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法赫德居尔
2年前
我打算带我的狗在这里托儿所/寄宿我从费城到奥兰治县。接待员搁置我两次没有问候我,然后挂断电话。我也发送一个在线询盘(4天前),他们还没有回复我。纯粹基于完全缺乏沟通和可怜的客户服务我感觉不舒服我的金毛猎犬。1/5的星星对我来说
克里斯托安
2年前
我一旦健康皮毛与养犬咳嗽婴儿回家。他们失去了他的财产,不喂他适量的食物我们问。和他们的寄宿费用增加。不值得的。
塞布丽娜Aguilar
2年前
我的名字是塞布丽娜美容师的4年。我是一个美容师工作了近一年做我最好的工作。老板让我1坏客户。有一天,Yessenia萨利纳斯带来了她的2只小狗培养。一开始我解释他们是小狗我将尽力与他们合作。我挣扎着,但能做他们的发型。我觉得他们看起来伟大的我的同事也是如此。当她拿起她并不快乐。我向她解释,她问我,但她没有。然后她向我的经理为20分钟。第二天,我的老板和她说话,她撒了谎,说他们给狗和我对着她吼。 When my boss told me I was crying and upset because I love what I do and was shocked she exaggerated so much. So he fired me for "not being able to take criticism." Which I find so funny because Ive had clients tell me to my face I botched the cut, heads to round, or not round enough. That is contrustive criticism that I took with no problem. A lying customer who got a refund on 2 grooms, I worked so hard on, for no good reason is not criticism. So for my loyal clients who requested SABRINA, I will miss you so much or hopefully you find me with Mobile grooming!
Zishan梁
2年前
很失望地看到我的宝贝回家这么大的痂和肿胀的左后卫。他回家非常疲惫和脱水,这是可以理解的,登机前6天,梳理回家7点左右。但绝对不是这样好回家!我立刻叫PSP后我发现,问他们如果有什么我需要知道在登机和梳理。我拿着电话5分钟,然后他们说有人会给我回电话。我从来没有接到PSP的电话。我想知道发生了什么。
科迪米
2年前
爱情爪子甜蜜的爪子,善良和细心。总是高品质美容和寄宿一直特别为我下文冥国。知道他们花时间评估和确保一个安全的和关怀的环境让他缓解压力。甚至不能考虑使用其他任何人。
菲利普·亨利
2年前
我是一个注册护士Covid19患者以及其他工作。提前预定我的宠物/ 2周时间来培养。刚刚离开工作超过12小时,提前转移到让他们知道我会迟到8分钟,他们告诉我不能带我的狗。所以失望在客户服务和考虑。没有良好的专业治疗。
卡琳娜Ciocca
2年前
我的甜Jax有惊人的新郎! ! !一切我们的经验在爪子甜美的爪子太棒了:~当我们到达Jax吓坏了&颤抖,但是美容师是甜蜜和平静。当我把他捡起来,Jax咧着嘴笑的耳朵耳朵!我毫不怀疑他收到大量的爱情在爪子时甜蜜的爪子。~之前我离开了他,美容师花时间和我一起聊天关于Jax的品种(波美拉尼亚的混合)& &她将采取什么步骤来新郎他为什么;例如,Jax不能刮,以免破坏他的底漆。她向我保证他会收到洗澡,耳朵清洁,刷牙,彻底deshedding,卫生修剪,等等~当我离开Jax,我收到准确的提货时间,加上一个提醒消息当他完成了!~ Jax现在很帅! !他比以前柔软和气味,所以清洁!美容师甚至能够解开他的尾巴——这比我见过的蓬松的! Plus Jax received a cute plaid bandana, & the groomer updated me on his behavior during his appointment. I am so excited to take Jax back to Paw Sweet Paw! I have the utmost confidence in their groomers' expertise & don't need to worry that Jax will receive tons of love.
Eanna McAdon
2年前
不惜一切代价避免! !我第二次的经验是我最大的噩梦将我的狗移交给一个登机服务。他们没有喂我的狗整个时间她在那里(3.5天),当她回家她窒息在水所以很明显是严重脱水。我们必须检查在兽医和值得庆幸的是她不需要任何认真的完成。我知道他们没有喂她食物的袋子,因为他们应该使用全是我回家的时候,我衡量她确保她有适量的食物。他们声称他们检查图表喂她,我知道这是不正确的。他们还说我的狗非常积极和开心,这就是为什么她渴了。我的狗很害羞,她坐下来通常也很少玩别人。我们采取了她许多徒步几个小时和小时的狗公园,她从未被呛水。也当我不在的时候我从来没有注意到我的狗在相机上所以当我问他们说我的狗是害羞,所以她的相机和楼上,说她从来没有跑,这是另一个原因,我知道这是一个谎言。 My first visit was great and I had no issues so I don't know if this was a careless employee or what happened but they neglected my dog which is abuse. They gave me a full refund but what I wanted was trust, now I am scared to leave my dog anywhere, I read the reviews and thought they seemed amazing, I have never been let down more. If the person who was supposed to be watching my dog read this, how dare you, you had one job and you failed, if I left my dog any longer she would be dead! To the manager, I can not believe you would lie to me, I wanted honesty, I even said I understand mistakes happen I just need to know so I can see what I need to do with my dog, but you kept saying that my dog was running around and that is why she had extreme exhaustion. I tell everyone I know, the vets I go to and everyone at the dog park to avoid this place, I hope you guys shut down, I can't believe I ever trusted you!
维克多Ayala
2年前
从那一刻我打电话的那一刻我拿起我的小狗快乐! !一个神奇的体验!他们很适应我的电话,第一次客户很有帮助。我的未婚夫和我听到好的事情爪子甜蜜的爪子,这正是我们经历了!美好的服务,我们必须满足我们的美容师,维多利亚,她非常好,解释了服务和问我们寻找我们的小狗。他出来如此美妙,它不可能做得更好!我们很喜欢这个地方和小狗的样子。值得每一分钱,并将每次回来!谢谢你爪子甜蜜的爪子服务团队!
迈克尔•休斯
2年前
这个托儿所/宠物旅馆是惊人的。工作人员显然都是友好和快乐,爱狗。他们照顾好我们的小狗,她很喜欢去那里。托儿所和过夜。他们每天送你一个成绩单你的小狗,用图片和描述。它很可爱,给你很多的照片。他们有很多摄像头所以你可以看一整天。这个地方棒极了。很棒的管理,很棒的员工,很棒的游戏领域的狗和狗在晚上睡觉。
玛丽Knoob
2年前
我一直把我的狗在这里培养了一年多,我很高兴用爪子甜爪子的美容服务。我使用两个美容师,但杰西卡是迄今为止我最喜欢的美容师。我的狗很喜欢她,喜欢打扮!我有一个奇怪的经历的另一个造型店,所以我现在不会使用其他任何人,所以我就问杰西卡。我住的很远,但是会使驱动仅仅因为我爱它。强烈推荐!
Femi因
2年前
业主是神奇的人一起工作和爪子甜蜜的爪子是一流的环境。
Erika年代
2年前
更新:我们的狗没有,不得不放下由于严重的肺炎。我们的狗死了因为这个疏忽的地方。为时已晚的时候我们选择她适当的抗生素治疗。我们有退还,但老板仍然没有隔离或关闭正确清洁。我们的狗在这里花了9天假期我们不在的时候。妍在这里2 - 3次日托和我们有一些红旗但其他地方订了这里我们被迫让她留下来。我们从最近的旅行来接她,她失去了5-10lbs,引起细菌性肺炎和可能或不可能存活,因为兽医说她的肺部x光和条件似乎已经好几天没有我们知道孵化时间的员工让她适当治疗。她显然没有吃好,生病了,没有人告诉我们,当我们把她接回来。她的病情恶化,我们带她去急诊室后立即花费1200美元为寄宿支付近500美元。我们把她完全健康记录和很大,以证明她把它捡起来在这个工具(这些检查之前做早晨下降的不相关的预防检查的另一个问题是良性的,所有的测试和成像炫耀我们放弃了她的健康状况良好。 Video feed showed extreme over crowding on the back portion of her stay. Furthermore this facility is not sanitary, they only spot clean with a dirty mop and leave wet floors and the dogs were slipping in the video feed. I also saw staff members spray dogs in the face with water for no reason (meant to break up aggression in a humane manner) but it was being done excessively during her previous day care stays to her and other dogs that were just standing there wanting to be pet. The “turf” is a small pad in each play area not large enough to accomodate the qty of dogs. Furthermore we discovered our dog was afraid to use it to relieve herself so we had the staff take her to the training yard a few times a day for this trip. We asked for updates but never received any calls or emails and I had to call to check on her and was always told she was fine. Upon pick up for this latest trip as mentioned she was deathly ill, skinny, hair falling out, and turns out she contracted bacteria pneumonia from insufficient cleaning and over crowding. She also seemed to have not slept all week. The staff did not make us aware of anything and this is NOT a 24/7 monitored facility. The staff kennels the dogs at 7pm/8pm and doesnt come back to let them out to relieve themselves until 6am/7am! Thats 12 hours without any human contact or bathroom relief after eating and drinking which can lead to bladder infections and crystals/stones. I called to let the staff know about this super infectious outbreak and if they were going to shut down to clean to prevent other dogs from getting it. I never got a response after being told the owners would call me back. I also was brushed off when asking for a refund as our dog is deathly ill from poor sanitation and overcrowding/negligence on their end and may not make it due to her having the infection for so long before getting treatment. Incompetent staff, inadequate sanitation, almost cruel conditions without proper bathroom relief area and overcrowding, plus a highly negligent staff with owners not taking accountability. Do not let your dog come here! There are many larger facilities with actual K9 grass and 24/7 staff onsite to ensure your dogs health. The cleaning practices at other facilities are also a lot better after calling around looking for a new future location once our dog is healed (which if she makes it will be 2-3 months until shes allowed to play with other dogs again since her immune system needs to recover). This ended up being a $1700 situation between boarding a vet bills and our dog may not survive and I cant even get a refund or action plan from the owners to ensure the safety of other dogs by shutting down to deep clean and control this infectious outbreak.
Dr.Daniele绿色
2年前
最好的狗打扮奥兰治县的服务!设施是华丽和我的狗看起来神奇甚至她呼吸新鲜!
Chantell库珀
2年前
总是非常友好的工作人员和梳理经验是例外!
assilem nahceemcm
2年前
我的狗留在这里过夜托儿所,也会打扮。这些人是友好和关怀。他们的沟通很好,很专业。
阿曼达·加西亚
2年前
我带我的狗在这里每个月的新郎,他总是让快乐和精彩!所有的美容师是非常棒的!我们通常被米歇尔培养或杰西卡和绝对推荐!
阿廖沙盾牌
2年前
老实说我真的试图给这个地方我尽了最大的努力,但我再也不能带我的狗在这里。我使用我的狗在这里所有的时间然后我注意到当我带他回家,他精力充沛。我被告知,我的狗在其他狗非常精力充沛但从未告知他侵略的问题。之前就决定带他出去的位置,每天让他在两个小组。如果他们有时间或者适当的人员。这是我第一次对这个地方如果我希望我的狗狗整天在家我会离开他并保存支付40美元我每天好几个月了。最后我被告知这个问题在我指出,我的狗的能量,当我把他带回家。他与另一只狗和一个问题有积极的但我不确定我相信这是我的狗狗从不咄咄逼人当我带他去公园。我停止服用他大约五个月他是最健康的。当我带他去日托日报他会得到各种感染寄生虫和狗咳嗽。 The time I kept him home he was healthy for five months. I have taken him for the past few months every once in awhile due to repairs being done in my apartments. Every time I have taken him even if it is one day in a month. He has gotten sick. Cough, skin infection, and parasites. I can no longer do it there are sick dogs they allow here that get my dog sick. I have spent thousands of dollars at the vet due to this. Please make sure your dog is healthy and do not take him to daycare caring parasite or kennel cough. You’re making healthy dogs sick.
艾比弗兰克斯
2年前
我发了一封邮件,因为我的狗一直在腹泻,然后一个腹泻带血(一直很高兴得到一个电话),所以我把朋友送到早点接我的狗。我仍然收到了成绩单和照片的天,她甚至不显示,成绩单是无用的,所有的照片都是可能他们到达的那一天。
NITRADO JML
2年前
我通常不离开评论但是. .我第一次去我很开心与服务,除了他们削减我的狗,什么都没做对情况后,我告诉他们,但我决定回去,因为我喜欢他们如何削减我的狗指甲. .我原定了几天,然后他们给我发邮件取消我的约会,我没有看到,因为它是在我的垃圾邮件。幸好我打电话询问我的约会。女士接电话很是无用的,对于一个公司取消预约/电子邮件而不是通过电话和没有提供信用帐户或者帮我找一天,我很难过。本文是为他们打扮. .我认为他们的日托更好. .
苏碎石机
2年前
我第一次使用这个地方。两小时后他们发短信给我说,我的狗已经准备好了。捡起。当我到达那里的时候,他们让我站约5分钟,他们讨论了事实错误的狗准备好了。我的意思是真的——谁,除了一个不称职的业务。一个40分钟往返,没有道歉。
威廉·皮特曼
2年前
很棒的服务、通信、护理。伟大的价值。
Xiujun李
2年前
我被你的一个客户,因为他们打开。我以前认为他们的服务很好,专业。直到今天,我带着我的狗汗浴。我拿起他后像往常一样完成。那时,我发现他不能保持他的眼睛开放。起初,我以为他只是累了。但3 h后,我意识到这是比我想象的更严重。他的眼睛都肿了。他不能睁开眼睛。我睁开眼睛,又红又肿。 Right now, I am in the emergency hospital. I'm really disappointed in their service this time. I'm not one to be picky. I have used their boarding service for few times. After I taken him home and he had some bruises, but I thought that was normal, because sometimes dog fights are inevitable and stuffs can’t look at every dog every minute. However, this time, their mistake is unforgivable. I did not hear any response except one missed calls. They even do not want to call me again.
贝琳达B
3年前
所以我刚读的一些评论,我很难过!我带我的狗在这里已经一年多的登机(几次)。我从来没有消极的体验,但我总是不知道多少个人关注我的狗。发送的报告卡很重复与通用,积极评价。他们没有任何真正的评论我的狗当我接他。每天他花不可能有完美!无论如何,我登上我的狗一周的圣诞节。我注意到他了,同时调整回在家里。他比平常更多的睡觉,不吃。他也开始咳嗽,但是不是经常发生所以没想太多(他确实患有季节性过敏,所以认为它)。 I brought him in a few times for daycare after Christmas-most recently on Wed (a few days ago). By Thurs, my dog was lethargic, vomiting, coughing constantly and looked miserable. I have never seen him in this bad of shape - it really scared me! I took him to the emergency hospital, where he went through a battery of tests and even had to stay overnight in isolation for treatment (which by the way racked up over $2K in vet costs). Turns out he has pneumonia! I just saw another review complaining of the same thing while their dog was being boarded around the same time. I can’t believe PSP didn’t say anything...or notice the issues my pup MUST have been having while he was there all day on Wed. I was so worried when I got the diagnosis late last night that I called PSP to let them know first thing this morning when they opened...worried about other dogs that could be affected. The manager I spoke to seemed genuinely surprised to hear such a thing and said she’d check to see if there were any notes from his visit to daycare this week. Of course, I never heard anything back. She failed to mention that this was not the first reported case. I have been so worried about my dog! Even though he is through the worst of it I hope, he has a long recovery ahead of him! I am very disappointed in Paw Sweet Paw, a place that I have trusted to take care of my baby for so long!! I can no longer recommend this place.
越南阮
3年前
第一个美容师不听指令,但这个地方是足以提供一个重新清理他们错过了什么。另一个美容师,杰西,帮忙,做得很好,处理我的狗,和确保我们满意的结果。
肖恩·麦基
3年前
最好的宠物日托中心。我带我的狗去爪子大多数工作日过去2年。我把她大部分的日间托儿所,欧文和长滩和爪子是我们的1号。
Pp爱情
3年前
小狗就喜欢它
纳撒尼尔·康
3年前
我送给我的狗半天日托在爪子甜爪子几天前我的狗回家后感到很恶心。她一直咳嗽那么难(干燥、鸣笛咳嗽)和呕吐好几次了。还有,她变得不那么精力充沛。日托后1 - 2天之后,她立即被送到急诊室。我的小狗被诊断为气管支气管炎或狗咳嗽。我不知道为什么爪子甜蜜的爪子把我四个月的小狗在超级大群(40多只狗在一起。我看到从摄像头)。这不是我要求的开始。我已经告诉他们把我的狗在一个较小的集团,他们答应我不会离开她一大群狗。然而,我看到她的40多只狗在院子里。 It turned out I spent more than $500 at the vet. I was very disappointed and frustrated by Paw Sweet Paw and it's a very disappointing and disastrous experience. I don't recommend you send your dogs especially puppies here
约翰哦
3年前
我们已经把我们的这几个月了,他只是喜欢它。这是一个好地方overnighters和日托。
杰西Estok
3年前
这个地方是惊人的! !设施本身就是超级干净,现代,但有完美的面积拥有多个团体和寄宿房间玩了所有的狗!工作人员非常友好,知识渊博,每当我打电话约我的狗或放弃了他,工作人员总是知道他是谁,如此热情地谈到他(所有狗主人知道这是一个伟大的感觉)。员工也非常灵活,过去一直关闭的时间允许我去接我的狗当我迟到了- - -这类型的客户服务是罕见的这些天它只是说性格的员工,业务和客户服务,他们持有自己的水平。价格是非常合理的,我甚至会说它是低端的频谱比其他狗狗托管和寄宿的地方,我使用,但我觉得你的PSP的价值是最高的!总的来说,我没有足够的好东西关于这个地方,这是一个必须尝试所有狗主人在奥兰治县南部,需要董事会他们的狗几天!
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