引领 奥克兰,加利福尼亚

他们非常贫穷的客户服务和非常粗鲁。

自从阿尔巴接管操作做了180。Caitlyn是惊人的。我不认为阿尔玛关心人或狗。你警告:不要去那里。同时,她真的有点意思。

阿尔玛在我卡迪根威尔士柯基犬做了一个了不起的工作!肯定会推荐!

阿尔玛和她的员工非常关心,善良,和专用的个人。对狗的热爱,他们对安全的承诺,愉快的客户服务是无与伦比的。我相信他们和我的宠物和无法推荐他们的服务。价格竞争和合理的,他们的工作本身就说明了这一点。大眼睛对细节和知识来自大量的经验。它显示了!我可以指望他们每一个时间!

太贵了。老板粗鲁。更好的价值在奥克兰

没有完成培训,告诉我我的狗(他是令人难以置信的低能量)抵制打扮,所以她不能完成。她很粗鲁的,告诉我我的狗并不是训练有素。她试图让我180.00美元20分钟的工作。把这一个。她是一个骗子。

他们改变了所有权。不再提供手条纹

佩科叫我们重新安排预约后连续两次狗梳理(导致几周的延迟和席子Goldendoodle),我们决定寻找其他地方。通过这些努力,我们很快意识到,发现有人是在这样的)能挤压我们通知(因为这是更紧急的在这一点上),和B)愿意(因为这些狗已经具有挑战性的,即使没有这样的深席子),将是非常具有挑战性的。然后我们遇见了阿尔玛。不仅是她在第二天早上能挤压我们(几取消协助本迪瓦恩时间),但她理解和使我们放松。坦率地说,我们觉得很疏忽,我们让我们的小狗这一点,但是她让我们知道这些事情比我们预期更典型,尤其是这个品种,然后开始建议的最佳实践关于预防措施帮助防止这种道德。我们肯定觉得我们偶然发现了一颗宝石,并感谢阿尔玛和她的业务,似乎确实“引领”? ? ? ?编辑2天后:显然,这是好得令人难以置信。上面的故事是写在我们真正出现之前。首先,阿尔玛在电话里引用了200 - 240美元,因为他很清楚我们的小狗被派从佩科由于上面提到的席子。当我们出现了,她说这将是一个最低为280美元。 We were there, so we agreed. 30 minutes later, I got a call from Alma saying that unfortunately, she was not going to be able to complete the grooming. She had numerous reasons ranging from him moving around too much, to him being too matted, to him nibbling (he is not a biter at all, and I imagine the mats may have been a bit uncomfortable). Prior to this, he had regular grooming, and no one else had any issues with him in the past (minus him getting a bit fidgety around the ears). At this point, I felt hopeless, so I told her I could show up to assist (ie I'll ease his mind, and distract him so she could finish him up). She refused, saying it was against policy and COVID restrictions. I then asked what other "professionals" she knew of, since she was unable to complete the job she accepted. This definitely offended her, and I was quite shocked by her response. She verbatim said "you know what, you need to just stop talking and come pick up your dog". She then said people like me are the reason groomers no longer accept goldendoodles, and went on to say that it was because I was calling her "unprofessional". Not once did I call her unprofessional, I was simply asking for other professionals that she could refer me to since she was unable/unwilling to assist. My 3 year old daughter and I got there, and Alma seemed much more calm at that point (which was a relief, especially after how offended and agitated she had become earlier). I took one look at our pup, and was shocked that she had literally quit halfway into the grooming. He was shaved down on his body (she did a great job and the parts she did, just being honest with everything), but still had fur everywhere else. It was quite apparent I'd need to seek an alternative, and I needed it quickly. She had the audacity to then say, verbatim "you're only concerned because you don't want to walk him with him looking like this, not because you really care about him". Excuse me??? Yeah, while I am most definitely embarrassed to walk him when he looks like this ???? (because ALMA left him in this state), my main reason was to ensure no more matting took place, and that I could put this all behind me and never let it happen again. Before handing me his leash, she said she was "only going to charge for an hour"... which was also a shock, because she stopped grooming him a half hour in, and didn't even finish what she started, so now I was forced to find an alternative. I said I'd give her $50, but she refused and demanded an hours minimum ($80). When I began to explain why I felt $50 was fair (even then,it wasn't, because 50% of $80 is only $40), she cut me off. The End.

他们给我的边境梗干净的外观。他们是好和尊重。

我推荐这个地方的人询问梳理。他们擅长他们所做的,容易沟通,病人带着狗。加上他们甚至为我们提供手剥离wire-haired狗!

他们太棒了!价格合理。很友好。我的狗看起来和闻起来很棒。

这个地方是完美的。很难找到一个手带一只狗。去其他美容师声称他们handstrip但他们显然使用快船。美容师是诚实和透明是罕见的。我从弗里蒙特地区旅行,真的不介意知道正确地培养我的狗。

布莱恩是美妙的,我经常在街上被停止的问题,培养你的狗! !强烈推荐。

布莱恩是一个狗语者!如此平静和关怀。我们已经把8月大的迷你labradoodle布莱恩两次,她已经走出比以往更加可爱。我们走了她大学大道在榆木,在几分钟内两个人问她她的皮毛。谢谢你布莱恩总是让我们放心。

这个地方是伟大的。他们的网络预订系统是易于使用。工作人员棒极了,他们总是做一个很棒的工作。Caitlyn是可怕的。在引领我使用了3种不同的人,他们都做得很好。

Caitlyn赫克托的工作做得很出色,她真的是专业和花时间去理解你想要的削减。我旅行去引领一个像样的距离。强烈推荐!

我的狗用眼睛告诉我,他想要一个新美容师。我们有问题他之前的美容师去多年,所以我怀疑信任一个新的商店。偶然,我们遇到了一个女人和她同样年龄约克夏在散步,和她什么也没说,但优点领先。一个星期后我们在那里。我们会见了布莱恩,是谁,很温柔的和我年龄的增长,(13 +岁)约克夏。在大约一个小时我的狗是甜的气味和适当的培养。一个额外的好处——我通常焦虑毛茸茸的朋友是冷静和顽皮的洗发水后,切。我和我的狗都有一个伟大的体验。这家商店放在一起,员工很友好。谢谢你,引领!

谢谢布莱恩在领导包给我们的迷你雪纳瑞犬他第一个样式!一流的服务:)

我不想告诉你这个地方有多好,因为我不想有麻烦调度。他们是很棒的。詹妮弗·莱利是一个宝石。

布莱恩是惊人的!他是如此的友善和耐心和我的可爱的小狗。我一定会很快回来!

我带了我14.5岁的黄指甲修剪和布赖恩实验室是非常快和温柔的老狗,他似乎很乐意不那么clickety-clackety。我建议。

LTP是我去美容师!Caitlyn总是这么好的照顾凯撒,他总是回来看起来超级可爱!

很喜欢这个地方,一个干净、舒适的环境;温柔,小心我的狗;她看起来和闻起来好

布莱恩是一个伟大的工作,我们的小狗看起来很棒和很高兴当他回家。现在我们将成为老顾客!

很有耐心的与我们的新实施的狗。

爱的能力在网上预订。伟大的位置和商店。我的小狗很高兴得到一个良好的形象。我们希望成为老顾客!

和我的狗总是伟大的。要她好多年了。凯特琳是老板和我的美容师!

布莱恩培养我的狗之前,人们会问,“什么样的狗? ?”After one session, my dog's true beauty as a black standard Schnauzer came out. I bow before Brian's greatness as a groomer!

莱利是耐心,经验丰富,幽默对我们的小狗第一次梳理经验。顶级的!

他们仅仅是最棒的!