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克里斯·R
一年前
只是搬回加州后在纽约生活了几年,和处理这个医院已经很令人沮丧。每次我参观了这个地方的感觉第一次访问。最后一根稻草,我指的是当医生和护士是我的狗的血液从6个月前在纽约工作,因为他们忘记了我的狗血几周前工作了他们的请求。他们为额外的验血,我回来一个月后,医生说:“哦,对不起,我的意思是两个月”。Even when I decided to switch hospitals, simply getting them to email my dog's records to me was an absolute nightmare. Their phone is almost always busy, and even when someone picks up they put you on hold immediately. Get it together, Larchmont Animal Clinic.
考特尼·马丁
一年前
诊所很好。我曾经看到一个整体veteraniarn,所以温柔的关怀和彻底性我的狗通常变得不是那么好。还当我申请卫生证书代表我一个两天的航班延误引起的,和他们拒绝退款,说这是邮局的错。无论哪种方式,我口袋里的300美元,因为诊所搞砸了。
Randa Haffar
一年前
我带我的狗去Larchmont动物诊所,我不能说足够好的地方服务,保健和富有同情心的接待我们到那里。这是最好的护理我们收到了在洛杉矶我的狗布鲁诺。每个人都只有那么关心和帮助。我感觉很紧张,因为他有一个增长,需要尽快检查。我们很快的给出一个约会非常关心Lachon,我要特别感谢,因为她是唯一一个谁理解我的恐慌和担忧……(而其他地方只是说对不起,我们不接受新病人或等待直到11月中旬! ! !)。我立刻感到欢迎和接受的方式,关注和关心布鲁诺。Ciganek博士非常关心,直接和非常有用的。整个团队是难以置信的。我们还没有跑,我们不等待我们的约会。跟进也例外。 Truly wonderful! Customer service has become such a rarity but at Larchmont Animal Clinic, every person we interacted with gave us the best service ever. Thank you!
菲利斯年代
一年前
现在Covid协议已经减少,我们可以进来与我们的宠物和设置好!椅子是疏远,洗手液,每个人都必须戴上面具,有什么可以帮助平静的猫在他们的运营商如果你想。等待时间是不坏,能够出席考试,并被带到区域在电脑上看到我的小狗很大并立即发送他们的副本。里的每个人都戴着面具,我很高兴看到这一点。我想给一个巨大的喊出他们的新简化检查过程。他们已经一切准备就绪,等待,指控我的名片文件,我径直出了门和我的小狗,让我的收据发邮件给我。现在前台人员确实是一流的。他们知道发生了什么,在任何时候都表现出专业性,仁慈和耐心!感谢每个人在虫胶和我的高级小狗照顾如此巨大!
俾斯麦大道
一年前
我一直带着我的宠物Larchmont动物诊所多年。Ciganek博士是出色的是他的兽医助理,乔希。从兽医保健寄宿和梳理,每个服务我有超过100%是正的。我注意到多年来一贯的一件事是我的猫不强调当如何,从参观。我的猫走进承运人当他知道是时候让兽医的访问中,他是如此习惯于他们的护理。我收集他的时候,他是他的自我和寒意。这是一个真正的人才和高级专业的迹象。很难找到一个兽医,既有一个优秀的关系和你的宠物医生,兽医和特殊技能。长期大猫的健康,我在这个诊所的护理是证明他们收到了医疗服务的质量。博士Ciganek总是打电话讨论任何问题,提供选择和解决任何问题。 The staff are friendly and helpful. The cost of care is quite reasonable as well. I feel very fortunate to have Dr. Ciganek's expertise.
斯科特Fallah
一年前
多年来在这里。关于今天发生的事情感到很惊讶。一个星期前,我收到一封电子邮件,我的狗需要更新她的疫苗。我打电话的女士问我是否想更新所有3疫苗。我说我只想2的3,她说好的,,约会定在今天。任命走进房间时,漂亮的女士走了进来,问了一些问题,然后离开了。Harowitz博士(?)进来,花了(确实)2分钟跟我,检查我的狗的耳朵/牙齿,给我的狗两枪。去了前台,会见了尼斯夫人在桌上,她很平静地说,很清晰,“只是考试是70美元。”I didn't ask for my dog to get an exam, and the clinic still wanted me to pay $70 for a 30 second MAX exam?? The lady at the front desk said, "If we haven't seen your pet in over a year, we have to give an exam." Nobody told me that she needed to get an exam. Trust me, had I known, I would have never gone. Way too expensive, and I need to save money more now. I am giving 2 stars because it wasn't always a bad experience, but this really brought me over the edge. I don't want to use them as a trusted animal clinic anymore.
马克•韦恩
一年前
最好的Veternarian企业之一的卡尔!Jan Ciganek博士和他的工作人员——尽管全球大流行仍然开放服务多样化的动物——客户的需求! !绝对5星兽医业务频繁的“宠物需要出现!马克A.Winn
约翰施特劳斯
2年前
我已经将Larchmont动物诊所过去10年来,我非常满意他们给予我的关怀与照顾金色的涂鸦。Drs。所以有资格审查时,让你感觉轻松你的狗。工作人员都是专业的,极其带给你内心的宁静和斯宾塞最重要的是我的狗是舒适的存在。JS……
宝拉四氨基二苯醚
2年前
我去Larchmont动物诊所已经超过20年。在这段时间里他们已经帮助我们的宠物在生活的各个阶段。Larchmont动物诊所的人总是对待我们的宠物和我们关心,同情、关心和仁慈。我们的狗都没有介意去那里,总是冷静当他们在等候室里。我发誓,我们的一个狗实际上爱去那里和她最爱的人,她最喜欢看!他们非常彻底,总是为我们提供了最好的医疗咨询和治疗计划,记住我们的金融能力在好时间和坏。多年来,许多工作人员都住,很多都是来去匆匆。同时持续提供超越优秀的护理,从前台到手术。我们非常爱这个兽医,从来没有给它想推荐他们我们所有的朋友,和其他人听! !一个巨大谢谢C博士和其他人是谁/工作等为我们提供良好的照顾所以许多年。 We ❤️ you!!!
Ligia。
2年前
我一直带着我的宠物Larchmont自2014年以来动物诊所。2017年我离开Larchmont村,但仍然抬高我的宠物。这个诊所的管理、工作人员和兽医一直非常专业和有帮助的。我有一个8岁的狗,只采用一个18个月大的猫和他们有个约会时感觉舒适。最近,我们不得不说再见我们的16岁的猫,他们处理一切与爱和关心。我强烈推荐Larchmont动物诊所。
亚伦斯特劳德
2年前
没有,但它已经有一段时间我承认从一集鹿鹿!
La Sarita
2年前
我曾经有过糟糕的客户服务经验。我和他们预约,提前15分钟到达(他们告诉我)。但是他们没有解释,我需要事先外等待,当我到达那里他们只是忽略我,这么粗鲁。我在门口等待有人来解释我到底发生了什么和夫人recepcionist几乎踢我就问一个问题。糟糕的客户服务!
亚历克斯·格蕾丝
2年前
伟大的人民,永远感觉定价
本Rosenblatt
2年前
我不得不说我在Larchmont动物诊所的经历无疑是最好的之一,我在照顾我的小狗,乔治。我的小狗是一个6.5岁的救援非常紧张在陌生人,怀疑任何兽医办公室,以及可以很积极的与任何试图培养。在一个访问中,令人难以置信的和温和的优点LAC乔治能够更新所有的疫苗,建议一个特别平静的解决方案我没有听说,和美丽的新郎他想出一个计划。仅仅两天后,乔治很好,和我有一个永久的新的非凡的照顾他。从你进入他们的舒适和美丽精致等候区,你会感觉的爱,适当的关注,和令人难以置信的专业人员的虫胶,总会回来的!
C G
2年前
我生病了在Larchmont动物诊所的服务。我光顾的10年我一直住在附近。几个月前,我把我的梗查理贝尔因为耳朵感染他。给他和吠叫很多已接种疫苗之前,我想我带他去那儿的医疗费用。他们诊断出他与一个坏耳朵感染,洗出来,让他类固醇,一周的抗生素以及滴耳剂。我们是收取考试费、护理和药物。一切似乎都很好。我们对我们的方向和查理贝尔消耗他的抗生素。大约两周后他最初的访问中,我注意到耳朵仍然困扰着他。所以我再次预约,收留了他。 The doctor swabbed the ear, ran a lab and insisted there was NO SIGN of infection left. Charged me again for an exam, and another half week of antibiotics stating he should be just fine. Fast forward a few weeks to this week. I was walking CharLie Bear and his collar pulled over the ear in question and he let out the biggest yelp as if had been being attacked. I inspected the ear after the ordeal and found the infection had returned and looked almost as bad as the first time I took him in. So I called Larchmont Animal Clinic and inquired about returning for further care. Asking to not again be charged for ANOTHER EXAM as they had sent him home insisting the infection was gone on his 2nd visit. The administrative assitant said she would talk to the doctor and they would return my call later today. About an hour later, the assistant named Jeff/Josh/John (i forget in anger) returned my call to clearly tell me that CharLie Bear can be brought in for further care, but I would again be charged ANOTHER EXAM fee, along with any care and can make the decision to have his ear closed or REMOVED entirely. YES, he proposed removing my pup's ear without even having looked at it again as a solution. Not only does the lack of compassion sicken me, their obvious exam gouging is just as bad. Not an "oh no, its not cleared up?" or "we're so sorry to hear it wasn't cleared up after his previous visits"... just a "You'll be charged an Exam Fee, Care & Medication Fees if you want to bring him in" It is crystal clear this office has no actual interest in the care of my family member. All they care about is the money he brings in for repeated nonsensical exams. CHECK HIS DAMN HISTORY. They even sent me his records from the last few visits so I can provide them to VCA, where I will be taking him. They have amazing notes about how I'm upset that I don't want to be charged for unnecessary services and that they are referring me to another vet for surgery. (YES AGAIN, they insist he needs surgery without seeing him again, even though they told me he no longer had any sign of infection on his follow up visit) Needles to say that I WILL NEVER BE COMING BACK HERE, and I recommend anyone looking for REAL QUALITY CARE for their Furry Family member look into VCA locations. They are amazing, have great Veterinarians who I've noticed take real interest in the health of your Pet, and are not a dollars & cents bottom line type of business. GOOD RIDDENS TO LARCHMONT ANIMAL CLINIC. You Don't Deserve to care for my Amazing & Loyal Best Friend.
卡洛琳Manetti
2年前
我们很担心我们的狗在她的体检和疫苗Covid因为她有严重的分离焦虑,我们无法与她同住。Larchmont动物诊所是惊人的。他们让她快速进出,健谈,清晰,专注于需要做什么和最重要的是很安全的。谢谢你,Larchmont动物诊所!
Chantalle威廉姆斯
2年前
我带着甜蜜只小猫,枫Larchmont动物诊所最近健康考试和她的小猫疫苗。当然,作为一个新宠物的父母,我非常紧张,不知道会发生什么但诊所如何温暖的负载从肩膀上卸下,专业,知识渊博的。新的COVID系统总风,他们每个人都跟我在电话里给我清晰的简单指令,都超级友好!肯定会推荐!
金埃弗雷特
2年前
我一直带着我的宠物Ciganik博士自1997年以来。我从来没有什么但是最好的治疗。员工一直是美好的和C博士是奇妙的,总是极有帮助,富有同情心和花时间回答我十无数问题。我不建议他们任何更高!
查尔斯·罗哈斯
2年前
祝全体员工节日快乐!
大卫Stoltz
2年前
我的宠物总是很好的照顾,兽医有优秀的床边庄园,花时间听你的问题和关切。
艾琳
2年前
高价勒索!我的猫有跳蚤,在打扮自己,我只想得到一个好的跳蚤药给他。70美元可的松射杀,63美元对于一些跳蚤药。最糟糕的是这75美元是兽医访问时在电话里告诉我是半价的首次访问,所以我订了一个约会,然后当他们拿着我的猫人质JK是75美元!你可以去其他地方在该地区20美元不到这个成本。药物和其他服务也过高!不会回来了,我觉得利用。
Felecia坎贝尔
2年前
关爱员工,非常守时的人。公平定价和干净!
我得走了
2年前
我的两个小男孩反面需要检查照片和人的皮肤问题。一切都照顾和兽医打电话给我,建议一种酶能帮助奥兹的皮肤和我去。他做的很好,不闻或瘙痒……我和奥兹很高兴。我将返回另一个镜头对奥兹的如果他需要再次。感谢Larchmont动物诊所和工作人员。
詹妮弗·奥谢
2年前
我们爱我们的医生和每个人都有。我已经将Larchmont兽医25年. .最好的? ? ? ? ? ? ? ?
小河阿里
2年前
伟大的经验真正友好的工作人员和他们有一个方便的方法在很忙碌的时间的不耐烦
克里斯•琼斯
3年前
最好的兽医在洛杉矶。我和我的家人已经信任我们的宠物Larchmont动物诊所几十年!
丹坑
3年前
最好的兽医在洛杉矶。Dr.C一直安娜贝拉的健康好多年了。激光疗法!桌子员工对待安娜贝拉像摇滚明星当她到来。乔希,埃里克,查理给她最好的照顾的指甲,激光等治疗。
Daniele Truocchio
3年前
我不会回来。史上最糟糕的体验。我把我的猫在Larchmont动物诊所后收养了他。这个诊所是一个完整的扯掉(这是一个金钱业务)。我们说我们只猫想要检查这发生。第一次约会首先我们等了很长时间(我们有预约),接着他们打电话给我们,让我们再等待。第一个评论我是整个体验非常困惑(感觉故意这样结束时你非常困惑,你只支付不管他们要求你支付)。第一个护士进来,(浪费时间)他开始随机提问,猫的重量,然后说,他太激动了,检查温度(猫是完全放松)。无论如何,购买一些时间基本上做完他的工作后他离开说,医生会在1秒也成为10/15分钟的等待。医生库特和简要检查我们的猫,首先说“今天我们需要先给他一个疫苗”,1:我们不要求疫苗,2:我们一再表示,他已经几天前他第一次疫苗。 Again, super confusing. Then she starts listing a bunch of other vaccines, cures, and tests the cat had to do "for safety". And again we didn't show any interest on that regard. The she leaves saying that she would have been back but instead ANOTHER new nurse comes in with a draft invoice printed out with even more stuff on it than the Doctor "proposed", including that day's examination (which for us was free because we had a coupon), but you know... It was just a "mistake"... After telling the nurse we didn't want to do all those things to our cat he goes back to the doctor, we hear them talking and when he comes back he starts pointing out that "the Doctor really advices you to do this one, and also this one is really important and that one too", basically EVERYTHING. Plus at the end NO ONE (out of 3 people) checked our cat's temperature. They tried to oversell us, and that's why I say it's a business, not a place where pets are really loved. THEN WE DECIDED TO GIVE THEM ANOTHER CHANCE and my wife had the worst experience she could have thought of: SECOND APPOINTMENT (this is a sum of my wife's yelp review) I brought my kitten today to get his vac.booster, specifying I was there JUST FOR THAT THING. First the nurse came to check his weight and temperature and I honestly thought was just normal routine to make sure he was ok before the vac.shot (instead they billed me 38$ without saying a word) then Dr. Coote told me she was giving him the vac.shot instead she gave him the deworming medicine WITHOUT ASKING MY PERMISSION (another $8.50 - how unprofessional and sneaky) when I asked her about it she justified herself saying she was following the notes of the first visit (again she didn't take me into account even after saying more than once that I was there just for that one booster) then after the FVRCP shot she was ready with a syringe to gave him the rabies shot (again 10 sec before I told her I didn't want any other vaccines beside the booster) I was furious!!!!!!!!!! You don't try to do anything to my kitty without making clear exactly what you intend to do and MORE IMPORTANT, YOU ASK ME FIRST (hellooo I'm there in front of you). At the end they billed me 59.82$ (I also had to pay 5.32$ fee of hazardous waste disposal abs not mentioned before). There was a 15$ discount (a little freebie they do asking you a nice YELP review, again how fishy) but at the end they found a way to rip me money anyway. I WON'T COME BACK FOR SURE. WORST EXPERIENCE EVER.
作祈祷Jee
3年前
我想念这个地方。好人有好服务。
g . g . L。
3年前
我走在Larchmont动物诊所两次。我第一次从列表中挑选他们的兽医去免费检查(我们救出小猫躲避给了我们一个优惠券)因为我们生活非常接近和评论我认为他们是伟大的。我知道猫需要什么,因为我已经有两个在过去和我个人与避难所兽医,我知道我的宝贝是好的,他只需要进行双重检查和FVCRP得到另一个镜头。在诊所Dr.Coote试图卖给我一个216.94美元的各种治疗比尔尽可能帮他,她也试图吓唬我说,他有一个不规则的heartbeaten(当然他激动不知道你)但我说不回家做研究对所有的事情她试图执行我的小猫。然后诊所送我们回家很好的信,我决定给他们一次机会去证明自己,所以我把我的小猫今天他休假。升压,指定我在那里只是为了那件事。首先护士来检查他的体重和温度,老实说,我认为只是日常工作,以确保他是好的在休假之前。拍摄(而不是他们比尔我38美元一句话也没说)然后Dr.Coote闲聊后告诉我她给他休假。营养片镜头相反她给他打虫药未经我的许可(另一个8.50美元——不专业和卑鄙的),当我问她一下她证明自己说的笔记第一次访问(再一次她没考虑我即使说的不止一次,我在那里只是为了一个助推器)之后FVRCP枪杀她用注射器给他准备好了狂犬病疫苗(10秒前我告诉她我不想要任何其他vaccice旁边的助推器)我很愤怒! ! ! ! ! ! ! ! ! !你不要做任何事情没有明确我的小猫exaclty你打算做什么,更重要的是,你问我第一次(hellooo我在你面前)。最后他们宣传我59.82美元(我也不得不支付5.32美元的费用的危险废物处置abs未提及)。有一个15美元的折扣但是最终他们找到了一种方法把我钱。 I WON'T COME BACK FOR SURE. WORST EXPERIENCE EVER.
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