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JayFn哈里斯
一年前
也要预约有点晚,亚特兰大和交通但晚20分钟我想太多过去的宽限期,17个技术所以我猜他们有15分钟的宽限期,但收取我的名片30美元失踪的任命。绝对不会再让我的生意,更喜欢理解造型店,然后再一次…2分钟过去,立即起诉。疯狂的是他们还送我通过电子邮件和文本形式来完成他的打扮,但好
丹尼斯C
一年前
打扮是分开的客户服务。Thanos梳理很棒。我原定于这两个Yorkies,绿巨人和Thanos培养。我无法上传他们的疫苗记录所以我告诉我的电子邮件。我做到了。然后,老板电话和国家形式仍然需要完成。我做到了。任命上午,老板电话和州,她将不得不取消约会,因为她记得绿巨人的第一两次试图咬她几年前在以前的约会。我们没有被告知,他试图咬任何人。我们被告知,他们无法培养他,因为他一直躺在背上。 He does that all the time. My daughter told me that they brought him to the lobby and showed how he kept laying on his back when they attempted to groom him. She did not witness him trying to bite anyone. The owner stated that she remembered Hulk and he attempted to bite her twice. She stated that she attempted to groom him in the lobby and he attempted to bite her again. My daughter did not witness this. I didn’t dispute with her about that. Anyway, the morning of the appointment, the owner said she banned him from the salon because he tried to bite her twice. We were not told this because why would I try to bring my dog to a salon where he was banned.? Anyway, she did waive the fees for Hulk. Thanos was groomed and it was cute. We gave them creative control. So, no complaints there. There is a miscommunication between the staff. I did tell them to call my daughter for questions as I was headed to do Covid testing. They kept texting me with questions which I answered. My daughter went to pick Thanos up at the time we were told despite my daughter trying to ask exactly what time he would be ready. The tech just said “a couple of hours.” It was 3:00. My daughter asked, “At 5 o’clock?” Again she was told “a couple of hours.” When my daughter returned at 5pm, she was told the groomer was behind and needed another hour. 20 minutes later they text ME and say he is ready. My daughter turns around to pick him up. We like the groom but won’t be back. I think Hulk would probably do well with the CBD gummies that they now offer. They didn’t offer this a couple of years ago when they were unable to complete his grooming. There was just a lot of miscommunication but the grooming, we loved. We won’t be back because Hulk is banned. Be patient and flexible with the type of groom you would like and the communication. Let’s see how she responds to this review.
Cordiaral加纳
一年前
我的宝贝男孩看起来像个国王,当我把他捡起来
琥珀G
一年前
安德里亚,你不友善的前一天你打电话给我时我的狗的新郎告诉我,我没有填写所需的表格。的联系被打破了,我也尽量让企业意识到这一点。我也发邮件请求的疫苗,因为我找不到链接形式。请善待客户,光顾你的生意。尽管你在电话里的态度,我是愉快的,宽容。然后寄给我道歉文本后我们的谈话。第二天,在我的狗新郎我警告说,美容师和新郎背后需要3小时。我没有更新在3小时。当我抱怨我不通知,这是近4个小时送我的宠物,你希望我是理解和亲切,具有讽刺意味的是,因为你没有支付我这些东西之前的那一天。作为客户,我们得到惩罚迟到或不做要求的任务,但当服务不及时呈现你期望我们亲切——不酷。 My service should have been discounted or I should have been given a credit or my dog a bandana or something. I won’t be returning because of the unkindness of the owner and lack of communication. I am saddened by this because we have been regular customers and the groomers do such a great job with my dog.
大卫Dopson
一年前
非常专业的员工将从现在开始使用它们
塔玛拉·利奇
一年前
规则/费用随时变化。可怜的客户服务和脱落粗鲁的付费客户当被问及的问题。这不是第一个问题我们有,但它肯定会是最后一次!
詹娜Ahrens
一年前
奔放的爪子在亚特兰大是最好的!我一直都把我bernedoodle在过去的一年里,总是有一个积极的体验。安德里亚和团队总是正确的,我的小狗回来看神奇和快乐的精神。这里有一些他的照片最新的新郎。
阿什利·米
一年前
我很高兴与我的小狗发型,但自从我被一个朋友提到去年的这个业务。有很多矛盾。我和老板的意图,安德里亚,我的狗剪头发……但她没有采取任何新客户。定价也改变了我过去一年的3倍。我真的不同意额外的费用(即一个额外的费用,如果你的狗是减少1/2英寸手工剪刀和另一个费用如果你的狗是贵宾犬/嘟嘟混合吗?吗?吗?吗?吗?吗?吗?吗?♀️)。我很高兴与他最新的削减,但是如果我必须继续通过价格变化和安德里亚的麻烦不是剪他的头发(因为那是我是谁指)我可能会选择一个地方对我来说更方便。
布列塔尼列托人
一年前
独立已经来到Jazzy Pawz 2020年2月以来,我可以说每一个经验是完美的。安德里亚和她的同事是最好的。他们总是提前与你沟通,让你知道发生了什么以及它如何发生的。他们是最好的,我无法想象采取独立的地方。这里见是她最近的培训。
毛茸茸的尾巴
一年前
快和专业!爱笼子里自由的环境和我的宝宝总是闻起来美味!
凯特Kowalyshen
一年前
Dejane做了伟大的工作与我们的迷你雪纳瑞犬!她正是我们想要的,我们一定会回来的!
劳拉的飞跃
一年前
可怕的经历。重复客户,他们选择了失去多年的业务超过22美元。我不会返回由于缺乏同情和理解。夫人非常粗鲁的打电话给我。
菲利斯阿维拉
一年前
了,. .喜欢它
哨声1
一年前
我的小狗穿着不/马尾辫和前我想让它变长了她的新郎,这样我就可以得到尽可能接近我想要的风格。我提供的照片看,我希望,当我抱起她,她看起来很漂亮她收到没有马尾辫和大排骨。我建议她的头发没有了,需要成长。当我发送他们的照片他们意识到这是削减。我建议业主需要我们正确的难看的削减我的小狗身上虽然她不能做任何关于马尾辫和退款不是一个选择,我理解。我接过appt,要求我小狗的颜色添加到她的爪子尾部和头部。头不能彩色由于颜色提醒你砍掉了白色的美容师2周前。手术完成,安德里亚后,嘱咐我的颜色和梳理。如果她着色,那么为什么不培训免费,因为你人拙劣的她,如果不是免费打折呢。生病支付全价的颜色。 I even asked if she could reduce the grooming price or wave the grooming fee but she refused. She didn't even take the opportunity to address any of my issues herself she had a member of her staff to communicate. She made the coat of my puppy better but took the fullness from her paw and of course nothing we can do about the ponytail. In my opinion she is all about the dollar. i will never go back. Not sure how she won anything considering her poor attention to detail. Staff was very nice but the groomer Stephanie couldn't cut a dolls hair let along my sweet puppy and Andrea seems to have her head in the clouds and is anchored by money I guess, like I said she never gave me any personal attention or conversation. 1st photo is a month before the unrequested chop, the next 3 are after and mind you she looks well groomed but not what I wanted and the last 2 are the photos of what I wanted to get close to but obviously got what the groomer wanted me to have.
埃迪刘
一年前
我们有我们的狗打扮的这几年前。当时,他们鼓励我们积极审查这个地方得到一个折扣,我敢肯定这是对谷歌的政策。老实说,最大的负这个地方是他们的回答显示谷歌评论的态度。我的意思是,严重吗?保持滚动和阅读他们可笑的回复一些合理的负面评论。这是疯了!这是一些厨房噩梦的东西。你想要一个疯狂的人打扮你的狗吗? !
安东尼•格雷
一年前
根据证词,我听说过这个地方,我不建议。也看看店主给的反应不满意的客户。一个明星。
迪杰
一年前
我一直把我的狗在这里一年了自从我们搬到亚特兰大地区。他们总是专业和我的狗在他新郎看起来总是很棒。我们将继续选择奔放的爪子作为我们的美容师:-)
Lori P
一年前
我们已经把我们的80磅。Goldendoodle Jazzy Pawz超过4年。安德里亚和她的工作人员很热情,友好,专业和交际。他们采取额外的照顾好我们的毛皮婴儿和对待他像家庭(他喜欢去&总是运行适合在家里当我问他是否想去“喜欢冲浪”:-)他们和我之前每次访问类型的新郎/减少我们想要什么,总是做一个优秀的工作。Jazzy Pawz是一个为我们的社区和我们强烈推荐他们的资产!
玛丽福特
一年前
我非常满意我的经验在这里。我的狗非常充满活力和兴奋。这可以让他洗澡,修剪指甲一个挑战。梅丽莎做得很好和我的狗回家清洁,快乐,和(最重要的)放松。我会毫不犹豫地把他这里。
丽贝卡·梅奥
一年前
我们爱Jazzy Pawz !我已经甜金奔放的涂鸦,因为他四个月大,他们总是如此巨大的照顾他!涂鸦需要特定梳理需求,我真的很感激,他们通过文字与我沟通之前(甚至在)任命确认具体我要做什么关于他的“发型”和类型的新郎。我每次接他他是微笑的,玩团队在办公室的前面,这让我的心很高兴知道他很享受自己在温泉的一天!10/10推荐任何亚特兰大嘟嘟妈妈和爸爸。谢谢你做的一切,我们爱你! ! !
劳拉陆
一年前
非常不礼貌的。他们曾经是好Covid之前。他们只除了appts。你不能打电话或去那里做一个。不好的消息。工作是好的。不惊人。在定价。我不会给他们任何业务。我招聘一个移动美容师来找我。 Was much Better. Free treats n bandanna to boot.
艾米遗嘱
2年前
这个地方是可怕的,显然缺乏良好的客户服务。你可以告诉他们回复评论关于客户的方式。我有过一次可怕的经历在这个地方,不会回来。如果我是你,我不会离开我的宠物在这个地方。
LaToiyah罗兰
2年前
这里没有书。他们也非常不专业,骗子。我不会信任他们和我的宠物。客户服务是可怕的。
苏菲Loghman
2年前
可怕的经历。重复客户,他们选择了失去多年的业务超过26美元。他们允许我们的狗去那里没有疫苗,将其他狗在政策风险和翻转以失败告终。允许他去然后在兽医不超过一个错误。所有者将写在应对这一可怕的事情,说她有截图我的“骚扰”,这永远不会发生。这个业务是真正困惑如何不专业。请避免!就看如何回应负面评论。
迈克尔·K
2年前
45分钟之前我们的狗应该让他洗澡他们打电话说他们犯了一个错误,也不会看到他,因为他没有最新的疫苗。他们说他们知道这最后时间,但让它滑(把所有其他狗的风险)。然后他们告诉我们,尽管他们的错误,他们会收取我们40%的费用。什么一个骗局!
雷切尔泰勒
2年前
快跑!他们是不专业!他们偷了我的银行账户的钱向我收取取消费用,因为他们没有产品,我们已经同意任命前几天。而不是通知我我的任命之前,让我来做这个决定,或者给我一个正面的产品,他们无法提供或甚至用户造成的不便进行了道歉,他们指控我的名片!我跑回家,他们过失未能提供的产品但他们告诉我不便安排别人。我和他们聊了20分钟试图解决这一问题。如果他们告诉我当我在20分钟的谈话,他们提出了另一种产品,一切会好的。他们没有给我解决,直到我已经离开,他们已经非法收取我的名片。他们重新安排一次我已经走了,他们已经偷了钱从我的账户。想象走进一家餐馆,收取食物你没有收到。 YOU CANT CHARGE A CANCELLATION FEE IF THE CUSTOMER CANCELLED BECAUSE YOU DIDNT HAVE THE PRODUCTS YOU AGREED TO PROVIDE!!!!!!!!!!! Choose another groomer, they're money hungry and unprofessional
布列塔尼雪莱
2年前
我知道我的评论很长,但请阅读! ! !经过三年的我的狗,我决定去找另一个美容师。奔放的爪子是不专业的,不可预测的,服务质量并不总是最好的。我无法计算有多少次我付大手帕,没有收到他们。(他们给免费使用)和我带着我的狗同样的发型,但价格似乎改变每次!除此之外,他们问我每一个打扮如何削减他的头发每一次,很少把它正确的,和他去同一个美容师。一些梳理会议,我的小狗发型漂亮有时并非如此。员工也不是最好的,但我认为方向来自于所有者。我试图保持奔放的我的狗的美容师和支持一个黑色的业务,但我不能这样做了。我们最后的最后修饰,他们真的将他乱仍要求提示后打电话给我,告诉我他们搞砸了我的狗的发型。 Like how do you ask someone for a tip after you totally messed up my dog's cut?? Oh, and they ask you for a tip every grooming session. Something I've always frowned upon. I'm a great tipper, but it just isn't a good look when you ask someone if they're going to tip. It's like it's forced! Granted, I still tipped for my "messed up" grooming session, but I didn't feel like I should've. Never will I ever bring my dog to jazzy paws again. In addition, I never addressed my issue with his final grooming session, but my husband messaged the groomer with a sad face emoji, and our next grooming session was canceled by I assume Andria. A text was also sent from an unknown number saying if you have a problem with your grooming session to contact Andria. However, the groomer has messaged my husband on prior occasions with pics of our dog after sessions. Key factors to consider if you are even thinking about booking Jazzy: -Cut will not be the same every grooming even if you give specific decisions on the cut -They always ask you are you going to tip after your appointment -If you are late for pickup, please be aware you will be scrutinized even though they only alert you 15-20 mins before being done. (One occasion I was texted 10 mins before I dogs grooming was over, and I live 25 mins away. Do you know the owner had the nerve to be mad?? -Everything is an add-on, so be prepared to pay outside the standard grooming rate they give. Some of my dog's cuts have been $100 with a tip of $120 for the same cut. Then other times it's $80, then $70 for the same cut so go figure. Guess it depends on what the owner wants you to pay. -There’s been occasions where my dog has been at the groomer 6-7 hours -Also you can see how rude the owner is just by her responses to other reviews. My opinion: run while your ahead! To address the owners response: -Arrived late sometimes? Yes, it's Atlanta, and traffic can be at random times -picked up my dog hours later on ONE occasion, and that was due to my husband being in flight and accidentally left out a few digits on my phone number when he texted you, so i was unaware he was finished. -matted? He’s a curly haired dog who gets groomed every 2-3 weeks. I really think you say he’s matted just to charge an additional fee, just like everything is an additional fee. -assume I'm upset? This lady is rude! Please believe these 1-star reviews this business has -different cut every time? We get the same exact cut every time, Andria! Also, the picture the owner posted was from another grooming session, where his cut was correct, not his last and final grooming.
萨哈尔西蒙斯
2年前
这个地方是一个真正的失望。然而我开始欣赏体验专业的水平以及他们如何对待他们的客户和我们的皮毛婴儿已经下降很多。我给他们1星的经验,因为削减并不好。我也目睹了一个客户的狗跑出大楼,门是开着的。有很多的目击者和宠物并不好,这不是在一个安全的地方,有能力逃脱。经理/所有者不费心去跟进我的担忧。我决定给他们一次机会,周前预定了我的约会。我刚收到一个文本任命声称他们取消了我前两天因为我给他们1星,他们不会把我的狗了。谁呢? !很不幸的,令人失望的经历和很不专业!
r rlh
2年前
客户服务是一个+我的书。他们真的关心和需要时间来了解你的毛皮宝贝和每一个细节问题。离开我的狗,因为我从来不犹豫Jazzy Pawz是最好的。你可以告诉他们爱他们所做的事情,真正把狗当成家人。我的毛宝贝快乐,快乐。这里没有投诉。必须努力? ? ? ? ? ? ? ? ? ? ? ?
芭芭拉牛
2年前
爱的客户服务。优秀的美容师
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