VCA开花希尔动物医院 加州圣何塞

我带我的狗宙斯的常规检查和技术人员完全是不礼貌的我要求别人来帮助我,她一言不发地离开了房间。医生进来了,几乎没有听我解释,然后窃笑我建议技术人员应指导客户处理。我非常生气,然后离开。多年来我一直在这里把我的狗但由于他们重新开放似乎已经忘记如何对待客户。医生甚至没有道歉不好的经验。我非常失望,并由业务。

我们已经将VCA开花山十多年来即使搬离该地区兔博士已经照顾好我们的狗在总(4)。然而,大流行期间及之后,有很多员工变化或其他因素可能造成的大流行。与员工的沟通一直是斗争。女孩接电话听不懂的情况,不断把我搁置了。例如,我只是寻求一剂Nexguard呼吁我的狗之一,本周五将它捡起来当我把其他的狗技术员任命。她问我什么宠物的重量。当我告诉她你应该在你的系统中,她说:“哦,是的!”。然后她问她是否仍然是同样的重量。我带我的狗在4月或特别重。,体重通常将用于明年?我不会冒险让他们的药物不是体重范围。 I had to repeat about 5 times to make sure she is getting the right pill and for the right pet. With all the clarification, she still said she was confused. It took me a good 10min. to ask for one pill. I brought this up with Wendy last time when we had the communication issue. I'm hoping some more training can be done and improve the overall experience for the clients. The clinic was so good before with McKayla, Dustin, Jennifer... back in the day. You barely needed to explain any more details, they knew what you needed. It's sad to see the service level going downhill. Please do something Wendy. Thank you!

我联系了他们为我的狗国际健康证书。他们是如此快乐。非常细心和专业人员!

优质的服务。Covid protocalls efficeint。

史黛西兔博士是太棒了!

礼貌、友好、高效的员工,非常博学的医生。

员工在VCA这样&知识渊博的人。我收养的小猫亲爱的去年8月;我的家庭有宠物一辈子但亲爱的是我第一次养宠物完全我自己。我已经带她去VCA自从我第一次得到她,与我100%推荐小猫保健俱乐部包如果你可以负担得起。能够随时消息兽医&也知道她切除卵巢和其他重要里程碑将在计划第一年是这样的大救星。最近,亲爱的就在她切除卵巢&设法摆动的不仅仅是一个锥形还手术恢复套装我得到她,并咀嚼通过她的针的第一个晚上。带她在第二天早上是伤脑筋,但伊娃博士,她的兽医,完全理解和快乐去以上的选项确保她不会重启一次。我担心她以来第二次访问的费用待一天中大部分之外,这绝对是她的护理方案,但诊所折扣她留了下来,今天她休息和恢复完美!我唯一的抱怨是,尤其是现在由于COVID,员工可以有点劳累,位置很忙;但即使这样,他们总是非常歉意的等待,我从来没有觉得自己不受欢迎。 Aside from her in person visits, the 24/7 messaging service offered by the Care Club plan has also been quick, professional, and so helpful for any questions I had about how much to feed her, what product to best use to keep her from eating our plants, and anything else that I was fretting about and sought advice on. Thank you again to Dr. Eva & everyone else at the Blossom Hill clinic for being rad. ????

最好的宠物,非常友好的服务。史黛西博士最好的。

糟糕的服务和超级高的价格

我一直带着我的宠物这个位置我大部分的生活,他们总是太棒了!兔子博士是超级耐心,善待动物和它们的人类伙伴。这个特殊的访问让我5岁混血吉娃娃天狼星被接种疫苗。说他是焦虑的轻描淡写!兔子博士时听他的肺和心脏在听诊器他吓坏了,开始吠叫。真的他没有停止吠叫,因为我们走进诊所除了几分钟他停下来喘口气,这样他就能以全新的活力重新开始吠叫。等他叫我不停地向她道歉,但她说这不是一个问题。他叫穿过3次给他。当兽医科技带他到前面,我等待兽医说怀疑我们会感兴趣的东西使他平静下来,因为我们必须在3周回去再加强一针。哦我的天哪我很感动,她问,因为我害怕我的狗和我必须处理所有的压力和焦虑在3周。

非常友好和关怀的人。2他们照顾好我的猫和我儿子的家庭犬。

他们能够得到我的狗,工作人员是友好的地方是干净的。肯定会回去。

网站是奇妙的,但当我打电话,试图让我的狗预约检查和过敏测试手机上的女人有坏的态度。我们不得不把我们的业务。

我不会带我的狗去这个地方了。只需要你的钱。我带我的狗去一个私人兽医和我的狗照顾与问题解决。

我不会把我的猫任何别的地方。

将一个新的审查,通常是很紧张的!以前我从来没有去这个兽医。但是一旦我遇到了工作人员和兽医,我开始觉得很有信心!兽医开始解释小的情况,我能理解!一次。谈话结束后,我感到更放心了,和我觉得相信小的复苏会更好我预期!这个员工是如此之大与小的手术和护理。我大多数Definantly推荐这个兽医我最亲密的朋友,其他独立的救援人员和那些与他们的宠物需要帮助!

伟大的兽医covid协议

我有一个伟大的经验!在早上九点半我打电话,因为我的狗一直在吐血。起初,他们说他们没有约会直到第二天。我问他们我应该做什么,如果我需要看到紧急审查。他们让我短暂持有然后回来,说我现在可以把我的狗。这是一个短(小于20分钟)等。我的狗看到兔子博士是谁,理解和回答了我所有的问题。我提供了不同的选项为我的狗做什么(与监控、x光、验血、住院静脉输液,止吐剂药物静脉注射和口服抗酸药和狗粮1200美元)我第一次去x光和他们没有发现障碍物(x光被放射科医生)所以他们监视他的天,subQ水化和止吐剂x光显示改进。总之我的狗有2很大,放射科医师解释,止吐剂药,考试费和乏味的食物总共580美元。我认为是负担得起的医疗保健质量。 This place is good quality, no hidden fees and I had the impression that they cared for my dog and wanted to help him. Thank you so much! I will be back next time one of my pets needs help!

他们的新位置很好!令人遗憾的是他们没有专家的爬行动物,但他们非常可爱和附加到你的动物。Covid-19更新:我们的约会的照片了~ 2小时预约时间。我们不得不坐在车里,我们不得不支付额外的,因为猫挠对方虽然我们不被允许在这里来减轻他们的压力。

坏的服务去别的地方

我从来没有建立之前留下一个评论,但是我觉得我需要。我最近收养的猫在硅谷的住所和奉命带旅行出去这对结扎兽医诊所。限制很顺利,没有问题。但是我已经通知兽医牙龈炎的小猫,和他是多么不舒服。收容所曾告诉我把这个兽医当我带他。他们说他们想看看它。这只猫他们告诉我返回时,引用“小猫有时只是有这个,它可能会消失,你只需要等待”没有待遇! ! !没有! ! ! !我问过治疗,我祈求抗生素!因为我知道这将变得更糟,我有猫在过去这种情况。 And in response they told me "i've seen kittens with gingivitis just heal later on, keep an eye on it and bring him back if needed." Which I cannot because it's a three hour trip and they're booked and currently not accepting new clients in other locations, and the shelter was paying for this specific visit but would no longer afterwards. And so this all wasn't taking into account that kittens can also easily develop periodontitis? Like, what? Are preventative measures for animals in discomfort really that hard to prescribe? Despite my reservations, I tried to assure myself I was ignorant and take the vets words to heart. I spent a good sixty maybe seventy bucks on over the counter preventative dental treatments like water additives, food additives, and toothpaste which I can't even use because my early attempts at brushing have been so uncomfortable for him that he won't even stomach eating any toothpaste plain as a treat, the pain was so bad it traumatized him. And I was instructed to stop brushing. I hoped this serious dental infection would "just go away." Now? Now it's gotten SO BAD in barely a month. The entirety of his gums are bright red, with black streaks in his teeth. He hates being touched even when he's trying to cuddle. He's in so much discomfort he yowls while eating. The flesh in his mouth smells of rot and decay. And now I have to find a vet that will take him and personally pay for treatment for such a now very serious issue myself, which was the shelter's responsibility to begin with, all because this vet said NO to treating my kitten. I am infuriated. I'd even be fine purchasing the 80$ antibiotics myself at the time but now he likely needs dental surgery which no pet insurance covers and I'm out thousands I don't have, and worst of all my cat is suffering. I don't know the merits of the other vets at this hospital. But whoever refused to treat my kitten should be ashamed of themselves, whoever told me that a dental infection would "probably just go away" in a five month old cat should not be practicing animal care. I mean, christ? Now he probably needs near unaffordable surgery and is in crazy wicked pain that leaves him yowling for something that could've easily been prevented with antibiotics. That's medical neglect. Will never ever recommend this hospital to anyone.

员工非常好,一直解释他们所做的一切我真的很喜欢。的好地方

真正了不起的人。专业、及时和良好的沟通是我的属性,突出对VCA希尔开花。

看过几个drs和每一个很聪明和很好的解释了事情和重复信息所以下沉。

坏的!不推荐

善良和关怀的诊所和兽医。

优秀的兽医护理多年来和不同的宠物。

避免这个地方,不是所有VCAs是相同的。带你的宠物去阿尔马登高速公路VCA。可怕的经历,这个地方,没有跟进我的宠物为她服务的关键测试和费用你不需要“健康计划”。

这个医院是惊人的,我把我的第一次和第二次的猫,我的父母带着他们的两个哈巴狗在这里很多年了,我们停止的唯一原因是因为我们搬走了。每个人的工作人员,包括兽医很热情友好。我见过的大多数兽医但斯蒂尔博士是我的最爱。技术人员真正喜欢我父母的哈巴狗,总是很兴奋地看到他们,我不能表达足够的整个团队的感激之情,当我不得不把我的18岁猫睡觉——从女孩同情地听着我伤心的电话,对我这样的技术同情和谨慎当我到达和斯蒂尔博士执行过程和哭了我当我说道别。我流泪了就写这个。感谢你们所有的人在VCA希尔开花。

这里的工作人员非常友好,爱动物。设施很好维护。