双峰兽医诊所 科罗拉多州拉夫兰

神奇的员工、优质的服务,和友好的兽医技术。我的狗喜欢它

知识渊博的,而不是试图出售不需要的服务。

的好地方。带着我的狗,接近关闭时间和他的体贴入微。

我认为这个团队的人是优秀的在照顾我的11周大,黛西!喜欢怀特博士!非常丰富,非常关心!

他们做了一件我的猫。我永远不会再回去

把你的宠物的好地方。非常负担得起的和他们有一个了不起的员工

本文之前,很多思想和一系列不好的经历。我们有一个新的小狗,被我们的保险代理人建议这个办公室。第一次开始可怕了门口…整个员工折扣计划一无所知他们似乎硬推。我们有几个问题不仅有一个新的小狗,但是大多数我们的谈话与科技是折扣项目因为我们正在考虑签约。科技成为明显的不舒服,但仍然试图回答所有的问题。另一个技术打开了门当我们讨论选项和他问道,“生活检查吗?”,女孩说:“是的…我们只是谈论一切。“当她走出我们无意中听到他们谈论更多关于我们多大的不便。尽管这糟糕的第一次访问,我们决定继续与小狗的照片。我还有另一个生病的小狗,这是第二糟糕的经历。任命前,科技与我的丈夫在电话里生病的小狗的症状,他解释说,她说,“这是比我需要知道更多的信息,但是我会通过。“当我去约会我决定通知兽医如何粗鲁的员工,因为这是第二次发生了。 I told her that she was great but I thought she should know. All she said was that she was sorry. No discount was offered. Nothing at all was offered to make things right. I was sent home with several meds, but they called my husband after I’d left and said they forgot to give me the deworming pill. You would think that they’d offer SOMETHING for our time and gas money having to drive back to the clinic, but instead, they said they didn’t charge me for the medicine since they forgot to give it to me, and that they needed to charge the card on file. The third visit went slightly better, but the tech told me I was being charged for two shots, but it was actually three. She also gave me the wrong info about prices, so I was irritated when I went to pay. I explained how the last time I was there that we had to drive back for meds because of their mistake, and I outright requested a discount because of the inconvenience and being told the wrong info about shots and prices. They said no because they had already applied a discount. I don’t believe that for a second. This clinic is after money and even after informing the vet about her rude staff, she didn’t seem to care too much. We have two new puppies and anticipate spending thousands over the course of their lives since they will have puppies of their own that will need care. Twin Peaks has lost our business and we will be sure to warn others to not waste their time there. The discount program is a joke, and they don’t even understand how it works. It had been modified when I was there last and I was asked again if I was interested in the new and improved perks of the year long program you’re locked into, even if your pet dies. That doesn’t sound right to me at all, and I’m sure I’m not the only one that sees how wrong that is.

伟大的人在那里工作,他们照顾好我们的动物!

我一直与双峰的几年中,我们添加了一个二狗给我们的家人和他们的90%的计划。我已经满意每一个兽医我们见过。狗会非常小心。20 +分钟开车肯定是值得的。我强烈推荐!

我们这里大约2年与我们的小家伙,它已经逐步恶化。在过去的4个月他们的客户服务、可用性、诚实、和护理水平显著下降。你不能得到约90%的时间如果是错误的,所以healthplans不好现在。兽医技术仍然是惊人的,但他们的前台员工unknowledgable对他们的计划,并将对待你像一个讨厌的如果你有任何问题,告诉你。拜伦有一些健康问题因为我们让他几乎一年前导致相当多的兽医。我们找到了一个专家,开始与他有了很大进步,同时继续使用医疗计划测试的双峰。他们一开始没有任何建议如何对待他除了抗生素。初始治疗后我们的专家说,这不是最好的课程,并建议我们避免他们在未来。我们的专家已经发送在他的医疗文件与这些更新没有抗生素的双峰。他最近开发出一种痛脚上规定他高剂量的抗生素。 I questioned it referring his specialist and the vet said she'd never heard of antibiotics causing long term gi issues and wrote several things into his chart that I never said in the appointment. Byron became extremely ill, could not hold down or digest his food after just 6 days of antibiotics. He still had 8 days in their prescribed dose. I called and explained the situation and they decided that he would be fine not taking anymore antibiotics but didn't have any ideas on what to do for him not holding down or digesting his food. We reached out to his specialist who questioned the dosages again of the antibiotics and after looking at sore (that was still there) said there were several other options they had other than what they did. We decided to move forward with more testing and paid 400 for an extensive allergen panel. We were told it would take 5 to 7 business days. I called the following Monday and was informed it would actually be 2 weeks. I asked for confirmation that it was sent on time as we were told by 6 different employees that it would be 5 to 7 business days for the results. They assured me it was sent "early that week" and that it was sent within the time frame to send it out. We called the following Tuesday and we were told that I was calling too early and it would be late in the week before we heard back. I reminded them that he is still extremely ill and not putting on weight. (He is eating 6000 calories a day between his normal 5 and snacks.) I was told they would call when the results were in. I called today (thursday) and was told the results came in early this morning but they wouldn't be sent over until 6pm. I would not receive a call, only an email from the practice manager. I called his specialist clinic and they called over for the results. They were told everything was included and forwarded them over to me. The results of his test were not included. I received the results with an email saying they would no longer care for our pets and the test results had come in Tues evening. Not Thursday morning and they did not need to be translated. I had to call the company to get any further info on them since they continuously hung up on my husband. Which they've done to me in the past when I've questioned what they've said. This is not the first issue we have had. We've had consistent issues with two of their receptionist saying they had no appointments for weeks only to find out from the techs or other receptionists that they were completely dead all week and had several openings. They have been super defensive when you reference the health plan covering something and they will say it's not covered and you have to pay. I got 3 different quotes for 1 appointment for my dogs depending on who I talked to the appointments were or were not covered. Imelda has been the only person who has been able to correctly run the quotes.

我刚回家从双峰贬低我的狗。你可以想象这是一个艰难的决定,但如果让我再做一次我就会回到双峰心跳。爱心医生显示通过我多年的课程和许多动物接受治疗是无可比拟的。我见过许多人类医生与床头庄园严重得多。每次访问已经不亚于异常,我推荐这个地方。我看到很多人在这里抱怨成本,但如果你不想把钱花在动物;没有他们。照顾动物要花钱和兽医(除了照顾你的动物)也有一个业务运行……除了兽医,每一个我所处理的技术已经有亲切,专业并富有同情心。如果我能我会给超过5星星。 This place is great.

我开车一个小时一个方法我可以看到动物的办公室。非常便宜!总是突出服务从前台到回来。信息和知识渊博的!手最好的地区之一!

好好照顾我们的狗

怀特博士是美妙的,我建议她赞赏的人一个伟大的医生对病人的态度和透明度。我中立实际诊所很类似于大多数其他兽医办公室我去过;怀特博士就是我为什么选择这种设施。

爱白博士和其他员工! ! !❤

这是一个很棒的兽医诊所! !

我们非常喜欢双峰兽医诊所。我们多年来一直与他们,他们总是表现出同情我们的狗。非常了解和友好的工作人员和医生总是花时间去解释一切。所以非常负担得起的和他们的计划也比其他地方我们已经尝试过。非常感谢你为我们和我们的小狗在那里!

最好的兽医l曾经带着我的狗太医生

我有一只狗与一个坏的咳嗽,发现评论这个地方与自己的宠物保险计划。皮蒂在和工作人员都很好,解释一切包括预先定价和我签署了小狗的健康计划。多个x射线、脚本详细的考试和与他们的计划在150美元以下。谢谢你！皮蒂现在好多了,我有一个新的审查! !♥️♥️

伟大的员工非常知识和信息

了不起的人! !非常照顾我的狗。知识渊博的,专用的和非常善良的。我建议150%

我已经把我的狗这个兽医了十多年。他们一直在双峰的护理计划,收到了良好的护理。兽医是富有同情心,关心和dedicared保持我们的狗健康和告知。所有的技术都是真正关心个人还致力于提供友好的服务和提供优质医疗服务。我没有任何保留意见建议双峰。

我打电话把我的狗在一个健康计划问他如何将成本做好准备。得到了他们想要的和双!前台是非常粗鲁的。我的狗几乎死了一个星期前,我有支付一大笔钱让她活着!这是第二次发生了。他们已经改变了他们的价格从他们第一次打开qhen窟更高。不可靠的财务

兽医、技术和其他员工很细心的,知识渊博的和有帮助的。我爱宠物护理的健康计划更容易管理。

Scammiest,我曾经有过最不专业人员工作的不满。他们吸引你的低成本健康储蓄计划,但发现阳光下一切错误的和你的动物,所以他们可以运行更多$ $更多的测试。他们引用了我250美元+基社盟活检,花了我65美元。我把我的动物不同的兽医来验证他们发现错了,一切的一切是未经证实的。一群骗子。跑了,不要走。健康计划不值得的。

我们一直在病人双峰10年了。护理方案使维持健康的宠物可负担得起的。

我一直使用双峰兽医大约10年伟大的人都有一个健康保险计划我的狗,他们甚至做事情你正常医生不做他们打电话检查你的猫或狗在看到他后我会把它推荐给任何人

棒的地方。他们都是很好的,知识渊博

我和我的小狗喜欢这个兽医诊所! !所有的技术都超级好。医生是如此善良和完全解释一切。这是第一个诊所去访问我的小狗快乐! !

很好的照顾我们的狗。医学上优秀的和大量的薄层色谱。