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Meichun林
一年前
更糟糕的是紧急兽医……今晚不得不放下我们的宝贝,报价170美元。接待员问我是否想提前支付或手术后…愚蠢的我会后说。我们进去,听到婴儿哭的时间最长(从来没有听到她哭成那样)…他们说这是因为他们不得不把第四。他们把我们的宝宝我们准备的过程……我们问兽医同意我们的决定还是有其他选择?科技说,兽医同意了,没什么要做她生命安全但只有延长/造成更多的痛苦。程序后,我们被要求支付255美元——理由:我们问兽医的意见等同于考试。 When we disputed the "exam fee" as we were never informed that by asking the vet's opinion would equate to exam fee... we were told that "oh, you are going to pay now and you are banned for future visits." We just lost our baby and instead of being compassionate, the tech literally came out and yelled at us (in front of other people). Very disappointed!
kai陈
一年前
10点我的狗咬伤是一只斗牛,我带他到医院一天24小时开放。我清楚地告诉护士,我的狗已经破碎的骨头,他反常的举动把狗捡起来。在等待一段时间后,医生告诉我,我的狗很好,一点点皮肤创伤,让我去接我的狗明天上午11点钟。当我回到家的时候,凌晨2点,但是医生给我打电话,告诉我,我穿着我的狗需要支付8000元的裂缝!,给10000以上成本操作!我问,医生告诉我,没有保证狗会恢复运营成本高达10000美元!这是无耻的!我不同意支付8000美元的那天晚上,和医生告诉我马上去接我的狗!显然我没有同意!我拿起我的狗在第二天上午,他缠着绷带,我支付了1300美元这黑心医院选择保守治疗! This is the moment my nightmare really began! The doctor was very unprofessional and did not reset my dog's bone! As a result, my dog's shoulder blade is still misplaced, and the doctor is very unprofessional in bandaging, which leads to my dog meat rotting! My dog was stitched and 7 days later I went to the hospital for dressing change and the doctor forgot to remove the stitches. 3 weeks later the stitches became inflamed and I went to another hospital for dressing change and was told that the hospital did not remove my dog's stitches at all! Everything is terrible! This is a phony hospital!
我是你的上帝
一年前
有史以来最差的人哟你的脸微笑,礼貌尊重,忽视问题llie问题不报告准确检测尿自己事先拒绝开抗生素然后被告知她为肝脏和肝损伤,需要安全的地中海配齐只开出抗生素被证明损害肝脏。他们做的是使安乐死动物他们不在乎你或你的宠物
Deb Herrera
一年前
我们到这里寻求帮助怀孕的下文,因为他们是唯一24小时兽医。我甚至不知道从哪里开始失望的服务我们收到的兽医工作晚上我们把我们的狗。他的员工是非常粗鲁和轻率的。克劳斯博士叠非常傲慢和告诉我们确实我们的狗不在劳动在我们所有最迟报劳动症状描述她表明,前一天。克劳斯博士自信地告诉我们,我们的狗只是怀孕约40天,没有接近劳动。我告诉他,我们的狗接近60天PRRGNANT已经并将需要CSECTION因为她是一个法国斗牛犬。我们还告诉克劳斯博士兽医,我们带来了我们的狗她REGILAR兽医的前一天,她很大符合确实她怀孕了,结果她扭转黄体酮表明她是由于现在早晚。克劳斯博士拒绝LOSTEN,忽略一切我们告诉他,当天晚上送我们回家。不到2小时的送我们回家,半夜我的狗有她的第一个小狗和死亡。我们被误导克劳斯博士和他的不称职的员工从这个兽医-MARICELLA谁是接受订单。 I HOPE THERE IS AN ACTUAL REAL VET THAT WORKS HERE. THEY GIVE THIS BUSINESS A REALLY HUGE DISSERVICE FOR THE RESIDENTS AND PET OWNERS OF DIAMOND BAR. I HOPE SOMEONE THAT ACTUALLY CARES FFOM THIS BUSINESS REACHES OUT TO ME REGARDING OUR ENCOUNTER WITH DR. KLAUS. SO FAR NO RETURNED CALLS FROM ANYONE HERE. PLEASE DO NOT SEND ANY OF YOUR PETS HERE. I ENDED UP TAKING MY DOG TO THE 24 HOURS VET IN UPLAND AND THEY WERE THE MOST CARING STAFF AND PROFESSIONAL VETS OUT THERE.
莱蒂西亚是
一年前
我不得不把我的狗15岁睡觉。他是我们家庭的一员。我很高兴我找到了这家医院。员工是如此的友善和友好。它温暖了我的心看到爱心技术员对我的皮毛的婴儿。我说我再见他的小灵魂离开天堂吗? ? ? ?❤? ? ? ? ? ? ? ?
橄榄贝拉
一年前
我带我的狗在这里bd接到Klause博士最糟糕的服务
黎明王
一年前
我的狗在治疗子宫积脓。他们建议手术,但搞砸了。我的狗现在从腰部以下瘫痪。我不能说任何医生,护士刷了我每一次我问一个问题。他们给了我的态度,他们谎报日期给她手术并没有解释为什么。小心他们的同意书。他们让你签署一份论文指出,“他们不是可靠的如果你的动物离开医院不如他们进来”。我的狗肯定。
柏林梅森
一年前
我打电话约15诊所寻求紧急禽类兽医我江南娱乐网页版发现之前在洛杉矶地区东部山谷。我的澳洲鹦鹉一些失去了羽毛,不会出血停止自我夸耀她的伤口面积,我很担心她会流血。我很感激他们在马上带她。她最终是好的,他们给了我一个折扣考试费,我非常感激,因为大家都知道宠物可以是昂贵的。我很满意所显示的专业精神和同情心的兽医和他的助手在东部山谷。
泰隆haml
一年前
如果我能我会利率这个零星星。这个组织所表现出的缺乏同情心和沟通是骇人听闻的,老实说这个设施应该关闭。做得更好。钱的主要关心的是诊所。
玛吉阿尔瓦拉多
一年前
他们救了我的兔子的生活。没有其他紧急兽医诊所能看到我们,周六晚上都在最江南娱乐网页版大值。我驱车近50英里钻石吧。他们看到我的兔子,跑x射线,并送我们回家用抗生素。是的,急诊室很忙我们到达后不久,是的,花了大约一个小时再退房,因为它,但是他们拯救生命,这更重要。
茶色劳森
2年前
永远不要把你的宠物。我从来没有写过差评,尽管任何糟糕的服务我有,但这个地方是如此的令人震惊的糟糕。请读这篇文章。他们会超载,尽可能粗鲁,拒绝让你问问题。我甚至不能开始输入时发生的所有问题我们在四个小时把我的小狗的时候他们说这只会花一个小时。我知道这是一个急救中心,但是我们的狗是在紧急状态并迅速不参加了。我们相信她摄入一些玩具,无法得到它通过她的系统,但他们不让我们只是得到一个超声波。它必须是一个x射线,验血,细小测试,和别的东西,没有超声波,我们不需要。他们不会做不到完全的验血和x射线。拒绝让我们走在后面,我们警告她有腹泻。 Thei bloodwork machine failed and read back incorrect numbers and caused a delay on us getting her. I do not know how that adds up to over four hours. Told multiple times the doc (Melissa Zukle) would be calling us shortly and hours later we finally got her. We are asking questions and were told, "If you are just going to continue to complain and ask questions I will just transfer you back to the office staff." when we were worried she was really sick after not hearing anything for hours. When I asked for an estimate on the further tests, Melissa said it was insane that I expected her to have everything memorized and presented on the spot and how could I expect that. All I was asking was if the treatment plan mockup would be additional costs. I believe she kept my dog in there for longer just because she was angry at us. There was no pets coming or going while we sat outside and we were the first ones in that night. They also forgot the toy we brought in for our dog and I had to make them go back and get it. All the information I provided about my dog on their records was incorrect. I watched them kick out an elderly gentleman who could barely stand because he didn't "call before entering the lobby" rather than letting him call from the lobby because he had trouble standing. When I got my dog back they had charged us for waste cleanup and said she had an accident but they cleaned her up. They did such a poor job I could smell the poop through my masks and we had to drive home with the windows down and our baby in a towel. She had to get a bath right as we went in the house. They gave us an antibiotic that we needed to give for 10 doses, and barely gave us enough for 4 doses. I called and the office staff said, "Sorry we could have administered the medicine wrong since it was so busy." I am so glad my regular vet is back and able to actually help us HEAL our puppy without their involvement. I could continue to list off issues we had with this place. I am just glad it wasn't a really life threatening issue in the end as another review said their dog is paralyzed because of them.
斯蒂芬妮·桑切斯
2年前
我们不得不把我们的猫/ 15年的儿子睡觉。这个设施是可怕的。他们让我们呆在一个私人房间里的3沙发上花时间和我们的岩石,他并不孤单。我不知道这个工厂会知道我们是多么感激他们。
丽贝卡·加拉赫
2年前
我除了失望这个紧急兽医诊所和缺乏照顾,专业性和清洁。我将不再来这个工厂,我警告你们请不要犯同样的错误在未来。昨天晚上我带我的狗在这里为一个简单的耳朵感染,开始只有几小时前同样的晚上。这不是一个为我的毛皮婴儿罕见,她用于慢性耳部感染是一只小狗。我决定在这个兽医,因为我们来到这里已经有5年以上,我们建议的朋友和家人,和花了几千美元。我打电话,估计的时间框架最初大约2小时。我知道在紧急兽医诊所等可能时间由于是经过数小时,但时间没有靠近我住的地江南娱乐网页版方。我和我的狗是在去那儿。梅丽莎Zukle,兽医官员M称为一段时间后,开始解释说,多个测试和程序需要做为了给任何药物。 Well I know my dog and I know the process in which to take for her specific ear infections. I asked questions as to why so many steps were needed to be accomplished in order to prescribe a broad spectrum antibiotic to hold her over through the night until we could go to her actual vet. Melissa Zukle was clearly annoyed and personally offended that I asked questions. This is my pet, I can ask as many questions as I like to make sure my dog is well taken care of. After I asked if I could refuse the testing she said she would not give antibiotics. So I decided to go through with the testing so I could get the antibiotics. I continued to wait for 3.5 hours while multiple other customers had come, been seen, and gone. When I inquired as to why I was still there the front desk had no answer. I even had a customer come out (that came in well after me) and said, “Why are you still here? I was in the back with my cat and not one other person or pet is back there.” I truly believe that Melissa was making me wait longer because she was personally upset that I asked her questions. In addition, while I was waiting another dog went poop on the floor. I told the front desk and the staff did not clean it up for over 2 hours. How unacceptable and gross for your facility to not care that poop is on the floor for 2 hours! Lastly, once my dog was finally treated and paid for they returned her to me. I noticed she did not have her collar on and had to come back to get it. The vet, Melissa was giving me dirty looks and acting very unprofessional. Needless to say I will NEVER come back here and I will call all my family and friends to tell them the same!
大卫felipe1227
2年前
非常糟糕的服务和态度不好。
莎拉职业
2年前
上周我的老人看起来像他发病时,发现这是老狗综合症。我从来没听说过,但幸运的是这个地方开放和没有人所以他马上看到我的前面。医生解释说我对我在电话里和他过夜。他很好的照顾,第二天很高兴让他回来。我必须把他带回去3天后由于压力他正在经历的综合症,但女孩和医生非常有帮助,给了我所有的药物他需要现在他大约是95%恢复正常!价格是合理的,但我可以理解这是昂贵的考虑我没有宠物保险对他来说,这只是决定你必须来延长他们的生命。再次感谢救我的老男人!
伊薇特Mejia
2年前
昨晚我们的小狗打碎了她的脚,我们叫兽医在兽医和没有人能帮助我们。他们要么在能力或没有一种能够治疗脚伤。今天整个上午在电话里我和任何人都能看到我们不能直到星期一!我从来没有这么难过!我终于叫东谷,他们告诉我们带她在没有等待没有大惊小怪。谢谢你谢谢你,你们是最棒的!❤️
埃里克陈
2年前
接待员非常粗鲁,谎报没有等待,只是真的惹恼了我。谁的电话在凌晨3点应该被解雇。永远不会建议任何人来到这个诊所。
亚历杭德罗埃尔南德斯
2年前
非常昂贵的保健和锁!
玛丽亚诚实的
2年前
我把我的Theresa-Marie(下文)当她传递给有火化。员工很和蔼和耐心,我很难把注意力集中在价格和回电话时几次,时间将我besty移交给一个技术,她没有催我,她没有叹息或做任何问题在我嚎啕大哭起来在大厅。他们提供火葬服务以90美元我还等待着灰烬,这应该有一个木盒子。
本杰明Bracamontes
2年前
他们只关心钱他们不会看到你的动物,除非你支付预付款。没有选择要发送账单。他们不会把我的断了猫爪,因为我无法支付预付款
克里斯蒂娜·科尔特斯
2年前
专业,富有同情心,善解人意,乐于助人是一种服务收到所有我和我的宠物在东谷ER。谢谢你为你所有优秀的护理团队中的每个人都显示Gus-Gus照顾和爱你。
雷蒙德·莫雷诺
2年前
遗憾的说我今天我学会了我失去了亚历克斯我3岁面包龙,来让他评估,以确保他的过去。我没有没有办法支付评估但他们免费做这个很有礼貌的。我想感谢医生和工作人员的善良和同情,给予慰问。谢谢你们肯定推荐,再次会给他们我的生意
Carolean Hotoyan
2年前
不要把你的宠物。他们给我的狗死了,告诉我们要带他去另一个医院。死狗到另一个医院,这是治疗你会访问这个不人道的地方
罗伯特·罗德里格斯
2年前
伟大的爱心友好的员工。总是乐意帮助。兽医是美好的,非常讲礼貌,详细解释了一切。加上桶爱全体职员。我强烈推荐。
C
2年前
问题诊断。我把我的狗,因为她生病了。后执行实验室工作和x光。我被告知我的狗有慢性肾功能衰竭,她有一个感染和兽医给做手术,虽然她不知道感染的确切位置。我被告知,我的狗是感染性,她可能是不会让它。我被告知我的其他选择是使安乐死我的狗,那是更加人性化。我崩溃了,不想让我的狗受到影响。第二天早上我安乐死我的狗。当我回顾与细节她实验室工作第二天我的狗没有肾衰竭和异常的实验室,因为她病了,脱水。当我打电话询问诊断和预后。 She refused to talk to me. My case was forward to the board of directors. Even when my dog was euthanized. I was told my dog would go to sleep and she would not feeling anything. That was a lie. They injected the medication to stop her heart immediately after the sleep agent my dog was awake and she just turn her face towards me and looked at me. Worst experience in my life. It's been 2wks and I regret taking my dog to them. I don't believe they are there to help save animals. They should not describe themselves as an "emergency" and animal hospital. This ONLY a clinic at best.
伯纳黛特马丁内斯
2年前
我们刚刚得到了一只小狗3天前和她糟糕的腹泻。我不知道这只是运气不好,但所有的ER兽医开靠近我在拥挤,对6 - 8小时内回电说但建议她马上看到她的年龄。荒谬!这是唯一的兽医可能需要她。我这里只有一个人等待。他们马上把我的月亮。有点昂贵的但我认为所有的ER兽医。他们不错,让我保持在他们想要做什么,回答我的问题。我感激他们的在所有其他的ER诊所没有!江南娱乐网页版
安迪Worrel
2年前
不要把你的宠物!这个地方是一个完整的笑话。员工反应迟钝的,粗鲁的,医生太忙闲聊与员工做他们的工作。你会为他们支付最低费用在两小时内给你回电话,问什么是错误的和你的宠物,他们甚至不做考试!我很惊讶这个业务仍在运营。我曾经遇到的最不专业的宠物服务! !可怕的
一个助教
2年前
如果你想要关心员工,这是这个地方。虽然我的狗没有生存我离开的感觉,员工所做的一切可能。他们都是如此的友善。
Audra Chaffino
2年前
他们对我的辣椒非常有同情心。胡椒最终通过他们处理与爱。
4月伦敦朗伯斯区
2年前
非常友好的amd专业。谢谢你向我兄弟是好的。
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