尾部避风港-拉斐特 拉斐特,加州

梅尔菲喜欢和她所有的朋友在这里闲逛。它们是狗狗日营和寄宿的好地方

他们在照顾狗狗方面做得很好，我对此非常感激。尽管如此，我只对这个地方进行了3次评级，因为我觉得他们可以在他们发布的每日图片更新方面做得更好。我现在很难让每个人都喜欢他们的狗狗的照片，但如果他们更意识到不要上传超过3张同一只狗的照片，也许其他人会有机会拍照。

我把我的狗贝利带到这里已经快一年了。我每周至少带她几天去狗狗托儿所，我出城的时候也带她去寄宿。每天早上，当我收拾好她的东西和一袋日托所的食物时，贝利都很兴奋，她转着圈，跳着舞，迫不及待地想要看到工作人员。我也喜欢他们每天发布狗狗的照片。如果你正在为你的狗找一个日托所，我非常推荐Tail Haven。

我们把我的狗弗洛伊德送到这里参加训练营，他回来时受到了创伤。这比他离开的时候更糟糕，当我们进行一次家访时，那个女人看到他行为不检，抓住我85磅重的金毛猎犬的脖子，把它举起推到地上。谁会这样对待一只只想依偎着爱你的小狗呢?

狗主人艾米丽(Emily)更担心的是我们知道，当我们的狗受伤时，他们是如何人手不足的，而不是帮助我们了解到底发生了什么。她说的第一句话是:“嗯，这是一年中最忙的一天，我有好几家分店，我的名单上有5000多名客户是我自己建立的。”好像我关心她的其他事一样?不…我想谈谈我的一只狗，它在她的机构受伤了。当她试图和我未婚夫说话时，她总是打断她，所以我不得不介入并提高嗓门，因为我也能说服别人。她非常好斗，好争论，总体上很粗鲁。我们的狗胫骨骨折了，直到拍了x光片我们才知道。我们本应该在事发当天做x光检查的，但她的工作人员向我们保证没什么。我们收到的语音留言说他们检查了它的爪子，并说它看起来很好，所以很可能它只是一只小心翼翼的小狗。 It almost felt as though they talked to us as vet specialist. Well, it ended up having zero to do with the paw. After a night of him crying & being in restless pain my fiancé took our pup to the vet, and that’s when we established the real issue. Initially, the vet told us they did not see how jumping high could have caused this, and the girls at the desk didn’t know what had happened. They told us they were downstairs breaking down boxes, and heard a Yip. We later discovered they were at the top of the stairs, but still not with my dog. He was trying to jump over the fence so he could be with the people I paid to watch him. He’s a 6 month old puppy that requires constant care. The owner acted high & mighty by saying her staff was far better trained than that, and both my fiancé/myself were “Liars.” My dogs surgery was $6,200. I could have left him at home, and saved myself the trouble. Which I will do in the future. This lady is so full of herself, and thinks she has re-invented the wheel as far as doggy day care goes. Almost like she’s God’s gift to dogs, but she can’t even take responsibility. At the end of the day; She was in charge of my dog & he got hurt on her watch. Today, when she called, she didn’t even ask how kiwi was doing. She went strait to “you’re not going to like this call” talking about attorney this & attorney that... trying to intimidate me. Well, it’s not going to work. I have every intent of taking her to small claims court. My suggestion, take your pet somewhere else. I get that it was nothing intentional, but there was zero responsibility taken on her end. Just look at some of her other yelp reviews.... this place is dangerous & the staff is oblivious. Best of luck Emily!!!!

爱尾巴天堂。我的老金毛猎犬在新地方会变得紧张。她经验丰富，身材匀称。强烈推荐。

我喜欢这个地方。一开始我很犹豫，因为我不喜欢日托中心，但Tail Haven超出了我的预期。法维奥喜欢去那里，他们对他很照顾。法维奥是一只老狗，它最近失去了它的伴侣，工作人员非常理解它，对它非常好。我没有给尾巴天堂做过登机只是因为我的狗在任何狗窝里都会很紧张。我希望他们能延长日托的时间。我强烈推荐尾部避风港。

非常友好的员工!仪容整洁非常好!

友好，专业的员工，他们准时营业，并宣传。在繁忙的工作日，当你想要放下狗狗，快速高效地工作时，这是至关重要的。保持良好的服务。

他们会照顾好你所爱的人

我是一个很容易相处的人，在我的生活中从来没有留下过差评，但我无法相信他们对我和我的狗缺乏责任和照顾。上周五，我把我的狗放在家里，约好上午10点给它梳洗，下午230点我去接它，因为我有下午2点到3点的时间来接它。在我来之前，我试着给她打了很多次电话，但没有人接，所以我离开工作岗位去找她，发现她甚至还没有见过她，至少要到下午5点才能准备好。甚至没有人打电话告诉我他们落后了。我住的地方离这里大约有20多分钟的路程，所以我不能就这样离开她，所以我不得不不给她梳洗就把她带回家。在与前台的女士交谈后，我没有意识到他们在那里的整个时间里都在养狗，除非你为“狗狗日托”付更多的钱，尽管他们是那些花5-7个多小时预约给狗狗梳洗的人。让人难过的是，当我们有理由预约时，工作人员愿意让狗在狗窝里呆上7个小时。我头几次带她去报到时从没透露过这一点。工作人员至少为此表示了歉意，并为她重新安排了今天早上7点的另一次约会。当我早上7点送她下车时，我被告知她在名单上排名第三，很快她就可以来接我了。 It was confirmed that the phones were working perfectly and we could call and someone will answer due to our work schedules. My husband called to pick her up at 10 am and they said she wasn't ready after being there for 3 hours and was 3rd on the list. The staff couldn't even give him a time frame she would be ready. I needed to pick my dog up since we were leaving town, so I started to call around 11am and no one answered after trying for close to an hour, so I sent an email to have someone call me back to let me know if she was ready. Never heard back, so I went to pick her up. The lady at the front desk told me she saw my email but went on break instead of calling me even though I put it as urgent. She informed me my dog wasn't even seen for grooming after being there for 5 hours/3rd on the list and yet again had to take her home dirtier than when I dropped her off after doing this twice in a row. Staff did not care or even apologize for any of it. Extremely rude!

这是我唯一会带我的b施普林格猎犬去的地方。24小时的照顾和关注让世界变得完全不同。当我不在这里的时候，我对我的动物待在哪里非常挑剔，我必须告诉你，我不会把我的动物带到其他地方。老板艾米丽和她的员工都很棒。

雷米和玛雅喜欢这个地方。看护者都非常友好，喜欢我们的狗在那里。我们将继续把我们的狗带到那里。

我有一只年轻的哈士奇，精力充沛——他在这里的日托所玩得很开心——第二天他总是筋疲力尽(有时甚至持续两天)。他们刚刚开放了大型狗区，这对他来说太棒了——有很多游泳池可以玩，还有更多的户外活动空间。在繁忙的工作日程中，拥有一只快乐而疲惫的狗狗绝对是有帮助的。

很棒的员工和游乐区。我的狗喜欢这里!

我的小狗已经成为日托中心的常客至少有6个月了。我们在她14周大的时候就开始带她，我认为这是她社交能力很强的最大原因，她喜欢所有的小狗和人。工作人员非常支持，很贴心，很好地帮助她舒适地接触其他小狗(尤其是布鲁克，她太棒了)。当我早上送她回家的时候，我知道她被照顾得很好，9个小时后，我抱起了一只很高兴见到我的小狗……太累了!我会(并且已经!!)向任何人推荐TH。

我有点偏见，因为这是我的店，但能在这里以这种方式为社区服务是一种巨大的荣誉……感谢我们所有忠实的顾客让我们每天都爱你的小狗!!

艾米丽全身心地投入到她的狗狗日托中心和它所代表的一切中。她专门和我的三只狗一起工作，帮助我更好地理解它们，并对特定的命令做出反应。她至少可以说是一个“狗语者”，我知道这是她一生的使命。她很有爱心，冷静，自信，我会很舒服地把我的任何一只狗留在她身边很长一段时间。我强烈推荐Emily和The Tail Haven!!

友好的服务和知识渊博的员工。