VCA湾区兽医专家&紧急医院 加州圣莱安德罗

狗去了有4个stichhes修理她从腿,出来后兽医看到狗在条件比在兽医使用镇静剂hydromorphone导致极端发牢骚,不吃或喝。狗是被水通过注射器对过去8小时,抱怨没有停止了12小时,这一切修复缝4针了,我们现在必须去定期审查狗脱水,谢谢vca你们是可怕的

今天,我们不得不放下我们的猫。我们的兽医给了我们所有的成本和热我们的猫和最好的选择是把他所以他没遭受更多。他们很乐于助人并解释了一切。他们还让我们他的爪子印印台如此甜美。我们有一些胡须和一些皮毛

这不仅是最快最便宜的,但我一直在急诊室。技术都是超级attentitive和甜蜜的。600美元的费用我被告知我要收费街熊出来只有280后他们能够让她吐出来的东西她吞下。这是我新的官方兽医

我的猫在她的腹部破裂出血。VCA紧急审查是唯一接近我,把她带过去。他们对我和我的猫安吉丽娜,当他们来到让她从我的车。他们很忙,当我打电话再次检查他们非常善良。江南娱乐主页不幸的是我不得不做出决定让她跨越彩虹大桥。他们给她,只要我的家人能说再见,让我来陪她过去了。他们给了我足够的时间说我最后的告别。带她离开时,她裹在毛毯和对她的同情。很难说再见,但员工VCA一点更容易。感谢你的仁慈和怜悯!

他们标志着我们签出时仍有我们的猫- 2.5小时的等待后没有什么不能接受的

他们帮助我把我第一次出生飞越彩虹. .并发送一个同情牌! !? ? ? ? ? ? ? ?非常漂亮和富有同情心的地方. .非常非常感谢你们! !

西尔维娅•博士是一个奇迹创造者!后发现我们的7磅chi,路易,躺在他自己的尿液,无法站起来,我冲他BAVS,富内斯博士照顾下,他提出了在氧气罩3天。肺动脉高压的诊断,是不能治愈的,进步的。我可以告诉,当他终于发布了,奈斯博士希望,但并非完全乐观,但她说:“谢谢你用盐水浸泡路易!我真的很喜欢他!”She put him on two medications "for life," and I think she felt like that would be only a few more weeks, maybe a couple of months. Well, that was about 5 months ago... and Louie not only has virtually all of his strength and stamina back (he still insists on walking on his own, but I keep an eye out and carry him when I know he needs a little break), but turned 15 today! Thank you, Dr. Funes, for your kindness, compassion, and competence! Because of you, we get to enjoy our Louie for a bit longer!

我发现了一个猫在我的后院。他看起来软弱,我不想邀请到我家,因为我害怕他会把我的宠物。于是我叫VCA,要求他们如果我能把它。他们说,是的,但是他们忘了提到一个8小时等待列表。抵达后他们马上把我的宠物之前任何文件。他们递给我一个让我说宠物不是我的,尽管他们在电话里安慰我不会放弃猫到城市,他们会把它当作我的。我说我愿意接受治疗,但我想把这只猫。他们说(我签署之前),这是所有手续,他们给了我一个表单你拥有的宠物。据说,这是所有转移过程的一部分。但在签署他们把猫从我第一个表单。 I said I wanted to take it with me and they said they could only transfer it to another clinic after speaking with a veterinarian. So I called another clinic. After that they changed their story and said they were not going to allow that either and that the cat now belonged to Oakland Animal Services. These people are very sketchy. Don't trust them, they can take your pets from you.

我12岁犬——米娅早在2019年就被诊断出患有心脏杂音。前面的心脏病她看到不再是约会我去谷歌,发现这个地方。从最初的电话进行预约,预约当天,优秀的客户服务。我约会的时候你还不得不等在我们的车,但一切都很精简。我的狗看到了伍德罗博士是绝对惊人!她检查了米娅后,她打电话给我,一步一步经历了她的发现。我不觉得匆忙或匆忙的,你可以告诉她真正关心她的病人和他们的家属。年底我的任命与超声心动图的图片,我收到一个文件夹和一个详细的总结一切伍德罗博士跟我走过去。如果我能我会给这个机构8星星。

我有这样一个伟大的经验VCA湾区兽医专家。在这里我把我的狗一个超声心动图心脏杂音的原因。他们非常有条理。他们仍然COVID-19协议后,每个车位编号和出来你的车来检索你的宠物。当他们这样做时,他们给了我一份打印出来的心,这样我就可以继续当医生给我回了个电话,讨论我的狗的病情。他们详细解释的事情,我离开有心脏病的一个很好的理解我的狗寻找和症状。谢谢你,VCA !

西尔维亚•救了我和我的狗的理智。我一年前收养了这只可爱的狗,因为我有她有常数,炸药,腹泻带血。我想带她去三个不同的兽医和她有一个约会一个月。没有人能找出与她错了。任命任命后,测试后测试,药物治疗后药物治疗。这是如此糟糕。她不能有一个毯子或床上睡觉,因为她会腹泻,会在她的…这是疯了。她的鼻子有干燥、开裂和她的皮毛都是干的,尸体从营养素的缺乏。我可怜的狗…最后一个兽医推荐我看到西尔维亚,她是一个救生圈。她完全理解我的感受,同情我,治好了我的狗! My dog ended up having some type of ulcer(s) and we got her on the right antibiotic and now I have a (semi) healthy dog! It’s still a work in progress because her system has been so damaged but it feels like a night and day difference to me. My little dog can even eat normal dog food now instead of the super expensive specialized food. It’s really amazing. Thank you so much Silvia. -Christina and Tikka

我只是想说谢谢你的医生和员工救了我甜蜜的小猫有头部外伤后的生活。李尔史蒂夫? ? ? ?是如此的珍贵,

我不得不等待超过4小时拿回我的狗,这样我就可以来第二天把他睡觉,天黑了,我没带他去他最喜欢的地方,因为他们让他在毫无理由。我希望这个地方获得更多的组织和真正关心这些宠物的意思是人!

我们不得不把一只猫火化和员工是富有同情心,温柔和专业,尽管这是在半夜。他们把最好的照顾我们和动物和我们不能足够感谢他们。

糟糕的管理。他们告诉我他们用于急诊等2 - 3小时。我去那里,告诉我其实4 - 6。等一个半小时之后他们告诉我他们不能把我的宠物。我有时不可预知但这只是糟糕的管理。他们似乎并不关心。

善良,有耐心,有同情心。他们前期长时间等待,诊断和选择,以及成本。

他们是昂贵的。支付110美元紧急办公室访问,等待一个多小时。为什么收取110美元紧急访问如果不是当作紧急吗?我应该去了伯克利的兽医。紧急动物医院紧急利率收费,但不能立即执行必要的治疗。我有一个考试之前两个小时等待进入房间。然后他们不能执行治疗我的狗直到也许4 - 5个小时后,因为他们也看到了其他病人。谢谢。因为我没有起床,准备工作景色的城市早上6点。

我没有抱怨服务质量但显然有一些价格差异因为我们在海湾地区。但是,我们知道我们正在进入我可以咬我的舌头在这个问题上,因为在一天结束的时候我的狗是越来越好,每一个服务在这个国家的一部分只是为了欺骗你。可悲的是成为不争的事实。我不能胃,我很快就厌倦了多少尊重他们似乎对你的时间。看,我选择了治疗和我知道它每一次访问太阳系需要时间但我每次不少于2小时。即使他们说appt将是“快速。“我每周工作40小时,虽然我可以花一个小时在这里或那里,今天我打电话给我的孩子离开学校在停车场坐2小时的appt应该花45分钟,我现在冒着失踪一个超级重要的会议,因为他们还没有和我的狗。它让我疯狂,我不知道我要如何平衡我的生活,继续治疗我的狗当每个任命榨干我的一整天。上次我忘了关掉我的车当我在等待,我的车就死了。就是没有什么我可以做,但把它。

菲利普在困难和令人心碎的时间是一个真正善良和富有同情心的灵魂❤他是一个宝石。谢谢你！

他们善良,健谈,主管,救了我的小狗的生命。五星级⭐️

几次我使用他们的服务为我们的猫。他们及时和专业的,前面的办公室和后台。兽医解释清楚一切,并讨论下一步和定价,并努力确保他们做什么他们可以与什么人都买得起。我的妹妹是一个很好的兽医,他们通常同意她当我比较,所以我有信心。他们不介意与她合作,这是一个专业的另一个标志。我非常满意他们的服务,强烈推荐。我尤其欣赏他们的礼貌和移情当我不得不把我的小伙伴在最后一次。罗德岛2003 - 2019 P李纳斯Fuzzybutt然后他可爱的妹妹,安息吧Gypsygirl Babycakes 2003 - 2020 ? ? ? ?

不要把你的宠物。他们人手不足,昂贵,非常混乱,不专业。我不江南娱乐主页幸的是带我的猫在一个星期五的晚上,当他无法小便/使用沙盒。否则,他是一个年轻,健康,充满活力。3创伤和令人困惑的日子后,我失去了我的宠物。在整个过程中没有透明度,过于昂贵,人手不足。这个结论是医院失去宠物的骨灰和爪子印(和给我从另一个爪子印宠物-狗而不是猫)。1。缺乏透明度。把他和接受检查后,我接到一个电话从兽医确认他确实有尿路阻塞。 They quickly created an invoice and I paid upfront upwards of $1,500. I EXPLICITLY told the front desk once I paid that I REQUESTED THE VET to CALL me immediately to go over exactly what they were planning to do to my cat before they did anything to him. She said "I will pass on the request". She NEVER called back. Two hours later they called me to indicate that my cat had gone into cardiac arrest. 2. UNDERSTAFFED. Over the following 36 hours, my cat was comatose. I received 2 calls/day from the attending vet, who after her rounds would give me a status of the cat. At every single touchpoint she indicated that there were over 12 other animals, that they were extremely understaffed, but she was trying her best to stay on top of it all. My sense is that she saw my cat only 2-3 times/day for a quick check. I was not able to see him at any point, due to covid. 3. DISORGANIZED. With every call, the prognostic would change, and so would the invoiced charges. I cannot stress enough how DISORGANIZED this hospital is. In the morning vet would provide one new invoice and recommended procedure, the other vet would update that. 4. DETACHED AND VERY COLD. After about 36 hours, my cat unfortunately stopped breathing on his own. They called me past midnight and indicated that he was about to pass away. I rushed to the hospital to say goodbye. As I stepped in, the vet repeatedly told me, in a very cold way, "he is comatose and suffered brain damage, he might not be able to hear you". Seriously, the lack of compassion from this particular vet was APPALLING. They gave me no more than 15 minutes to say goodbye to my pet. They didn't let my sister come in with me (due to the covid restrictions they only allow one pet owner only for euthanasia). 5. UNPROFESSIONAL and RUDE. I moved ahead with paying for the paw print and cremation services. After 3 weeks they called me to pick up his ashes. Turns out that the paw print I received WAS CLEARLY NOT MY PET. A woman named Alexa came out to apologize and explain next steps. She had no answers to my questions: Does this mean that my actual pet paw print was given to another customer? How can you guarantee that these are my pet ashes? how can you be sure my pet ashes were not already given away to another pet owner? She indicated she would put me directly in contact with the crematorium. I pushed back indicating that I did not do business with anyone but VCA, no other third party. And that this was THEIR responsibility. No more than 5 minutes later, her supervisor (Christine) came out to reiterate that they would put me in contact directly with the crematorium. She indicated that this was not their responsibility and that they could not help me as they did not work directly on the cremation process. She also indicated that her colleague "felt attacked by me and my questions" and that she was not able to support me unless "I stopped yelling". I want to emphasize I was neither yelling nor attacking anyone. I was asking direct and rational questions because THEY GAVE ME A DOG PAW PRINT WHEN I HAD A CAT and it was clear they were unsure of the location of my pet ashes. They had zero answers. She continued to interrupt me. The manager did not called the following day, we had to call and inquire at the end of the day. They apologized, and identified the "correct" ashes. At this point, who knows? The issued a refund for my ashes.

(Tl;底部——超越服务博士读的标本选项),我把我心爱的中远根本不希望面对的决定4预先k-6k救他与安乐死。我知道他很软弱,我知道他可能会死,但是我仍然不希望会见了这个决定…或者,我可以带他回家,但是我不忍心让我毛茸茸的孩子受这样的罪。数千美元仍有机会,他不会让我遗憾的是不能....上帝决定,这很伤我的心。所有的兽医技术/接待员非常安慰,温暖,和善解人意。我觉得他们真正关心我在经历什么,应该在这个实践的标准。现在,我要说,我觉得医生自己实际上并不关心。我不会说其他的医生,我不知道她的名字……她温和的同情,但它似乎是实践,而不是一个真正的反应。 Her approach was very cold and it would've angered me had I not been so overcome with grief. But to be a caring and empathetic vet that also has to be the one to put down pets takes an exceptionally strong person which I think is somewhat rare, which is why I won't ding any stars for that. Also, the crematory they worked with wanted to charge $45 for just a lock of hair when what I wanted was a full shave of his hair, which they did not offer. I called BAVS (my dog was still awaiting pick up) and they said they would try their best to get some hair between patients, but he was in the freezer and had to thaw so they couldn't make any promises. I got a call back not even 2 hours later and they said they managed to get some of his hair. Even if it was just a lock, it's still something and they didn't charge me for that. I am eternally grateful for them to extend that courtesy to me in such a painful time. Tl;dr- vet techs/receptionists were extremely caring, empathetic, and warm. Actual Dr. was somewhat cold, but that's to be expected. Vet techs went above and beyond to accommodate me in retrieving a lock of my beloved dog's fur. I feel the vet techs/receptionists here truly care about their patients. EDIT- I decided to get my dogs paws preserved. I goofed and didn't call BAVS to hold his body and the crematory picked him up... I am still getting the rest of his body cremated, so after the taxidermist cut his paws I needed to return the rest of his body to be cremated. The crematory would not allow me to return the body directly to them, I'd have to go through BAVS. Thankfully, BAVS is willing to accept his body back so it can be picked up by the crematory. These guys have went above and beyond to accommodate me in these troubling times and I am eternally grateful for their service ????

他们抢劫你的钱如果你不付老师谈谈你的宠物死亡

我的猫是有一些问题,他们可以马上见他。我们每个人都很和善和彻底处理整个时间我们甚至在适当的饮食对我的猫。他们的程序来处理他在COVID直截了当的和合理的。我们开车,叫他们来告诉他们哪些地方我们在停车场,,一切都是在主要做手机。

我感谢工作人员VCA圣莱安德罗能够治疗我的惊人生病16岁猫有重大肚子问题。他们关怀,礼貌,和响应,而我们有4个小时左右。我拒绝了提议的诊断测试但立即接受了治疗计划来缓解她的不适和蕾妮谁通知医生解释说,作为一个资深固定收益,一项法案以1600美元的价格是我。蕾妮同意我的猫的定期审查可以做测试以更低的成本。剩下保证我可以与进一步的问题或问题的电话。第二天,她的一些症状回来所以我叫但被告知每个人都很忙,所以我发了一封邮件。当晚,我打电话,被告知我有拒绝治疗计划但可以换取另一个4小时等待。今天,两天后,还没有听到。我预期的更好之后访问客户服务和感到非常失望。不是一个微不足道的金额327.00美元。

我们在今天,因为我们的小猫moka是奇怪的迟钝,以及发出嘶嘶声在她的胸部摸我,我们被告知马上带她。我向门口遇见了我们的人,让别人看看她即使多么困难Covid触及企业他们非常善良和perfesional以及理解moka最终好到他们能告诉,告诉我们监控,毫不犹豫地回来如果有的话是错误的。像一只疯狂的猫妈妈我欣赏善良和保证。谢谢你！

我过度治疗留下了深刻的印象,我的小狗和永远的朋友Xeena收到。Soohoo博士展示了如此多的爱和支持我和Xee直到她最后一口气。当我带着我的小狗在我正在寻找一个奇迹治愈,但对我的女孩是不可能的。通常你不要带你的小狗在皮肤科医生发现他们有淋巴瘤癌症,但这次的情况。她的伤口(MRSA)是一些我所见过的最糟糕的,她是这样的痛苦,我试过一切。我只想说我建议Soohoo博士完全有信心的她会照顾你的毛皮婴儿就像她自己的。感谢您使可怕的一天,情况好那么一点点。我每天Xee小姐,这是我唯一的选择,我们治疗的方式很特别。只是一个完整的谢谢,卡拉

除了少数例外,我们只有过把我们这里的猫当他们患有严重的疾病。然而,工作人员很友好,让没有失败,护理好,和我们的经验是积极的100%。他们良好处理紧张的动物,总是为我们担心。我只希望我能做多留下一个美好的审查;这里的医生和技术已经看到我们的动物(和我们)通过一些困难的情况下,尽管这些经常不愉快地结束,工作人员的大力支持。他们难以置信的患者我们当我们出现希望访问我们的宠物小时,住院。P:我们还没有在这里自去年12月以来,但期待已久的一个很好的复习。

尽管起初他们承诺4小时的等待,它实际上是大约2.5小时,当我们到达了10点。服务是如此的友好和保证。我的狗可以恐惧咄咄逼人和兽医科技卡尔是惊人的。我的狗和他可以放松——他们说没有发生侵略。同样,当医生,她花了大量的时间解释,听。她的语气是如此的友善和乐于助人。它使一个很大的不同,当你压力!他们做了多个跟踪调用检查我们在接下来的一周的小狗。我绝对推荐这个地方质量服务。谢谢你,SL VCA。