁,不同情。他让我感觉像一只可怕的狗妈妈和不便。我惊慌失措想让最好的选择我的女孩和他跟我就像我是不称职的。前台员工和技术都很善良,我很欣赏他们。

我打电话给另一个位置,他们不能帮助我所以我叫东邓迪位置和简谈话。她是最好的人,能够让我的狗在我需要的那一天。她来到我的车,站在雨中跟我说话什么医生说因为我不能进去。我肯定会回到这个位置。谢谢你,简!

神奇的诊所。我的狗有一个预定的c节和她走进劳动力提前3天。我找不到任何地方带她紧急c部分如果需要,他们可以。最后她有一个小狗自然另以后在家了。他们回答我所有的问题,没有生气,我电话在半夜。给了我一个很好的建议,非常友好!我将转换他们定期审查!

具有更新我之前复习(下图):不幸的是周六我的猫再一次拒绝了。江南娱乐主页对我更好的判断,为了时间/距离,我带他回到这里。从上次完成180,仿佛这是一个全新的商店。他们非常专业、及时、善解人意。到达(他们期望我们)他们迅速抓住我的宝贝,和给他检查。最终结束,我们不得不放下他。Knott克丽丝蒂博士给我们(四)有与他,和我们走过的每一步会发生什么。她善解人意,理解,她听我们告诉的故事,给了我们所有的时间我们需要使困难的下一步行动。专业显示给我留下了深刻的印象。唯一的警告,我回来给他们目前五星级COVID协议的执行。 Not being able to be in the waiting room, or anywhere in the building until it was the end was very frusturating, and ascientific. If bars and restaurants can be open, I should be welcome in your front lobby to wait. Not to mention the ability to take on personal risk, if people are nervous or immunocompromised, they can wait in the car. I would have preferred to be involved in every step possible. Either way, nice job Dundee Animal Hospital. ---------------- My cat had a rough day this last week, so I brought him here. At first they were very polite and offered to take him quickly. They told me there was nothing wrong with him and I should take him home to rest. At home my cat began pawing the air for oxygen bc he couldn’t breathe. I immediately called these guys back and asked if I could bring him back in, they said yes. We rushed there & upon arriving was told there would be a wait for the “next available technician” - 30 minutes waiting in the cold where my baby could barely breathe, and we called back and was told they “are dealing with other critical patients” (there was no other cars in the lot) We ended up going to crystal lake emergency hospital and they took us right away. My advice, if it’s an emergency - keep driving.

他们总是好狗和猫。如果你有问题他们是有用的。兽医会和你谈谈。他解释说情况很明显。

他们安排我的狗一个约会3:20他们迟到45分钟。非常不可靠的。

江南娱乐主页不幸的是我第一次处理邓迪动物医院是放下我的狗。但我不能更快乐或更珍惜所有,他们为我做的,我特别的小家伙。他们的同情心过程中是专业和富有同情心。今天令我惊奇的是我收到了和我的狗脚印慰问卡片。谢谢大家!

晚6小时和600美元……但感谢他们如何对待我们生病的小猫。兽医和护士都是令人难以置信的和有用的,等待是唯一抱怨但我理解来自其他附近的诊所病人溢出(那是什么?江南娱乐网页版假日高峰?更多的地方关闭由于covid吗?)我推荐这个诊所还建议开车回家等待你的宠物将汽车充电器/带零食lol。感谢医生和护士的帮助下小家伙感觉更好? ? ? ?

如果需要帮助,你的宠物,你需要立即响应,不叫这个地方! ! !他们会告诉你去谷歌和自学。现在,什么类型的紧急诊所吗?很不专业!如果你想让你的宠物活着叫别的地方! ! ! ! ! ! !

我把我的猫。服务是例外。

他们都是伟大的! ! !非常快的服务! ! !我的猫已经感觉好点了吗? ? ? ?

我们必须把我们的猫安乐死。大卫和诺特博士非常专业和友善。这是我们第四次访问紧急服务在过去的15年以上。从来没有一个问题。强烈推荐。

彻底的解释——及时的结果容易讨论选项——有礼貌的员工。

我感谢他们对我和我的狗

我可怜的猫在痛苦和折磨。我叫提前让他们知道发生了什么。他们告诉我他们会尽快照顾她的人。所有这些其他车辆后我都不见了。我又被称为女士粗鲁地说“你知道有其他诊所”谁说? ? ? ?江南娱乐网页版“我只是想要月亮解除所有的痛苦经历。不推荐这个地方! ! !更新:我亲爱的露娜今天去世了。不要把你的宠物在这里! ! !

多亏了邓迪动物医院和Kersting博士的团队,我的动物带进我的保健蓬勃发展,已成为一个与她正常快乐的狗甚至残疾。感谢他们我肯定我的狗胡椒将生活和长期和富有成效的生活。

把我的德国牧羊犬的小狗在这里第一次后他被另一只狗咬在一个周日的下午,当我们正常的审查被关闭。神奇的体验与前台员工和Kersting博士。由于Covid,不能进去,但是兽医说我度过一切,小心翼翼的小狗。后来他坏肿胀在治疗过程中,他们让我发送更新图片和Kersting博士检查他一周后为了减轻我的心灵。糟糕的情况,但没有处理好。强烈推荐Kersting博士!

昨晚做了一个令人失望的经验。我的狗有呕吐10 +次一小时的问题有很多血和腹泻。我告诉他们这几次再打来。他们不想看到她,指示我们等待3 +小时再打来。带她来高尔夫玫瑰(他们的)——发现她有胰腺炎。摇头。想被理解但.....