Banfield宠物医院 达纳,加州

大声的在大厅……不能留在你的动物……似乎很客观的…和昂贵的兽医办公室电话费用50美元的费用为每一个注入

班菲尔德在达纳点是伟大的。我们每个人都有很有帮助。

该地区最好的兽医。我们的小狗去世后给我们最好的17年。后接近关闭时间和调用几个老兵在该地区甚至不愿意提供任何选项,他们不仅保持开放,他们给了我们时间去悲伤。他们关心和永远的客户。

对不起,长文章,但这绝对是我所遇到最糟糕的体验。我的家人和我们的9磅约克夏的“成员”Banfield保险计划4年,所以当我们的狗有紧急上周六我叫办公室在达纳指出,被告知,“请稍等,我将在一分钟”。32分钟后当我开车到办公室,仍然不变,我走到桌子在电话里当服务员。她在电话里对另一个人说,“请稍等”。她问我在那里;我回答说;“你有别人打电话需要照顾吗?”…她的回答:“不,他们可以等待!”。我了……“我一个人不变!”。我给她我的电话我的电话让她看到我的等待时间。 She shrugged her shoulders. She asked is I had an appointment, I said no because it's an emergency....hence why I was calling. She responded that the doctor is too busy to see emergencies and tried to push me out the door with a card for an emergency hospital....that doesn't take our "insurance". She said, "we are a preventative clinic and isn't equipped to handle emergencies"!! Remember the name of this clinic is: "Banfield PET HOSPITIAL"! I immediately asked to speak with the vet. After asking 3 other techs, I finally got a "nurse tech" who said that she would see our dog in the car. She looked at our dog for 30 seconds and said, "there isn't anything wrong". As a doctor myself; emergency patients are never told to leave my office. Upon calling the other Banfield Pet Hospital in Aliso Viejo and telling the assistants my dogs symptoms, they said to come in immediately for tests and to see what was going on (they were very busy as well). We took our dog to Aliso and everything I expected out of a "pet hospital" was performed at Aliso. This Dana Point office is a COMPLETE joke and BEWARE for your pet's safety if you go here.

班菲尔德在晨练的道路封闭,搬到PCH。我带着我的牧羊犬在日常清洁牙齿。你不能把你的宠物在里面。他们让他们出来。我就会高兴地展示我的疫苗卡和戴上面具里面把我的狗。只是感觉奇怪的让她由一名员工在某个地方我从来没有我从未见过。

医生,兽医技术和接待人员在达纳点Banfield宠物医院是一个特殊的团队。他们亲爱的狗结束生命的旅程。几个月,我是疯狂的,伤心的,他们回答每一个问题,每次看见他我需要更新,走我通过这个过程,让我和我的狗照顾的感觉。最后,医生和兽医科技,蕾切尔,是非同寻常的,善良和关怀。我一生中最糟糕的一天,他们给我我需要的支持。我无法表达我是多么感激团队,尤其是瑞秋。当我准备另一个宠物,我不会犹豫报名参加健康计划,回到这个位置。

有一个伟大的经验在这里与我的小狗,有很好的社会距离实践和来到我的车来接他们两人。他们都是快乐和健康的一周后在抗生素、完全推荐这个地方!