VCA动物医疗中心 加州位于美国

很干净。友好的员工。他们非常好。

虽然我认为那里更便宜,我也试着月亮博士,我喜欢这里的医生和我的狗狗一直是病人在过去7年。到目前为止,我们已经很幸运,除了预防保健和诊断食物和皮肤过敏,我们没有需要兽医,但有一次,最终处理法莫替定,虽然经过几个小时照顾(在不同的地方)成本700美元就去看医生。一个投诉可能是Apoquel是在我们没有听到Cytopoint规定。Apoquel有效但Cytopoint不是药物和工作,如果不是更好的话。

VCA动物医疗中心运载兽医和一个优秀的支持人员。新改制的内部是丰富多彩的。约会是必要的。宠物和主人仍以外的医院,直到接待员邀请他们。一个人可能会与他们的宠物医院。VCA动物医疗中心照顾我们的宠物了20多年。当你的宠物受伤或生病的兽医,没有助理,要求第二天学习你的宠物反应治疗。AMC还包括寄宿和梳理。他们照顾特别老的宠物。我们的狗坦纳,吹毛求疵者,从收容所收养。 She is nineteen, and has been fed vegetarian meals for eighteen years, after an allergy was discovered to animal protein. The Animal Medial Center maintains a pet pharmacy. Free parking. Wheelchair accessible including bathroom.

我来这里已经有40多年的历史。肯尼迪博士一直是我的兽医,他有很好的特殊习惯时猫。我在我现在的第六个和第七猫。他总是给我好的建议,非常善良,有同情心。我信任他,他的意见与我的猫高于其他人。整个员工很好和专业。唯一的其他兽医,我带我的猫是尿布垫博士和他一样善良和富有同情心。这里的人都是狂热的动物爱好者,他们总是在需要的时候超越了。这是唯一的动物医院,我将与我的猫的信任关心。我强烈推荐他们毫不犹豫。

停车场起初有点吓人,但这两次我来这里一个非常有用的员工帮助我在紧空间。我不能夸大他们是多么有用。我相信这家伙降落一架飞机如果飞行员了。

我一个客户的动物医疗中心近30年了。Drs肯尼迪和Piltch温暖,关怀兽医谁额外英里去确保我的宠物获得优秀护理唉,他们都退休了,当前的员工是冷的和无情的。我觉得没有或者很少有个人照顾动物orit的主人。另外我有一个新的审查

很有礼貌和友好和高效!

很好的系统公园他们在电话里你的宠物和你打电话。停车服务员做了伟大的工作。这里的医生是伟大的

岩石是治疗和一个成功的手术。他们太棒了!谢谢Viete博士! ! !

克钦独立军博士是惊人的和非常有用的。他很擅长解释我们的小狗的情况,给他建议我们外面的人,他没有考虑到COVID政策。他似乎是他真正关心动物对待,我真的很感激。

我们一直带着我们的狗这VCA多年,爱兽医,兽医技术,整个员工。特别感谢宋博士,他是我们最喜欢的兽医史上迄今为止!我们刚开始拿回我们以前的狗当肯尼迪博士还是工作。我们也看到了一些其他的兽医当我们主要不是可用的。从那时起我们最后的狗去世和肯尼迪博士退休了,所以我们现在两只狗宋博士和他真是令人惊叹!他很博学,诚实和准确的治疗建议和程序。Communication-wise,他总是在需要的时候打电话或是发邮件回来。其余的员工也是伟大的。兽医技术和接待员总是友好,乐于助人,和适应。我爱的事实,他们可以发送账单,通过电子邮件记录等,我们可以用文本。 So convenient during the pandemic. Highly recommend this vet to anyone who wants high quality service for their pet.

Viete博士,柳叶刀博士和员工秀可爱,彻底和❤关怀。我们18岁狗太脆弱的外科手术,他们想出了备份计划,减少她的痛苦和缩小肿瘤。高度推荐。

这些都是很棒的,我用它们多年来,并不是所有的医生都是神奇的,但我的医生真的是太棒了

好的员工,是快速回电话。他们真正关心动物。

有史以来最好的地方把你的家庭成员四个腿。我采取我所拥有的每一个宠物VCA,奥克斯纳德大街上甚至在VCA。员工都似乎是友好和富有同情心的特别是珍妮? ? ? ?。谢谢你这么有用的与我们的皮毛和甜宝贝! !他们可能更昂贵的比其他的动物医院但你得到你支付。

今天第一次来这里为我们新的紧急婴儿斗牛犬。有一个糟糕的经历为她的第一次检查其他地方。我将继续来这里!这个我理解的电话线路很忙但是他们捡起我们的第一次尝试。我们能够得到一天的约会。谢谢你照顾我们的新小狗。服务的价格是惊人的她收到了。真的很感激非常感谢VCA动物医疗中心的工作人员!

人爱你的毛茸茸的家庭

每个人都很友好。而且很有组织。

良好的服务。在这里把我的狗过去3年。

Viete博士是惊人的和彻底。她关心你的宠物的健康。

我爱Viete博士。她是我有过的最好的兽医和她不撞了比尔与额外的你不需要的东西。。这就是为什么我忍受所有的休息,我要谈谈。尽管我爱Viete博士的,行政的一部分,这种做法是非常可怕的。在办公室工作的人都是在办公室里没有错的问题。他们没有足够多的人,我很确定他们劳累,收入过低,在欣赏。看起来他们最好的,但是他们有太多的客户管理。他们也没有足够的管理病人的电话线路负载。即使他们有更多的人在那里工作,他们需要更多的人通过电话线路。我经常暂停超过五分钟,今天20岁。 The line is also often busy. Then there is the parking. Almost every time I go there, I see a parking fight. If you can’t park and need to go around the block, it can take up to 20 minutes to get around the block if traffic is bad. It’s a huge block. Then you get attitude for being late. I really wish their staff understood that people are often so late because of their parking. They have a valet guy that doesn’t do anything. He literally sits there and stares at you if you pull in and there are no spots left. I understand that he can’t get in your car right now with Covid, but this was a problem long before Covid. He’s not friendly and he’s not very helpful. I’d really love to know who actually owns this place and/or makes the administrative decisions because they need to know how upsetting visits can be. In summary, the vets are amazing but going to this place is so upsetting that I really question if it’s worth it every single time I go. Dr. Viete in particular is wonderful and today I’m hanging in just because of her.

我收到这个位置的服务是平均和停车服务员是不礼貌的。然而,美容师德洛丽丝是一只猫耳语……我的猫讨厌去看兽医,讨厌洗澡w /剪指甲,但出于某种原因,她喜欢当德洛丽丝培训她。我需要知道她的秘密!

最善良的员工,非常耐心的医生,只是在伟大的沟通者。我的家人总是带他们的狗来,似乎我与我的狗将继续这一传统。

伟大的工作!非常感谢你们的帮助,和VCA有着悠久的关系,希望仍在继续。

我采取我的猫这个办公室几次过去,和从未有任何问题。他们的服务非常满意。然而,一些最近的问题,相信我切换到另一个提供者:1。他们非常缓慢的授权为处方药续杯。我最后的补充,我不得不等上一个星期他们叫复合药房和授权补充,在这段时间里我的猫跑出她的药物治疗。(我打电话给前几天我知道我将会耗尽,因为我知道这不是可以当天发生的事情,甚至不是第二天。但我不认为他们需要一个星期打个电话)2。COVID19协议,严格地说,尴尬。你必须在你的车在外面等着,一个护士(最终)会让你的宠物。停车场很小,和人民争取空间。 Additionally, when I arrived and called to check in, the staff didn't even answer the phone. I had to wait and call back. Not a terribly big deal, but it would be more professional if the staff answered the phone and simply asked me to hold. It's the equivalent to a retail worker acknowledging a customer who has walked into a store, and simply saying "we'll be right with you," versus simply ignoring them. 3. After waiting for 30 minutes, I was told my cat was too aggressive and they couldn't give her an exam. This is fair - my cat is extremely uncooperative, and I'll be the first to admit that. However, I had taken her there simply so she could be weighed and given a prescription for a sedative for upcoming travel, i.e. a full exam wasn't necessary. While I understand that nobody wants to deal with a hissing and scratching cat, you would think that the staff is experienced enough in dealing with 'difficult' pets that they'd have some protocol in place to simply weigh her, write the script, and be done with it. All in all, I'm not saying there's anything terrible about this place. That would be an exaggeration and unfair to the staff. However, I will not be going back, and I would advise other people to consider the nearby competition. I don't say this out of frustration or pettiness, just pragmatism.

通常这个兽医好我在这里把我的小狗一段时间,今天我打电话告诉他们,他需要他的投篮,我一直都在这里等,不去任何地方在等待我的小狗,我是华特告诉他们给他w镜头,甚至没给我打电话问我或让我知道他们只是继续做了,所以他们不专业可以提前让我知道

首先,我想先说宋博士已经惊人的审查我们的两只猫。他帮助咨询电话,总是耐心的回答我们所有的问题。Thordarson博士(不是我们通常的兽医,但我们有一个紧急,他可用)非常好。总而言之,我觉得所有的医生有优秀的,让你和你的毛皮(或不毛皮)婴儿感觉很好的照顾。现在,我真的很想进入…我们已经多次VCA动物医疗中心现在在整个Covid情况。他们有什么听起来像一个伟大的设置保证每个人的安全:公园,叫来检查,让他们知道你在,然后等待在你的车里面有人出来,要么带着你的宠物或将文件/处方在你的车,你在电话里和你说去看兽医。我们已经遇到了一些问题,这里有几个:——如果你没有一辆车(带Lyft /超级/公共交通/等等),他们没有一个地方为你等待你的宠物的安全、舒服。我们不得不在夏季时炎热,看到别人与他们的宠物门外等候,直到有人可以带他们的宠物在融化。甚至现在很冷,没有选择。我个人不介意痛苦的冷或热我的猫(虽然我找到它,而恼人的),但我的问题是,我的猫会有我。 - Once you park and call, you can be placed on hold for an exorbitant amount of time – even if you arrive at your appointment time or even earlier. One time we didn’t even get checked in till more than half an hour after our appointment time (we were early). - We had one instance where we called and checked in and I’m pretty sure they forgot about us. We took our kitty to get a vaccine and waited in the car 100+ degree weather for more than an hour and a half for someone to bring our kitty inside. We called again and they never checked us in, even though earlier we spoke to someone on the phone and they asked for our parking spot number and said someone would be out to get our kitty soon. I must add that we were parked right in front of the door, so staff were going in and out, constantly passing us and didn’t say a thing. - Most recently, we had to take our kitty to the vet again to get something checked out and we had called to see if we could get an earlier appointment since the earliest appoint we could book online was more than a week away. They basically said they could take us if we could be there in 15 minutes. Given how rushed it was, we had to take a Lyft to get there. Once we did, we waited 20 min outside to get checked in. Had to go home while our kitty was getting checked out and came back in a Lyft to pick him up. The doctor had prescribed medication, but when we came to pick up our kitty, they did not give us the prescription. So, because of their limited hours (closing at 2pm), had to take another Lyft to get the medicine, waited some time for them to bring the prescription and finally the whole ordeal was over. My main issue with this incident is the customer service. Obviously, it would’ve been ideal if they hadn’t forgotten the prescription in the first place, but what made it worse was the back and forth on the phone and being placed on long holds with people contradicting one another. It was truly just a frustrating and upsetting experience. I guess what I’m trying to say is that the doctors here are great, but the system and staff really make going there a hard pill to swallow and to change your expectation, you will spend twice as much time there than you originally planned.

不开在周末中午过去

优秀的员工和宠物护理服务。我一定会再次访问,你得到免费的东西!

很好你的宠物和他们尊敬你任命。