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金伯利
一年前
我去过诊所几次2我的狗。我总是得到优质的服务。我觉得他们关心宠物的幸福,有一个了不起的团队。
惠特尼PrallGatz
一年前
我不能感谢每一个人在拿够了!巨大的喊出Kendi(我最好的朋友提到我取回),整个肿瘤团队和Muldowney博士武装前线服务人员包括Assata Ravyn。所有的员工知道我的德斯蒙德,我很高兴他收到了化疗和关心他的淋巴瘤。我很感激这个兽医护理他已经收到了!
Shohreh shafei
一年前
这是一个迟到的评论,我几个月前应该做的。这个地方是太棒了!我们决定去卖当兽医无法找出发生了什么和我们的宝宝琥珀毕竟规定的测试和药物。在我们的第一次访问,Dr.Hogan立即诊断肿瘤,她!这对我们来说是一个非常令人心碎的时刻但从Dr.Hogan自己到她惊人的技术帮助我们与我们不得不采取每一步。是的,我们不得不做大量的测试它是昂贵的,但作为一个宠物的父母是我们的责任去做任何事情需要我们的宠物,但在获取你得到最好的服务,这就是你支付!Dr.Hogan是一个摇滚明星,我们欠我们的宝宝的生活对她来说,她对琥珀,好像她是自己的宠物,她关心她的病人很多,超出。我们推荐这家医院的人正在寻找一个伟大的医生和伟大的服务。
布列塔尼特纳
一年前
需要带我的狗在紧急治疗。员工很友好,而且乐于助人。了惊人的照顾我的孩子,确保她的安全。他们甚至要求第二天检查她的那么肯定一切都好。肯定会推荐。
达拉斯的情人节
一年前
3个月前这里有一个了不起的经验与罗宾逊博士。这次我得到了约翰逊博士和表了。我的狗腹泻了3天。我试着清淡饮食,南瓜和益生菌没有解脱。我对她大便样本在兽医后来打电话说没有寄生虫,但高端的正常细菌超过可能的问题。兽医想把我的狗放在甲硝哒唑,但希望看到她的第一个,我的狗在4天所以我去取回。在约翰逊博士解释一切她建议静脉输液和实验室为800美元,换我的狗鸡和米饭的饮食又平淡无奇。我向她解释我的狗不需要液体在她小便好和饮用水好,吃好。她的舌头和鼻子是潮湿,非常漂亮,她的夸张是优秀的。为什么液体和实验室? Her labs are current and lab values are in normal limits as I explained. Dr Johnson still did not want to do anything so I refused the labs and was out $140 for a wasted visit with no common sense resolution. I then made my way to the Animal Emergency Clinic of Brandon. They evaluated my dog, listened to me, said my pet was no where dehydrated and prescribed flagyl 1/2 tablet BID. Perfect and just what she needed. My dog has had 2 doses and her diarrhea is gone. Dr Johnson, pet owners know their animals and when something is wrong. Science tells us that bacteria overgrowth needs treatment especially in a symptomatic patient. Please listen to us humans who are the voice and advocates for our pets. I would recommend calling ahead to make sure you do not get Dr Johnson. Facility was very clean and the front desk girl and the nurse were excellent and kind. UPDATE TO FETCH RESPONSE Weak response Fetch. Suicide is an issue amongst humans in general. Please don’t go to a crisis over your vets incompetence. All antibiotics can cause resistance when not completed or prescribed properly. Again I as all animal owners stand firmly behind my comment of treat your patient not your peer reviewed article. Also, if the pet is not dehydrated why introduce them to unnecessary fluids? If you would like peer reviewed articles on fluid volume overload I would be happy to provide them to you. I still encourage people to not see Dr Johnson and to seek out a different place other than Fetch for their animal needs. Arguing with your customers online is also a childish thing to do which also shows unprofessional behavior at its best. Have a great week.
Derrell史密斯
一年前
绝对美妙的经验在布兰登取回。我5岁的坑是转移为超声波严重胃肠道问题。执行迅速,挖槽机读博士和解释所有她发现我在细节。她是惊人的。所有的ICU护士和接待员非常有帮助,富有同情心和非常甜。伯纳黛特是惊人的,非常善良,她是我之所以能睡着,而我的孩子呆在一夜之间获取。她向我保证他在最好的手,她是对的!他得到如此多的关注,他们按摩他的腿因为肿胀的液体,他甚至有一个昵称!我带了一条毯子和枕头洗和药物回家彻底解释道。他现在这样做更好的我无法感谢获取足够的。 Time permitted, from now on I will drive the extra miles for their emergency care!
双胞胎的歌
一年前
有耶阿特人在这里体验!我有非常不好的经历与兽医在过去试图让我尽可能多的东西,做不必要的考试给我。卖是如此不同,他们让我在和我的狗(他吃了老鼠药),在更昂贵的考试直到中毒控制在电话里说,这是必要的,因为他们知道钱对我来说是紧张的。当它不是,他们不收取我任何东西!乳清也非常好,我的狗不需要患者的陌生人。的好地方,absolutley回来如果我有另一个紧急情况
M S
一年前
可怕的客户服务或缺乏。医生是伟大的....没有抱怨。前台、技术和主管是不称职的。支付1 k美元被告知他们没有记下的图表上我们来的原因。他们希望我们再次回来,另一个访问,这样他们就可以记下这个问题。找不到像样的,诚实的,值得信赖的,能干的人了。真遗憾。
姜Rayhock
一年前
可怕的。在12/30我们5点钟醒来法国斗牛犬幼犬(提前一天)。我开始调用多个紧急兽医在我们的区域。当我打电话取回,我得到一个粗略的成本范围。我叫几个老兵在该地区与获取然后检查我上次电话。我立刻问多少钱紧急调用c部分的法国斗牛犬。我们决定去那里,因为它可能是离我们最近的兽医是开着的。一旦我们到达我打电话,让他们知道我们是在停车场。他们开了门,把我们的女孩回来检查。5(可能有点长)分钟后他们出来说他们没有手术人员(没有提到在我的电话),不能做c部分。当我问他们为什么不告诉我说他们竟没有手术人员的回答是“你没有问。” They then proceeded to tell us that they listened and found no heartbeats. At this point they are taking their time bringing her back to us and giving us the information for Blue Pearl. We are devastated at this point and now our only focus is making sure our girl is okay. We got to Blue Pearl and our girl is doing wonderful along with her 3 healthy pups. Fetch is an absolute joke and should not be used. We could have lost the pups due to their sheer incompetence. The staff was not at all friendly either. Blue Pearl in Tampa saved our sweet girl and her babies.
黛安·乔丹
一年前
我不能说足够好的东西取回布兰登和Dr.Jenny挖槽机。我的大白熊犬,莱娅,周三美国水蛇咬伤。他们做了一个可怕的工作医生治疗她,立即会议,我感到非常相信她会没事的。我觉得他们非常前期期望什么。我很高兴我选择了带她去取回
菲利普Razook
一年前
下周我将申请法院民事诉讼我终于活组织检查近12天的等待后,与喉癌的诊断。我承诺,活检手术后会在一个星期完成。我不得不改变兽医和另一个两个星期等待新的治疗。我起诉他们玩忽职守的2500美元的数量和价格欺诈指控我3 x比其他费用。买家要小心…他们撒谎,欺负我签署一个合同,告诉我我的狗是在极端的痛苦是完全不真实的。我不会这个兽医医院推荐给任何人。
sayliz罗德里格斯
一年前
我和我的狗当c seccion分娩,因为她有问题我在08:30am到达那里,他们c节下午12:30结果我松两个小狗我不推荐不身体通过(斯塔兹利平斯基博士)
琳赛克
一年前
哦所以我从来没有让一个动物但我有一个小乌龟,快死了,我叫每一个兽医在该地区,每个人都把我们赶走。这些可爱的人不幸的是最后一个人我打电话,他们说他们江南娱乐主页也没有看到乌龟(完全可以理解),被我一堆的地方已经拒绝了我。这使我疯掉。我是一个非常不合理的和粗鲁的客户和他们的接待员是如此甜美尽管我拿出她的愤怒和悲伤。所以10/10客户服务和我很抱歉我骂你们:(
K一
一年前
霍根博士是一个美妙的兽医。她是如此关注我的小狗和真正关心我的狗。思考之后,他有另一个她正确地诊断出他,现在他都是更好的。
多米尼加麦卡利斯特
一年前
我想谢谢Devlin博士和兽医科技杰西卡带这么好的照顾我们的狗托尔。他回到他的老自我和他们的关心和指导。我无法想象没有他们我们会做的。布兰登的位置很棒的时候问候Burnedtt博士的技术。再次感谢你。
底格里斯河Lampkin
一年前
感谢你考虑我们收到的卡片拿团队♥️我们正在做一些日子是很困难的,因为常规,我们得到她一个小墓碑和种花。我真的会想念古奇绽放她的哥哥宫城先生似乎处理好,我们正在寻找让他玩伴很快❤️谢谢你移情和尊严你给我们。❤️@leichaurellelux
塔米·埃里克森
一年前
我们带着11岁的巴塞特的化疗。员工已经在惊人的! !他们迎接她和其他宠物爱和欢乐。他们让我们知道在所有步骤的处理和显示他们关心。强烈推荐! !
布列塔尼贝克
一年前
这个地方,而我唯一的优点是处理我的小狗在那里工作是丽贝卡和米歇尔博士非常粗鲁的和我几乎退化的电话,因为我想让我的狗更接近一个兽医,不是一个小时半。我明白了我的狗需要帮助,但我得到她的帮助。这位医生真的需要想想她说的人是你和人打交道的动物,但这些都是我们的孩子。更尊重,也许更敏感对于我们中的一些人如果你参与这意味着这是一个艰难的时间,因为是受伤或生病的婴儿。谢谢米歇尔和丽贝卡是甜的和有用的通过这个很难。
安妮塔Varrati
一年前
它采取了一段时间来处理获取经验。我访问了网站评论我的狗之后,玛吉,几周前治疗设施。许多负面评论确定成本和缺乏沟通的问题与他们的服务。缺乏沟通颜色一切,包括客户感知成本因素对治疗的紧迫性。我带着玛吉获取7/15/21隔夜紧急治疗后在另一个设备。他们的测试结果显示需要一个诊断超声,最终进行获取。我直接沟通与紧急审查是唯一积极获取经验。一切,在我看来,对宠物和宠物主人。我理解的政策没有付款,没有服务。然而,要等到有我们的宠物进行治疗计划花了大部分的早晨,坐在我们的车。 It was especially difficult because I had IV medication provided by the overnight urgent clinic that was to be administered. All this time, Maggie went without this medication. And later that afternoon, when we picked her up, the medication was returned, never used. Waiting for the initial evaluation put everything on hold for some hours. It also seemed that the billing aspect further held things up. And as for the communication, it was confusing and frustrating. Throughout the day, several people called inquiring about my decision on the treatment plan after I had already signed and paid for a specific treatment to proceed. And more calls of the same were made after we spoke with the vet and made our final decision. I have had pets my whole life with a variety of health issues that come with pet ownership. And I have never had such a disappointing experience as I have had with this facility.
丹尼尔•霍尔
一年前
不来这里他们只想要你的钱,不要在意你的动物。我带我的狗在肿胀在了她的一边。他们为她检查她的血,说她有感染,但不知道为什么。他们给了抗生素和盐水皮肤下,告诉我给她苯海拉明。他们说这一定是脓肿即使没有x射线进行!他们不确定这是一个脓肿或得到她要的东西。所有的花了我500美元,我还带她去一个真正的兽医谁做了适当的测试,现在我们终于知道什么是错的,她做得更好。我支付了200美元,我正在寻找的结果。感谢上帝还有诚实的人世界上没有试图利用人们在他们的宠物需要的时候。抱歉我去这里!
悉尼玛丽
一年前
得到一只小狗一个非常糟糕的情况下,完成了她所有的药物甚至液体同一天低成本。员工都是不错的博士很博学。如果需要,我肯定会返回。
凯特林又是
一年前
警告!阅读所有! !我不建议这个地方最大的敌人! !获取一个过高的笑话!员工之间的误解。医生不是在相同的页面上。员工不知道医生工作在同一座楼他们!不专业的讨论机构金融情况! !他们把更多的精力投入到骚扰你对储蓄的钱比他们做你的宠物。我被告知我将得到的估计,他们想要下跌75%和结余是由于在放电。 I paid 75% of my first estimate like I was told. I even tried to pay the full estimate but they said no because they want to avoid giving any refunds. Then not even 24 hours later, after paying close to $4,000 I was told I needed to settle the balance of my first estimate or they would withhold necessary/life saving treatment from my dog. This stressful information was being relayed to me as I was crying over my dog who was clearly uncomfortable and fighting for his life on the table in front of me. I should NOT have had to put up with that! I should have focused all my energy and attention on my dog, because that was the last time I got to hold him while he was alive. I received a brief call hours later by a male doctor, telling me that my dogs heart stopped and they were doing CPR. To then be told by that doctor that CPR doesn’t work on dogs like it does on humans? We drove in, cried over our dogs lifeless body and said our final goodbyes. When I asked if he was ever given pain meds, a nurse confirmed that none were administered. So my dog was there for 30hrs in pain and then died without me… I will never get over that. We picked out an urn and we’re told we could settle the balance when we picked up his ashes in 5-10 business days. I received an email shortly after stating they are working with a new company and they would be MAILING our dogs ashes to us! 12 business days passed and we called Fetch asking for the cremation companies info so we could follow up, only to find out they NEVER RECEIVED our dog!!! We called back over to Fetch, someone looked into it and we were told “since your dog died at night he was put on a hold and someone FORGOT to take him off hold.” My dogs dead body laid there in Fetch for 18 days unnoticed!! But trust me, in those 18 days they noticed the balance and had no problem emailing me and calling me multiple times to collect the payment! I see the owner responds to some of these reviews, so please if you’re reading this I want to be contacted directly to discuss the absurd unprofessionalism happening in your business. I am beyond disappointed and will make sure to share my experience with anyone I know who thinks of taking their pets here and direct them elsewhere.
TheFire andEarth
一年前
他们救了我孩子的生活,对她有这么多的爱和关心。他们在那里日夜照顾她,她已经完全康复了。他们也对我同情和理解当我经历这一切。有一个生病的宠物可能是毁灭性的和超出压力但是这些家伙知道该做什么。
维维安霍华德
一年前
获取最近照顾我的小16岁的猫名叫琪琪,左边的狗。他是被一些东西,可能是鹰或猫头鹰和有严重的穿刺伤口。我把他其他地方,他们没有解决这个问题。获取了良好的照顾小琪琪,做任何事都应该做的。他现在是快乐和健康的。上周我们有一个严重的皮肤感染我们的德国牧羊犬,杰克。他是一个棕色的颜色。他在很多痛苦和不做得很好。我们一直在处理这个问题经常在很长一段时间。但这是我们所见过的最糟糕的。 No one seemed to be able to solve the problem. Dr. Brunson, Jesse(The sweetest vet tech in the world!) and also assisting was the very handsome and kind Stephen. They seemed to know exactly what to do and within 24 hours Jack was like a new dog!!! I would absolutely recommend anyone with any kind of an emergency with their pet to go to FETCH! From all of us here in the Howard house….We love you!???????????? I would like to also mention Dr. Kerrie Lewis who took care of Kiki when he was in there. She did me a couple of favors that I really appreciate, as well as taking excellent care of Kiki❣️
约书亚·安德森
2年前
昨天我们14岁的实验室没有做好这个诊所他们很粗鲁的从一开始,我应该离开他们,但我们允许带她进去,一旦我得到她在他们说的第一件事是哦我们需要让她一夜之间我们现在不能做测试,我告诉他这不是我们愿意做的事情然后他们打电话给我们,说它将是1200美元只是为了做x射线和验血有多年拥有动物1200美元这是可笑的价格过高,我告诉他们,没问题请给她我们的成本是235美元五分钟她在那里他们将迫使她走路时,她真的不能走,让我很生气我很无礼。所以我们带她去百汇兽医应急医院在佛罗里达州的莱克兰他们很好从我们到那里他们做的所有相同的测试不到500美元后不幸的是第一个x射线没有需要做其他测试她的肿瘤,她不会为了生存他们允许我们进来,说我们最后的道别,她睡着了在彩虹桥一切包括所有的医疗东西火葬和缸出来580美元,百汇兽医对我们非常好江南娱乐主页
圣黑
2年前
我讨厌写负面评论,9.9倍的我给别人是无辜的每当我可以。但是我讨厌别人对他撒谎,更谦逊,撕下。所以我们就在这儿了。我们来获取操作或使安乐死为超声波考试情况。我们收取135美元紧急考试;这应该是一个完整的鼻子到尾巴考试。435美元的腹部超声(内部);看着所有的腹部器官,这需要镇静和加做一小时的时间。自己这应该包括与业主协商。不仅是快速写发出提到医生。 This is the price of full service. We were also charged $55 for an Ultrasound Interpretation. Which one would think would involve the comprehensive interpretation and sharing of the findings. Our experience included none of this. After the procedure we were called by the intern Dr.Pfefferle who could not have been any more disinterested in being on the phone with us. His call started with "I just called your other line and no one answered" We tried to restart and apologized for not answering the other line. We were then told almost in passing: "Yeah there is a shadow near the duodenum you need to operate, Ill get you scheduled" Zero empathy, minimal information. He was talking over my partner, being dismissive and rude. My partner who has been in veterinary medicine longer than Dr. Phefferle has been a Doctor asked some reasonably specific follow up questions given the cost of the operation, and the alternative of euthanasia. We quickly learned even though we were paying for a full exam, they did not look at any other organs. It was very evident that Dr. Phefferle did not know any answers. Given the vague and dodging answers we actually wondered if Dr. Phefferle was the receptionist or something. And realized it was likely a full Abdominal Ultrasound was in fact not done. We asked to speak with the Doctor (and Owner) who performed the Ultrasound. Amazingly the situation did not improve when Dr. Ratterree got on the phone. I listened on speaker as he condescend to my partner, referred only to the Radiographs we provided and did not speak to ANY thing other than a shadow near the duodenum. Other than excuses that was all we were getting, he was completely not interested in speaking with us. We immediately decided to get our dog out of there. And said we will be there ASAP to do so. We were even called during our drive there and asked "Where are you? Pick up your dog." When we arrived I asked to speak with Dr. Ratterree who got on the phone and started with: "Myself and Dr.Pfefferle already spoke with your wife, what do you need?" I let him know that I was listening to the calls on speaker and was amazed at how unprofessional and condescending both he and Dr.Pfefferle were. And as I was the one paying the bill he was now speaking with me. I went further to let him know that we did not receive any consultation on the state of our dogs health beyond "Yeah there is a shadow near the duodenum you need to operate." And that the only medical references made were to the Radiographs WE provided. Dr. Ratterree then told me in no uncertain terms that he was: UNDER NO OBLIGATION OTHER THAN TO WRITE THE REPORT FOR THE SURGEON, AND THAT HE ACTUALLY DID NOT HAVE TO TALK TO US AT ALL. Ahhh Dr. Ratterree, know your audience Sir. You did in fact owe us a consultation because you took the time to charge us for it. You charged us $190 above the cost of the (In-House) Ultrasound, which... wait for it.... INCLUDES A CONSULTATION! I honestly don't believe you did anything other than look at our Radiographs and take quick scan ultrasound and then said: Yep, Operate. Thank you! Come Again! Funny how many of these reviews say you are rude, I wonder why? I also wonder how many other unknowing patients are being taken advantage of by you. Im sure the BBB would agree, $625 completely wasted.
塔莎Crabb
2年前
把我14岁混血吉娃娃由于癫痫发作他,为他不正常。我非常深刻的印象与护理他收到的更新我收到时监控过夜。我知道他是在伟大的手感到舒服。我知道这是一个周末可能有点昂贵但他我的孩子,我为他做任何事。和整体,不是太可怕了,他现在回家被监视。我不能感谢你们足够照顾我的摩托车。谢谢你这么多!
科林·K
2年前
我们应该把我们的伙伴在下周看到一个肿瘤学家在他被诊断出患有淋巴瘤。江南娱乐主页不幸的是,他是一个骨瘦如柴的家伙开始,他每天减少一磅。今天,很明显他可能不会整个周末。后给他他想要的所有的小鸡费尔掘金和让他告别他的五个兄弟,我们挤他,带他去拿结束他的痛苦。所有的员工都是非常甜蜜和适应,这个经验更可使。医生花了一些时间给他的生活质量检查,确保安乐死是正确的电话。他们让我们花尽可能多的时间我们希望与他之前和之后。我们从来没有觉得冲。我非常震惊,该法案是在200美元以下。经过几个小时的一个周六,我完全预计将斜穿过煤,但是价格似乎非常标准,尽管加班。 It seems that they truly care and don't want to burden families with a second gut punch in the form of an outrageous after hours upcharge. I'm sad Kenny never had the chance to receive care from their oncology team. If our experience tonight was any indication, I'm sure they're fantastic. This is officially the only emergency vet I will use in the future. Thank you for making today just a little bit easier for us.
米娜·克鲁兹
2年前
整个员工很友好,体贴和超级爱他们的病人。他们不仅救了我的手帕,但也让我在循环至少每12小时。他们似乎以同样的方式对待每一个人想要治疗,这是一个绝对的在这些天很多地方失去了概念。感谢每个人在世界上获取和没有足够的升值给你为你所做的,你如何照顾手帕。
Lizz Newsome
2年前
如果我可以给更多的星星……美国欺负我珍妮(6月)摔了一跤,腿摔断了,在一个星期五的晚上,我的兽医包裹寄给我在这里下一个约会。当我赶到时,他们来到了卡车和跟我并向我保证一切都会好起来的,他们会叫我在几分钟内....当他们叫我回来让我知道她需要一个手术,一个盘子,他们可以让她做早上的第一件事或在早上我可以带她回来。,认识我的人都知道我很保护我的孩子,但是因为这一点我觉得每一个人/博士在这个地方一样担心我和我的感情的幸福我们的皮毛的婴儿。见鬼之前在8周内后珍妮甚至说服了技术在兽医办公室,她不能走路但是她将确定把他们拉出来。我会想念我的每周,但是我将带她…
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