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Tayo香肠
一年前
我已经把我的狗在这里一年多了。从来没有错过了一个约会。我被诊断出癌症&住院2小时去争取我的生活&显然无法让我的约会。我的信用卡被指控全价&老板显示零同情。绝对没有同情显示&她说“下次有人打电话给你。“完全不可接受的。也在过去的几个月里,她被认为是积极的(尽管她从未与任何其他美容师)这个问题,他们建议带她去看兽医用药。兽医建议尝试一种自然疗法。这种方法并不奏效。我们最终离开&没有任何问题。
帕特里夏·威廉姆斯
一年前
路易做得好,看起来很好。
布列塔尼·托马斯
一年前
每个访问都是美妙的。我的小狗和我爱这个地方的时候新郎的一天!
丹尼尔•米勒
一年前
他们总是照顾好我的小狗梅肯!和他爱也,这不是常见的造型店你真的可以告诉他们喜欢他们所做的…
梅根·琼斯
一年前
爱的感觉一直照顾我们的澳大利亚牧羊犬和爱她的家人。她很高兴拜访美容师,她会见了护理。价格非常有竞争力,我们总是把快乐!漂亮的女孩为证据。:)
凡妮莎维加
一年前
我带我的狗去这个地方因为他们打开(支持当地企业)。我以前从未错过了一个约会,今天我忘了我的狗今天早上约会。和今天早上接到一个电话,没有选项。我的预约是早上9点,只有9:20am当我收到电话。我没有提供任何选项,他们只是收取全额的55.00美元到我的信用卡。我知道你有一个取消政策但我没有取消,我认为收取全额太多。我很高兴和欣慰我的狗在这个地方,但是你只是失去了一个客户。他们有良好的员工但这是不公平的。你应该欣赏开始以来的客户支持你。
杰西卡·艾伦
2年前
这是我们大流行之前美容师。没有问题。现在我们出去转转,我们在两个幼崽的梳理。他们不做我们问,我们的小日本犬的价格从30美元到60美元。冲击,特别是在减少他们说她只是需要润色。甚至不能告诉任何头发被切断,我们支付两倍。然后,在皮卡,员工走了过来,说这是麦莉的弓,她不会让它。我觉得很奇怪,因为她通常得到一条项链或大手帕类型的事情但是带她出去车等待我们的第二个狗。打我的时候,我们已经要求一分钱的弓被放回,继续她的刘海长,因为这是最好的办法让头发从她的眼角膜。他们走出带着一个被剃过的狗我甚至不认识。 We told them we were fine with a body clip, but they shaved her head then put a bow on the wrong dog. Don't worry, they left her with a mustache that we had to clean up. I questioned what all had happened and was brushed off. I tipped like normal because I was in shock. I had to cool off before I could even leave this feedback. Response - I explained the delay already so that's irrelevant. I also asked questions on the spot. You absolutely did not follow his instructions, you mixed up the dogs, he is certain. Furthermore, you called the wrong number for pickup after he stressed the importance and the girl wrote it down, so obviously they just weren't paying attention. It is okay to just admit you messed up and apologize rather than trying to blame game. There was nothing to fix, the hair will have to grow back over many months. I will select a groomer that knows the words bangs and pony tail for our new little rescue and who can figure out breed standards from the AKC website for the rest of the crew, no pictures required. Price from $30 to $60 isn't just an increase, it is double. So yes we were surprised, but not nearly as surprised as by your attitude. I'm now worried about how our dogs were handled if this is your approach to adversity.
雾Atchley
2年前
我试着新郎的书我的宝贝,他们不跟我回来,直到两天后。然后他们订了3周。我不会再打电话给他们。
安德里亚·巴特利特
2年前
我曾经带着我的狗去那里每月指甲修剪和偶尔的浴。原来的员工很友好和关爱,我总是喜欢把我的宠物。上周我已经回来,被告知他们的政策改变了,现在成本15美元为指甲修剪和额外的10美元也让他们提起,这是包括在开始。我几乎不能相信他们在价格上升。这是一付多少自己修指甲。我将寻找一个新的宠物沙龙。只是为我昂贵! !
比安卡K
2年前
让我告诉你我的孩子发生了什么事。过去的这个周六,4月10日,我的孩子有一个11点钟的约会。我下午4点去接他,他仍然还没有准备好。这是没什么大不了的。嗯,我接到一个电话不到一小时后,有一个情况,我的狗需要就医。我被告知他的爪子被“夹”,这是出血。“他们可能会把一些胶水。”This is what I remember the owner saying when she called. I rushed over there. I have to admit that I was very upset when I got there. My baby was bleeding. When I go inside, I am quiet because I wanted to remain calm. I simply walked over and took my baby from the young lady's arms. They were trying to explain what happened and I clearly remember them trying to put the blame on my dog. "You know he's wiggly." Who does that? Why not just say I apologize and we will do whatever we can to help. I still didn't say anything. Then, the groomer made the statement, "accidents happen." That was not the wise thing to say. I expressed my disgust with her choice of words and she was going back and forth with me. I wasn't threatening nor did I go too far but I was understandably upset by my baby's injury. The owner pulls out her personal cell phone and records our exchange of words, which I had no problem with her doing because my expression of being upset was well within acceptable. In comes the owner with her two cents. I can't specifically remember everything that was said but we did disagree on the way things were handled. This owner did not handle herself in a professional manner. I had walked outside and was about to leave. I wanted to know the young lady's name but the owner met me up front and told me that basically I did not need to worry about the young lady's name and that she was "the owner" to talk to her. I told her I wanted to file a complaint and she stated use the name "Loving Touch". Her tone was not one of an owner who empathized with an upset puppy parent. It was one of someone who dares anyone to question her groomers. It was almost condescending. I was so hurt by how dismissive the owner and the groomer seemed when discussing my baby's injury. I was told to "calm down" numerous times. Clearly, this establishment has no training in de-escalation nor empathy. I had to leave because we were getting nowhere. The "owner" stated initially that I should have the bill sent to her and she'd have to contact her insurance company. I knew that if I took my baby to his vet, which is located in Macon, that I'd have to pay upfront. She stated that she'd have to talk to her insurance company. I decided to take him to the ER Vet. When I got there, she had already called them. I told the vet that price wasn't an issue. I would pay whatever. By this time, I guess the "owner" realized how she mishandled the entire situation and sent me a long text apologizing for the "nick" and accepting full responsibility. She even restated that she would pay the vet bill. The difference was that now she didn't have to wait to talk to her insurance company. She did pay the bill but that does not excuse her negligence and dismissive behavior with the entire incident. Fast forward, my baby had to have stitches put on his paw. He's in a cone. He's normally hyperactive and playful but this is not the dog I have right now. My dog has not been sleeping, he won't eat and he's just laying around. My baby is unable to play with his toys and his eyes have been filled with tears. My baby's energy is gone. It breaks my heart to see my baby like this. I have not been sleeping because I'm keeping an eye on him. He just isn't himself. When Crystal was there, things were way better. I will never grace their establishment again and I would strongly encourage anyone who reads this to steer clear. If you have a groomer who isn't experienced enough to handle a "wiggly" dog, then why even hire them? This entire ordeal has been disastrous. The only reason they still have a two star rating is because of Rocky's history with Crystal.
科琳娜考克斯
2年前
我们采取了金色的涂鸦这个地方在过去的一年里。最后几次我们就接他时他看起来很糟糕。他是毫无理由的。我们要求一个小装饰,他刚刚在这里4周前。他是如此剃他看上去就像刚从英镑! !
罗宾·维纳
2年前
我把我的两个小水疗日狗(洗干净,指甲修剪)。我要求他们与非内力的洗发水沐浴。这个服务做了是收取10美元每只狗,(每个狗在15磅)。我质疑的成本和被告知这是洗发水和服务。这10美元的费用/狗的成本高于正常清洗成本,那么额外的服务,他们提供但使用非内力的洗发水而不是普通的洗发水。我能理解一个三到五美元成本额外使用不同的洗发水。我将带我的狗去豪华的爪子。
prenell萨顿
2年前
这里的人叫我给我的狗设定一个时间约会。这是在我的工作期间,我不得不支付某人送我的狗。当他到达那里时,他们不想荣誉他的任命他们为他设置。放置后,他们同意我的狗洗澡。一旦他下降,20分钟后,我得到一个电话说我不得不接他,因为他们没有时间。记住,这就是爱的感觉为预约他! !我告诉她,我会把他当我下班,告诉我需要支付费用,如果我没来上,得到他。这对我来说是一个完整的灾难。我带我的宠物在这里一年多了,从来没有经历过这样的东西。但我永远不会再带他们去那儿。这对我来说是完全不专业,不能接受!
Kaydens现代艺术博物馆
2年前
最近,我在你的商店,你的一个员工,一个“美容师”,对我来说是很粗鲁的。她也太有力的小狗,所以我说了。我觉得必须让你知道。…
利艾维
2年前
出色的服务关怀的人。他们把你的动物一样!
尤兰达巴斯克维尔
2年前
我犯了一个与这个不专业的地方去约会我的小狗染色和培养!我给美容师的照片我想要她。她把头发剃光了的脸。她应该是彩色的黑人都是嘲笑我的小狗,因为她的外套出来红绿色和紫色! ! !老板对我大喊大叫,因为我告诉她我不喜欢我的小狗带回家。这个地方非常不专业,我不会建议任何人把小狗这个地方!如果业主有更好的态度我就会有一个更好的理解! ! ! !
狮子座的妻子93
2年前
他们是如此神奇,总是在我的孩子做一个伟大的工作
丽莎·卡拉汉
2年前
这个地方是恶心!我的狗感染后结痂的服务。这是他非常时间访问一个美容师,这是可怕的。老板很粗鲁,让她意识到这个问题。我她的页面上留下了一个差评,她拿下来。我永远不会把我的宝贝在这里了。
内特钻石
2年前
神奇的沙龙!有时我们的男孩可以把,但是他们能够处理得很好,甚至当我们度假!肯定会推荐!
内特詹姆斯
2年前
伟大的工作人员和服务
Pam Vantine
2年前
他们是伟大的。我的孩子们喜欢去那里闲逛。他们害怕去其他地方。我的小西施犬看起来不错,当她完成。他们做了一个很棒的工作,很友善。
瑞秋Emshoff
2年前
第一次,他们是伟大的!我的狗看起来完美,如何我描述我想要什么!他们关心和努力工作!我希望我能发布一个图片我的毛皮宝贝! !
Raysa白
2年前
❤爱的触动宠物沙龙是一个地方我们骄傲自我与服务提供宠物和宠物的父母。凯拉·琼斯是一个伟大的雇员在# ltp她伟大的与客户和提供好的服务的宠物。她…
阿斯贝尔Resa
2年前
爱的触动宠物沙龙需要很好的照顾我们的皮毛的婴儿。他们都是专业的,喜欢我们的库珀。他们是可靠的,我们非常喜欢这个地方! !在线预订系统是超级容易。这个地方总是干净和很容易下降,捡起。从来没有一个问题,一直把我们的狗因为他们打开每4周。他闻起来很好,干净。保持好工作!
莎拉·罗德里格斯
2年前
我采取了两个皮毛婴儿爱碰多次! !员工对待他们像自己和削减了漂亮! !我强烈推荐治疗你的宠物沙龙:)
shontorria范氏
2年前
11月24日是我的小狗上次这个沙龙! !克里斯蒂允许我的小狗风干,未能吹干和梳子佐伊,因为她不得不提前离开。…
悉尼的啤酒
2年前
绝对棒,强烈推荐,美容师都超级有帮助和非常照顾我的宠物。我的宝贝是脾气暴躁的老狗”,把伟大的照顾她。她闻起来很棒,感觉很柔软。
Taleah罗斯
2年前
非常不专业!老板表现糟糕的情况发生在她羞辱员工,导致员工亲属(颜色)的人在她的业务页面。我看到了它,不高兴的时候,我留下了一个坏…
助教'Leah Na 'She
2年前
之前我从来没有来过这里不过这个行业利用其Facebook页面公开羞辱和羞愧的人颜色他们没有工作。我了解事情发生的但是我不同意这是…
Twiana说话
2年前
他们把这么好的照顾我的孩子。她的独角兽的耳朵是这种氛围呢? ? ? ?
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