VCA顶峰动物医院 加州圣何塞

经过一年的访问与我有2只猫,我只能说我很失望。兽医对我们,我们觉得我们得到良好的卫生保健,但诊所测量也被它的可用性。当你需要一只提前一个月预约

一个伟大的动物医院为您的宠物

这么不满意我们之前的审查后,我们终于能够预约和胡德博士得到检查。不仅是接待友好和乐于助人,但胡德博士是耐心和信息回答任何问题我已经作为一个新的小狗的主人。有点难预约(因为他们如此受欢迎),但他们是专业的,我们有一个很好的经验我们每次去。

我非常不满意保健顶峰已经给我的狗。我的狗已经很长一段时间内病人和我们去的时间越长,越难甚至出现赴约。我的狗她6个月高级检查过去的这个周三和沙阿博士(每次我们去参观一个新的博士也令人沮丧)。沙阿博士建议粗鲁,我把她从她的过敏药物从2 X一天一天一次,她甚至不能下为什么我每天给她2 X。我解释说,她以前的博士(奥古斯汀,他不再是实践)告诉我给她,因为她有这么多突破发痒。我从来没有告诉过改变它。沙阿博士接着告诉我她会如何像我一样砸下来一天一次出于各种原因。我向她解释,我愿意做,但是每次我们乱用药物,她总是突破瘙痒和导致热点在她的身体已被感染。她告诉我如果发生这种情况马上叫顶峰,他们将获得她过敏。好吧听起来像一个计划。 Fast forward to Friday of the same week (barely 48hours after Dr Shahs suggestion) my dog is now itching herself raw. I call the Pinnacle only to be told they have no available appointments until the end of May for that shot! I said so what do you expect me to do in this instance? The receptionist told me I can be put on a waiting list, but it is long as there many other pet owners needing the same thing. I said, so you want me to wait 6 weeks from now for this shot that Dr. Shah specifically told me I would be able to receive if I called you guys with this issue. The receptionist told me, I don’t know why Dr. Shah told you that when she knows how booked out we are. I told her that’s a communication error between your staff and obviously to your patients, because had I known I would eventually have to wait over a month, the Dr and I would have had a very different conversation this past Wed, so once again what is your suggestion. The receptionist literally told me if my dog gets bad I should go to a Emergency Vet Clinic. I told her really? That’s your suggestion and ended with, sure if I have to go to an Emergency Vet Clinic I will, but you will be receiving the bill as it’s bad practice to treat patients like this after they’re following Drs new orders two days ago. Two minutes later I receive a call from Pinnacles Office Manager, explaining that the receptionist told her what was going on and she wanted to hear from me about my frustrations. I told her everything the receptionist has said to me and she explained that yes they are very backed up with patients needing allergy shots and appointments. I asked her, is Pinnacle now in the practice for profit instead patient care, because that is not the patients fault. If following new Drs orders meant having to go through this, I would have never changed what was already working. She explained that she doesn’t know why the receptionist told me to go to an Emergency Vet Clinic and she can understand my frustrations. That she also has a dog with similar allergies and she knows how quickly it can cause major problems if not treated. She was very nice, very polite and some how was able to get me an appointment today (same day I called and was told there wasn’t any available) later this afternoon. I thanked her for doing so. After I take my dog for this shot today I will be switching to another Vet. I have already called around the area to see if any are accepting new patients. Funny thing is when they asked me where my dog has been seen and I say, Pinnacle Animal Hospital, they’ve all said something to the tune of, “we get a lot of calls like this with the same complaint.” This isn’t the first time something like this has happened either. I tried giving them the benefit of doubt, but I am convinced this practice is now in it for money and not the well being of the patient. Sad, because I used to really like it here.

员工在VCA顶峰是难以置信的! ! !他们总是小心翼翼地对待我的宠物和仁慈。Praadnya Shah博士是神奇和我反应边境牧羊犬。她花时间与我们合作一对一,有了巨大的改变。他让她检查和宽容的过程在她的专业护理。

我们一直在寻找一个新的审查我们把13岁的边境牧羊犬在这里检查和过敏。我们有一个伟大的华生医生的经验。她是专业和博学。顶峰约30分钟的车程,但是这很值得伟大的照顾我们的高级的狗。

保健是特殊的水平。我和我的宠物当作家庭。爱德华兹博士和沙阿博士让我的狗的生活更好的100%。

最好的工作人员和健康照顾我们的狗!他们非常专业,细心,并提供高质量的服务,我们强烈建议为你的宠物需要顶峰!(加上额外的上我们的小狗是一个樱桃甜)

欣赏顶峰如何适应社会距离的必要性。我们等在车里,准备当医生打电话,简单的手。

Forgey博士是太棒了。她听父(宠物所有者),每个宠物她看到花时间了解。她需要相当大的努力,以确保他们安慰和照顾。

沃森博士和罩是例外。这儿的接待员,白兰地是非常粗鲁的,给了我个人的医疗建议,我不是动物,我没有要求。她对公司的不专业和总负债。

美妙的、友好的服务。他们回答我所有的问题。

很喜欢这个地方,他们爱我的宠物

所以失望这个医院,不会推荐给任何宠物的父母。我的宠物妈妈3(2只狗和1只猫),与这个地方总是最糟糕的体验。他们从来都没有时间去看你,总是要等这么长时间甚至让你的宠物的日常照片。不友好的工作人员和医生。我的狗走下牙齿清洁和他们去年更不用说我们不得不等待约会好几个月,因为他们总是太忙了,一天的过程称为几次推迟我们的开始时间后他们忙于另一个病人,他们准备好了要我在30分钟!我告诉他们我要花一个小时到达,然后医生forgy说我们需要重新安排,因为随着时间的推移,她不能让她的员工去为这个! !如此这是为他们好背后运行几个小时但他们期望人们整天呆站在像别人没有的生活但等待他们!过程就可怕!她说她做不到好的x射线和清洁我的狗嘴小! ! !我们去很多术前约会的过程以及他们从未提到这样一个问题,为什么把一个可怜的小狗睡觉如果你没有正确的设备或准确的术前访问看看? ! and also charge people for your wrong doing? the doctor was so rushed not to pay her staff over time that god knows what they did to my dog that poor thing had bloody diarrhea for days due to stress which never happened to him before and even after. so cleaning was a failure and I had to take him to dentist for his procedure and put him under AGAIN and pay couple of more hundreds of dollar AGAIN to fix their mess and irresponsibilities!!! when I adopted my second dog and they said they won't have time to see her for another month or two I knew I'm done with these people forever! really? I have two other pet being your patients and there is a new pet with who knows what issues and you can't get this new puppy vaccinated any sooner for the sake of your other patients health??? what kind of patient care is that? these are only couple of issues that I had with them, but won't recommend these people to any pet parents for sure!

很棒的区域指定为猫。我的两个处理外汇储备确实非常的轻,以最小的压力。谢谢肖博士和他的团队。

我不江南娱乐主页幸的是买不起电话所以我去他们的办公室预约我的狗,员工拒绝打开这扇门!什么一个笑话,哦,是的,是一个关怀实践!这是一个笑话的关怀的地方!

而我感谢顶峰照顾我定为女性小狗小狗在大流行期间,当许多其他地方都没有这样做,我不是这诊所,这是印象深刻原因:1。很难得到一个约会在方便的(宠物主人)的时间,即使是日常照片和检查;2。我的小狗呕吐剧烈和昏睡的时候,我打电话给他们,他们不会看到我们(我们5分钟远离他们,但最终开车去急诊,花了相当一段时间,我们到那里的时候我可怜的小狗几乎是毫无生气的);3所示。当我的小狗有胃部问题,爱德华兹博士对她对贾第虫属,而不是关注我说要改变她的饮食(我们过渡的狗小狗成人食物和食物我们不同意她,这是问题,我不知怎么地,最终找出自己);4所示。当我打电话取消约会,被分配到我们(在一个很不方便的时间,和一个随机的医生),接待员索菲娅甚至不提供预订它在另一个时间和没有问为什么我们取消,所以我得到的氛围是他们根本不关心…对不起,顶峰,我知道一些人去那里是快乐的,我真的想喜欢这个地方,但是我希望我的狗是最好的,我们的经验并不是最好的,所以我们会去其它地方…

照顾我的摩卡是优秀的!我建议这个设施为您的宠物。

我真的不能说足够好的东西关于这个兽医办公室。员工总是超出安排预约时,回答问题,帮助提交宠物保险索赔等。我看见几个兽医,兽医技术,他们都是很棒的,专业,善解人意;你可以告诉他们关心你的宠物的健康和幸福。他们叫清楚一些护理时可选的或有替代品,理解当成本可能是一个因素。我走出湾区,这个兽医诊所是一个我最想念的东西。

神奇的客户服务!谢谢! ! !

尝试不同的兽医在萨拉托加后,坎贝尔,柳树格伦,我们终于找到了一个审查我们的信任!隐藏在小购物中心,我很高兴我的妻子发现了这个宝石!顶峰的工作人员非常有帮助,关心每一个客户。我们有一些理由来访问这个兽医包括获取标准为我们的小狗照片,挠角膜,文件和特殊镜头转移到另一个状态,等。它们非常博学,小心翼翼地做彻底的检查。他们甚至有一个侧门/特殊房间的动物可能有传染性疾病或疾病,这样别人不会暴露。我们暂时搬到外省,想念我们的兽医!

我赞赏爱德华兹博士和她的知识帮助我的狗在他的健康问题!

非常满意的人员和医生在顶峰。友好,善良,体贴,特别是我的皮毛的男孩。

最好的兽医我们每去过一个宠物。我的狗变得更好和更快的检查然后做在我的初级保健

最专业最干净的一个兽医诊所我去过。江南娱乐网页版

他们高兴我的小猫!

他们对待我的宠物平静和仁慈。我的小猫在兽医以前从来没有平静。他们提供非常全面的体检,甚至有一个小猫入口不允许狗的地方:)

顶部的动物保健的游戏。我觉得和我的宠物在这里完全安全。他们练习恐惧自由技巧宠物是舒适。

我们已经将过去几年的顶峰。医生和工作人员太棒了!我有两个害怕狗和医生很耐心。他们也担心免费注册。

Dr.Edwards很和蔼,很容易交谈。她听你和理解你宠物的妈妈/爸爸。