MedVet硅谷 加州圣何塞

我们有一个下降的健康和我们的狗史酷比2021年新年前夕。我们去了我们的主要审查他们说他需要CT扫描和Rhinoscopy尽快完成。没有人可以照顾他。即使是紧急审查。他们说,没有人能够直到2月!2月!我们继续叫,MedVet拯救!他们是伟大的,让我们及时了解自己的健康在漫漫长路的每一步,因为他住在他们一夜之间!他被推到列表的顶部的扫描和测试需要做!诊断不够好但是他们得到了史酷比健康回家和他的家人!

我很老猫MedVet硅谷当她几天昏睡的行为,并且停止了吃。服务,同情,和专业整个经历都很出色。我提前打电话确认他们仍然采取动物那天,因为有时紧急兽医会很忙。他们说我可以带我的宠物。我带着我的猫,因为你不能走内部由于covid协议,我跟着窗口上的指令,叫前台,所以有人会出来迎接我。有人过来询问的原因使我的宠物。他们快速的看她来衡量访问的紧迫性并同意她在马上需要采取。我告诉他们我无法等待我的猫,我会离开她,等待通过电话跟进。摄入通过表单完成访问二维码在门口。这是他们叫我前几个小时。 They called to inform me they had done an initial exam of my cat and went over what tests they recommended and roughly how much the tests would cost. My kitty was not doing very well, but they wanted to pinpoint exactly what was wrong before recommending treatment. They asked for my approval to run tests and bloodwork and told me they would be done in about an hour. I approved the tests. As promised, about an hour later, I got a call back from Dr. Malcom, who was so wonderful to talk to. She went through the findings of the bloodwork and outlined all the possible scenarios for me. We discussed treatment options as well as the option of putting my kitty to sleep. Dr. Malcom was very compassionate and non-judgemental as we talked through each scenario, and she was able to roughly ballpark the cost of the extensive treatments that would have been needed for my cat, as well as the cost of euthanasia. It was a tough conversation but she answered all of my questions as best she could. Ultimately, I had to make the very hard decision to put my cat to sleep. Dr. Malcom told me I could come back to the office at any time to do that, so I headed over right away. When I got there, I called the front desk and someone came out with the necessary paperwork and info to make the final choices for my cat, including disposition of the remains. When that was all selected, they then directed me to the other side of the building where they had a little area set up where I could visit with my cat one last time. I also had the option to come in for the final procedure of putting her to sleep. Every person I interacted with was helpful, kind, compassionate, and really cared about my pet. Dr. Malcom was awesome and made a very difficult day just a little bit easier because I felt like my cat was truly cared for until the very end.

每个人都知道如果有动物在可靠的人手中。他们都在这里。他们可以做一切想做的事。他们是一个紧急的地方为你的动物。最近,我们就失去了我们的甜蜜的男孩加菲尔德和他们的人建议他们,最好的选择是什么,我们能做的。我们的甜蜜的男孩是痛苦,他们做了他们能做的一切。他是你能做什么和不能摆脱,因为它会再生,我们作为宠物的父母不希望我们的动物遭受痛苦或不必要的手术。这个地方很好,工作人员和医生是惊人的。那一天我们失去了可爱的加菲猫但手中的好员工,一个伟大的医生。后通过他们让我们同情牌是手写的哀悼我们现在悲痛的损失。 They are great. You have to keep in mind they are an emergency place and going to suggest the best and fastest things to help your pet unlike a normal vet places. Your taking your pet here for a life or death situation realizes that before you criticize there criteria. This is a wonderful emergency place that they care for your pet like they would their own and care about there wellbeing. Me and my family are very grateful for this place and the extra length they took after we had to put down our sweet Garfield to know they care as a medical emergency animal place and they care.

在收到一些不规则的血液测试结果从我定期审查在2020年初,她建议我访问一个内科随访的兽医。我发现MedVet硅谷和摩尔博士约在1月底。后他最初推荐了一些血液测试,但科技指出我已经完成,他回顾了他们和推荐的营养补充剂来支持我的狗的肝脏功能。他建议我去换取一个月后复查。大流行的热门和兽医只是开放应急,加上我们不会除非绝对必要。我们的兽医10月最后打开定期服务;我带我的狗在后续血液和叫MedVet进度核查工作,解释说,我没有让月重新任命由于流感大流行,但现在想这么做;她安排我的核查。当我的狗在(路边),他们基本上告诉我他看起来好,他们不担心。他们建议在另一个30天复查。 My complaint is that they charged me for another full consultation for this appointment that was supposed to be a recheck. I emailed the company and he acknowledges that in the notes, it does talk about this being a recheck and that he will reach out to the hospital and double-check if the charges are correct or not. I receive a call from someone in the billing office who basically tells me he's not familiar with my case, and Dr. Moore said it's not a recheck because it's been 10 months since the first consultation. I will not be returning here for any future services.

支付了1200美元来找出是什么问题我的小狗,他们想要做的是保持我的狗,收取更多的钱之后,甚至还不知道错了和他这些人不关心宠物,只是为了钱

这个地方是一个笑话,,,,,850美元来检查,我将让你知道如何昂贵的是后,,我拒绝后,他们说好的我会打电话给动物控制服务来照顾你的狗,你猜怎么着,,,,,,没有动物控制服务,,,一名警察出现了,说,,,,,hooooo他们说你不想付费的服务,他们会把你的狗睡觉,你只需要把身体和埋葬它,,,,,我们告诉警察,他们希望我们签署合同之前我们有任何信息,我们当然拒绝签名,当他们生气,而不是调用动物控制服务,他们应该打电话叫警察,,,,,,什么jokeeee兽医地中海

我们带着8岁的凯蒂在紧急的基础,她无法小便。每个人都很善良,富有同情心和知识渊博的。

我们把我们的猫紧急appt今年5月。这个地方对他做了几个测试并指控美国超过1000美元。上周我们把他的定期检查和定期审查和我们得到坏消息,他有糖尿病,这显示在测试你的地方了。没有人叫我们当时至少让我们知道,我们应该让他的注册兽医治疗糖尿病尽快。已经过去了4个月,我们的猫应该治疗需要的但他没有因为你的过失。我们绝对不推荐这个地方!

我把我的猫MedVet硅谷已在15英尺的阁楼。他们很快就接受了她,但那是对他们所做的唯一一件好事。他们总共花了8个小时测试她的任何内部损伤。大约5个小时都是在等她看到的兽医。他们向我们大约1000美元来做一些测试和x射线。他们似乎不知道如何处理好猫,主要接受了狗。最糟糕的是他们缺乏沟通的经验。我不得不叫他们每次让一个更新我的猫。当她终于出院兽医花了大约一分钟对我谈论她的问题,然后就是这样。我们回家和她的论文和告诉我们会得到一个电话从他们对她的放射学报告第二天。 I had to of course call them and they said they were too busy to go over the report with me and that the vet would get to it later if they could. They then called me back and told me to contact the vet who saw my cat the day prior on her day off. Of course she didn’t respond because it was her day off. It feels so disorganized talking to them, they only seem to have on vet at a time and no medical staff available to talk to owners. I understand it’s an emergency vet, but I would hope that they would communicate with me about my pet considering how much I had to pay. They seem as though they have no designated staff and everyone is just scrambling around doing every job. If you can take you animal to another emergency vet I highly recommend it. They will charge you a bunch of money and barely communicate with you about the situation of your pet. I’m frustrated with how much I have to call them and ask for simple things like an itemized receipt over and over. They are friendly and fast at accepting pets, but overall, they are disorganized and lack the professional communication that one would hope to receive from a vet.

我把我的猫被安乐死。这个地方绝对是挤满了人但我们收到的服务。护士和兽医是仁慈和理解。我的妹妹是能够哈比比她平静地去世。这里的价格也是伟大的。我叫我决定medvet之前12个不同的地方。他们有更多的位置!这绝对是突发事件的地方。

我花4000美元为我的小狗parval和没有变得更好如果有任何坏的他们不给我们更新我不得不打电话不搁置不带你的狗来如果你关心他们那么生气和失望。

我不建议使用这个兽医医院!他们太不专业!被扔到不同的动物医院和支付相同的该死的东西!在电话里和他们都说他们是专家,可以做点什么来帮助我生病的狗!不仅如此,但我的朋友在和一只小狗,他病了,他们说没有帮他!非常沮丧,他们如何处理一切

我带着我的猫,因为他与一只流浪的伤口。他们和他那么好。他很好清洁。甚至给我最好的方法给他药。我一定会把我的宠物在这里,如果必要的。

我们使用这个医院两次在过去的一年半,医生护士就是天使。他们已经沟通并解释事情。最近我的狗被响尾蛇咬,并需要大量的后续护理和越来越积极的工作人员和他们对我们非常耐心和适应。我很高兴我住在这个位置附近,知道他们对我们有需要的时候。宠物是不可预知的和他们的伤害或问题很难确定更不用说昂贵。你把自己当你把宠物带回家。感激这些人来这里是为了帮助你所有小时的一天。

冲这紧急照顾我们亲爱的狗牙曾崩溃,没有呼吸。在这里我们再次让他的呼吸,他立即和他们带他。他们让我们非常定期更新,每15 - 20分钟。即使他们不希望他让它,他们继续保持他/我们的请求,直到最后大约一个半小时后,我们决定,根据他们的优秀的共享信息和预后,让我们的小家伙。这是昂贵的,但我觉得医疗服务的质量是优秀的,以及表达的移情和说再见的过程在私营领域背后的诊所。他们帮助我们度过这样一个痛苦的经历。

这个地方是非常可怕的。他们正在紧急宠物医院真的只能到这里如果你的宠物死亡,没有其他地方是敞开的。医生会收你,给最严重的保健需要你喜爱的宠物。相信我你不会想给他们你的业务。例证,我们的猫尿牵引,猫并不少见,但医生在叫MedVet (Strickland)“不小心”过量的猫镇静剂和猫进入心脏骤停,心脏病发作去世了。他们也造成很大的麻烦当我们问他们为什么收取1500美元为一个死去的宠物当他们回来,非常粗鲁的客户服务。我不能做这个,但是我唯一能做的就是小心我的宠物主人会发生什么如果这些人把压力……

24小时开放,胜利不便宜,但是值得的。

我将给这个地方零明星如果我能这里的员工是完全不专业我基本上是受到工作人员的威胁。他们威胁说要打电话给动物控制我和妈妈想要带我的狗回家。因为他们想让我们支付约8000美元的手术。这完全超出了我的预算。我最终在另一种动物医院只支付1500。更不用说我们有3种不同的工作人员试图吓唬我们,如果我们不做治疗我的狗会死。这是我第二次来到这个地方的绝望,因为没有很多的动物医院开放的24/7。因为它是在11点,当我带着我的狗。请在这里请不要浪费你的时间。这些人并不关心你的宠物只有你的钱! ! ! !

请跑! !此工具是危险的社会! !带我的宝贝小猫3周大有呼吸困难,首先是兽医很粗鲁,把我的宝贝小猫,质疑我为什么小猫呼吸有困难。她看起来像我们造成了小猫的痛苦。很不真诚的!照顾我们的小猫,它将花费一只手臂和一条腿,我一个大学生工作对接,显然expeensives买不起。所以我只好把我的小猫:(所以她告诉我它将花费500美元把小猫。然后我问她多少便宜,将把小猫带回家,把它的手,她说这不会有任何便宜。最后我们决定把小猫带回家,这是一个163美元的差异我知道这并不是别人,而是我这是一个很大的区别。无论如何不要去那里他们只想要钱!

我们最近要18岁的哈巴狗。团队在硅谷MedVet善良,有同情心,善解人意和快乐。萝拉。

1/29/2021丈夫冲我们11.5岁狗这个紧急兽医医院。我们的狗是腹胀(胃扭转),一个严重的威胁生命的紧急情况。下午两点半,当我医院检查从停车场,他告诉他们,我们的狗是腹胀。我的女人在电话里告诉他,他们在最大容量和t能看到他。我丈夫问她是否可以推荐另一个紧急兽医医院,她说不!我丈夫开车将我们的狗在Los Altos Adobe医院(我们的定期审查),我们的狗昨天以来一直在医院。什么样的紧急兽医医院能驱散一个危及生命的紧急甚至没有试图帮助吗?

从12点在这里。还在这里我的动物还没被发现,可怕的经历,我甚至还没有比尔。更多....

这是我第二次访问一个星期在这个位置,我很确定他们有工作的人有任何客户服务技巧。我被告知不要打电话核对我的宠物在停车场后6小时。我真的认为这是非常不礼貌的;这是在被指控在1000.00美元。有点沟通或反馈就足够了。我试图解释后刷兽医科技(Jen)甚至不听我的。在阅读的一些评论我以为这个位置只有年老的动物提供了过去的预期寿命,只是说我会回来两次如果第一诊断是正确的。我们特别要求安排一个整形兽医为这次访问,有一个预约在9点到三点半。来发现她是应急响应兽医,我们的宠物必须等到她完成做紧急治疗。我们很失望,并将与公司办公室提起正式申诉。

这个地方应该关闭!警告任何寻求专业的主管照顾他们的宠物。在这里我把我的狗狗咬我们已经停止流血和包扎到达之前我们的狗。技术员把他里面,我们在外面等了。35分钟后我们就接到一个电话从兽医说我们的狗需要一个完整的工作很大,血液工作和昏沉。我们问问题,并给出了模糊的答案。与其他家庭成员讨论后,我们决定只针就好。20分钟后等待估计这里就更加下坡。我们伸出通过调用和门每次我们考虑到东奔西跑,告诉医生会和我们讨论事情。大约一个小时后的马戏团到处跑,我们决定去别的地方。 At this point it seemed they we're only interested in us paying the most they could scam us for. We told them multiple times we were going else where and given the run around another 20 minutes. Almost seemed like they were holding our dog hostage at this point. Finally a tech comes out with our dog and i notice immediately that the bandage had been removed and our dog was bleeding. The tech told is that it would be 200 dollars. I asked for what and she said the exam. I told her no way my dog is bleeding look at what you have done. She demanded we give her a credit card refusing to give us our dog. I told her no if you want to charge us bill us. Finally after more back in forth with my dog bleeding she hands us the leash and says whatever storming off. Luckily we are able to rush our pet to a friend's house close by to stop the bleeding and bandage him as best we can. Fortunately we were able to get him to a clinic that was able to help us and he is doing okay now. This place should be shut down. I don't know how you could leave a patient worse off then when they arrived. Please read this review and stay far away from this place. I will add pictures later.

警告! ! ! !疏忽! ! ! !我们把我们的狗对急诊医疗兽医硅谷位于圣特蕾莎修女大街7160,圣何塞Ca 95139。我们的狗已经咬了另一只狗。离开我们的房子之前我们打扫了重伤积极出血,出血停止,妥善包扎他。我们到达地中海兽医硅谷大约在下午。我们被告知我们的电话和填写在线表格。技师走了出来,把我们的狗。我们的家是大约40分钟根据交通和我们的手机在低比例与我们的充电器在家里。大约30分钟后兽医的等待我们收到一个电话,她向我们解释说,她想做验血,做的很大,严重稳重我们的狗和清洁伤口。 We asked her why all this was necessary and she gave us a vague response lecturing us that is needed to be done and that they would call us for an estimate of cost. We asked more questions and how long it would take and her response was well into the evening and they would call for an estimate. We waited approximately 20 minutes with no chargers and phones starting to die we went to the door and a technician came out after another 5 minutes we told them our situation and that we only wanted our dog to be treated for the wound. He said he would need to talk to the doctor. After another 10 minutes I called and explained the situation. The technician said someone would call us. After another ten minutes I went to the door and talked to the technician again and told her the doctor will want to talk to you. We waited another ten minutes and at that point decided we needed to seek care elsewhere. We waived down another technician explained we would be seeking care elsewhere. She said that is fine I will be right back. Another 15 minutes passed and no one came out finally any Tech came to talk to someone else and we told them if we could have our dog. She went back inside. 10 minutes later a tech comes out with our dog and I notice immediately that his bandage has been removed and he is bleeding. The tech with bright pink hair and a major attitude said that will be 200 dollars. At that point I ask for what my dog is bleeding al ot and had no bandages on them. That is negligence!. She refuses to give us our dog and ask us for a card. I then told her I'm not paying that you didn't do anything my dog is bleeding. The girl with bright pink hair said "whatever" and hands us our dog. Thankfully we were able to rush our dog to a family friend that lives about ten minutes away and they gave us a first aid kit to stop the bleeding and bandage the wound. We went to another facility and were able to take our dog take care of. Med Vet 7160 Santa Teresa Blvd, San Jose Ca 95139 showed complete negligence with not bandaging our dog or taking care of them. The other place said there was absolutely no need for heavy sedation or x-rays, treated our dog and we have follow up in a few days. We didn't have time to read the reviews for Med Vet before we went, but now after reading it our experience seems in line with so many other people's experience of negligence and scamming at Med Vet. The pictures show how they let my dog leave and they would not bandage them or even give us back the bandages we had on him.

我有一个宠物紧急和被告知这是最接近的地方散步。我打电话找到价格最低是150,先到,所以没有任命。我理解这一点。我把我的猫,在电话里告诉他们思想和我需要做什么。(约一个小时等待。不坏。)他们说他们将开口服抗生素和止痛药带回家,持续2周所以我需要打电话给我的主要的兽医治疗/手术。我对口腔医学因为我的猫不吃,我已经说她不会让我看到她的嘴(问题是牙科,这样有意义)。他们说这是好喷在她嘴里的角落里,应该没事的。我坚持要求相反,被告知我他们会问。 I got off the phone expecting a call back about that. After hanging up with them, I called my vet to tell them what was going on and how they said I needed dental surgery. My vet was immediately disgusted that the medication was oral too! He said to call them and demand no treatment then bring the cat to him today (despite no appointment and he was close to closing). He said a cat not eating won't and shouldn't have oral medication and I was right to want a shot done. I called MedVet again and they said they had my bill ready and would give me my cat. I was confused since they never contacted me back on treatment so I figured it was just the visit fee.. It was over $240! I asked for a breakdown and they charged the basic 150 with antibiotics and pain medication. They didn't call me back to say what treatment they were doing or anything. They just did what they wanted... Apparently they just gave my cat a shot without talking to me. It was what I asked for but completely rude to not even call me back about it or tell me price too. Certain animals might be allergic to medications! Important to talk to the client... When they were checking me out, I mentioned wanting to know symptoms for the medications given to my cat (Without my actual consent considering they didn't tell me the medications or call me back after I said no to oral.) and was only told drowsiness or dizzy. I asked if I should look out for any bathroom issues like constipation or vomiting. They said no.... I know medications. They gave gabapentin which can do drowsiness and dizziness. However, they gave the antibiotic cefovecin which has side effects of vomiting, diarrhea, lethargy, and decreased appetite. I asked as a test and boy did they fail. Again! Throughout the entire thing, it was like staff didn't talk to each other because they asked the same questions and responded differently when I asked them questions. Me: I have my cats medical history papers with me in the car. I put them in the carrier case. Do you need them? I made copies for you to have. Staff 1: "No we won't need the medical history and bloodwork." Staff 2: "Oh you have that? Yeah. We need those." Me: I brought the tooth that I found so the doctor can see it too. Staff 1: Oh they won't need that. Staff 2: We won't need that. Thanks for bringing it. Staff 2 had to come back out to my car to get the tooth later..... Overall, I was upset and just wanted my cat back. I paid the money and got the hell out of there after checking to make sure I at least got the right pet. They didn't even return the tooth for me to show to my vet... Not going back for it. Tip: You can sort the Google reviews by "Newest" to see that there are a lot of bad reviews in the last year. Wish I had looked at these prior to coming here.

这是糟糕的兽医,我们也有过。我们把我们的小狗,因为他是黑客和呕吐。所以我们继续带他在这里,因为我们担心。当我们得到他们的8:30。我们终于我们的小狗是四点半!几乎5 ! !我们不停的打电话给医生,因为他们没有让我们更新与他错了。他们甚至没有告诉我们他们在做什么。我们告诉Dr.Hernandez一切注意到任何微小的事情,她上了我们如何我们都做错了。她上了我们,因为我们不能告诉她我们跳过小狗因为它的x射线为x射线是500美元,她告诉我们“没有它不能等待你的小狗可以死如果我们不做x射线”。 At this point I already had enough but we wanted to know what was wrong with him. By the time they did any test possible on him which they didn’t even ask us permission we finally got a call by the doctor they didn’t even fully explain what was wrong with him. They wanted to charge us more money to keep him over night so they can watch him. And to keep them over night it’s $800. Are you kidding me?!?! They wanted to run more test on my puppy but we told them no. We told them no more test on him. When we finally brought him home my puppy was still showing some of the same problems. He honestly is still the same. So we paid all of this money for our him not be better? They need to be shut down. I don’t understand why they are still open

什么一个骗局!他们会利用宠物主人购买服务和测试他们完全不需要。我妈妈的狗没尿了约32小时,所以她担心。我不认为这是一个大问题,但是我还是发现她这个诊所,这样她就可以感到安全。我以为他们会给她一些药物来帮助消化。他们把我们的狗,做了一些常规检查,建议妈妈做x射线在脊椎和一些额外的血液测试,成本约1800美元。你是认真的吗?狗不尿一天多一点,你想检查他的脊柱吗?他还跑和跳,你看不到吗?我认为医生是利用我妈妈的情绪和一些语言障碍。 I thought it was outrageous so I told my mom to not do it. The doctor then gave her some meds to help with upset stomach, which was what I sent my mom to get in the first place. Total cost was a little over $180, which included a visit fee of $150, which I think its also overpriced compared to a lot of the other clinics I visited. Oh btw, the dog did end up pee a lot while waiting for the diagnosis in the clinic, and the doctor still wanted to do an X-Ray. I think this place will try to scare pet owner to sell any service they can think of to rip you off and make profit. Please call ahead and ask for potential issue and cost before you visit.

我的猫有一个嵌入式钉和需要削减。员工很友好,能够治疗我的猫的指甲。他们甚至不收我!出色的服务,在未来我一定会回来。

伟大的体验!神奇的员工很好,让我们明白每一步我们的狗的诊断和治疗。