旧金山SPCA兽医院太平洋高地校园 旧金山,加利福尼亚

如果你有紧急“小时”后好运

不要去那里。员工很糟糕。尤其是前台。

真的无益的。把我的狗患了一个粉红色的眼睛,他们无法接受或安排一个约会。紧急护理是2的一天等着接待处甚至不知道怎么安排。

网站是有误导性的。24小时护理,但他们绝对不是说。

谢谢你在sfspca员工专业富有同情心的方式贬低我的猫的影子。还派了一个温馨的卡片,所有员工签署,这意味着很多。

我不能说足够的员工。我不是一个建立病人和其他应急中心太忙了。从开始我的电话出门处理后有效地得到好的待遇。谢谢你紧急压力较小。

2020年10月6日,从科幻SPCA里德博士建议我的狗Gotti牙科手术,因为牙周问题。我担心,担心把Gotti麻醉,因为他是13岁。他没有任何牙齿感染。我告诉里德博士的一些Gotti自己的牙齿掉了,剩下的坏牙齿也会脱落。里德博士还建议牙科手术。里德博士说验血将确认完成Gotti可以处理麻醉。2021年2月18日,我收到电子邮件,里德博士是生病。SPCA说另一个医生会监督他的牙齿在2月19日。我担心但他们向我保证,替换,维拉德博士是有经验的。2月19日,维拉德博士打电话说,血液测试很好,它是安全的对Gotti麻醉。 He said full mouth teeth extractions were needed. Later that day he said the procedure went well. A technician gave me 2 medications when I picked up Gotti (Metacam and Gabapentin). I followed the written discharge instructions from Dr. Villard, but I noticed Gotti had a loss of appetite and was lethargic. I called and email SPCA to let them know, and the client services told me this was normal for a few days after the dental and to just keep following the discharge instructions. I asked for a follow-up appointment immediately, but I was told I had to wait for a follow up appointment on March 6th. In the next week, Gotti was eating much less. On March 2 and 3, he didn't eat anything. I brought him to the ER at 1pm on March 3. Dr. Nario took his blood sugar and it was normal. She sent Gotti home and said to cook some tasty chicken and rice food. But he still didn't want to eat. At 8pm, I went to the ER for the second time the same day. Client Services made me wait 5 hours until 1am for Gotti to be seen by the ER. I told them that Gotti is very lethargic and didn't eat for 2 days. But they said I need to wait. They said I must pay in advance for his blood test and X-ray. This took an additional 15 min while I already waited 5 hours with Gotti. The ER doctor said that Gotti has an Immune Destruction of Blood Platelets (IMT). Dr. Buatois said Gotti has low blood sugar, low platelet count, high white blood cell counts. She said it was strange that Gotti's blood test earlier was normal with Dr. Nario. Dr. Buatois told me it could be a recent dental procedure as a reason for low platelets. She said to focus on treatment and sent Gotti home with medications and discharge instructions at 3am. She said the IMT is easily treatable. Dr. Buatois administered Gotti 3 medications (Prednisolone, Doxycycline, and Entyce) on an empty stomach at the ER and sent us home. Gotti and I came home after 3am and he didn't want to eat. Gotti died around 8am that morning on March 4, 2021. I arrived with Gotti at the ER within 15 minutes. They tried to resuscitate him but they said he already died. I'm in disbelief how Gotti was sent home from the ER at 3am and died at 8am, 5 hours later. This was a misdiagnosis or negligence. The ER doctor said it was easily treatable condition and never said he could die. I got a second opinion from another doctor about his blood test results from March 4, 2021 and the doctor said it was internal bleeding. Gotti had internal bleeding after his dental surgery on February 19, 2021. I don’t understand why the ER didn’t keep Gotti at least overnight and treat this as a medical emergency at SF SPCA hospital. Gotti could’ve been saved if it wasn’t for the ER doctor misdiagnosis. I submitted a complaint to the CA Veterinary Board and asked them to investigate everything that led up to his death. Prior to his dental procedure, Gotti was healthy, energetic and had a good appetite. I want to get justice for Gotti and myself. This was a medical malpractice. It's very wrong that he died. I paid money for his medical services, brought him to the ER twice in the same day, but the doctors and hospital did nothing to help Gotti. I want them to be held accountable because I don't want anyone else to have this terrible experience.

我非常感谢SPCA兽医团队。他们帮助我们关闭之前当我们的狗受到另一只狗,需要照顾。他们是有效的并且帮助我们。克劳德技术员/护士帮助解释药物,关心对我们的狗甚至是关心我们如何回家。咀嚼是兽医博士花了额外的时间来适应我们的宠物,是明确的和全面的解释了诊断和治疗。谢谢你的团队努力工作,周五晚些时候,当他们最需要照顾我们的宠物。我不能解释你的工作是多么重要的人担心他们的宠物!

这里的员工是惊人的! !研究应急位置后,我们的狗我看到许多关于服务的负面评论,在起诉。我说,不能再错了!我遇到的每个人都是非常好的和携带,特别是里德博士。他非常听我的担心和移情的情况与我们的狗。他花时间去选择,最好的选择是什么,什么是符合我们的最佳利益。他彻底解释的过程,给了我们一个完整的成本分解2报价。当天晚些时候他确定给我打电话给我和更新她的条件。在接带她出去我的技术员甚至带她去上厕所,在移交前,走过去该法案(低于估计),并确保她所有的药物。我强烈推荐你的宠物保健需求。

TLDR:友好的员工,公平的价格,高效的服务,非常小心!在星期五晚上我有一个令人难以置信的经历。我的可怜的狗被钉的眼睛和一个网球在玩有问题保持开放,所以我们匆忙去旧金山SPCA Pac高度紧急诊所做检查。接电话的女人是善良,开朗,有帮助的。我们到那里时,我们看到几乎立即由兽医科技也是友好和关怀,不久他们把我的小女孩。他们很忙,所以我很惊讶当我接到一个电话只有30分钟后医生自己给我一个完整的的结果和下一步要做什么。医生是深思熟虑的、全面的和愉快的说话。他甚至写详细说明我带回家,我需要做的一切,以及开了药回家了。最好的部分是价格非常实惠。我相信他们甚至为低收入宠物主人提供支付帮助。 We were in and out in an hour! I couldn’t have been more impressed and would recommend this location to anyone who needs emergency pet care.

糟糕的体验。不会拿回我们的狗。他们是昂贵的,诚实的响应是一个笑话。

我美丽的搜救犬,爱尔兰一直是科幻小说的一个病人SPCA太平洋高度自2019年我们救了她。他们对她非常好。爱尔兰喜欢去那里。虽然她摇屁股。我感谢所有辛勤工作兽医/兽医技术和员工做的事情。他们听了我的许多电话和担忧。

他们帮助我的猫保持健康。

大约2星期前因为我的狗是喘息,停止进食,昏昏欲睡。我的狗是只有14个月。博士的时间给她家里没有检查x射线,说她只是变老。天后不同博士实际上看着x射线,打电话给我让我知道我的雾确实是病了,肺炎或支气管炎。这个处方抗生素博士,他们已经猜到了可能让她更好的如果是支气管炎。没有外在的改善后,我打电话被要求回来。需要打电话他们说另一个x射线以来,否则她会出现正常。我带她回来,没有好或考试。博士羞辱我。她说我不知道你想让我做她看起来很好。 So, the dr refused to do the exam of her lungs and my dog was sent home without tx-ray or any of the actions recommended by the radiologist. So left with a big bill and absolutely no care.

我已经把我的两只猫在这里几年。大部分的时间与服务我很高兴,但是,我从未有过严重的突发事件。上周四,2021年4月1日,我把我的老猫为他的常规任命,显然一切都好和控制,他只是需要增加剂量的药物治疗甲状腺的问题。他很高兴,很好玩的。周日他醒来很迟钝和呼吸困难。我带他去旧金山SPCA菲尔莫尔街以来却支持医院兽医被关闭。那边他就哮喘药物,在考试和X射线。他们说他有哮喘发作,这之前我从不知道他有哮喘的问题。周日晚上他没睡觉,他不能吃太多。周一他仍然拥有相同的嘈杂的呼吸。 I called Arguello since I would like to bring him in and have a second and different option from a clinic that he was a patient for years. I was VERY CLEAR about the emergency situation, but instead of saying that I could bring him in , they said that I should contact the SPCA again. Once I took my cat again to the SF SPCA, they still not had received my cats blood test from the Arguello Pet Hospital and any information. In the end, I was told to put my cat to sleep saying that he was having an asthma crises and about to have heart failure, the best option would be to let him go. On Tuesday his veterinary from ARGUELLO called and said that she didn’t see anything about heart failure in the report from SPCA. I’m shocked with the treatment that my cat received between these two places. Until now, I’m not sure if putting him down was the only or at least the best option and the delay, lack of communication by Arguello and SPCA and mostly important, the fact that his primary clinic for years, refused to seem him and sending him in a life threatening condition to another hospital. I’m heart broken and terribly disappointed.

科幻SPCA救了我的狗! !她进来非常生病并继续下降,直到他们能够找到正确的治疗和组合扭转她的。我永远感激里德博士,维拉德博士,所有的兽医技术,和前台员工坦诚沟通,及时响应,照顾我的狗,和对她的健康尽管挑战和模糊诊断。我会带她回到了心跳,因为我知道他们真正关心她,决心帮助她恢复健康。他们也都是很透明的成本和预算记住每一步。我强烈推荐他们的皮毛的家庭!

去那里,如果你想让你的狗或猫仍然生病。可怕的经验与前台经理,使整个体验更加难以忍受。

后我们的小狗狗公园另一只狗咬了他。整个体验的另一只狗攻击我们的8个月大的小狗是一场噩梦,但这支球队非常有帮助和照顾他,让他在缝在他的眼睑,叫我们去接他,当他准备好了。他们提供了明确指示他的护理和治疗,便于安排跟进。我猜他爱员工,因为他几乎跳回到兽医诊所当我们带他回针移除。他做了一个很好的复苏——发送我们的感谢团队! !(包括我们的锥头的照片? ? ? ?)

不!去这里他们只关心赚钱!他们不关心实际的动物和帮助! !我等了6个小时去x光和600比尔让我的狗回家断了腿。他们想要6 k来修复我的狗。没有其他选择,但拿出信用卡!兽医赚钱上学,显然不需要帮助的动物! ! !试图upcharge不必要的药物! ! ! !

糟糕的客户服务。他们给我们当我们带来伤害苦苦挣扎的狗。不推荐。

我们的小狗吞下一个发束,他们立即看到我们,超级有用的在三十分钟都消失了。如果你的小狗有胃口随便潦草了事这应该是你去的地方。手机的规模。小狗是12磅? ? ? ? ? ? ? ? ? ? ? ?

前台帮我及时…我一直说这个医生等待超过2小时。等待时间很长,大约有2人,一直在等待一样长。这是荒谬的,建议另一个位置。

如果我可以给这个地方我会零星星。他们已经完全糟糕的客户服务。所有的员工知道他们在做什么。我把我的猫在凳子上出现问题两次的3天,他们没有帮助。除了所有这些,当我把我的猫是7小时后等他看到并不能帮助我的猫变得更好。不使用它们。

我们一直会在这里主要是积极的经验10年了,但是一遇到就会毁掉一切。我们的狗在我们采访了一些严重的问题和一个男接待员严重带领我们远离紧急访问。无数次提及可能只是焦虑,在一周内回电话。18小时后我们的狗在紧急入院兽医的日落。我们的小狗做得很棒,但它可能是一个更糟的地方。

坏的服务找到upcharge你的方法。更关注钱然后做护理。Dr.V是唯一好兽医那里。不要的书,除非你将看到Dr.V

之前我打电话,被告知一个30分钟的等待。我到达30分钟后被告知大约一个小时。1小时45分钟后,我听到的一个代表说的人之前,我有一个紧急,将一个小时等待。常见的礼貌让我们知道在哪里将会有一个延迟。像人们没有更好的东西然后等待4个小时让我们可爱的宠物眼药水。这是荒谬的,让人完全无法接受的。去兽医那有一些尊重和关怀,SPCA显然不。

我叫SPCA定期约会我的小狗。我询问了最早的约会的接待员告诉我他们有一个当天下午5点。我告诉她我需要它。访问结束时我被指控90美元紧急护理访问时我的约会不是紧急护理。他们告诉我,因为我预定当天的约会,这被认为是紧急护理。路要走SPCA时告知你的病人的收费行为。这应该是长大时我注意安排定期约会,不需要紧急护理。我可以等待另一天但这只是另一种方式他们用来票价的病人。此外,当兽医检查我的条件是我带他的狗(皮疹眼睛附近区域)兽医试图解释我一个可能的原因,让我逃离医学的类型我的小狗,我与Simparica回应。兽医说,她认为这是一种常见的错误时狗不是一个好的逃离医学或没有医学,但她要带我的小狗去回带一些组织样本进行一些测试。 Shortly after the Vet came back with my pup saying that my pup was not cooperating and it was hard for them to take the tissue samples but since my pup was on Simparica (flee medicine) that she thought it was very unlikely that my pup had what she was trying to diagnose. WTH??? By the way they never asked me for help to handle him. As his handler and owner I would have helped them to provide better control. My visit was pure guessing games of conditions with no fundamentals. This is the worst overall veterinary service that I have ever received. From the front desk when scheduling to the veterinary service. I will advice you to learn from my experience so you look for a Vet facility that is clear about their fee polices and that diagnose conditions based on fundamentals and not guessing games. Also look for a place where if they are really concern about checking for some conditions that they make the best efforts to follow thru and not just said that the pet is not cooperating.

他们认为,我拿起药物和没有付钱,而我还没有把它捡起来,用我还在家里。他们指控我我从来没有得到的东西。

必须运行在这里竟然与我们16周的小狗。每个人都非常友好、专业和清楚定价。我们一小时后在心灵的平静(药物)我们需要。在紧急情况下肯定会回去。

从人员和医生一直非常小心。我有三只狗照顾这里,一回到- 06,我两只狗曾经在2013年搬回旧金山。我现在的狗有库欣病之前已经确诊的兽医在卡尔。鲍曼博士不仅是第一个说我的狗是超重,但进一步的调查。由于他的勤奋,库珀是一个健康的生活,尽管是在日常的药物。我不会犹豫地推荐这种做法。