五爪狗美容沙龙 加州圣马力诺

所以对我的狗!我觉得完全离开他。

他们做伟大的工作的好地方。

这是一个良好的形象。他们忍受我的狗并不是简单的培训。

全面优质的服务。我们已经把我们的骑士查理王多年

最好的美容师。狗不离开犬舍。他们被允许玩并给予大量的水。Navida,你是最棒的!

非常善良和友好的工作人员,我喜欢他们不锁定狗在笼子里,而它们有待培养,就像狗夏令营和梳理。他们做得很好给我的小狗她第一次真正的打扮,我肯定会回到他们所有的美容需求。

强烈推荐。友好,知道如何照顾你的小一个! ! ! !伟大的设计师。

他们是美妙的。他们让狗玩和轮胎(如免费日托),和他们做了很棒的工作与我们的骑士查理王猎犬。强烈推荐它。

我偶然发现了这个地方。我是指一个地方在圣马力诺和亨廷顿开车去这一个在事实上有两个美容师亨廷顿开车。因为我在那里我决定离开1狗(他们叫我的兽医和证据后她的照片,等传真)。有工作的人很好。他们告诉我,她会在下午1点他们会打电话。他们从不叫,直到一天结束的时候,突然我收到Navida连续3消息。基本上都是简略的,说我们在30分钟内结束,你需要让你的狗。喜欢这是我的错,他们说他们会打电话,下午1点,从不叫。当我到那里去接我的狗他们不错,我刚写了奇怪的电话留言压力和/或某人忘记电话。我的狗看起来不错,我很满意这份工作。 About 6 weeks later I made another appointment to bring back 2 of my dogs this time. I asked them to do the same cut they had done before on the one dog except to make it a little shorter. The other dog only needed a bath and nails cut. When I picked them up the dog who had been groomed looked like she had not been cut. It looked more like a wash and a blow dry. It was raining and the place was very busy and it was hectic as several other people were picking up pets. I asked them if they could cut a little more in the rear area which they did (it took all of 2 minutes). I was trying to look at the rest of her but I couldn't because they had 4-5 dogs (one of which was theirs) jumping all over my dog. I decided to just take her home as I am not a very picky person and it just wasn't that big a deal to me. When I got home my girlfriend immediately said that our little girl had not been cut enough. She said the same thing I had thought that her legs looked like they had just been blow dried. They were super fluffy and while she looked "stylish" in about a week she would look like she needed another grooming. So the next morning I called Navida and explained the situation and asked if I could bring the one dog back and have her legs and ears (which had also not been touched) cut a little more. I was shocked when Navida replied "NO, you said she was fine when you picked her up". Given that I had left the premises with her I figured that technically/legally she was correct and I was prepared to just let it go then she had to add "and you said to cut her the same way we did the previous time". Since she decided to go there I pointed out to her that indeed I had said this and that I had also added to cut her even shorter yet she had come back being cut even LESS than the first time. She then gave me a bunch of mumbo jumbo about how the oils had set and she couldn't cut her again without washing her.....blah blah blah. I explained that I didn't expect her to redo everything....just trim her legs and ears a little. It would take 3-5 minutes at most. Finally she agreed that I could bring her back the next day but she was so difficult about it and at this point I knew I would never come back so I just did it myself. I have a dog clippers with all the attachments and I trimmed her legs and ears in about 8 minutes (since I am not a pro). Did it look as good as if Navida had done it? Maybe/maybe not. But it looked good enough. Navida seems to be one of those people who is nice as pie when everything is going exactly to HER plan but if you deviate from that then you see a not so nice side. There are plenty of other groomers in the immediate area which do very nice jobs, are less expensive, and don't have bad attitudes. It is funny because I have been going to a nice hair salon in San Marino to get my hair cut for about 20 years. I went in there the next day after I had been in Five Paws and when I left they told me the exact same thing they have been telling me for 20 years. "If there are any problems or its not short enough just come back". Navida and Five Paws could learn something about customer service from them.